the importance of corporate social responsibility and business ethicsijtsrd
Corporate social responsibility CSR and ethical behavior have come in front these years in both developed and developing countries to bring the effective results for the overall growth of any organizations. These two concepts bring important benefits to a business. This paper will highlight the basic concepts and how these two concepts works along with its importance and need in today’s time for the organizational overall growth and success. As organizations know and accepted business ethics lead to positivity among the employees, customer and for public relations. As not everyone accepted them but also it will help to create overall image, loyalty, strong and healthier community relations which ensure of benefits and present themselves as corporate as well as socially responsible. Jamshed "The Importance of Corporate Social Responsibility and Business Ethics" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd32967.pdf Paper Url :https://www.ijtsrd.com/management/marketing/32967/the-importance-of-corporate-social-responsibility-and-business-ethics/jamshed
The document discusses best practices in business ethics using IKEA and REI as examples. It summarizes that both companies exhibit commitment to stakeholders and communities through embodying the Josephson Institute's 12 ethics principles. When faced with ethical issues, they are transparent and proactively address challenges to maintain an ethical culture. This allows them to benefit financially by decreasing ambiguity and building shared values.
This document outlines principles and practices for developing a model business ethics program. It discusses the need to prepare tomorrow's business leaders to operate ethically in an increasingly complex global environment. Business leaders must take an active role in partnering with business schools to ensure ethics are fully integrated into students' education. The document recommends business schools focus on developing strong ethics programs that emphasize courses, curriculum, and community to shape ethical business leaders. It also calls for business, academia, and society to work together to advance ethical business practices.
Running Head Environmental Scanning .docxsusanschei
Running Head: Environmental Scanning 1
Environmental Scanning 7
Environmental Scann
Trisha Shetler
Mgt/ 498
Eligah King
July 29,2017
Environmental Scanning
Environmental Scanning involves the process by which organizations collect, analyze and distribute strategic significant information for both tactical and strategic purposes. The purpose of environmental scanning is to furnish strategic intelligence through evaluating possible crucial changes to the business environment. Business environments within the current times are ever-changing. Organizations are expected to endure the changes within the business and adequately adjust prior to these changes (Albright, 2004).
This paper aims at analyzing Starbucks strategic environmental scan towards attaining competitive advantage as well as marketing. Environmental Scanning assists the company plan and strives for the next business effectuation period following the succeeding years. Starbucks encompasses an all-embracing plan of environmental scanning in efforts to key out potential gaps and consequently prioritizing necessary actions towards meeting the organizational goals and standards pertaining workforce. The scope to environmental scanning is to express the current environmental position alongside relevant changing trends.
Starbucks Internal and External Environments
Among its internal environment, Starbucks strives towards attaining the most effective business interactions. This involves primarily employee interaction among themselves, employee to management interactions, manager to manager interactions, and management to shareholder interactions, brand awareness, main organizational staff, operational potential, and organizational structure, among others. An analysis of the company’s internal environment enables for identifying strengths and weaknesses within the organization.
On account of business interaction, Starbucks treats its respective employees with utmost value and ideally channels them towards better decision making regarding business operations. The company extends on sustaining mutual respect, various workforce culture, shared success and most importantly personal dignity within its environment. Besides value provision, Starbucks establishes a functionary community leadership program that facilitates the company’s functionary services bound on no- profit basis towards ramping up the community. In addition, the company creates a positive working environment through promoting a respectful culture within the workplace as well as encouraging a two-party communication system of communication.
On the other hand, Starbucks establishes an external working environment through diverse current trends within the industry. An authoritative factor the company is the environmental ...
This document discusses ethics, social responsibility, and sustainability in business strategy. It provides Starbucks as an example of a company that exemplifies these values. It explains that ethics play a critical role in business success by influencing public image, policies, and strategy measurements. Social responsibility is important for treating stakeholders ethically and improving quality of life. Sustainability can influence how a company identifies issues, gathers research, and implements priorities. Starbucks emphasizes green coffee and supports Ethos Water to increase access to clean drinking water.
Overall CommentsGood continuation from your first Assessment Kh.docxkarlhennesey
Overall Comments:
Good continuation from your first Assessment Khanh. This paper is moving towards a nicely structured, organized and written paper, with details and supporting examples.
Nice job in further clarifying the issues regarding hiring in a multicultural environment. Critical for this paper is to fulfill the key ambition of this Assignment--to Analyze, to Apply and to Assess! Examples and specifics help a lot. So would the use of key insights from your research. More readings and secondary research add depth. Most important was the connection back to the ethical dilemma/issue. It would be helpful to precede the review of the dilemma with a definition of the criteria for determining a dilemma.
Nice job identifying (room for more analysis, compare and contrasting) some of the five most common theoretical approaches (Justice/Fairness, Universalism, Utilitarianism, Rights and Virtue Ethics). I wish you had discussed more on Rawl's Theory of Justice. This was critical, especially to set the context early in the paper. And of course, you concluded, like others, I think, that none are perfect and that it is important to consider the "practical consequences" resulting from key actions. And yes, while there are a lot of similarities there are some key differences. As you implied, each situation is different too, lending itself often, to a different approach. Most important was your review of the different approaches, application of a Step Model and your rationale for reviewing and applying the different Approaches. Now I wonder which one, leads the ethical decision making--Fairness supported by Utilitarian Approach thinking or something different?!?
As with most papers it is helpful to see clear organization, with a beginning, middle and end. You could work on this in the second half of your paper. For example, generically speaking, an Introduction clarifying what will follow, Background for context, the Discussion and a Summary and/or Conclusion. These beginning and ending sections help a lot and should be sub-titled!
In summary your paper is succinct (too much so at times) and to the point--yet includes some helpful background and context. It is important to exhibit a clear progression from discussion to analysis to new insights. Moving from data acquisition to information to knowledge building to insightful wisdom continues to be important for the learning process this Term.
COMPETENCY: Evaluate the parameters for ethical decision making in 21st century multi-cultural business environments.CRITERION: Evaluate the parameters of various ethical decision-making approaches.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCEProficient
Evaluates the parameters of various ethical decision-making approaches.COMPETENCY: Evaluate organizational policy within the framework of ethical standards.CRITERION: Analyze an ethical dilemma using an ethical decision-making approach.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCEProficient
Analyzes an ethical ...
A Qualitative Study of Ethical Change Management Affecting Teacher Satisfacti...ijtsrd
This study aims to explain the essence of ethical change management affecting teacher satisfaction and school performance. A purposive sampling of six teachers from three schools in Krabi, Thailand, was selected. The data were analysed using content analysis and the NVIVO software program. The results show that the schools face ethical issues, such as assessment methods and ethical dilemmas. Human resource management HRM in school is needed to coordinate ethical culture and ethical change with teachers in the best possible way. School’s success depends on its change management capacity to an ethical culture. School leaders should try best management practices. Analysis alone, however, cannot guarantee the success of a transition process in the school. Ethical change management could help school administrators understand ethical decisions and the relationship between HRM, ethics, goal, teacher satisfaction, and school performance outcomes. Human resource analysis includes SWOT analysis, mission vision, strategies, and ethical culture goals related to enhancing ethical change management, teacher satisfaction and school performance. Ethical change management will improve teacher satisfaction and turn it into good performance. The implication could help all organisations to increase ethical culture and develop employee satisfaction and organisational performance in any sector. Pongsakorn Limna | Sutithep Siripipattanakul | Pichakoon Auttawechasakoon "A Qualitative Study of Ethical Change Management Affecting Teacher Satisfaction and School Performance: A Case Study of Secondary Schools in Krabi, Thailand" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-3 , April 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49516.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/education/49516/a-qualitative-study-of-ethical-change-management-affecting-teacher-satisfaction-and-school-performance-a-case-study-of-secondary-schools-in-krabi-thailand/pongsakorn-limna
According to studies, almanac world’s most ethical corporations are listed by the Ethisphere Institute. The listed corporations go beyond making declaration based on morally doing business; they undertake the translation of the statements made into actions. The world’s most ethical companies institute (honorees), agitates ethical practices and values within, and it also surpasses permissible acquiescence smidgens (Boone, 2009). This assists in the determination of the future industry values through the establishment of finest practices recently. Learn more in this post.
- See original at: http://www.customwritingservice.org/blog/worlds-most-ethical-companies/
the importance of corporate social responsibility and business ethicsijtsrd
Corporate social responsibility CSR and ethical behavior have come in front these years in both developed and developing countries to bring the effective results for the overall growth of any organizations. These two concepts bring important benefits to a business. This paper will highlight the basic concepts and how these two concepts works along with its importance and need in today’s time for the organizational overall growth and success. As organizations know and accepted business ethics lead to positivity among the employees, customer and for public relations. As not everyone accepted them but also it will help to create overall image, loyalty, strong and healthier community relations which ensure of benefits and present themselves as corporate as well as socially responsible. Jamshed "The Importance of Corporate Social Responsibility and Business Ethics" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-5 , August 2020, URL: https://www.ijtsrd.com/papers/ijtsrd32967.pdf Paper Url :https://www.ijtsrd.com/management/marketing/32967/the-importance-of-corporate-social-responsibility-and-business-ethics/jamshed
The document discusses best practices in business ethics using IKEA and REI as examples. It summarizes that both companies exhibit commitment to stakeholders and communities through embodying the Josephson Institute's 12 ethics principles. When faced with ethical issues, they are transparent and proactively address challenges to maintain an ethical culture. This allows them to benefit financially by decreasing ambiguity and building shared values.
This document outlines principles and practices for developing a model business ethics program. It discusses the need to prepare tomorrow's business leaders to operate ethically in an increasingly complex global environment. Business leaders must take an active role in partnering with business schools to ensure ethics are fully integrated into students' education. The document recommends business schools focus on developing strong ethics programs that emphasize courses, curriculum, and community to shape ethical business leaders. It also calls for business, academia, and society to work together to advance ethical business practices.
Running Head Environmental Scanning .docxsusanschei
Running Head: Environmental Scanning 1
Environmental Scanning 7
Environmental Scann
Trisha Shetler
Mgt/ 498
Eligah King
July 29,2017
Environmental Scanning
Environmental Scanning involves the process by which organizations collect, analyze and distribute strategic significant information for both tactical and strategic purposes. The purpose of environmental scanning is to furnish strategic intelligence through evaluating possible crucial changes to the business environment. Business environments within the current times are ever-changing. Organizations are expected to endure the changes within the business and adequately adjust prior to these changes (Albright, 2004).
This paper aims at analyzing Starbucks strategic environmental scan towards attaining competitive advantage as well as marketing. Environmental Scanning assists the company plan and strives for the next business effectuation period following the succeeding years. Starbucks encompasses an all-embracing plan of environmental scanning in efforts to key out potential gaps and consequently prioritizing necessary actions towards meeting the organizational goals and standards pertaining workforce. The scope to environmental scanning is to express the current environmental position alongside relevant changing trends.
Starbucks Internal and External Environments
Among its internal environment, Starbucks strives towards attaining the most effective business interactions. This involves primarily employee interaction among themselves, employee to management interactions, manager to manager interactions, and management to shareholder interactions, brand awareness, main organizational staff, operational potential, and organizational structure, among others. An analysis of the company’s internal environment enables for identifying strengths and weaknesses within the organization.
On account of business interaction, Starbucks treats its respective employees with utmost value and ideally channels them towards better decision making regarding business operations. The company extends on sustaining mutual respect, various workforce culture, shared success and most importantly personal dignity within its environment. Besides value provision, Starbucks establishes a functionary community leadership program that facilitates the company’s functionary services bound on no- profit basis towards ramping up the community. In addition, the company creates a positive working environment through promoting a respectful culture within the workplace as well as encouraging a two-party communication system of communication.
On the other hand, Starbucks establishes an external working environment through diverse current trends within the industry. An authoritative factor the company is the environmental ...
This document discusses ethics, social responsibility, and sustainability in business strategy. It provides Starbucks as an example of a company that exemplifies these values. It explains that ethics play a critical role in business success by influencing public image, policies, and strategy measurements. Social responsibility is important for treating stakeholders ethically and improving quality of life. Sustainability can influence how a company identifies issues, gathers research, and implements priorities. Starbucks emphasizes green coffee and supports Ethos Water to increase access to clean drinking water.
Overall CommentsGood continuation from your first Assessment Kh.docxkarlhennesey
Overall Comments:
Good continuation from your first Assessment Khanh. This paper is moving towards a nicely structured, organized and written paper, with details and supporting examples.
Nice job in further clarifying the issues regarding hiring in a multicultural environment. Critical for this paper is to fulfill the key ambition of this Assignment--to Analyze, to Apply and to Assess! Examples and specifics help a lot. So would the use of key insights from your research. More readings and secondary research add depth. Most important was the connection back to the ethical dilemma/issue. It would be helpful to precede the review of the dilemma with a definition of the criteria for determining a dilemma.
Nice job identifying (room for more analysis, compare and contrasting) some of the five most common theoretical approaches (Justice/Fairness, Universalism, Utilitarianism, Rights and Virtue Ethics). I wish you had discussed more on Rawl's Theory of Justice. This was critical, especially to set the context early in the paper. And of course, you concluded, like others, I think, that none are perfect and that it is important to consider the "practical consequences" resulting from key actions. And yes, while there are a lot of similarities there are some key differences. As you implied, each situation is different too, lending itself often, to a different approach. Most important was your review of the different approaches, application of a Step Model and your rationale for reviewing and applying the different Approaches. Now I wonder which one, leads the ethical decision making--Fairness supported by Utilitarian Approach thinking or something different?!?
As with most papers it is helpful to see clear organization, with a beginning, middle and end. You could work on this in the second half of your paper. For example, generically speaking, an Introduction clarifying what will follow, Background for context, the Discussion and a Summary and/or Conclusion. These beginning and ending sections help a lot and should be sub-titled!
In summary your paper is succinct (too much so at times) and to the point--yet includes some helpful background and context. It is important to exhibit a clear progression from discussion to analysis to new insights. Moving from data acquisition to information to knowledge building to insightful wisdom continues to be important for the learning process this Term.
COMPETENCY: Evaluate the parameters for ethical decision making in 21st century multi-cultural business environments.CRITERION: Evaluate the parameters of various ethical decision-making approaches.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCEProficient
Evaluates the parameters of various ethical decision-making approaches.COMPETENCY: Evaluate organizational policy within the framework of ethical standards.CRITERION: Analyze an ethical dilemma using an ethical decision-making approach.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCEProficient
Analyzes an ethical ...
A Qualitative Study of Ethical Change Management Affecting Teacher Satisfacti...ijtsrd
This study aims to explain the essence of ethical change management affecting teacher satisfaction and school performance. A purposive sampling of six teachers from three schools in Krabi, Thailand, was selected. The data were analysed using content analysis and the NVIVO software program. The results show that the schools face ethical issues, such as assessment methods and ethical dilemmas. Human resource management HRM in school is needed to coordinate ethical culture and ethical change with teachers in the best possible way. School’s success depends on its change management capacity to an ethical culture. School leaders should try best management practices. Analysis alone, however, cannot guarantee the success of a transition process in the school. Ethical change management could help school administrators understand ethical decisions and the relationship between HRM, ethics, goal, teacher satisfaction, and school performance outcomes. Human resource analysis includes SWOT analysis, mission vision, strategies, and ethical culture goals related to enhancing ethical change management, teacher satisfaction and school performance. Ethical change management will improve teacher satisfaction and turn it into good performance. The implication could help all organisations to increase ethical culture and develop employee satisfaction and organisational performance in any sector. Pongsakorn Limna | Sutithep Siripipattanakul | Pichakoon Auttawechasakoon "A Qualitative Study of Ethical Change Management Affecting Teacher Satisfaction and School Performance: A Case Study of Secondary Schools in Krabi, Thailand" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-3 , April 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49516.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/education/49516/a-qualitative-study-of-ethical-change-management-affecting-teacher-satisfaction-and-school-performance-a-case-study-of-secondary-schools-in-krabi-thailand/pongsakorn-limna
According to studies, almanac world’s most ethical corporations are listed by the Ethisphere Institute. The listed corporations go beyond making declaration based on morally doing business; they undertake the translation of the statements made into actions. The world’s most ethical companies institute (honorees), agitates ethical practices and values within, and it also surpasses permissible acquiescence smidgens (Boone, 2009). This assists in the determination of the future industry values through the establishment of finest practices recently. Learn more in this post.
