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Bulletproof SharePoint Governance (#SP24 Session)

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Nick Inglis
Nick Inglis

What steps should be taken to develop a SharePoint Governance plan and what should the plan cover? Nick Inglis walks you through

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Bulletproof SharePoint Governance Nick Inglis United States, Providence, RI April 16th /17th, 2014
• Founding Partner, Optismo • Co-Founder, The Information Governance Conference • Author, The AIIM SharePoint Governance Toolkit • Dad, Conor Atom Inglis Founding Partner Optismo Providence, RI United States Contact @nickinglis nick.inglis@optismo.com www.nickinglis.com
The Optismo Model of SharePoint Governance
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning Content Design & Structure Development People/Roles Security Classification
Content Design & Structure Development People/Roles Security Classification
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
GatherData& IdentifyTrends Develop representative user profiles Align questions to gap analysis mapping Gather 1 on 1 interviewing Surveys Workshops Information Gathering
Information Gathering Foundational Information Guide Strategy Implementation Planning
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Foundational Information Establish The Role of SharePoint SharePoint as: Development Platform Content Management Social Platform Etc. Establish Role of Cooperating Systems What Connects? Data Connections UI Connections Process Connections Assess Maturity Establish maturity assessment for: Systems/Technology Culture Compliance Etc. Identify External Factors Budget Policy M&A Activity Systems Replacements Etc.
Information Gathering Foundational Information Guide Strategy Implementation Planning
Guide Strategy
Guide Strategy
Guide Strategy
Guide Strategy
Guide Strategy
Information Gathering Foundational Information Guide Strategy Implementation Planning
Implementation Planning Document Requirements Develop A Business Case & Gain Approval
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Document Requirements
Implementation Planning Develop A Business Case & Gain Approval
Implementation Planning Develop A Business Case & Gain Approval Rationale Productivity Knowledge Management Compliance Risk Management Legal / Regulatory Reducing eDiscovery Costs Improving Findability Etc. Purpose Justification of action Evaluation of options Costs / Benefit analysis Outline of commitments Obtaining executive commitment Obtaining executive approval Outline Cost Areas Hardware Software Program Execution Training Operations Ongoing Maintenance Outline Benefits Dollars saved Time saved Cost avoidance Etc.
Implementation Planning Develop A Business Case & Gain Approval Rationale Productivity Knowledge Management Compliance Risk Management Legal / Regulatory Reducing eDiscovery Costs Improving Findability Etc. Purpose Justification of action Evaluation of options Costs / Benefit analysis Outline of commitments Obtaining executive commitment Obtaining executive approval Outline Cost Areas Hardware Software Program Execution Training Operations Ongoing Maintenance Outline Benefits Dollars saved Time saved Cost avoidance Etc.
Implementation Planning Develop A Business Case & Gain Approval Rationale Productivity Knowledge Management Compliance Risk Management Legal / Regulatory Reducing eDiscovery Costs Improving Findability Etc. Purpose Justification of action Evaluation of options Costs / Benefit analysis Outline of commitments Obtaining executive commitment Obtaining executive approval Outline Cost Areas Hardware Software Program Execution Training Operations Ongoing Maintenance Outline Benefits Dollars saved Time saved Cost avoidance Etc.
Implementation Planning Develop A Business Case & Gain Approval Rationale Productivity Knowledge Management Compliance Risk Management Legal / Regulatory Reducing eDiscovery Costs Improving Findability Etc. Purpose Justification of action Evaluation of options Costs / Benefit analysis Outline of commitments Obtaining executive commitment Obtaining executive approval Outline Cost Areas Hardware Software Program Execution Training Operations Ongoing Maintenance Outline Benefits Dollars saved Time saved Cost avoidance Etc.
Content Design & User Experience Development People/Roles Security Classification
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning Content Develop & Implement Retention Policies Across All Information Establish Content Type Structure & Rules Standardize Metadata (Columns) Library & List Standards Site Provisioning
Content Develop & Implement Retention Policies Across All Information
Content Develop & Implement Retention Policies Across All Information
Content Develop & Implement Retention Policies Across All Information
Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Location • Site Collection • Site • Library Content Types Columns / Metadata Fields Content Develop & Implement Retention Policies Across All Information
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Establish Content Type Structure & Rules Content Type Hub Content Type A Child Content Type A Sub Child Content Type A1 EXTENDABLE Sub Child Content Type A2 EXTENDABLE Sub Child Content Type A3 EXTENDABLE Sub Child Content Type A4 EXTENDABLE Content Type B Child Content Type B Content Type C Content Type D Content Cannot Be Added Metadata Can Be Added Content Can Be Added Metadata Can Be Added Site Administrators Can Extend This Content Type Existing Metadata Only
Content Types Scope Enterprise Site Collection Site Columns Term Sets Global Local Workflow OOB Custom Forms & Document Templates Information Management Policies Auditing Retention Labeling Print Restrictions Content Establish Content Type Structure & Rules
