McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc.  All rights reserved.
Learning Objectives L01: S imilarities and differences between leading and managing L02: S ources of power in organizations L03:  Personal traits and skills of effective leaders L04:  Distinguish between charismatic and transformational leaders L05: O pportunities to be a leader in an organization L06: H ow to further your own leadership development
Vision – what is it? Mental image of a possible and desirable future state of the organization. Expresses the leader’s ambitions for the organization. Creates high performance aspirations, the nature of corporate or business strategy, or the kind of workplace. Without vision, managers do not develop  into strong leaders
Leading and Managing Leading -setting the  direction - inspiring  people to attain vision -keep people focused on moving organization toward its  ideal future - motivating  people to overcome obstacles Managing -deal with ongoing  day-to-day  complexities -requires planning and budgeting  routines -requires  structuring   organization,  staffing  it with capable people, and  monitoring  activities
Leadership Styles Supervisory Leadership provides guidance, support and corrective feedback for  day-to-day  activities Strategic Leadership gives  purpose and meaning  to organizations by anticipating and  envisioning a viable future works with others to  initiate changes  that create such a future
Sources of Power Legitimate power   right or authority  to tell others what to do Reward power   influences others because of  control over rewards Coercive power   control over punishment Referent power   appealing personal characteristics Expert power   expertise or knowledge  that others can learn from or gain from
Traditional Approaches to Leadership Trait approach   focuses on individual leaders  determines  personal characteristics  that great leaders share Behavioral approach   identifies what good leaders do  what  behaviors  they exhibit Situational approach effective leadership  behavior varies  from situation to situation
Important Traits for Leaders Drive high level of  effort ; high need for achievement,  constant striving  to accomplish Leadership motivation extraverted, high need for  power . Integrity:  Honest, credible,  “walks the walk” Self-confidence overcome obstacles,  decide despite uncertainty Knowledge of the business high level of knowledge  about their industries, companies, and technical matters;  intelligent
Decision Styles Autocratic  - “self” leader makes  decisions  on  his or her own  and then announces those decisions to the group Democratic leadership – “participative” leader  solicits input  from others Laissez-faire – “allow to do” essentially  makes no decisions more negative attitudes and lower performance.
Path-goal Theory How leaders  influence subordinates’ perceptions of their work goals and the paths  they follow toward attainment of those goals. Two key situational factors Personal characteristics of followers Environmental pressures and demand with which followers must cope to attain their work goals
Path-Goal Theory Four Pertinent Leadership Behaviors Directive Leadership form of task performance-oriented behavior Supportive Leadership form of group maintenance-oriented behavior Participative Leadership decision style Achievement-oriented Leadership behaviors geared toward motivating people
Path-Goal Theory Three Key Follower Characteristics Authoritarianism degree to which individuals respect, admire, or defer to authority Locus of control extent to which individuals see  environment as responsive to their own behavior Ability people’s beliefs about their own abilities to do their assigned jobs
Path-Goal Theory Functions of the leader Provide coaching and direction Make path to work goals easier Reduce frustrating barriers to goal attainment Increase opportunities for personal satisfaction Increase payoffs to people for achieving performance goals
Contemporary Perspectives Charismatic leader   dominant, exceptionally self-confident strong conviction of moral righteousness Transformational leader   motivates people to transcend their personal interests for good of group  Transactional leader   manage through transactions, using their legitimate, reward and coercive powers to give commands and exchange rewards for services rendered
Nontraditional Leadership Roles Servant leader serves others’ needs while strengthening  organization Bridge leader bridges conflicting value systems or different cultures Shared leadership rotating leadership people rotate through leadership role based on which person has most relevant skills
Good leaders need courage Seeing things as they are and facing them head-on, making no excuses and harboring no wishful illusions Saying what needs to be said to those who need to hear it Persisting despite resistance, criticism, abuse, and setbacks
For Review Only
Vroom’s Model Emphasizes  participative  dimension of leadership, i.e. how leaders go about making decisions. Factors involved to analyze problems decision significance importance of commitment leader’s expertise likelihood of commitment group support for objectives and group expertise team competence
Vroom’s Five Leader Decision Styles Decide   make decision alone  announce or sell it to group Consult individually present problem to group members individually get suggestions, and then make decision Consult  group  present  problem to group members  get suggestions, and then make decision
Vroom’s Five Leader Decision Styles Facilitate  present problem to group in a meeting  act as facilitator to get ideas Delegate  permit group to make decision within prescribed limits
Ohio State Studies Examined performance and maintenance behaviors of leaders Found that supervisors who scored high on maintenance behaviors had fewer grievances and less turnover in their work units than those who were low on this dimension When a leader rates high on performance-oriented behaviors, he or she should also be maintenance-oriented.
