Curtis T. Loescher is seeking an opportunity with Century Link to grow professionally and contribute to a team. He has strong customer service skills from interacting with customers at Game Stop. As a software tester at Experis, he worked closely with teams to identify and resolve issues. In the Army, he oversaw millions of dollars in aircraft part shipments and resolved thousands of customer conflicts annually. He has skills in public speaking, Microsoft Office, leadership, and time management.

1. CURTIS T. LOESCHER
Cell: (253) 355-4490
E-Mail:
curtis.t.loescher@outlook.com
Objective:
Looking for an opportunity within Century Link to grow as an individual and a member of a team; as
well as,a chance to grow in knowlage of the field and expertise that the Century Link community has to
offer.
Summary:
I am a hard working, and loyal team member that has the drive and willpower to accomplish any task. I
am comfortable speaking to customers and answering any questions they may have. I have a general
understanding of telecommunications, and a thirst to learn more.
Key Qualifications:
Customer Interactions Public speaking
Map/Blueprint understanding Conflict Resolution
Microsoft Offce(Excel,Word, PP) Leadership
Highly detail oriented Skilled Time Management
Experience:
Game Stop
October 2015 - January 2016
• conducted register duties on a daily basis.
• constant customer service was a priority.
• stocked and managed product on shelves.
Experis
June 2015 - October 2015
• worked with JIRA to file and find bugs as well as run regressions.
• Worked closely with multiple teams to both identify areas of concern and follow through to a
clear resolution.
• used software developed to help find bugs related to lighting, audio, animation, functionality, and
physics for a game.
• Used skype for buisness, Outlook and Excel constantly for work comunication and taskings.
• Executed pre-written manual test cases daily in an accurate and efficient manner; as well as,
cunducted Ad-Hoc testing and full play throughs.
United States Army
June 2012 - May 2014
• Oversaw over 800 annual shipments of government aircraft parts in excess of $20m.
• Handled over 15,000 customer conflicts and problematic situations annually.
• Provided regular advice and guidance to co-workers, enabling them to trouble shoot work related
issues.
• Conducted daily duties to maintain and oversee warehouse procedures.
• Managed employees computer access to the processing software.
• Maintained an organized filing system for all printed reports and copies of customer's
documentation as well as office paperwork.

2. Education/Training:
Boulder Creek High School
May 2011
United States Army Basic training
September 2012
United States Army Advanced Individual Training
November 2012