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ELENA FLORES
Professional Administrator | Project Management
 SAN JOSE CA  4088495797  ELENA.FLORES185@OUTLOOK.COM
 LINKEDIN.COM/IN/ELENAFLORES185  SITES.GOOGLE.COM/VIEW/THEAMERICANDREAM/HOME
 APPRENTICESHIPUSAOFFICALPAGE.WORDPRESS.COM
In my eight years of experience, have been blessed with people that taught me the value in the
word, "Team." Who have showed me morals and to hold on to my integrity. Have had the
opportunity to learn that people have choices to their actions and what happens what hey hold
themselves accountable. In life both in my work/ personal, the sky is my limit but the goal is the
stars and if possible beyond the stars. Life happens and you will see me fall and you will see me fly
but you have never seen me glide. All success comes with good/ bad & their highs/ lows, but its how
one challenges themselves to resolve the problem and the feedback that is given that matters. Our
daily routes weather its work or day to day life, shouldn't be about who is right nor being right.
Been able to learn, train, and be trained by enjoying and willing to help others. Admire and
appreciate the people in my life for my current knowledge and live to learn more for it. Believe in
success there is happiness and I live to be successful and will continue being that fisherman on
their boat that has an open mind.
SENIOR LEVEL
Problem Solving, Verbal Communication, Detail-Oriented,
and Ability to Multi-task, Salesforce.com, ServiceNow,
PracticeMaster, DNAFusion.
SENIOR LEVEL
Reporting Skills, Administrative Writing Skills, Microsoft Office
Skills, Managing Processes, Organization, Analysis,
Professionalism.
OFFICE SPECIALIST @ CITY OF SAN JOSE
TRENDTEC, INC.
OCT 2015 - NOV 2015
FACILITY COORDINATOR @ EQUINIX
CONNEXION SYSTEM & ENGINEERING, INC.
AUG 2015 - SEPT 2015
Received all fields calls for general information and calls for various
emergencies, repairs or improvement projects from citywide facility
personnel. Received email, voice messages, handwritten and verbal Work
Order requests. Creating WOs or making immediate calls to Trades and
Contract staff depending on critical nature of the call. Contacted vendors
directly to respond to concerns. Using FMS to verify visible codes for a
project or non-funded work. Tracking and distributing of PW Duty each week.
July. Cross referenced invoices that include verifying inputs to WOs for each
section of Facilities Mgt. Division. Ordering office supplies for staff/team.
Accepted and forwarded access control requests to programming person.
Received and distributed parking permit requests. Coordinated with City Hall
Security for back up when away from the desk for extended of their time.
Covered Reception coverage as needed. Signing packages that arrive, answer
phones, food deliveries, check in visitors, and conference room booking.
Supported the business need at HQ that including moving of staff, ergo,
reconfiguring offices and cubicles, and ticketing system. Managing internal
department communication; The HUB, share point, monthly newsletter.
SUMMARY
SKILLS
WORK EXPERIENCE
ADMIN ASSISTANT @ TIGO ENERGY, VIRTUAL
INSTRUMENTS, & STRATEGY LAW
APPLEONE EMPLOYMENT SERVICES
JUL 2015 - AUG 2015
ADMIN SERVICE CLERK I, II & III
QUALCOMM, INC.
MAR 2007 - APR 2015
Supported and Managed an office temp badges for visitors & guest using
DNAFusion. Coordinated weekly breakfast, and daily fruit delivery, and track
food service. Continuously improve processes in the systems and overall
client satisfaction and ensures appropriate follow-up with customers
Assisted by cover front desk, answer phones, filing, and greeting clients then
walking them over to conference room prior to the meeting starting. Placing
orders, running errands overlooking inventory and stocking: Costco, Office
Depot, and coffee items on a weekly basis. Assisted with picking-up/ drop off
deliveries for drawings to clients/consultants. Assisted with MS word, Excel,
PowerPoint and other software programs to complete projects assigned.
Assisted travel arrangements from renting a vehicle, reserving hotel room,
reserving dinner arrangements, and plane arrangements to locations and
back. Searching for quotes for services that TDS may need. Scheduling daily:
FedEx and UPS pick-ups, deliveries, overnight, looking for the status of
package. Checked and following up on payment status for past due invoices.
Updating contact information when needed for contractors and consultants.
Assisted with website searches for finishes or other information for projects.
Updating the weekly staff mtg. agenda spreadsheet in our newsletter.