Michigan Studies Examined the impact of leader behaviors on groups’ job performance Most effective managers engaged in  task-oriented behaviors  (planning, scheduling, coordinating, providing resources, and setting performance goals) and  relationship-oriented behaviors  (demonstrating trust and confidence, being friendly and considerate, showing appreciation, keeping people informed)
Fiedler’s Contingency Model Effectiveness depends on two factors personal style of the leader degree to which situation gives leader power, control, and influence over situation
Fiedler’s Contingency Model Questions used to analyze the situation Are leader-member relations good or poor? Is the task structure or unstructured? Is the leader’s position power strong or weak?
Fiedler’s Least Preferred Co-worker (LPC) Task-motivated leadership emphasis on completing task more likely to be exhibited by leaders with low LPC scores Relationship-motivated leadership emphasis on maintaining good interpersonal relationships more likely to be exhibited by high LPC scores
Substitutes for Leadership Workplace factors that can exert same influence on employees as leaders Group maintenance substitutes closely knit groups job is inherently satisfying Task performance substitutes people with experience and ability rigid rules and procedures

BUS137 Chapter 9

  • 1.
    McGraw-Hill/Irwin Copyright ©2009 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 2.
    Learning Objectives L01:S imilarities and differences between leading and managing L02: S ources of power in organizations L03: Personal traits and skills of effective leaders L04: Distinguish between charismatic and transformational leaders L05: O pportunities to be a leader in an organization L06: H ow to further your own leadership development
  • 3.
    Vision – whatis it? Mental image of a possible and desirable future state of the organization. Expresses the leader’s ambitions for the organization. Creates high performance aspirations, the nature of corporate or business strategy, or the kind of workplace. Without vision, managers do not develop into strong leaders
  • 4.
    Leading and ManagingLeading -setting the direction - inspiring people to attain vision -keep people focused on moving organization toward its ideal future - motivating people to overcome obstacles Managing -deal with ongoing day-to-day complexities -requires planning and budgeting routines -requires structuring organization, staffing it with capable people, and monitoring activities
  • 5.
    Leadership Styles SupervisoryLeadership provides guidance, support and corrective feedback for day-to-day activities Strategic Leadership gives purpose and meaning to organizations by anticipating and envisioning a viable future works with others to initiate changes that create such a future
  • 6.
    Sources of PowerLegitimate power right or authority to tell others what to do Reward power influences others because of control over rewards Coercive power control over punishment Referent power appealing personal characteristics Expert power expertise or knowledge that others can learn from or gain from
  • 7.
    Traditional Approaches toLeadership Trait approach focuses on individual leaders determines personal characteristics that great leaders share Behavioral approach identifies what good leaders do what behaviors they exhibit Situational approach effective leadership behavior varies from situation to situation
  • 8.
    Important Traits forLeaders Drive high level of effort ; high need for achievement, constant striving to accomplish Leadership motivation extraverted, high need for power . Integrity: Honest, credible, “walks the walk” Self-confidence overcome obstacles, decide despite uncertainty Knowledge of the business high level of knowledge about their industries, companies, and technical matters; intelligent
  • 9.
    Decision Styles Autocratic - “self” leader makes decisions on his or her own and then announces those decisions to the group Democratic leadership – “participative” leader solicits input from others Laissez-faire – “allow to do” essentially makes no decisions more negative attitudes and lower performance.
