1. Catherine L. Gamble
Snoqualmie, WA | 425-289-6948 | cathygamble35@yahoo.com
Project Manager Assistant
Results-focused Project Manager Assistant with 17+ years experience in the environmental
laboratory industry. Possess superior customer service support, satisfying both internal and
external customers. Demonstrated success handling multiple priorities and heavy workload in a
fast paced high stress work environment.
Skills:
• Demonstrated ability to work successfully in independent settings with minimal
supervision, as part of a large team, or as a team leader.
• Proved experience working with a wide variety of departments, staff, agency personnel
and clientele.
• Upheld personal initiative and the ability to handle multiple tasks and projects in a fast-
paced high stress work environment while still maintaining a high level of attention to
detail.
• Excellent customer service skills, effectively serve clients, professional in dealing with
difficult clients.
• Strong written and verbal communication skills.
• Demonstrated computer skills using Windows, Word, Excel and Outlook.
• Strong organizational skills; prompt, dependable, flexible work habits and appropriate
professional demeanor.
Professional Profile
TestAmerica Inc. 2013-Present
Tacoma, WA
Project Manager Assistant
• Facilitate the front desk, greeting visitors, answering and routing client phone calls
appropriately, providing requested information in a quick and timely manner.
• Provide administrative assistance to the Project Management Group, performing project
set up, producing and reviewing analytical reports, meeting client deadlines.
• Project manager for multiple companies, overseeing 40+ client projects per month,
resulting on average $10,000 of revenue.
• Create and review client invoices, ensuring pricing is correct, submitting for payment to
client, and processing credit cards, minimizing revised invoices.
• Performs clerical duties, faxing, filing and scanning of documents, photocopying,
preparing outgoing mail and processing incoming mail.
• Coordinate delivery of client orders and pick up of client samples with company courier,
lifting 40+ pound coolers.
• Assist with event planning, placing lunch orders, coordinate catering service.
TestAmerica Inc. 1998 – 2013
Tacoma, WA

2. Sample Receiving Supervisor
• Supervised a team of five while ensuring successful receipt and processing of
environmental samples in accordance with EPA and inner laboratory standard operating
procedures.
• Trained staff in all aspects of Sample Receiving, TALs (Laboratory Information
Management System) and sample receipt policies, eliminating errors at point of project
login.
• Maintained organizational flow while in a fast pace and detailed oriented environment
with flawless execution.
• Monitored and organized data entry of client samples, created work orders, entered client
information and analyses, identified client sampling mistakes, noted discrepancies,
initiated non-conformances, meeting corporate dwell times.
• Purchased and tracked inventory of environmental sampling supplies while consistently
conducting price inquiries to maximize department revenue.
Education
B.S. Conservation of Wild Land Resources, University of Washington.