Accountable to schedule meetings and mileage expenses. Ordered and
tracked supplies, equipment maintenance, updated signage/bulletin boards,
created posters for events. Delivered/ ordered catering, business cards,
vendor support exchanges/resources/ fulfillment, delivered mail, maintained
areas tidy and organized. Assisted with MS word, Excel, PowerPoint and other
software programs to complete projects assigned. Able to acquire skills
quickly and successfully taking on new challenges with very little training.
Innovative, enthusiastic and uncompromising work ethic. Maintained
cleanliness in the office premises including break room area, lobbies,
conference room, copier areas, cubical/ office, storage room, etc. Prepared
for company meetings by setting up projectors, seating arrangements,
ordering beverages, catering, etc. Managed common areas management,
monitored Salesforce and assigned to team members, notaries, equipment
maintenance: testing AV equipment, toner replacement, inventory stocks
rooms, reported facility needs. Assisted in schedules, organized travel
arrangements, coordinator and supervisor in monitoring team member
productivity, preparing new buildings for opening FF&E's, and in
implementation of new processes and procedures team wide & provide
training to new team members as needed. Involved as a Member in
Volunteer Committee/Event Planning as well as being an Ambassador for
several non-profit organizations. Organized events for regarding these non-
profit activities & events for Qualcomm. Confirmed and reservations via email
& phone to customers regarding reservations, confirming & dispatching to
drivers, & coordinating driver’s schedules if needed. Evaluated employee’s
office/cubicles to help fit their needs weather it was adjusting their chairs,
changing their chair, suggesting a footrest, monitor risers, keyboard tray,
headset for office phone, etc. Successfully complete assignment and
employer desired to hire as permanent employee
NOTARY PUBLIC
NATIONAL NOTARY ASSOCIATION
JUL 2010 - JUL 2018
MEDICAL ADMINISTRATIVE ASSISTANT
EVEREST COLLEGE
FEB 2008 - MAR 2009
The NNA provides a number of complimentary and member-only resources
that provide guidance Notaries need to comply with state laws, rules and
requirements.
From our Notary law database to our weekly Bulletin - theNNA's Notary blog,
the NNA covers all the information you need to be a successful Notary.
Diplomas generally take 61 semester hours to complete, so expect 4 – 5
semesters to finish your education. Depending on how heavy your load is you
may be able to finish quicker, but at full time, you will already be working a
great deal. Also, discuss externship options as they are often offered at this
level. Accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) and the Accrediting Council for Independent
College and Schools you can rest assured that your education will be highly
respected nationwide.
EDUCATION
HIGH SCHOOL DIPLOMA
CENTRAL HIGH SCHOOL
AUG 2001 - JUN 2005
Course of Studies in accordance with requirements of the State Board of
Education of Graduation from Central High (Continuation) School.
DAVINA BROWN QUACLOMM RECEPTIONIST
BOB POWELL INFORMATION TECHNOLOGY
AND SERVICES CONSULTANT AND
PROFESSIONAL
GLORIA HOLMES EXECUTIVE SECRETARY AT
QUALCOMM
DOMINIQUE BROWN STAFFING CONSULTANT
AT APPLEONE EMPLOYMENT SERVICES
I would so recommend your work for anything, Elena is well organized and a
hard worker. She is a fast learner and always willing to learn new things.
Elena works well alone or in a group. She also has great leadership qualities.
Elena has great customer service skills and would be a great asset to any
company.
June 29, 2015
While at Qualcomm, Elena was one of the few Admin Service Clerk's that
were always available to assist in areas where needed.
She was always cheerful and smiling and willing to help with issues
concerning office supplies, beverages, conference rooms and other things
under her prevue.
I think she is an asset to any department she is a member of, and is also able
to enhance the departments she supports in a positive manner with the level
of support that is normally cheerfully provided by her.
It is truly hard to find team members that actually enjoy doing their jobs,
especially when it comes to helping others, but Elena actually fit into this
small group.
June 27, 2015
I'm pleased to have the opportunity of providing a reference for Elena Flores.
She is an asset to any organization. She’s an energetic and enthusiastic
worker. Elena was always willing to pitch in whenever our department
needed assistance. She is attentive to detail and always gets the job done.
I would consider her a first-rate employee. We found her services more than
satisfactory. We could always count on her for carrying out tasks, especially,
our last minute ones. She can truly be depended on.
Elena is a rare find and I can recommend with complete confidence. I would
be happy to answer any questions you may have about Elena Flores
employment with us.
June 29, 2015
Elena has been an excellent candidate I've had the pleasure of working with.
