The document discusses the use of business analytics in healthcare. It explains that patient experience is important for the stability of healthcare institutions. To improve patient experience, healthcare organizations implement patient-centric strategies and use business analytics. Business analytics in healthcare involves collecting data from electronic health records, extracting and analyzing the data, and visualizing results in dashboards. This helps address problems and supports decision making in healthcare.

1. ELZA JOHN MATHEW

2. DEFINITION
 MAJOR ATTRIBUTE IS TO FACILITATE MEDICAL SERVICES TO PEOPLE
AND ALSO TO ENGAGE IN THE PRODUCTION OF MEDICAL DRUGS
AND EQUIPMENTS
WHAT IS PATIENT EXPERIENCE MANAGEMENT?
 AIM IS TO PROVIDE BETTER SERVICES TO PATIENT
 CONSIDERS ALL FACTORS LIKE APPOINTMENT FOR CONSULTATION,
FAST COMMUNICATION, QUICK DIAGNOSIS REPORTS

3.  PATIENTS EXPERIENCE MATTERS IN THE STABILITY OF HELATH CARE
INSTITUTION
 DISSATISFACTION OF SERVICES CAN LEAD TO EITHER DISGRACE OR
COLLAPSE OF PARTICULAR MEDICAL INSTITUTION
 AS A RESULT EFFORTS ARE TAKEN FOR THE IMPLEMENTATION OF
PATIENT CENTRIC STRATEGIES AND THE INCORPRATION OF BUSINESS
ANALYTICS TO DEAL WITH THIS MATTER

4.  DATA GENERATION
 DATA EXTRACTION
ANALYSIS
VISUALIZATION AND REPORTING
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SOURCE: APPLICATIONS OF
BUSINESS ANALYTICS IN
HEALTHCARE

5.  ELECTONIC HEALTH RECORDS (EHRs)
 LARGEST SOURCES OF DIGITAL INFORMATION ABOUT HEALTH AND
WELL- BEING OF PATIENTS
 EHRs CAN BE USED TO COLLECT THE MEDICAL HISTORY, RESULTS
OF CLINICAL TEST AND SO ON
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SOURCE: APPLICATIONS OF
BUSINESS ANALYTICS IN
HEALTHCARE

6.  EXISTENCE OF CHALLENGES FOR DATA EXTRACTION IN THE FIELD
OF MEDICAL CARE
 AS A SOLUTION EFFORTS ARE TAKEN FOR SHARING AND
EXCHANGE OF DATA
 STANDARDIZATION OF DATA FORMATS
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SOURCE: APPLICATIONS OF
BUSINESS ANALYTICS IN
HEALTHCARE

7.  TRANSFORMATION OF DATA IN TO USABLE FORM IS ONE OF THE CRITERIA FOR THE
APBPLICATION OF ANALYTICS IN THE OF HEALTHCARE
 ADOPTION OF METHODS LIKE BIOSTATISTICS, EPIDEMIOLOGIC ANALYSIS CAUSAL
MODELING ARE NOW BEING USED IN HEALTHCARE SECTOR
 THESE METHODS INCLUDE DATA MINING, BAESIAN STATISTICS, SOCIAL NETWORK
ANALYSIS
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SOURCE: APPLICATIONS OF
BUSINESS ANALYTICS IN
HEALTHCARE

8.  COMBINING ADVANCED VISUALIZATION TECHNIQUES WITH REAL-
TIME DASHBOARDS
ADVANCED VISUALIZATION TECHNIQUES IS CAPABLE OF
PROVIDING MORE CONSISTENT, CLEAN DATAS WHICH CAN BE USED
TO TAKE DECISIONS REGARDING HEALTH CARE
 THIS HELPS IN UNDERSTANDING AND TO ADDRESSING PROBLEMS
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SOURCE: APPLICATIONS OF
BUSINESS ANALYTICS IN
HEALTHCARE

9. Ward, M. J., Marsolo, K. A., & Froehle, C. M. (2014). Applications of
Business Analytics in Healthcare. Business horizons, 57(5), 571–
582. https://doi.org/10.1016/j.bushor.2014.06.003