The present topic is for the syllabus of BA VI of English Subject of Gondwana University

1. Prof. Sneha Mohurle
Dept. of English
Mahatma Gandhi Arts,Science and Late N.P.Commerce College Armori

2. B.A.Sem VI
Com.English
Business Correspondence
ENQUIRY, ORDER AND C

3. Types of Letters
Formal (official)
Business
Informal (unofficial)

4. Formal
Letter
Enquiry Order Appoinment Interview

5. Enquiry
Initial Enquiry Status Enquiry

6. Enquiry Letters :-
• Should be Organized
• Use simple and Direct language
• Clearly mentioned reason

7. Useful Points :-
• Subject Heading
• First Paragraph
• Second Paragraph
• Final Paragraph

8. • Subject Heading
This should inform whether it is an inquiry or
request
• First Paragraph
This should inform what the writer want

9. • Second Paragraph
It tells reader the further details
• Final Paragraph
It contains a polite expression or an
expression of thanks.

10. LETTERS OF APPOINTMENT
It is written when one is selected by an interview
panel after interview.

11. Appointment Letters :-
Point to Point Remember.
• Avoid Rude and Impolite Language.
• Letter Should be Clear and Detailed.
• Give the reference number .
• Instruct about terms and condition related work.
• Provide Nessecery information.

12. ORDER LETTERS –
Placing orders and responding them
is a very significant business activity. The proper and
effective business letter offers you to increase the
goodwill of the company.

13. Order Letters :-
• Briefly introduce yourself.
• The letter must contain exact reference.
• Mention as many details as possible regarding product.
• Always write an expected date and time of delivery.
• Mention terms and mode of payments.
• Provide complete address of place of delivery.
• State your requirement of clearly.
• Specific instruction regarding packing and marking the goods .
• Mention the preferred mode of transport .

14. Interview Call Letters:-
A letter sent out by a propective employers to
job applicant ,who could be suitable for a
particular position in an organization.

15. Interview Call Letters
• First give the reference of the advertisement
of the vacancy
• Acknowledge receipt of the application
• Give the date, time and venue
• State the rules, terms and condition for the
interview

16. STEPS FOR THE BUSINESS LETTERS
1.Sender’s Name
2.Date
3.Receiver’s Name
4.Subject
5.Salutation
6.Main Body
1.Beginning
2.Middle
3.End
7. Complementary Close
8. Signature of the sender

17. Thank You….