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DEMONSTRATING ETHICAL
BEHAVIOR
Ethical Behavior
Acting in ways consistent with what society and
individual typically think are good values.
This involves demonstrating respect for key moral
principles that include honesty, fairness, equality,
dignity, diversity and individual rights.
As a business owner, your
example of ethical leadership is a
model for employees and
customer.
If you use your values typical of
ethical leaders, you can build a
staff of dedicated employee who
respect you, and you can
establish a reputation among
customers for being an ethical
entrepreneur.
How to Demonstrate Ethical
Behavior
Communicating Values
Your business can benefit from code of
ethics created by the entire organization.
These ethics should be shared with new
employees on their first day of work.
Example:
Use staff meeting and training
program to include discussion
of ethical scenario and how
you expect employees to act
in those situations.
Conflict of Interest:
As a department manager, you are
hosting an informal celebration in
the office. The food budget was
$200. Your next door neighbour
has just started her own catering
business and asks to supply the
food. Since she is just starting out,
she’ll do it at cost and provide
extra items at no charge. What
might you want to consider?
Using Integrity
When your business goes through tough
times, your integrity may be challenged.
Employees and customers will judge you
by how you respond.
Example:
If a competing business
opens a few blocks away, it
may be tempting to try
discredit the owner of the
new business.
Instead…choose proactive, ethical
strategies to drum up more sales,
such as:
 Increasing your advertising or
issuing new coupons.
 And you can also use your
social support system – Family,
friends and employees, to help
your business thrive without
compromising your ethics.
Maintaining Transparency
A business brings many opportunities for
behaviours that employees could
misinterpret as unethical. Always follow
solid business rules, especially in financial
matters.
Example:
Use standard practices to
handle payments for
customers, don’t take money
out of cash register for
personal expenses and pay for
any supplies or products that
you take home.
These practices help
employees see that you’re
committed to accounting
honestly for monies and
supplies handled by your
business.
Relating to Employees
A big part of your business that is not
related to financial transparency is
how you treated your employees.
Example:
From time to time, they will
have performance problem or
disciplinary issues. It’s best to
handle each situation in a
confidential manner.
 When an employee is not
performing well, do not discuss
the plan for improving her/his
performance with other
employee.
 When an employee must be
disciplined for violating the code
of ethics, you wouldn’t discuss
any circumstances of the case
with co-workers.
SOCIAL
RESPONSIBILITY
Social Responsibility
It means that individual and companies have a
duty to act in the best interests of their
environment and society.
In other words, in their daily operations, business
should be concerned about the welfare of society
and mindful of how its actions could affect society
as a whole.
• British Petroleum was accused of gross negligence for safety violations and knowingly
failing to maintain the oil rig, which caused the death of eleven workers and leaked oil in
the Golf of Mexico for eighty-seven days.
Example:
British Petroleum Negligence
In this case people will
question the ability of
companies to fulfill their duty
to society
Ideally companies should
look at four main areas of
SOCIAL RESPONSIBILITY
ECONOMIC RESPONSIBILITY
This focuses on practices that facilitate the
long term growth of the business, while also
meeting the standards set for ethical,
environmental and economic decisions with
their overall effects on society.
Business can improve their
operations while also
engaging in sustainable
practices
EXAMPLE:
Company modifies it’s
manufacturing processes to
include recycled products,
which could benefit the
company by potentially
lowering the cost of materials
and also benefit society by
consuming fewer resources.
LEGAL RESPONSIBILITY
The concept of LAISSEZ-FAIRE business is virtually
inexistent in modern free-market economies. In the United
State, particularly before 1930, business were free to act as
they pleased without restrains or restrictions. This resulted in
deplorable practices that made labourers and consumers
vulnerable to exploitation.
Government have now become
regulators of businesses in order to
maintain the integrity of business
practices and protect the interest of
the public. Like individual members of
the citizenry, a business also has an
obligation to follow all written and
codified laws that concern it’s
existence
Some laws affecting
business are:
 Basic Business permits and
requirements
 Tax laws
 Labour rights
 Intellectual property rights
 Consumer protection
 Contract and Obligations
 Anti-trust and competitions laws
ETHICAL BUSINESS PRACTICE
Acting ethically means going above and
beyond the legal requirements and meeting
the expectation of society.
Primary focus on providing
fair labour practices for
business employees as well
as the employees of their
suppliers
Fair business practices for
employees include:
 Equal pay for equal work
and living wage
compensation initiatives
 The use of products that
have been certified as
meeting fair trade standard.
Ethical labour practices for
suppliers include:
DIRECT PHILANTHROPIC GIVING
Include the donation of time, money or
resources to charities and organizations at
local, national or international levels.
This donations can be directed
to a variety of worthy causes
including human rights,
national disaster relief, clean
water and education programs
in underdeveloped countries.
