This document provides a summary of Catherine L. Gamble's experience and qualifications as a Project Manager Assistant. She has over 17 years of experience in the environmental laboratory industry, with strong customer service, organizational, and computer skills. Her current role involves facilitating front desk operations, providing administrative support to the Project Management group, overseeing 40+ client projects per month, and assisting with event planning. Previously, she supervised a team of five as a Sample Receiving Supervisor, training staff, monitoring sample data entry, and purchasing supplies. She holds a B.S. in Conservation of Wild Land Resources from the University of Washington.

1. Catherine L. Gamble
Snoqualmie, WA | 425-289-6948 | cathygamble35@yahoo.com
Project Manager Assistant
Results-focused Project Manager Assistant with 17+ years experience in the environmental
laboratory industry. Possess superior customer service support, satisfying both internal and
external customers. Demonstrated success handling multiple priorities and heavy workload in a
fast paced high stress work environment.
Skills:
• Demonstrated ability to work successfully in independent settings with minimal
supervision, as part of a large team, or as a team leader.
• Proved experience working with a wide variety of departments, staff, agency personnel
and clientele.
• Upheld personal initiative and the ability to handle multiple tasks and projects in a fast-
paced high stress work environment while still maintaining a high level of attention to
detail.
• Excellent customer service skills, effectively serve clients, professional in dealing with
difficult clients.
• Strong written and verbal communication skills.
• Demonstrated computer skills using Windows, Word, Excel and Outlook.
• Strong organizational skills; prompt, dependable, flexible work habits and appropriate
professional demeanor.
Professional Profile
TestAmerica Inc. 2013-Present
Tacoma, WA
Project Manager Assistant
• Facilitate the front desk, greeting visitors, answering and routing client phone calls
appropriately, providing requested information in a quick and timely manner.
• Provide administrative assistance to the Project Management Group, performing project
set up, producing and reviewing analytical reports, meeting client deadlines.
• Project manager for multiple companies, overseeing 40+ client projects per month,
resulting on average $10,000 of revenue.
• Create and review client invoices, ensuring pricing is correct, submitting for payment to
client, and processing credit cards, minimizing revised invoices.
• Performs clerical duties, faxing, filing and scanning of documents, photocopying,
preparing outgoing mail and processing incoming mail.
• Coordinate delivery of client orders and pick up of client samples with company courier,
lifting 40+ pound coolers.
• Assist with event planning, placing lunch orders, coordinate catering service.
TestAmerica Inc. 1998 – 2013
Tacoma, WA

2. Sample Receiving Supervisor
• Supervised a team of five while ensuring successful receipt and processing of
environmental samples in accordance with EPA and inner laboratory standard operating
procedures.
• Trained staff in all aspects of Sample Receiving, TALs (Laboratory Information
Management System) and sample receipt policies, eliminating errors at point of project
login.
• Maintained organizational flow while in a fast pace and detailed oriented environment
with flawless execution.
• Monitored and organized data entry of client samples, created work orders, entered client
information and analyses, identified client sampling mistakes, noted discrepancies,
initiated non-conformances, meeting corporate dwell times.
• Purchased and tracked inventory of environmental sampling supplies while consistently
conducting price inquiries to maximize department revenue.
Education
B.S. Conservation of Wild Land Resources, University of Washington.