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SOCIAL MEDIA’S
IMPACT ON BUSINESS
Bailey Spearman
What is Social Media?
■ Websites and applications
■ Allow people to share content quickly, efficiently, in real time
■ A tool of communication that began with computers
Social Media and Marketing
■ Facebook,Twitter and Instagram have thousands of sponsored ads
■ Must be active on social media to effectively market your product
■ Provide content relative to the customer
Is Social Media Beneficial for Businesses?
■ Way for businesses to reach wider audience
– Reach many prospects and customer
■ Create and share content on social media networks
– Achieve marketing and branding goals
■ Can increase brand awareness, build conversations, increase website traffic
How Social Media Provides Benefits
■ Maintain consistent brand image
– Allows your business to project brand image across multiple platforms
■ Content Promotion
– Share ideas and products on blogs
– Build a large following to promote your product/content
■ Track competitors
– Consider using social media techniques that are successful for your competitors
– Monitor how they market their product
Choosing the Best Social Media Platform
■ Facebook for Social Media Marketing
– Casual, friendly environment
– Requires an active social media marketing strategy
■ Google+
– Allows you to group followers into smaller groups
– Share information with some followers, barring others
■ Twitter
– Broadcast updates across the web
– Revolves around dialogue and communication – interaction important!
■ LinkedIn
– Professional social media marketing site
– Professional dialogue with people of similar industries
– Share content with like minded individuals
Social Media’s Effects on Sales
■ 17% of the world’s population makes online purchases
– Or pays their bills online
■ Strong economies have the highest e-commerce presence
■ People of ages 18-34 are most likely to make a purchase with social
media influence
– This age group is the highest percentage of users
Social Media’s Recent Growth
■ Number of social-media using adults gone from 7% in 2005 – 69% in 2015
■ Social media use on mobile devices sees 30% growth every year
■ 2 million business use Facebook advertising for promotion of product and services
Digital Advertising Advantages
■ Lower ad costs
– Cheaper to advertise than traditionally withTV, print media, radio
– Allowed to engage on various social media channels for free
– Free to grow on your own, at your own pace
■ Reach your target audience
– Social media ads allow you to reach out to targeted prospects
■ Real-time performance analysis
– Social media ads allow you to keep track of how well ads perform
– Able to edit your ad to improve results
Social Media’s Expected Changes
■ Drastic increase in video content
– Implementing new functions for video creators
– Facilitate exposure and discovery of brands
■ Retargeting
– Brands need to create more effective strategies in social networks
– Necessary to achieve better results in the client’s “journey”
– Allow companies to display their messages at the right time & in correct order
■ More authenticity?
– Strengths of brands will lie in abilities to create real communities & genuine trust
– Material must reach the heart of the public
– Successful social channels must put focus on content that users see rather than ads
The Future of Social Media’s Impact on
Business
■ Increase in online engagements
– Changes to social media encourages meaningful interactions
– Content with genuine conversations more favored
– Content must be high engaged
■ Groups on the Rise
– Live videos, story updates, participation as a business page
– Groups the favored means to connect with audience
■ More transparency
– Brands must become more transparent on social media
– Admit mistakes, give honest responses, gain the consumer’s trust
– Share changes made to product, give behind the scene look of your company

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Social Media's Impact on Business

  • 1. SOCIAL MEDIA’S IMPACT ON BUSINESS Bailey Spearman
  • 2. What is Social Media? ■ Websites and applications ■ Allow people to share content quickly, efficiently, in real time ■ A tool of communication that began with computers
  • 3. Social Media and Marketing ■ Facebook,Twitter and Instagram have thousands of sponsored ads ■ Must be active on social media to effectively market your product ■ Provide content relative to the customer
  • 4. Is Social Media Beneficial for Businesses? ■ Way for businesses to reach wider audience – Reach many prospects and customer ■ Create and share content on social media networks – Achieve marketing and branding goals ■ Can increase brand awareness, build conversations, increase website traffic
  • 5. How Social Media Provides Benefits ■ Maintain consistent brand image – Allows your business to project brand image across multiple platforms ■ Content Promotion – Share ideas and products on blogs – Build a large following to promote your product/content ■ Track competitors – Consider using social media techniques that are successful for your competitors – Monitor how they market their product
  • 6. Choosing the Best Social Media Platform ■ Facebook for Social Media Marketing – Casual, friendly environment – Requires an active social media marketing strategy ■ Google+ – Allows you to group followers into smaller groups – Share information with some followers, barring others ■ Twitter – Broadcast updates across the web – Revolves around dialogue and communication – interaction important! ■ LinkedIn – Professional social media marketing site – Professional dialogue with people of similar industries – Share content with like minded individuals
  • 7. Social Media’s Effects on Sales ■ 17% of the world’s population makes online purchases – Or pays their bills online ■ Strong economies have the highest e-commerce presence ■ People of ages 18-34 are most likely to make a purchase with social media influence – This age group is the highest percentage of users
  • 8. Social Media’s Recent Growth ■ Number of social-media using adults gone from 7% in 2005 – 69% in 2015 ■ Social media use on mobile devices sees 30% growth every year ■ 2 million business use Facebook advertising for promotion of product and services
  • 9. Digital Advertising Advantages ■ Lower ad costs – Cheaper to advertise than traditionally withTV, print media, radio – Allowed to engage on various social media channels for free – Free to grow on your own, at your own pace ■ Reach your target audience – Social media ads allow you to reach out to targeted prospects ■ Real-time performance analysis – Social media ads allow you to keep track of how well ads perform – Able to edit your ad to improve results
  • 10. Social Media’s Expected Changes ■ Drastic increase in video content – Implementing new functions for video creators – Facilitate exposure and discovery of brands ■ Retargeting – Brands need to create more effective strategies in social networks – Necessary to achieve better results in the client’s “journey” – Allow companies to display their messages at the right time & in correct order ■ More authenticity? – Strengths of brands will lie in abilities to create real communities & genuine trust – Material must reach the heart of the public – Successful social channels must put focus on content that users see rather than ads
  • 11. The Future of Social Media’s Impact on Business ■ Increase in online engagements – Changes to social media encourages meaningful interactions – Content with genuine conversations more favored – Content must be high engaged ■ Groups on the Rise – Live videos, story updates, participation as a business page – Groups the favored means to connect with audience ■ More transparency – Brands must become more transparent on social media – Admit mistakes, give honest responses, gain the consumer’s trust – Share changes made to product, give behind the scene look of your company