1. Chris Van Seventer
18 Glen Marais View, Tinus de Jongh Street, Birchleigh, Kempton Park 1621
Mobile: 0823210113 E-mail: chrisvanseventer@gmail.com
Personal Profile
I want to play an integral part in a stable dynamic institution where my enthusiasm and
hard work will lead to success and contribute to the well-being of the company. I am a
good communicator with proven inter personal skills and a flexible individual with
experience across a wide range of business functions. I am skilled in dealing with
problems in a resourceful manner, and negotiate to achieve a beneficial agreement. I
gladly undertake new challenges and pay attention to detail.
Achievements
 I successfully hired, trained and managed a new team for over 6 years as well as
maintaining all aspects of Mobile Number Portability to date.
 I saved my company hundreds of thousands, by changing a business process.
 I attained a Project Management Certificate with distinction.
 I achieved Transvaal colors in Rugby.
Education
1985 – 1989 Matric Birchleigh Secondary School
Grade achieved: Grade 12
[1990 – 1991] Commercial Technical College Kempton Park
Grade achieved: N3
[2011 – 2011] Project Management Da Vinci Institute
Grade achieved: Project Management Certificate

2. Work Experience
May 2016 – Present – MNPSpecialist – Customer Operations – Glocell (Pty) Ltd
Main duties performed:
 Manage Glocell SP’s (MNP activities) and internal staff/Support centers
 Manage all aspects of MNP reporting
 Monitor operational and interface processes
 Resolve MNP queries
 Liaise with relevant internal and external departments
 Manage/monitor policies and procedures
 Manage internal SLA’s
 Operations Support Team Duties
September 2006 – March 2016 MNP Specialist – Operations Autopage (Pty) Ltd
Main duties performed
 Management of the Port Support Team
 Maintain MNP policies and procedures
 Create effective training Manuals
 MNP reporting
 MNP Forums
 Monitor all aspects of MNP
March 2006 – September 2006 Customer Service Supervisor Autopage (Pty) Ltd
Main duties performed:
 Management of Customer Service Team
 Development (Coaching)
 Policies and Procedures
 Service delivery
 Reporting
February 2005 – February 2005 Corporate Consultant Vodacom (Pty) Ltd
Main duties performed:
 Query resolution
 Mailbox administration
 Processing sales orders
 Product knowledge
 Maintain Corporate Accounts

3. Skills
Technical: Microsoft (Word, Excel, PowerPoint)
Interpersonal: Management skills, positive Attitude, team player, problem solving,
time management skills, strong ethics and flexibility.

Other: I cope well under pressure and accept constructive feedback, I gladly
explore and analyse options to make sound decisions and freely communicate
ideas, opinions, needs and beliefs.
Hobbies and Interests
Computing – I am good with technology.
Boot Camp – I like staying fit and healthy.
Socialising with friends – I enjoy socialising and networking with friends and people in
general.
Traveling – I often travel to experience new things, most recent South Coast Oribi
Gorge, on my next trip I want to do the Gorge swing.
Music – I listen to a wide range of music and find it relaxes me.
Volunteer work – I like getting involved in volunteer work, it keeps me grounded and
gives me a sense of purpose.
Referees
Corene O’Donovan
Customer Operations Executive / Glocell Service Provider
Address: 12 River View Office Park, Janadel Avenue, Halfway House, Midrand 1685
Tel: 0823723231
Email: Corene.O’Donovan@glocell.co.za
Sharm Chettiar
Consumer Experience Champion / Glocell Service Provider
Address: 12 River View Office Park, Janadel Avenue, Halfway House, Midrand 1685
Tel: 0740805796
Email: sharm.chettiar@gmail.com
Parvashnee Munien
Operations Support Manager / Altech Autopage Cellular
Address: 2 Augrabies Road, Waterfall Office Park, Bekker Road, Midrand, 1685
Tel: 0839822888
Email: