The document provides guidance for two writing tasks: 1) A letter to complain to the local council, and 2) An article.
For the letter, it recommends starting with formal greetings like "Dear Sir or Madam" and ending with "Yours faithfully" or "Yours sincerely." The letter should be 150 words and include an introduction, 2-3 body paragraphs with arguments, and a conclusion with demands.
For the article, it recommends starting with a title and using a neutral register allowing contractions and informal language. The article should be 300 words and use paragraphs, linking words, and be easy to read. It also identifies common grammatical, vocabulary, spelling and punctuation mistakes to avoid.