- See original at: http://www.customwritingservice.org/blog/worlds-most-ethical-companies/
The document discusses ethical practices of Indian managers and corporate ethics. It begins by defining ethical practices as the moral principles that guide a manager's decisions and behavior, focusing on honesty, fairness, and responsibility. The objectives of ethical practices are creating transparency, ensuring legal compliance, and promoting social responsibility. Corporate ethics refers to a company's moral values and aims to do the right thing. Some challenges to ethical practices are personal relationships conflicting with impartiality and a lack of clear regulations. The document advocates for codes of conduct and leaders modeling ethical behavior as best practices.
Match Timelinehttpswww.google.comsearchq=coventAbramMartino96
This document provides an analysis of the organizational culture at Starbucks. It discusses how Starbucks has successfully instilled shared values in employees, which has enabled it to become one of the most successful brands. Starbucks practices a culture of inclusion and diversity. It also supports employees' growth through learning and development opportunities. Having a positive organizational culture that promotes good relationships, diversity, and employee support has helped Starbucks strongly brand itself and achieve success. Maintaining high employee and customer satisfaction remains important for the company.
Match Timelinehttpswww.google.comsearchq=coventAbramMartino96
Match Timeline
https://www.google.com/search?q=coventry+city+v+reading+october+2020&rlz=1C1GCEB_enGB864GB864&oq=coventry+city+v+reading+october+2020&aqs=chrome..69i57.10943j0j7&sourceid=chrome&ie=UTF-8#sie=m;/g/11jxqcjv0k;2;/m/0355pl;tl;fp;1;;
28
Organizational Culture at Starbucks
Sin Yan Goh1, Daisy Mui Hung Kee2, Qing Er Ooi3, Jia Jie Boo4, Pei Ying Chen5,
Asla Alosaimi6, Megha Ghansal7
Universiti Sains Malaysia, Penang, Malaysia1,2,3,4,5
Kuwait University, Kuwait6
ABES Engineering College7
Correspondence Email: [email protected]
ABSTRACT
The importance of organizational culture has always been the subject of organizational
success. Organizational culture has captured the attention of academic scholars.
Organizational culture plays an important role for an organization to build its branding.
Organizational culture can be used as a powerful engine of competitive advantage and
thus allow an organization to integrate its culture and branding to produce phenomenal
results. A good organizational culture will result in a strong brand. The paper presents
the organizational culture in Starbucks, an American coffee company. As a brand of 48
years, Starbucks has successfully instilled their cultures especially their shared values
to employees. This move enables Starbucks to be one of the most successful brands in
the century. This paper also investigates the reasons behind its success as well as the
relationship between them.
Keywords: Organizational culture, Starbucks, Organizational success, Branding.
INTRODUCTION
Starbucks Corporation is an American coffee company and coffeehouse chain which has
been established in 1971 in Seattle's Pike place market. At that time, it was a merchant
of whole bean and ground coffee, tea, and spices. Today, Starbucks is the world largest
coffee company, with 16,120 stores in 49 countries. Starbucks has approximately 11,000
stores in the United States, nearly 1,000 stores in Canada and more than 800 stores in
Japan.
Starbucks serve cold and hot drinks, whole-bean coffee, micro-ground instant coffee,
which is known as VIA, espresso, cafe latte, full-and-loose-leaf teas including Teavana
tea product. Snacks offered include items such as chips and crackers; some offerings
are seasonal or specific to the locality of the store. Moreover, many stores sell pre-
packaged food items, hot and cold sandwiches and drinkware including mugs and
tumblers; select "Starbucks Evenings" locations offer beer, wine, and appetizers.
Starbucks-brand coffee, ice cream, and bottled cold drinks are also sold at grocery
stores.
From the founding of Starbucks in Seattle as a local coffee bean roaster and retailer, it
was experienced a rapid growth in its business. It is first become profitable in Seattle in
the early 1980s but lost money on its late 1980s expansion into the Midwest and British
Columbia. The first Starbucks is located outside of the North America in which it open ...
UNIT VI-Presentation - Le Hoang Thach.pptxThaiHaiLy1
This document discusses defining and maintaining an ethical culture within an organization. It outlines five methods for creating an ethical culture according to Lena Eisenstein: 1) leadership models ethical behavior, 2) instructs employees on ethics, 3) provides ethics training, 4) addresses violations and rewards ethical conduct, and 5) supports and protects staff. Maintaining an ethical culture benefits employees, investors, clients, and brings valuable achievements. Building and upholding an ethical culture is necessary for sustainability, success, and strengthening organizations, especially in global business where cultures differ.
Corporate social responsibility (CSR) refers to voluntary actions that companies take to operate in an economically, socially, and environmentally sustainable manner. The presentation traces the history of CSR from early companies providing housing for workers to modern CSR addressing stakeholder interests through appropriate responsibilities, voluntary work, environmental stewardship, and compliance with regulations. CSR benefits employees through increased retention, commitment, and satisfaction while benefiting business through competitive advantages, attracting top talent, and higher performance. The presentation concludes that governments should establish laws requiring all businesses to respect worker rights and the environment through their operations.
MODULE 4 CORPORATE SOCIAL RESPONSIBILITY.pptxMariaFeImbong
This document discusses corporate social responsibility for entrepreneurs. It defines CSR as having 5 dimensions: environmental, social, economic, stakeholder, and voluntariness. The environmental dimension refers to sustainability practices. The social dimension considers a business's impact on communities. The economic dimension examines CSR's effect on profitability. The stakeholder dimension involves interacting with and treating all stakeholders fairly. The voluntariness dimension means going beyond legal obligations. The document provides examples of CSR initiatives from companies like Johnson & Johnson, Coca-Cola, Ford, Netflix, Spotify, and Pfizer. It distinguishes between internal CSR, which focuses on employees, and external CSR, which focuses on communities and the environment. Finally, it explains that ethics
This document discusses Starbucks' focus on social responsibility and how it contributes to the company's brand strength. It notes that Starbucks has incorporated social responsibility into its overall corporate strategy from the beginning. This helps protect Starbucks' image and reputation while also providing financial and non-financial rewards. Specifically, Starbucks offers employees highly competitive benefits, such as healthcare, which contributes to low turnover and high productivity. The document argues that Starbucks' commitment to social responsibility and strong employee policies have been key factors in its rapid growth and success.
This document discusses Starbucks' corporate culture across several areas. Starbucks focuses on diversity and customer service. It has a flatter organizational structure and uses social networking to engage customers. Starbucks promotes strong organizational ethics and values each employee. It also emphasizes corporate citizenship through philanthropic initiatives. Overall, Starbucks integrates these cultural aspects to achieve business success.
15Vision and Mission Statements Analysis 4-6In a ser.docxdurantheseldine
1
5
Vision and Mission Statements Analysis 4-6
In a servant leadership organization, the leader focuses on serving the needs of the people they lead. This includes providing support, guidance, and resources to help them achieve goals. The leader takes on tasks usually delegated to others to free up their time to focus on more important matters.
The organization focuses on serving others and makes a positive difference in their lives. This is evident in the vision statement, which defines the organization as a force for good in the world. The mission statement also emphasizes the organization's dedication to helping others and mentions the specific ways the organization does this (Zhou et al., 2022). The organization puts the needs of others first and sacrifices its interests for the sake of those it serves. The organization commits to creating a positive and supportive environment for all. The organization takes risks and innovates to better serve those it exists to help.
For instance, Starbucks is a company known for its servant leadership. Starbucks has a long history of giving back to the community. Its employees are known for their dedication to customer service and a solid commitment to social responsibility. Starbucks is also known for its commitment to developing its employees and providing them opportunities to grow and advance in their careers (City, 2021).
The Microsoft organization's vision and mission statements reflect the values that make up the company's culture. Microsoft's vision statement seeks to "take a leading role in redefining how people work and live through breakthroughs in technology." (Warner, 2019). This mission statement expresses the desire for employees to work in a way that is unique to them (Nachan & Nachan, 2022). They want to pursue their own goals without being held back by others' expectations of how they should behave or what they should be doing. The values expressed in this vision and mission statement can be seen in many areas of Microsoft's business practices. For example, Microsoft's marketing tactics are designed to appeal to people with specific needs or desires; this allows them to make money off those needs or desires while maintaining an ethical relationship with their customers. In addition, Microsoft's treatment of its employees reflects its commitment to working collaboratively toward common goals rather than focusing purely on personal gain.
The Starbucks organization's vision and mission statements express the company's values. The first value, "Starbucks is a company that cares deeply about our community and the people who live in it." (City, 2021). This means that Starbucks cares about its customers, employees, and community. The organization's vision is, "we strive to inspire and nurture the human spirit through coffee together." (City, 2021). This means that Starbucks strives to make a positive impact on the community. Starbucks has been known for its charitable.
The document discusses corporate social responsibility (CSR) objectives, methodologies, concepts, and implementation strategies. The key objectives of CSR discussed are harnessing growth for sustainable development, preserving the environment and community welfare, and creating income growth and jobs. The document outlines CSR concepts like the pyramid of CSR and its four pillars. It provides examples of CSR strategies like ITC's e-Choupal initiative in India which created a virtual marketplace and social benefits for farmers. The summary discusses benefits of CSR like shared value and competitiveness, and challenges like lack of commitment and financial resources.
Starbucks has implemented several new benefits for its employees, called partners, in response to a new tax reform and feedback from partners. The benefits include paid sick leave, parental leave for fathers, access to wage increases, student loan repayment, unlimited vacation, and stock grants totaling $220 million. Starbucks aims to distinguish itself from competitors and improve its brand by offering these expanded benefits. It takes a human resources approach that values partners' input and ideas to increase productivity and satisfaction.
The document compares and contrasts notions of ethical leadership. It discusses Chemer's three-factor model of leadership and ethical leadership in role models. It also examines the three-factor model of trustworthiness and the relationship between leadership, trustworthiness, and ethical stewardship. The document concludes by discussing preparing future ethical leaders and comparing servant leadership to other leadership theories. Case studies on Bendigo Bank and The Body Shop are provided as examples of corporate social responsibility.
Running Header Individual Research Project Part 41Resear.docxagnesdcarey33086
Running Header: Individual Research Project: Part 4 1
Research on Starbucks 8
Individual Research Project: Part 4
Starbucks
College
Author’s Note
This research is being submitted on November 4, 2013 for Principles of Management course at College.
An Introduction and Discussion of Starbucks Coffee Company
Due to the dynamic and competitive nature of today’s business, companies are at times pushed into unethical behavior. However, some companies still manage to carry out their business professionally and above all adhere to ethical behavior (Salemi, 2003). In ethical behavior, businesses desist from cutting illegal deals or breaking the law to make more profits. Companies that observe ethical behavior not only just think about profits but also think about the effects of their actions to other companies, customers and the environment as well. Thesis statement? Comment by Pam H: Please develop a strong thesis statement. What are you going to argue about Starbucks in the context of ethical and socially responsible behaviors? Please see the archived open house session on tools for developing a strong thesis statement.
Overview of company? Comment by Pam H: When was it founded, what do they do, are they local, national or international, how many employees, are they a private or public organization, what are their vision and mission statements? Please make sure all of this information is included in your rough draft and final paper.
Starbucks Coffee Company is one of the world’s leading coffee roasting companies since 1971. The coffee world is very corrupt and full of black market dealings; nevertheless, Starbucks has managed to commit itself to ethically sourcing and roasting the highest level of quality coffee in the world (Adriana 2003). It observes integrity in its coffee dealing --especially during the world coffee auctioning conferences where other companies circumvent the set rules. Starbucks is compliant to the business and ethics standards as this helps it to protect the culture and the reputation of the company. The company treats its employees with dignity and respect as compared to other companies that are profit driven (Harun 2008). The company also does its purchases from suppliers through legal channels. Being ethically compliant has enabled the company to connect emotionally with its customers. Starbucks believes it is important to help care for our planet, and they encourage and work with others to do the same. As a company that relies on an agricultural product with the potential to be impacted by changes in climate, Starbucks is committed to reduce its operating costs and increase shareholder value through energy and water efficiency, and believes they should reflect the values of their customers and their partners, as they believe it simply makes good business sense.
1
*Adapted by the UAGC Writing Center from original paper by Aimee Garten. Used by permission.
What is a Case Study?
A case study analysis requires you to investigate a business problem, examine the alternative
solutions, and propose the most effective solution using supportive evidence.
A case study should include background information on the specific topic, an analysis of the case
under student showing problems or effective strategies, as well as recommendations.
A case study can focus on a business or entire industry, a specific project or program, or a person.
Format your paper according to your assignment instructions.
The following sample includes APA-style citations and references.
http://writingcenter.uagc.edu/writing-case-study-analysis
2
An Analysis of Human Resources Practices at Starbucks Coffee Company
Organizations must perform at reliable and successful levels to stay in business.
One indicator of organizational performance is its human resources outcomes. To be
competitive in a global marketplace, a large multinational organization should manage
human resources as strategically as any other division or department. Starbucks is an
example of strong human resources strategy coupled with logistical planning and effective
management. It serves as a strong example for all large organizations to model human
resources upon.
Overall Human Resources Strategies
Human capital is a large investment for any organization. Management of this
capital is a necessary task to ensure strong return on the investment. Human resource
management requires strong strategy to effectively and efficiently achieve goals,
objectives, and – in turn – better performance. The strategy, management program, and all
other human resource activity are then required to determine relevant dimensions of
performance and the impact on the company’s success (Cania, 2014).
Starbucks, a Seattle-based global coffee company, follows a mission to “inspire and
nurture the human spirit: one person, one cup, and one neighborhood at a time” (Starbucks,
2015, para. 4). The company fulfils this mission through ethical sourcing of product,
environmentally friendly processes and recycling practices, and employee service in the
community. After the era of Great Recession, the company launched a new motto: “Great
Coffee Everywhere” and grew to include international locations and at-home products
(Noe et. al, 2013). This growth also included the acquisition of the La Boulange, Seattle’s
Best Coffee, Tazo, Evolution Fresh, and Teavana brands. With large competitors like
The introduction of your case study should introduce the business, industry,
project, or person that is represented in your study.
The thesis should state the
proposed solution to the
problem you have determined or
state the general assessment of
the case being studied.
Section 1:
The first section of the case stu ...
The document discusses several factors that influence business ethics, including leadership, corporate culture, and the environment. It notes that leaders set the ethical tone for an organization and should prioritize ethical conduct. Corporate culture and external pressures can also impact ethical practices. Sustainability involves balancing economic, social, and environmental perspectives over the long run. Unethical issues may arise from personal gain, competitive pressures, or cultural contradictions.
Corporate Social Responsibility Essay ExampleWrite my essay
If you’re searching for a write my own essay service to do your writing task in the way you want it to be done – we’re here for you! More information on http://www.writemyessay.biz/
M4 CSR - Embracing CSR and Cultural Change Transformation (Short Term Strateg...caniceconsulting
This module discusses CSR cultural change and transformation for SMEs taking a short-term strategic approach. It explains that CSR cultural transformation is a holistic process that changes a company's mindset and way of doing business. The document recommends that SMEs embarking on their CSR journey should start small by engaging in external CSR activities before integrating CSR more deeply. It also emphasizes that CSR and innovation must work together to address social and environmental challenges and meet changing stakeholder needs.