EXAMPLE:
Microsoft co-founder Bill Gates has
donated billions of dollars to “The
Bill and Melinda Gates
Foundation”, supports numerous
causes including education, the
eradication of malaria and
agricultural development. In 2014,
Bill Gates was the single largest
giver in the world, donating $1.5
billion in Microsoft stock to “The
Bill and Melinda Gates
Foundation”.
THANK YOU!

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Business management

  • 2. Ethical Behavior Acting in ways consistent with what society and individual typically think are good values. This involves demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual rights.
  • 3. As a business owner, your example of ethical leadership is a model for employees and customer. If you use your values typical of ethical leaders, you can build a staff of dedicated employee who respect you, and you can establish a reputation among customers for being an ethical entrepreneur.
  • 4. How to Demonstrate Ethical Behavior
  • 5. Communicating Values Your business can benefit from code of ethics created by the entire organization. These ethics should be shared with new employees on their first day of work. Example: Use staff meeting and training program to include discussion of ethical scenario and how you expect employees to act in those situations. Conflict of Interest: As a department manager, you are hosting an informal celebration in the office. The food budget was $200. Your next door neighbour has just started her own catering business and asks to supply the food. Since she is just starting out, she’ll do it at cost and provide extra items at no charge. What might you want to consider?
  • 6. Using Integrity When your business goes through tough times, your integrity may be challenged. Employees and customers will judge you by how you respond. Example: If a competing business opens a few blocks away, it may be tempting to try discredit the owner of the new business. Instead…choose proactive, ethical strategies to drum up more sales, such as:  Increasing your advertising or issuing new coupons.  And you can also use your social support system – Family, friends and employees, to help your business thrive without compromising your ethics.
  • 7. Maintaining Transparency A business brings many opportunities for behaviours that employees could misinterpret as unethical. Always follow solid business rules, especially in financial matters. Example: Use standard practices to handle payments for customers, don’t take money out of cash register for personal expenses and pay for any supplies or products that you take home. These practices help employees see that you’re committed to accounting honestly for monies and supplies handled by your business.
  • 8. Relating to Employees A big part of your business that is not related to financial transparency is how you treated your employees. Example: From time to time, they will have performance problem or disciplinary issues. It’s best to handle each situation in a confidential manner.  When an employee is not performing well, do not discuss the plan for improving her/his performance with other employee.  When an employee must be disciplined for violating the code of ethics, you wouldn’t discuss any circumstances of the case with co-workers.
  • 10. Social Responsibility It means that individual and companies have a duty to act in the best interests of their environment and society. In other words, in their daily operations, business should be concerned about the welfare of society and mindful of how its actions could affect society as a whole.
  • 11. • British Petroleum was accused of gross negligence for safety violations and knowingly failing to maintain the oil rig, which caused the death of eleven workers and leaked oil in the Golf of Mexico for eighty-seven days. Example: British Petroleum Negligence
  • 12. In this case people will question the ability of companies to fulfill their duty to society Ideally companies should look at four main areas of SOCIAL RESPONSIBILITY
  • 13.
  • 14. ECONOMIC RESPONSIBILITY This focuses on practices that facilitate the long term growth of the business, while also meeting the standards set for ethical, environmental and economic decisions with their overall effects on society. Business can improve their operations while also engaging in sustainable practices EXAMPLE: Company modifies it’s manufacturing processes to include recycled products, which could benefit the company by potentially lowering the cost of materials and also benefit society by consuming fewer resources.
  • 15. LEGAL RESPONSIBILITY The concept of LAISSEZ-FAIRE business is virtually inexistent in modern free-market economies. In the United State, particularly before 1930, business were free to act as they pleased without restrains or restrictions. This resulted in deplorable practices that made labourers and consumers vulnerable to exploitation. Government have now become regulators of businesses in order to maintain the integrity of business practices and protect the interest of the public. Like individual members of the citizenry, a business also has an obligation to follow all written and codified laws that concern it’s existence Some laws affecting business are:  Basic Business permits and requirements  Tax laws  Labour rights  Intellectual property rights  Consumer protection  Contract and Obligations  Anti-trust and competitions laws
  • 16. ETHICAL BUSINESS PRACTICE Acting ethically means going above and beyond the legal requirements and meeting the expectation of society. Primary focus on providing fair labour practices for business employees as well as the employees of their suppliers Fair business practices for employees include:  Equal pay for equal work and living wage compensation initiatives  The use of products that have been certified as meeting fair trade standard. Ethical labour practices for suppliers include:
  • 17. DIRECT PHILANTHROPIC GIVING Include the donation of time, money or resources to charities and organizations at local, national or international levels. This donations can be directed to a variety of worthy causes including human rights, national disaster relief, clean water and education programs in underdeveloped countries. EXAMPLE: Microsoft co-founder Bill Gates has donated billions of dollars to “The Bill and Melinda Gates Foundation”, supports numerous causes including education, the eradication of malaria and agricultural development. In 2014, Bill Gates was the single largest giver in the world, donating $1.5 billion in Microsoft stock to “The Bill and Melinda Gates Foundation”.
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