The document summarizes how NCEA Analysis works: 1) Student virtual classroom (VC) results are compared to their face-to-face results. 2) Each reported outcome level (ROL) is examined and given a numerical value from 1-3, with 1 being the best result. 3) These numbers are totaled and converted to percentages at the end. While VC results generally match or beat face-to-face, some courses in 2009 and 2010 distorted the data by having very poor results with mostly failing externals. The summary states supporting teachers on an individual basis and improving course results can address issues.