Developing Service Culture For SCA from Organizational DesignSeta Wicaksana
Competitive advantages based on pricing, product, or processes are often short-lived. And let’s face it, it’s no easy task to drive continuous growth and sustain a competitive edge in your industry. Market conditions can be volatile. Competitors are constantly nipping at your heels with shiny new products. Technology is evolving at a breakneck pace. Customers are demanding faster, more responsive, and personalized service. Employee values and expectations are shifting, with Millennials now comprising the largest generational cohort in the workforce.
One competitive advantage you can leverage consistently—a differentiator that can’t be duplicated—is your company culture. Your culture is unique to your organization, helping to shape your company’s brand identity, improve employee retention, and inspire and motivate your people. Companies are awakening to the business value of strong company culture; eighty-two percent of people responding to Deloitte’s 2016 Global Human Capital Trends survey characterized company culture as a potential competitive advantage.
The document provides an outline of a lecture on corporate social responsibility (CSR). It discusses the types and nature of social responsibilities, CSR principles and strategies, models of CSR, best practices, and arguments for and against CSR. It also provides examples of CSR initiatives from companies like IBM UK, Avon, and Tesco's computers for schools program. Issues faced by companies like Coca-Cola and Nike regarding their social and environmental impacts are also summarized.
This document discusses contemporary leadership themes and reflective practice models. It covers Gibbs' reflective cycle, Kolb's experiential learning theory, and Schon's reflective practitioner model. It then analyzes how these models apply to leadership development at McDonald's and strengths/limitations of leaders like Angela Merkel and Jack Ma. Reflective practice helps leaders improve by reflecting on their actions and experiences. While no single model applies to all situations, these frameworks provide insights when used together to develop well-rounded leadership skills through understanding different events and perspectives.
The document discusses ethical practices of Indian managers and corporate ethics. It begins by defining ethical practices as the moral principles that guide a manager's decisions and behavior, focusing on honesty, fairness, and responsibility. The objectives of ethical practices are creating transparency, ensuring legal compliance, and promoting social responsibility. Corporate ethics refers to a company's moral values and aims to do the right thing. Some challenges to ethical practices are personal relationships conflicting with impartiality and a lack of clear regulations. The document advocates for codes of conduct and leaders modeling ethical behavior as best practices.
Match Timelinehttpswww.google.comsearchq=coventAbramMartino96
This document provides an analysis of the organizational culture at Starbucks. It discusses how Starbucks has successfully instilled shared values in employees, which has enabled it to become one of the most successful brands. Starbucks practices a culture of inclusion and diversity. It also supports employees' growth through learning and development opportunities. Having a positive organizational culture that promotes good relationships, diversity, and employee support has helped Starbucks strongly brand itself and achieve success. Maintaining high employee and customer satisfaction remains important for the company.
Match Timelinehttpswww.google.comsearchq=coventAbramMartino96
Match Timeline
https://www.google.com/search?q=coventry+city+v+reading+october+2020&rlz=1C1GCEB_enGB864GB864&oq=coventry+city+v+reading+october+2020&aqs=chrome..69i57.10943j0j7&sourceid=chrome&ie=UTF-8#sie=m;/g/11jxqcjv0k;2;/m/0355pl;tl;fp;1;;
28
Organizational Culture at Starbucks
Sin Yan Goh1, Daisy Mui Hung Kee2, Qing Er Ooi3, Jia Jie Boo4, Pei Ying Chen5,
Asla Alosaimi6, Megha Ghansal7
Universiti Sains Malaysia, Penang, Malaysia1,2,3,4,5
Kuwait University, Kuwait6
ABES Engineering College7
Correspondence Email: [email protected]
ABSTRACT
The importance of organizational culture has always been the subject of organizational
success. Organizational culture has captured the attention of academic scholars.
Organizational culture plays an important role for an organization to build its branding.
Organizational culture can be used as a powerful engine of competitive advantage and
thus allow an organization to integrate its culture and branding to produce phenomenal
results. A good organizational culture will result in a strong brand. The paper presents
the organizational culture in Starbucks, an American coffee company. As a brand of 48
years, Starbucks has successfully instilled their cultures especially their shared values
to employees. This move enables Starbucks to be one of the most successful brands in
the century. This paper also investigates the reasons behind its success as well as the
relationship between them.
Keywords: Organizational culture, Starbucks, Organizational success, Branding.
INTRODUCTION
Starbucks Corporation is an American coffee company and coffeehouse chain which has
been established in 1971 in Seattle's Pike place market. At that time, it was a merchant
of whole bean and ground coffee, tea, and spices. Today, Starbucks is the world largest
coffee company, with 16,120 stores in 49 countries. Starbucks has approximately 11,000
stores in the United States, nearly 1,000 stores in Canada and more than 800 stores in
Japan.
Starbucks serve cold and hot drinks, whole-bean coffee, micro-ground instant coffee,
which is known as VIA, espresso, cafe latte, full-and-loose-leaf teas including Teavana
tea product. Snacks offered include items such as chips and crackers; some offerings
are seasonal or specific to the locality of the store. Moreover, many stores sell pre-
packaged food items, hot and cold sandwiches and drinkware including mugs and
tumblers; select "Starbucks Evenings" locations offer beer, wine, and appetizers.
Starbucks-brand coffee, ice cream, and bottled cold drinks are also sold at grocery
stores.
From the founding of Starbucks in Seattle as a local coffee bean roaster and retailer, it
was experienced a rapid growth in its business. It is first become profitable in Seattle in
the early 1980s but lost money on its late 1980s expansion into the Midwest and British
Columbia. The first Starbucks is located outside of the North America in which it open ...
UNIT VI-Presentation - Le Hoang Thach.pptxThaiHaiLy1
This document discusses defining and maintaining an ethical culture within an organization. It outlines five methods for creating an ethical culture according to Lena Eisenstein: 1) leadership models ethical behavior, 2) instructs employees on ethics, 3) provides ethics training, 4) addresses violations and rewards ethical conduct, and 5) supports and protects staff. Maintaining an ethical culture benefits employees, investors, clients, and brings valuable achievements. Building and upholding an ethical culture is necessary for sustainability, success, and strengthening organizations, especially in global business where cultures differ.
Corporate social responsibility (CSR) refers to voluntary actions that companies take to operate in an economically, socially, and environmentally sustainable manner. The presentation traces the history of CSR from early companies providing housing for workers to modern CSR addressing stakeholder interests through appropriate responsibilities, voluntary work, environmental stewardship, and compliance with regulations. CSR benefits employees through increased retention, commitment, and satisfaction while benefiting business through competitive advantages, attracting top talent, and higher performance. The presentation concludes that governments should establish laws requiring all businesses to respect worker rights and the environment through their operations.
MODULE 4 CORPORATE SOCIAL RESPONSIBILITY.pptxMariaFeImbong
This document discusses corporate social responsibility for entrepreneurs. It defines CSR as having 5 dimensions: environmental, social, economic, stakeholder, and voluntariness. The environmental dimension refers to sustainability practices. The social dimension considers a business's impact on communities. The economic dimension examines CSR's effect on profitability. The stakeholder dimension involves interacting with and treating all stakeholders fairly. The voluntariness dimension means going beyond legal obligations. The document provides examples of CSR initiatives from companies like Johnson & Johnson, Coca-Cola, Ford, Netflix, Spotify, and Pfizer. It distinguishes between internal CSR, which focuses on employees, and external CSR, which focuses on communities and the environment. Finally, it explains that ethics
This document discusses Starbucks' focus on social responsibility and how it contributes to the company's brand strength. It notes that Starbucks has incorporated social responsibility into its overall corporate strategy from the beginning. This helps protect Starbucks' image and reputation while also providing financial and non-financial rewards. Specifically, Starbucks offers employees highly competitive benefits, such as healthcare, which contributes to low turnover and high productivity. The document argues that Starbucks' commitment to social responsibility and strong employee policies have been key factors in its rapid growth and success.
This document discusses Starbucks' corporate culture across several areas. Starbucks focuses on diversity and customer service. It has a flatter organizational structure and uses social networking to engage customers. Starbucks promotes strong organizational ethics and values each employee. It also emphasizes corporate citizenship through philanthropic initiatives. Overall, Starbucks integrates these cultural aspects to achieve business success.
