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Social media has both pros and cons for businesses according to the document. The pros of social media include its efficiency for mass information release, ability to structure articles on topics of choice, and capability to construct global connections and reach customers instantly. However, the cons involve inaccurate and one-sided information sources, potential sensitivity issues from careless employees, and spam from fake accounts posing as the company or its employees. The document examines how social media impacts business decisions and strategies.






