The document discusses the challenges organizations face in transitioning from data collection to actionable strategies amidst changing business ecosystems and workforce dynamics. It emphasizes the need for a multifaceted approach that combines user research, organizational strategy, and action planning to create momentum for change. Experience Revolution offers consulting services that incorporate diverse disciplines to facilitate effective organizational transformation and improve user experience.

1. Business is Changing
www.experiencerevolution.com
Are You Ready?

2. Is This Your
Organization?
• You collect or review mountains of
data that tell you its time to make
shifts in how you operate.
• You know you need to change the
way you are doing business either
internally, externally or maybe
both.
• You know that the widespread
usage of web 2.0 technologies,
changes in the business
ecosystem, influxes of next
generation workers and
customers need to be taken into
account as you design your new
strategy.

3. But nothing changes.....

4. The Reality of Moving From Information Gathering
to Action
• Organizations struggle to make use of collected research because of one
or more these factors...
• CULTURE (The “not invented here” syndrome)
• MANAGEMENT (Insufficient buy-in to implement proposed solution)
• KNOWLEDGE (Lack of skills needed to convert research into action
plan)
• COMMUNICATION (Research not linked effectively to business goals)
• PLANNING (Research not done with appropriate timing to influence the
organization)

5. Data and information alone will not help you
move your organization to the next stage...

6. Creating momentum requires combining user
research, organizational strategy and above all
else successful action planning...

7. Experience Revolution knows how to help you
get from research to action...

8. Our Consulting Paradigm Consist of Three
Key Principles
• Incorporate knowledge from multiple disciplines simultaneously
• Examine problem statements through a four faceted lens (people,
organization, technology, environment)
• Action planning starts from day one and is iterative

9. Experience Revolution Strategy:
Multiple Disciplines
Needed
• Human Factors
• User Centered Design
• Social Anthropology
• Instructional Design
• Futurism
• Market Analysis
• Organizational Development
• And many others...

10. Experience Revolution Strategy:
Take All Elements into
Account
People Organization
Technology & Environment
Tools

11. Take All Elements into Account
Simulated but unscripted user experience
People
Identifies business critical processes and
functionality from the user perspective
Create high fidelity “snapshots” of what
experience will be for critical user groups and
processes
Considers how the characteristics of the users
impacts technology's effectiveness

12. Take All Elements into Account
Driven by organizational business priorities
Organization
Highly collaborative approach that increases
adoption and facilitates organizational change
Consensus and relationship building with
organization stakeholders and customers
Adaptability to organizational constraints and
schedules
Considers how organizational setting impacts
technology's effectiveness

13. Take All Elements into Account
Technology &
Tools Broad, end-to-end element definition of
“technology”
Focus on the holistic experience, not just the
individual components
Provides diagnostic information at all levels from
overall functioning to individual elements

14. Take All Elements into Account
Environment
Considers how characteristics of the larger
environment impact a users ability to be
effective
Assesses the impact of larger cultural and
geographic factors on effectiveness

15. What Makes Us
Unique...
• We focus on relationship and
team dynamic consulting
throughout our engagements.
• We create agents for change in
your organization.
• We leverage the mavericks.
• We emphasize gathering data as
a way to move organizations to
action.

16. Free Consultation
• Call us and set up a free
consultation. One of our
principal consultants will
discuss your needs and work
with you to develop an
immediate plan to help you
move from data to action
tomorrow!
• 406-551-1235
• allynbailey@experiencerevolution.com