15Vision and Mission Statements Analysis 4-6In a ser.docxdurantheseldine
1
5
Vision and Mission Statements Analysis 4-6
In a servant leadership organization, the leader focuses on serving the needs of the people they lead. This includes providing support, guidance, and resources to help them achieve goals. The leader takes on tasks usually delegated to others to free up their time to focus on more important matters.
The organization focuses on serving others and makes a positive difference in their lives. This is evident in the vision statement, which defines the organization as a force for good in the world. The mission statement also emphasizes the organization's dedication to helping others and mentions the specific ways the organization does this (Zhou et al., 2022). The organization puts the needs of others first and sacrifices its interests for the sake of those it serves. The organization commits to creating a positive and supportive environment for all. The organization takes risks and innovates to better serve those it exists to help.
For instance, Starbucks is a company known for its servant leadership. Starbucks has a long history of giving back to the community. Its employees are known for their dedication to customer service and a solid commitment to social responsibility. Starbucks is also known for its commitment to developing its employees and providing them opportunities to grow and advance in their careers (City, 2021).
The Microsoft organization's vision and mission statements reflect the values that make up the company's culture. Microsoft's vision statement seeks to "take a leading role in redefining how people work and live through breakthroughs in technology." (Warner, 2019). This mission statement expresses the desire for employees to work in a way that is unique to them (Nachan & Nachan, 2022). They want to pursue their own goals without being held back by others' expectations of how they should behave or what they should be doing. The values expressed in this vision and mission statement can be seen in many areas of Microsoft's business practices. For example, Microsoft's marketing tactics are designed to appeal to people with specific needs or desires; this allows them to make money off those needs or desires while maintaining an ethical relationship with their customers. In addition, Microsoft's treatment of its employees reflects its commitment to working collaboratively toward common goals rather than focusing purely on personal gain.
The Starbucks organization's vision and mission statements express the company's values. The first value, "Starbucks is a company that cares deeply about our community and the people who live in it." (City, 2021). This means that Starbucks cares about its customers, employees, and community. The organization's vision is, "we strive to inspire and nurture the human spirit through coffee together." (City, 2021). This means that Starbucks strives to make a positive impact on the community. Starbucks has been known for its charitable.
The document discusses corporate social responsibility (CSR) objectives, methodologies, concepts, and implementation strategies. The key objectives of CSR discussed are harnessing growth for sustainable development, preserving the environment and community welfare, and creating income growth and jobs. The document outlines CSR concepts like the pyramid of CSR and its four pillars. It provides examples of CSR strategies like ITC's e-Choupal initiative in India which created a virtual marketplace and social benefits for farmers. The summary discusses benefits of CSR like shared value and competitiveness, and challenges like lack of commitment and financial resources.
Starbucks has implemented several new benefits for its employees, called partners, in response to a new tax reform and feedback from partners. The benefits include paid sick leave, parental leave for fathers, access to wage increases, student loan repayment, unlimited vacation, and stock grants totaling $220 million. Starbucks aims to distinguish itself from competitors and improve its brand by offering these expanded benefits. It takes a human resources approach that values partners' input and ideas to increase productivity and satisfaction.
The document compares and contrasts notions of ethical leadership. It discusses Chemer's three-factor model of leadership and ethical leadership in role models. It also examines the three-factor model of trustworthiness and the relationship between leadership, trustworthiness, and ethical stewardship. The document concludes by discussing preparing future ethical leaders and comparing servant leadership to other leadership theories. Case studies on Bendigo Bank and The Body Shop are provided as examples of corporate social responsibility.
Running Header Individual Research Project Part 41Resear.docxagnesdcarey33086
Running Header: Individual Research Project: Part 4 1
Research on Starbucks 8
Individual Research Project: Part 4
Starbucks
College
Author’s Note
This research is being submitted on November 4, 2013 for Principles of Management course at College.
An Introduction and Discussion of Starbucks Coffee Company
Due to the dynamic and competitive nature of today’s business, companies are at times pushed into unethical behavior. However, some companies still manage to carry out their business professionally and above all adhere to ethical behavior (Salemi, 2003). In ethical behavior, businesses desist from cutting illegal deals or breaking the law to make more profits. Companies that observe ethical behavior not only just think about profits but also think about the effects of their actions to other companies, customers and the environment as well. Thesis statement? Comment by Pam H: Please develop a strong thesis statement. What are you going to argue about Starbucks in the context of ethical and socially responsible behaviors? Please see the archived open house session on tools for developing a strong thesis statement.
Overview of company? Comment by Pam H: When was it founded, what do they do, are they local, national or international, how many employees, are they a private or public organization, what are their vision and mission statements? Please make sure all of this information is included in your rough draft and final paper.
Starbucks Coffee Company is one of the world’s leading coffee roasting companies since 1971. The coffee world is very corrupt and full of black market dealings; nevertheless, Starbucks has managed to commit itself to ethically sourcing and roasting the highest level of quality coffee in the world (Adriana 2003). It observes integrity in its coffee dealing --especially during the world coffee auctioning conferences where other companies circumvent the set rules. Starbucks is compliant to the business and ethics standards as this helps it to protect the culture and the reputation of the company. The company treats its employees with dignity and respect as compared to other companies that are profit driven (Harun 2008). The company also does its purchases from suppliers through legal channels. Being ethically compliant has enabled the company to connect emotionally with its customers. Starbucks believes it is important to help care for our planet, and they encourage and work with others to do the same. As a company that relies on an agricultural product with the potential to be impacted by changes in climate, Starbucks is committed to reduce its operating costs and increase shareholder value through energy and water efficiency, and believes they should reflect the values of their customers and their partners, as they believe it simply makes good business sense.
1
*Adapted by the UAGC Writing Center from original paper by Aimee Garten. Used by permission.
What is a Case Study?
A case study analysis requires you to investigate a business problem, examine the alternative
solutions, and propose the most effective solution using supportive evidence.
A case study should include background information on the specific topic, an analysis of the case
under student showing problems or effective strategies, as well as recommendations.
A case study can focus on a business or entire industry, a specific project or program, or a person.
Format your paper according to your assignment instructions.
The following sample includes APA-style citations and references.
http://writingcenter.uagc.edu/writing-case-study-analysis
2
An Analysis of Human Resources Practices at Starbucks Coffee Company
Organizations must perform at reliable and successful levels to stay in business.
One indicator of organizational performance is its human resources outcomes. To be
competitive in a global marketplace, a large multinational organization should manage
human resources as strategically as any other division or department. Starbucks is an
example of strong human resources strategy coupled with logistical planning and effective
management. It serves as a strong example for all large organizations to model human
resources upon.
Overall Human Resources Strategies
Human capital is a large investment for any organization. Management of this
capital is a necessary task to ensure strong return on the investment. Human resource
management requires strong strategy to effectively and efficiently achieve goals,
objectives, and – in turn – better performance. The strategy, management program, and all
other human resource activity are then required to determine relevant dimensions of
performance and the impact on the company’s success (Cania, 2014).
Starbucks, a Seattle-based global coffee company, follows a mission to “inspire and
nurture the human spirit: one person, one cup, and one neighborhood at a time” (Starbucks,
2015, para. 4). The company fulfils this mission through ethical sourcing of product,
environmentally friendly processes and recycling practices, and employee service in the
community. After the era of Great Recession, the company launched a new motto: “Great
Coffee Everywhere” and grew to include international locations and at-home products
(Noe et. al, 2013). This growth also included the acquisition of the La Boulange, Seattle’s
Best Coffee, Tazo, Evolution Fresh, and Teavana brands. With large competitors like
The introduction of your case study should introduce the business, industry,
project, or person that is represented in your study.
The thesis should state the
proposed solution to the
problem you have determined or
state the general assessment of
the case being studied.
Section 1:
The first section of the case stu ...
The document discusses several factors that influence business ethics, including leadership, corporate culture, and the environment. It notes that leaders set the ethical tone for an organization and should prioritize ethical conduct. Corporate culture and external pressures can also impact ethical practices. Sustainability involves balancing economic, social, and environmental perspectives over the long run. Unethical issues may arise from personal gain, competitive pressures, or cultural contradictions.