I've enlisted her help for me on multiple projects based on her friendly
personality, strong attention to detail and her ability to multi-task. She is the
type of person who can just jump into any situation and perform any
administrative duties. She would be an great addition to any team and I look
forward to working with her in the future! Thanks for all of your hard work
Elena!
July 8, 2015
REFERENCES

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Elena Flores Resume

  • 1. ELENA FLORES Professional Administrator | Project Management  SAN JOSE CA  4088495797  ELENA.FLORES185@OUTLOOK.COM  LINKEDIN.COM/IN/ELENAFLORES185  SITES.GOOGLE.COM/VIEW/THEAMERICANDREAM/HOME  APPRENTICESHIPUSAOFFICALPAGE.WORDPRESS.COM In my eight years of experience, have been blessed with people that taught me the value in the word, "Team." Who have showed me morals and to hold on to my integrity. Have had the opportunity to learn that people have choices to their actions and what happens what hey hold themselves accountable. In life both in my work/ personal, the sky is my limit but the goal is the stars and if possible beyond the stars. Life happens and you will see me fall and you will see me fly but you have never seen me glide. All success comes with good/ bad & their highs/ lows, but its how one challenges themselves to resolve the problem and the feedback that is given that matters. Our daily routes weather its work or day to day life, shouldn't be about who is right nor being right. Been able to learn, train, and be trained by enjoying and willing to help others. Admire and appreciate the people in my life for my current knowledge and live to learn more for it. Believe in success there is happiness and I live to be successful and will continue being that fisherman on their boat that has an open mind. SENIOR LEVEL Problem Solving, Verbal Communication, Detail-Oriented, and Ability to Multi-task, Salesforce.com, ServiceNow, PracticeMaster, DNAFusion. SENIOR LEVEL Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analysis, Professionalism. OFFICE SPECIALIST @ CITY OF SAN JOSE TRENDTEC, INC. OCT 2015 - NOV 2015 FACILITY COORDINATOR @ EQUINIX CONNEXION SYSTEM & ENGINEERING, INC. AUG 2015 - SEPT 2015 Received all fields calls for general information and calls for various emergencies, repairs or improvement projects from citywide facility personnel. Received email, voice messages, handwritten and verbal Work Order requests. Creating WOs or making immediate calls to Trades and Contract staff depending on critical nature of the call. Contacted vendors directly to respond to concerns. Using FMS to verify visible codes for a project or non-funded work. Tracking and distributing of PW Duty each week. July. Cross referenced invoices that include verifying inputs to WOs for each section of Facilities Mgt. Division. Ordering office supplies for staff/team. Accepted and forwarded access control requests to programming person. Received and distributed parking permit requests. Coordinated with City Hall Security for back up when away from the desk for extended of their time. Covered Reception coverage as needed. Signing packages that arrive, answer phones, food deliveries, check in visitors, and conference room booking. Supported the business need at HQ that including moving of staff, ergo, reconfiguring offices and cubicles, and ticketing system. Managing internal department communication; The HUB, share point, monthly newsletter. SUMMARY SKILLS WORK EXPERIENCE
  • 2. ADMIN ASSISTANT @ TIGO ENERGY, VIRTUAL INSTRUMENTS, & STRATEGY LAW APPLEONE EMPLOYMENT SERVICES JUL 2015 - AUG 2015 ADMIN SERVICE CLERK I, II & III QUALCOMM, INC. MAR 2007 - APR 2015 Supported and Managed an office temp badges for visitors & guest using DNAFusion. Coordinated weekly breakfast, and daily fruit delivery, and track food service. Continuously improve processes in the systems and overall client satisfaction and ensures appropriate follow-up with customers Assisted by cover front desk, answer phones, filing, and greeting clients then walking them over to conference room prior to the meeting starting. Placing orders, running errands overlooking inventory and stocking: Costco, Office Depot, and coffee items on a weekly basis. Assisted with picking-up/ drop off deliveries for drawings to clients/consultants. Assisted with MS word, Excel, PowerPoint and other software programs to complete projects assigned. Assisted travel arrangements from renting a vehicle, reserving hotel room, reserving dinner arrangements, and plane arrangements to locations and back. Searching for quotes for services that TDS may need. Scheduling daily: FedEx and UPS pick-ups, deliveries, overnight, looking for the status of package. Checked and following up on payment status for past due invoices. Updating contact information when needed for contractors and consultants. Assisted with website searches for finishes or other information for projects. Updating the weekly staff mtg. agenda spreadsheet in our newsletter. Accountable to schedule meetings and mileage expenses. Ordered and tracked supplies, equipment maintenance, updated signage/bulletin boards, created posters for events. Delivered/ ordered catering, business cards, vendor support exchanges/resources/ fulfillment, delivered mail, maintained areas tidy and organized. Assisted with MS word, Excel, PowerPoint and other software programs to complete projects assigned. Able to acquire skills quickly and successfully taking on new challenges with very little training. Innovative, enthusiastic and uncompromising work ethic. Maintained cleanliness in the office premises including break room area, lobbies, conference room, copier areas, cubical/ office, storage room, etc. Prepared for company meetings by setting up projectors, seating arrangements, ordering beverages, catering, etc. Managed common areas management, monitored Salesforce and assigned to team members, notaries, equipment maintenance: testing AV equipment, toner replacement, inventory stocks rooms, reported facility needs. Assisted in schedules, organized travel arrangements, coordinator and supervisor in monitoring team member productivity, preparing new buildings for opening FF&E's, and in implementation of new processes and procedures team wide & provide training to new team members as needed. Involved as a Member in Volunteer Committee/Event Planning as well as being an Ambassador for several non-profit organizations. Organized events for regarding these non- profit activities & events for Qualcomm. Confirmed and reservations via email & phone to customers regarding reservations, confirming & dispatching to drivers, & coordinating driver’s schedules if needed. Evaluated employee’s office/cubicles to help fit their needs weather it was adjusting their chairs, changing their chair, suggesting a footrest, monitor risers, keyboard tray, headset for office phone, etc. Successfully complete assignment and employer desired to hire as permanent employee NOTARY PUBLIC NATIONAL NOTARY ASSOCIATION JUL 2010 - JUL 2018 MEDICAL ADMINISTRATIVE ASSISTANT EVEREST COLLEGE FEB 2008 - MAR 2009 The NNA provides a number of complimentary and member-only resources that provide guidance Notaries need to comply with state laws, rules and requirements. From our Notary law database to our weekly Bulletin - theNNA's Notary blog, the NNA covers all the information you need to be a successful Notary. Diplomas generally take 61 semester hours to complete, so expect 4 – 5 semesters to finish your education. Depending on how heavy your load is you may be able to finish quicker, but at full time, you will already be working a great deal. Also, discuss externship options as they are often offered at this level. Accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the Accrediting Council for Independent College and Schools you can rest assured that your education will be highly respected nationwide. EDUCATION
  • 3. HIGH SCHOOL DIPLOMA CENTRAL HIGH SCHOOL AUG 2001 - JUN 2005 Course of Studies in accordance with requirements of the State Board of Education of Graduation from Central High (Continuation) School. DAVINA BROWN QUACLOMM RECEPTIONIST BOB POWELL INFORMATION TECHNOLOGY AND SERVICES CONSULTANT AND PROFESSIONAL GLORIA HOLMES EXECUTIVE SECRETARY AT QUALCOMM DOMINIQUE BROWN STAFFING CONSULTANT AT APPLEONE EMPLOYMENT SERVICES I would so recommend your work for anything, Elena is well organized and a hard worker. She is a fast learner and always willing to learn new things. Elena works well alone or in a group. She also has great leadership qualities. Elena has great customer service skills and would be a great asset to any company. June 29, 2015 While at Qualcomm, Elena was one of the few Admin Service Clerk's that were always available to assist in areas where needed. She was always cheerful and smiling and willing to help with issues concerning office supplies, beverages, conference rooms and other things under her prevue. I think she is an asset to any department she is a member of, and is also able to enhance the departments she supports in a positive manner with the level of support that is normally cheerfully provided by her. It is truly hard to find team members that actually enjoy doing their jobs, especially when it comes to helping others, but Elena actually fit into this small group. June 27, 2015 I'm pleased to have the opportunity of providing a reference for Elena Flores. She is an asset to any organization. She’s an energetic and enthusiastic worker. Elena was always willing to pitch in whenever our department needed assistance. She is attentive to detail and always gets the job done. I would consider her a first-rate employee. We found her services more than satisfactory. We could always count on her for carrying out tasks, especially, our last minute ones. She can truly be depended on. Elena is a rare find and I can recommend with complete confidence. I would be happy to answer any questions you may have about Elena Flores employment with us. June 29, 2015 Elena has been an excellent candidate I've had the pleasure of working with. I've enlisted her help for me on multiple projects based on her friendly personality, strong attention to detail and her ability to multi-task. She is the type of person who can just jump into any situation and perform any administrative duties. She would be an great addition to any team and I look forward to working with her in the future! Thanks for all of your hard work Elena! July 8, 2015 REFERENCES