Julie Montgomery has over 16 years of experience as an office coordinator and support professional. She has a history of creating order and improving customer relations by establishing office systems and procedures, supplementing with technology to streamline operations, and delivering timely and responsive customer service. She thrives in fast-paced environments, is proficient in Microsoft Office, and has strong communication and organizational skills. Some of her accomplishments include taking leadership roles in establishing office procedures, training and mentoring new hires, spearheading software evaluations, streamlining scheduling systems, improving response systems, and creating content for company websites.

1. Julie A Montgomery http://www.linkedin.com/in/montgomerycaskey [email_address]

2. Do you need help?

3. Do you never seem to accomplish your real work because you are constantly putting out fires?

4. Introduction Office Coordinator and Support Professional offering 16 years of experience supporting Department Directors and other internal and external clients.

5. Introduction History of creating order and improving customer relations by establishing office systems and procedures, supplementing with technology to streamline operations, and delivering timely and responsive customer service.

6. Introduction Thrive in a fast-paced environment requiring organizational skills, efficiency, and ability to manage multiple projects while ensuring consistent customer satisfaction.

7. Introduction Demonstrate strong communication skills, professionally representing the company electronically, on the telephone, and in person.

8. Introduction Proficiently use computer technology, including Microsoft Office programs; business e-mail correspondence; Internet marketing and research.

9. Accomplishments Took leadership role in establishing office procedures, training and mentoring new hires.

10. Accomplishments Took leadership role in establishing office procedures, training and mentoring new hires. Spearheaded evaluation and selection of appropriate software; power user, learning software then training other employees.

11. Accomplishments Took leadership role in establishing office procedures, training and mentoring new hires. Spearheaded evaluation and selection of appropriate software; power user, learning software then training other employees. Streamlined scheduling and tracking of appointments by creating the company’s first networked scheduling system.

12. Accomplishments Collaborated with Emergency Preparedness Office to create clear and accurate written emergency procedures.

13. Accomplishments Collaborated with Emergency Preparedness Office to create clear and accurate written emergency procedures. Improved systems of responding to inquiries.

14. Accomplishments Collaborated with Emergency Preparedness Office to create clear and accurate written emergency procedures. Improved systems of responding to inquiries. Created content for company Web presence.

15. Accomplishments Collaborated with Emergency Preparedness Office to create clear and accurate written emergency procedures. Improved systems of responding to inquiries. Created content for company Web presence. Established positive and lasting relationships with customers.

16. Software and equipment experience

17. Employment history Office Coordinator Viewpoint School, Calabasas, CA, K-12 independent school with 1,200 students, 1993-2009 Managed day-to-day office operations; maintained schedules for four Admission Officers. Responsible for initial and follow up communications with current and prospective customers, area businesses, realtors, and others. Coordinated events hosting current and prospective customers. Created and maintained accurate statistical reports. Edited, designed, and wrote publications.

18. Employment history Public Safety Dispatcher Oxnard Police Department, Oxnard, CA 1993 Administrative Assistant Child Development Resources, Oxnard, CA 1992-1993 Customer Service Representative Duke Energy, Charlotte, NC 1986-1992

19. I look forward to working with you!