This document summarizes a job posting for a seasonal customer service call center position. The job involves handling inbound calls from clients, assisting them with complex issues using problem solving and active listening skills. Requirements include at least 1 year of customer service experience, flexibility including weekend availability, strong computer and communication skills. The position is seasonal but may become permanent, paying $9/hour plus $1/hour bonus for meeting qualifications. Benefits are available from day one of hire. The application process involves completing an online application, tests, and in-person interviews first with the staffing agency and then with the hiring company.

1. NOW HIRING!
Customer Service Call
Center Professionals

2. Customer Service Associate
The customer service associate will:
• handle inbound calls from various clients, educating and
assisting them as they sort out complex issues and
questions.
• receive calls one right after another, with little or no time
between calls.
• use active listening and problem solving skills to evaluate
the customer’s needs all while using multiple computer
screens.

3. Requirements
• 1 yr. + customer service or sales experience preferably in call a
center or retail environment such as the sporting goods, high-end
luxury, gifting or general merchandise markets
• Flexibility to work a non-traditional schedule (you will be working
either a Saturday or a Sunday)
• Above-average phone, email, and computer skills.
• Excellent computer skills with the ability to toggle between
multiple screens and easily navigate the internet.
• High School Degree/GED
• Ability to pass a criminal background check (no theft or violence)

4. Term
This position is a seasonal position. The department will
determine when the end of the peak season. Typically the
season ends at the end of the year or beginning of the next
year.
Seasonal but potential for full time placement based on
performance

5. Compensation
You will be compensated for every hour worked. Adecco’s
pay day is Friday and our preferred method of payment is
direct deposit or CitiBank pay card.
• Pay - $9.00 per hour + $1 per hour bonus paid at the end
of the term if you qualify.

6. Adecco Benefits
• Health package-eligible first day of hire!
• Medical
• Dental
• Vision
• Service Bonus
• Free online skills training
• 401K

7. Attendance and Tardiness
• Attendance will be tracked closely throughout the
assignment. Punctuality is extremely important.
• During the training period (1-2 weeks), you cannot miss
any work or be late (or you will be terminated).
• If a situation out of your control arises you must call
Adecco, we have 24 hour voicemail, as well as GSI’s
dedicated tardiness line to report your tardiness. This is
AFTER training.

8. Application Process – Next Steps
• APPLICATION - Complete the Adecco application from your
home.
• Go to www.AdeccoUSA.com
• Click on the ‘Apply Here’ button on the top right corner
• TELEPHONE INTERVIEW- A recruiter will contact you within 24-
48 hours to ask you questions about your background, email you
the required tests and the onboarding documents, and schedule
you for an interview in the Adecco office.
• TESTING & ONBOARDING - Complete the tests and the
onboarding documents that were mailed to you. It’s very
important that all be completed BEFORE your interview at
Adecco.

9. Application Process – Next Steps
• INTERVIEW AT ADECCO - Come in the Adecco office at 2155
Eastridge Center Eau Claire, WI 54701. You MUST complete all
your testing and all of your Everify information BEFORE coming
in.
• Make sure to bring in 2 forms of identification
• Bring a copy of your resume
• Be dressed for an interview
• INTERVIEW AT GSI – If you do well in the interview at Adecco,
we will then set you up for an interview with the appropriate
hiring manager at GSI.

10. THANK YOU!