Corporate Social Responsibility Essay ExampleWrite my essay
If you’re searching for a write my own essay service to do your writing task in the way you want it to be done – we’re here for you! More information on http://www.writemyessay.biz/
M4 CSR - Embracing CSR and Cultural Change Transformation (Short Term Strateg...caniceconsulting
This module discusses CSR cultural change and transformation for SMEs taking a short-term strategic approach. It explains that CSR cultural transformation is a holistic process that changes a company's mindset and way of doing business. The document recommends that SMEs embarking on their CSR journey should start small by engaging in external CSR activities before integrating CSR more deeply. It also emphasizes that CSR and innovation must work together to address social and environmental challenges and meet changing stakeholder needs.
Developing Service Culture For SCA from Organizational DesignSeta Wicaksana
Competitive advantages based on pricing, product, or processes are often short-lived. And let’s face it, it’s no easy task to drive continuous growth and sustain a competitive edge in your industry. Market conditions can be volatile. Competitors are constantly nipping at your heels with shiny new products. Technology is evolving at a breakneck pace. Customers are demanding faster, more responsive, and personalized service. Employee values and expectations are shifting, with Millennials now comprising the largest generational cohort in the workforce.
One competitive advantage you can leverage consistently—a differentiator that can’t be duplicated—is your company culture. Your culture is unique to your organization, helping to shape your company’s brand identity, improve employee retention, and inspire and motivate your people. Companies are awakening to the business value of strong company culture; eighty-two percent of people responding to Deloitte’s 2016 Global Human Capital Trends survey characterized company culture as a potential competitive advantage.
The document provides an outline of a lecture on corporate social responsibility (CSR). It discusses the types and nature of social responsibilities, CSR principles and strategies, models of CSR, best practices, and arguments for and against CSR. It also provides examples of CSR initiatives from companies like IBM UK, Avon, and Tesco's computers for schools program. Issues faced by companies like Coca-Cola and Nike regarding their social and environmental impacts are also summarized.
This document discusses contemporary leadership themes and reflective practice models. It covers Gibbs' reflective cycle, Kolb's experiential learning theory, and Schon's reflective practitioner model. It then analyzes how these models apply to leadership development at McDonald's and strengths/limitations of leaders like Angela Merkel and Jack Ma. Reflective practice helps leaders improve by reflecting on their actions and experiences. While no single model applies to all situations, these frameworks provide insights when used together to develop well-rounded leadership skills through understanding different events and perspectives.
- Tesco is a large UK retailer operating in 14 countries with over 2,291 stores globally, however it has faced challenges with packaging and delivery of perishable goods.
- Issues like short deliveries, incorrect orders, duplicate invoicing have resulted in customer dissatisfaction and loss of goodwill.
- A fishbone analysis identifies problems with people, materials, equipment and processes that have hindered Tesco's supply chain management and led to operational problems.
Medicine provides significant value by:
1) Preventing and treating diseases, reducing disability and death as seen by declines in heart disease, stroke, cancer, and other illnesses due to medications.
2) Saving millions of lives as seen by cures for hepatitis C and reductions in HIV/AIDS deaths in Europe.
3) Generating economic benefits like reducing healthcare costs and providing jobs in the pharmaceutical industry.
Review of police leadership and traininglucascyrus
This document discusses measures to improve police leadership, training, and services in the UK. It outlines proposals such as adopting collective learning frameworks, increasing partnerships with private and academic institutions, and developing national standards. It also notes reforms like restructuring police pay and conditions, establishing the College of Policing and National Crime Agency, and introducing neighborhood policing models. Overall, the document examines various proposals and reforms aimed at modernizing and enhancing police leadership, training, and operations in the UK.
FINDING THE EQUILIBRIUM_ WILD SWIMMING AND REGULATION.pptxlucascyrus
Wild swimming, also known as open water swimming, has grown in popularity in recent years. However, it also carries safety risks as accidents can occur. Regulations have been implemented by organizations like ASA and RoSPA to reduce risks and accidents. However, there is debate around finding the right balance between regulations and allowing the sport to be enjoyed. This case study analyzes statistics on wild swimming accidents and examines current regulations. Through interviews and research, it considers how regulations can ensure safety while not overly limiting the sport. The conclusion recommends the government achieve effective regulation without overstepping individual rights, while prioritizing safety, the value of the sport, and learning from past accidents.
OPERATIONS MANAGEMENT PRACTICE AT DEBENHAMSlucascyrus
Operation management plays important role to conduct the organisational activities and develop proper planning to fulfil the organisational task and achieve future success and in this regard the leader and managers are involved in the process to identify best creative solution for managing the business operations (Adler and Laasch, 2020).
This document provides information about a case study involving a 75-year-old patient named Clare who suffered a traumatic brain injury and now lives alone. She has poor physical and mental health as well as depression, anxiety, and obsessive compulsive disorder. The document outlines her health issues, needs assessment, and proposed interventions including installing non-slip flooring, exposure therapy for OCD, and cognitive behavioral therapy. It discusses skills like communication, teamwork, and information sharing needed by nurses to effectively promote patient health and conduct interventions.
Protein-Enriched Rye Bread for Older Adults.pptxlucascyrus
Protein is essential for the aging population as it helps in maintaining muscle strength and mass: inadequate intake of proteins results in functional problems such as sarcopenia (Cruz-Jentoft et al. 2014).
HEALTH AND EXERCISE PSYCHOLOGY AE2 .pptxlucascyrus
This document describes a theory-based behavior change intervention to help smokers quit and manage peptic ulcers. Smoking increases the risk of peptic ulcers by damaging the gastrointestinal mucosa. The intervention uses the Theory of Planned Behavior to target attitudes, subjective norms, and perceived behavioral control to increase smokers' intention to quit. Behavior change techniques like practice and feedback are applied based on the model's constructs of attitudes, subjective norms, and perceived behavioral control to help smokers develop the intention and confidence to quit smoking and better manage their peptic ulcers. The intervention and behavior change techniques aim to increase self-reflection and self-efficacy to support long-term smoking cessation.
MANAGEMENT ACCOUNTANT_ A CASE STUDY ON WHITES CLEANING.pptxlucascyrus
The study is helpful to explore different management accounting system and reporting practice to identify the organisational issues and allocate the resources for running the organisation efficiently.
Data Leakage prevention (DLP) analysis.pptxlucascyrus
This document discusses a case study on data leakage prevention (DLP) analysis and the development of a new DLP solution. It outlines the background and aims to explore data leakages, examine DLP techniques, and analyze new approaches. The research methodology uses an agile SDLC model and CRISP-DM processes. The developed system can perform both data analysis and leakage prevention through document classification, encryption, and detection of confidential data, though it cannot handle large datasets. The system provides a proof-of-concept for addressing DLP but would need customization for different organizational needs and conditions.
Elvaston Castle in England has faced challenges including poor management, lack of funding for maintenance, and abandonment. Derbyshire County has undertaken rehabilitation efforts including a master plan to develop the park in a sustainable way and generate ongoing funding. A business analysis of Elvaston Castle evaluates the environmental factors, business strategy models, and a PESTEL analysis to understand opportunities and threats facing the business. Porter's five forces model is also applied to assess the attractiveness and competitiveness of Elvaston Castle in the recreation sector. Socio-cultural factors that could impact visitors are also considered.
However, various other claimants alleged that other Italian law such as the Navigation code ought to apply, as the accident happened on a ship that was flying the Italian flag, inside the Italian territorial waters.
ROLE OF MARKETING AND INTERRELATION BETWEEN MARKETING STRATEGY AND THE ORGANI...lucascyrus
The marketing strategic planning is effective for the organisations to develop effective product line and improve service excellence in order to fulfil the demand and preferences of the customers in the market.
In this presentation, an overview regarding the causes, risk factors, complications and symptoms related to cellular as well as physiological changes seen in pneumonia is to be discussed.
Care coordination is an important aspect in care delivery for patients with complex needs. It is also important to address the holistic needs of such patients besides having a good understanding of the same.
