One Touch Video Chat allows you to connect with today’s digital customer through video chat solutions to provide convenience and increase customer experience. Our platform as a service provides everything needed in the video chat journey. If you are looking for an innovative product to offer to your customers, let's talk about our partner program!

1. One Touch Video Chat
Partner Program

2. Proprietary & Confidential

3. Proprietary & Confidential
The Trends of Consumer Communication
• Using video chat will increase revenue, reduce costs, and
increase CSAT up to 75%
• Video Chat close rates are 35% to 75% higher than
traditional inbound sales methods like phone and chat
• Video Chat delivers up to 4X lift in conversion rates
• 35% of all households have used video chat
• Studies show that body language comprises 55% of communication,
thus making video chat a must have for clarity and satisfaction.
1st year SMS
surpasses Email
& Voice
Businesses start using
SMS, revenue
surpasses $200B
Instant messaging apps
increase to 50B
messages/day, decreases
SMS traffic
Video chat B2C market
hits $60M in revenue,
$1.7B by 2021
Consumer Communication Trends
US Video Communications
Platform as a Service Revenue Snapshot
2015-2020$(M) %
2

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One Touch Brands Leadership Team
Sean Erickson
Chief Executive Officer
Carrie Chitsey Wells
Co-Founder & Chief Operating Officer
Kacy Wells
Co-Founder & Chief Strategy Officer
A key strategic and advertising executive to some of the top leading
brands in the US for over 25 years. The Founder of KCW Direct and
Co-Founder of GO2 Advertising where he helped create major
advertising solutions for numerous large and mid-sized organizations
across the U.S., growing it from scratch to a 75M/year
company. Started in the corporate world in senior sales and account
management positions with Reynolds and Reynolds.
For over twenty years, her leadership combines the pragmatic wisdom of a
Big 5 Consulting background with the entrepreneur and founder mentality.
Recognized as a Top 100 Female Founder in the US, top 50 Mobile Leader
in the US, Top 40 Marketing Executives Under 40 in the US. A serial
entrepreneur, Carrie founded several companies including BLK24,
3SEVENTY, BLINX and Red Leaf Capital. Started in the corporate world
with KPMG/BearingPoint.
Over twenty five years of proven executive leadership experience blending
large global corporate leadership roles and entrepreneurial ventures.
Extensive start up experience with Cloud 10 and Telwares & early stage
projects within large structured service companies: MCI, TCI, TeleTech,
Dell and Sitel. Prior to choosing to lead One Touch Brands, led the
venture portfolio of Sitel, a multi-billion dollar global enterprise, creating
next-generation customer experience solutions.
Experienced Executive Team
9 Startups 75 Years Corporate Experience 100+ Brands

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We Solve the C2C Video Chat Issues
We solved all the issues associated with C2C video chat technology and made it ready for business!
No BrandingLow Quality VideoHigh Disconnect
No user experience flow.
Meant for Wifi connectivity, not
meant for carrier network usage.
No service level or performance guarantees
No information capture or reporting.
No Video Queue No Reporting
No audio recording or storage.
No customer or employee surveys
for instant feedback.

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Company ViewCustomer View
Queue
Chat Portal
History
I need to open up a checking
account for my daughter
• Manage your employees through our
SaaS desktop dashboard. No hardware
to install or host.
• Customer queue process to route the
video chat consults to the next available
agent.
• Track video chat call details, feedback
and reporting.
• Use our light CRM for tracking
transactions, export data into .csv files
or integration into your existing CRM.
Our Tools Operationalize Your Business
Follow-up Survey

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Everything needed
for the video chat
journey. Route,
report and gain
insights.
We offer native IOS
and Android video
SDK’s to deliver the
optimal HD video
experience.
No App, no problem.
Configure your
experience within
weeks.
Add video chat to
your website
throughout your
existing user
experience.
Plug & Play Technology Flexibility
Browser + Webcam Integrate into your
user experience in
hours
Works with 3G,4G,LTE
and Network
Snippet of code
added in minutes

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6 Key Ingredients in a Video Chat Partner

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Create a new
revenue stream
with our partner
program
compensation plan.
Bring innovation to
your clients. Be
seen as the trusted
advisor that is
always bringing
quality products and
services.
Participate in the
profits of an
exploding
market. Video chat
is set to increase
from $60 million in
2016 to over $1.7
billion by 2021.
Increase revenue
and profit for your
clients. Video chat
increases conversion
rates 35-75%+, and
decreases handle
time by 70% which
decreases cost.
Benefits to Becoming a Partner
Revenue
Stream
Innovation Growing Industry Increase Client
Revenue & Profit

12. Proprietary & Confidential

13. Proprietary & Confidential
Next Steps
1. Sign up online at: http://otvideochat.com/video-chat-partner
2. Set up a conversation with the One Touch Video Chat partner manager to
determine if we are a good fit.
3. Set up a demo and training.
4. Start referring and earning money!
QUESTIONS?
Call 512.717.9821 or email rhatfield@otvideochat.com