  • 10.
    Path-goal Theory Howleaders influence subordinates’ perceptions of their work goals and the paths they follow toward attainment of those goals. Two key situational factors Personal characteristics of followers Environmental pressures and demand with which followers must cope to attain their work goals
  • 11.
    Path-Goal Theory FourPertinent Leadership Behaviors Directive Leadership form of task performance-oriented behavior Supportive Leadership form of group maintenance-oriented behavior Participative Leadership decision style Achievement-oriented Leadership behaviors geared toward motivating people
  • 12.
    Path-Goal Theory ThreeKey Follower Characteristics Authoritarianism degree to which individuals respect, admire, or defer to authority Locus of control extent to which individuals see environment as responsive to their own behavior Ability people’s beliefs about their own abilities to do their assigned jobs
  • 13.
    Path-Goal Theory Functionsof the leader Provide coaching and direction Make path to work goals easier Reduce frustrating barriers to goal attainment Increase opportunities for personal satisfaction Increase payoffs to people for achieving performance goals
  • 14.
    Contemporary Perspectives Charismaticleader dominant, exceptionally self-confident strong conviction of moral righteousness Transformational leader motivates people to transcend their personal interests for good of group Transactional leader manage through transactions, using their legitimate, reward and coercive powers to give commands and exchange rewards for services rendered
  • 15.
    Nontraditional Leadership RolesServant leader serves others’ needs while strengthening organization Bridge leader bridges conflicting value systems or different cultures Shared leadership rotating leadership people rotate through leadership role based on which person has most relevant skills
  • 16.
    Good leaders needcourage Seeing things as they are and facing them head-on, making no excuses and harboring no wishful illusions Saying what needs to be said to those who need to hear it Persisting despite resistance, criticism, abuse, and setbacks
  • 17.
  • 18.
    Vroom’s Model Emphasizes participative dimension of leadership, i.e. how leaders go about making decisions. Factors involved to analyze problems decision significance importance of commitment leader’s expertise likelihood of commitment group support for objectives and group expertise team competence
  • 19.
    Vroom’s Five LeaderDecision Styles Decide make decision alone announce or sell it to group Consult individually present problem to group members individually get suggestions, and then make decision Consult group present problem to group members get suggestions, and then make decision
  • 20.
    Vroom’s Five LeaderDecision Styles Facilitate present problem to group in a meeting act as facilitator to get ideas Delegate permit group to make decision within prescribed limits
  • 21.
    Ohio State StudiesExamined performance and maintenance behaviors of leaders Found that supervisors who scored high on maintenance behaviors had fewer grievances and less turnover in their work units than those who were low on this dimension When a leader rates high on performance-oriented behaviors, he or she should also be maintenance-oriented.
  • 22.
    Michigan Studies Examinedthe impact of leader behaviors on groups’ job performance Most effective managers engaged in task-oriented behaviors (planning, scheduling, coordinating, providing resources, and setting performance goals) and relationship-oriented behaviors (demonstrating trust and confidence, being friendly and considerate, showing appreciation, keeping people informed)
  • 23.
    Fiedler’s Contingency ModelEffectiveness depends on two factors personal style of the leader degree to which situation gives leader power, control, and influence over situation
  • 24.
    Fiedler’s Contingency ModelQuestions used to analyze the situation Are leader-member relations good or poor? Is the task structure or unstructured? Is the leader’s position power strong or weak?
  • 25.
    Fiedler’s Least PreferredCo-worker (LPC) Task-motivated leadership emphasis on completing task more likely to be exhibited by leaders with low LPC scores Relationship-motivated leadership emphasis on maintaining good interpersonal relationships more likely to be exhibited by high LPC scores
  • 26.
    Substitutes for LeadershipWorkplace factors that can exert same influence on employees as leaders Group maintenance substitutes closely knit groups job is inherently satisfying Task performance substitutes people with experience and ability rigid rules and procedures