This document discusses various pedagogical approaches that can be used to teach geography. It outlines observation, lecture, inductive, excursion, demonstration, project, concentric, and problem-solving methods. For each method, it provides a brief definition and examples of how it can be applied to teaching geography. It emphasizes that using a variety of these interchangeable teaching methods is most effective for providing different learning activities to suit different learners.
National and international perspectives of health.pptxlucascyrus
The HIV epidemic affects the health of individuals as well as the households. With effective awareness campaigns and UNAIDS cautions an equal progress in reduction of HIV infections have been observed.
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
Communicating effectively and consistently with students can help them feel at ease during their learning experience and provide the instructor with a communication trail to track the course's progress. This workshop will take you through constructing an engaging course container to facilitate effective communication.
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
BUSINESS ETHICS
1. BUSINESS ETHICS (Case Study)
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2. BUSINESS ETHICS - ORGB60394
George Scott - S020964J
-
The Senior
Management Team
Starbucks - An ethical company
• Recognised as the world’s Most Ethical Company by the Ethisphere Institute (2017).
• One of the first retailers to offer comprehensive health coverage to part-time employees (and their
families).
• The Starbucks College Achievement Plan provides full tuition reimbursement to eligible employees
who wish to earn a college degree.
• The Starbucks C.A.F.E. practices (Coffee and Farmer Equity) include four key ethical areas:
1. Quality
2. Economic accountability and transparency
3. Social responsibility
4. Environmental leadership
(Boone, Kurtz & Berston, 2019)
(Ethisphere Institute, 2017)
(Starbucks, 2019)
As a global company, Starbucks are
mandated to deliver the ‘highest
standards of ethical conduct and
behaviour’. The Senior Management
Team are directed to maintain these
standards to demonstrate that the
company take their ‘legal and ethical
responsibilities seriously’, (Starbucks,
Standards of Business Conduct, 2017).
(Starbucks, 2017)
‘The Board of Directors of Starbucks Corporation is responsible for overseeing
the exercise of corporate powers and ensuring that the Company’s business
and affairs are managed to meet its stated goals and objectives and that the
long-term interests of the shareholders are served’, (Starbucks Corporate
Governance Principles, 2020).
Elimination of discrimination in leadership is also embraced at the entity.
‘I proactively promote ethical behaviour as a responsible partner’ to ensure that
‘stakeholders’ interests are appropriately balanced, protected and preserved’,
(Code of Ethics for Starbucks CEO, COO, CFO and Financial Leaders, 2017).
Ethics & Compliance
Starbucks holds the belief that carrying out their business in ways that are ethical,
and doing the right thing are vital to their success. They have in place a Business
Ethics and Compliance program that supports and helps with the protection of
their reputation, and culture through the provision of resources that enable
partners make decisions that are ethical at work (Starbucks, 2020). Through this
program, awareness materials are developed, and distributed, and these include,
Standards of Business Conduct; provides partners with additional channels of
voicing their concerns, investigates issues that are sensitive like potential
conflicts of interest; facilitates ethics training and legal compliance.
Within their social responsibility, there are adequate clauses documenting forced
labor, freedom of association, and discrimination.
Starbucks, also, knows too well that
well treated employees, treat customers
well. Starbucks, in an effort to treat their
employees well offers them with
opportunities of receiving various
meaningful benefits including, stock
options, full healthcare benefits, and
discounted tock purchase plans, among
others (ethical consumer, 2021).
3. Ethical Philosophy
The ethical philosophy at Starbucks is modeled on four
guiding principles:
1. Quality
2. Economic accountability
3. Social responsibility
4. Environmental leadership
Role of employees in maintaining business standards at the company
Customer Service
Motivation of employees
Transparency and career growth opportunities
Starbucks ensures that they constantly and closely engage their employees maintaining a close connection necessary in improving the quality of
service to the customers
Employee needs are important to the entity a factor that is seen in the hierarchical structure and management board.
The Starbucks employee Code of Conduct bestows responsibility onto its employees to deliver their ‘critical role in ensuring
that Starbucks is a great work environment’ and in protecting the ‘culture, reputation and brand’, (Starbucks, 2017).
(YCHARTS, 2017)
Starbucks view their employees as ‘partners’. Such partnerships are bound up with ‘corporate governance by linking responsible
practices to business success’. Starbucks’ multiple Cross-Sector Social Partnerships (CSSPs) are ‘implemented in part through
employee involvement’. Employees (Baristas) are ‘strongly encouraged to incorporate and follow Starbucks’ mission statements
by participating in brand-sponsored activities’, (Seitanidi & Crane, 2013).
Ethical theories
Utilitarianism
Deontological theory
Rights
Virtue
Motivational theories
Maslow's motivational theory
Herzberg's motivational theory
McClelland's Needs theory
BUSINESS ETHICS - ORGB60394
4. References
• Boone, L, E., Kurtz, D, L., Berston, S. (2019). Contemporary Business. John Wiley & Sons.
• ethical consumer. (2021). Company Profile: Starbucks Corporation. Retrieved 11 April 2021, from https://www.ethicalconsumer.org/company-profile/starbucks-corporation.
• Fleckenstein, M., Maury, M., Pincus, L., Primeaux, P. (2012). From the Universities to the Marketplace: The Business Ethics Journey: The Second Annual International Vincentian Conference Promoting Business
Ethics. [online] Available at: https://books.google.rw/books?id [Accessed 15 Jan 2021].
• Ganta, V. C. (2014). Motivation in the workplace to improve the employee performance. International Journal of Engineering Technology, Management and Applied Sciences, 2(6), 221-230.
• Gupta, V., Gollakota, K., Srinivasan, R. (2007). Business Policy and Strategic Management: Concepts and Applications. PHI Learning Pvt. Ltd.
• Hurd, A, R., Anderson, D, M. (2010). The Park and Recreation Professional’s Handbook. [online]. Available at: https://books.google.rw/books [Accessed 17 Jan 2021].
• Iyigun., Okyu, N. (2018). Creating Business Value and Competitive Advantage With Social Entrepreneurship. [online] Available at: https://books.google.rw/books?id [Accessed 15 Jan 2021].
• magazine.ethisphere.com. (2017). The World’s Most Ethical Companies. [online]. Available at: https://magazine.ethisphere.com/wp-content/uploads/eth-mag-wme-2017.pdf [Accessed 16 Jan 2021].
• Mika, A. (2012). The Importance of Codes of Ethics: Examination of the Need of Business Ethics and the Efficient Usage of Codes of Ethics for Good Corporate Governance. [online] Available at:
https://books.google.rw/books?id [Accessed 14 Jan 2021].
• Prasad, L. M. (2020). Principles and practice of management. Sultan Chand & Sons.
• Rochman, B. (2017). Sustainability is at the heart of Starbucks coffee sourcing. [online]. Available at: https://stories.starbucks.com/asia/stories/2017/sustainability-is-at-the-heart-of-starbucks-coffee-sourcing/
[Accessed 18 Jan 2021].
• Starbucks. (2020). Ethics & Compliance. Retrieved 11 April 2021, from https://en.starbucks.com.cy/about-us/company-information/business-ethics-and-compliance.
• Seitanidi, M, M., Crane, A. (2013). Social Partnerships and Responsible Business: A Research Handbook. [online]. Available at: https://books.google.rw/books [Accessed 17 Jan 2021].
• Starbucks. (2017). Standards of Business Conduct. [online]. Available at: https://globalassets.starbucks.com/assets/84F7DBEA77914F119230581D3EE50FD7.pdf [Accessed 17 Jan 2021].
• YCHARTS. (2017). Starbucks Revenue per Employee. [online]. Available at: https://camaca.imaspmedia.com/starbucks-corporation-organizational-chart/ [Accessed 17 Jan 2021].
• Robbins, S. P., Coulter, M. K., & DeCenzo, D. A. (2017). Fundamentals of management.
• Ganta, V. C. (2014). Motivation in the workplace to improve the employee performance. International Journal of Engineering Technology, Management and Applied Sciences, 2(6), 221-230.
5. THANK YOU !!
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