Content Standardize Metadata (Columns)
Content Standardize Metadata (Columns)
Content Standardize Metadata (Columns)
Content Standardize Metadata (Columns)
Content Establish Site Provisioning Authorized User Requests New Site Form Filled Out Providing Details of Use Request Evaluated By Fulfillment Site Created Based On Site Template (or Denied) Message Sent To Requestor
Content Design & User Experience Development People/Roles Security Classification
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules Design & User Experience Establish Site Organization Establish Branding Establish Site Templates To Carry Common Permissions & Functionality Establish Navigation Rules Establish Search Configuration Rules
Design & User Experience Establish Site Organization Primary Intranet Site Collection Division A R&D Project Sites Marketing Project Sites Division B Sales Sales Initiative Sites Product Management Additional Sites HR Site Collection Executive Site Collection
Design & User Experience Establish Branding
Design & User Experience Establish Site Templates To Carry Common Permissions & Functionality
Design & User Experience Establish Navigation Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Design & User Experience Establish Search Configuration Rules
Content Design & User Experience Development People/Roles Security Classification
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan Development Establish Your SharePoint Environment Rules Establish Your Code Deployment Process Establish Your Ongoing Server Management Plan
Development Establish Your SharePoint Environment Rules
Development Establish Your Code Deployment Process
Development Establish Your Code Deployment Process
Development Establish Your Ongoing Server Management Plan
Development Establish Your Ongoing Server Management Plan
Development Establish Your Ongoing Server Management Plan
Development Establish Your Ongoing Server Management Plan
Content Design & User Experience Development People/Roles Security Classification
Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance People / Roles Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance
Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance People / Roles Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance
Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance People / Roles Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance
Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance People / Roles Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance
Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance People / Roles Establish permissions groups Establish support channels and roles Establish group-based training requirements Establish roles in SharePoint maintenance
People / Roles Establish Permissions Groups
People / Roles Establish Support Channels & Roles
People / Roles Establish Support Channels & Roles
People / Roles Establish Support Channels & Roles
People / Roles Establish Support Channels & Roles
People / Roles Establish Support Channels & Roles Tier 3: Email Tier 2: Chat Tier 1: Phone • Available for Site Templates A, B, C • Available for Site Templates A & B • Available by Support Tech invitation only
People / Roles Establish Group Based Training Requirements
People / Roles Establish Roles In SharePoint Maintenance
Content Design & User Experience Development People/Roles Security Classification
Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation Rules Security Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation
Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation Rules Security Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation
Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation Rules Security Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation
Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation Rules Security Permissions Inheritance & Divergence Roles For Administration Hierarchy Permissions Group Creation
Security Permissions Inheritance & Divergence
Security Permissions Inheritance & Divergence
Security Permissions Inheritance & Divergence
Security Roles for Administration Hierarchy
Security Roles for Administration Hierarchy
Security Roles for Administration Hierarchy
Security Permission Group Creation Rules
Content Design & User Experience Development People/Roles Security Classification
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer Classification Establish Consistent Classification Establish Content Type Groups Managed Metadata Service Rules & Use Content Type Hub Rules & Use Leveraging The Content Organizer
Classification Establish Consistent Classification
Classification Establish Consistent Classification
Classification Establish Consistent Classification
Classification Establish Content Type Grouping
Classification Managed Metadata Service Rules & Use
Classification Content Type Hub Rules & Use
Classification Content Type Hub Rules & Use
Classification Content Type Hub Rules & Use
Classification Content Type Hub Rules & Use
Classification Leveraging The Content Organizer
Classification Leveraging The Content Organizer
Classification Leveraging The Content Organizer
Information Gathering Foundational Information Guide Strategy Implementation Planning
Information Gathering Foundational Information Guide Strategy Implementation Planning Content Design & Structure Development People/Roles Security Classification
BulletproofSharePoint Governance The Optismo Model of SharePoint Governance Nick Inglis, Founding Partner, Optismo
Bulletproof SharePoint Governance (#SP24 Session)
Bulletproof SharePoint Governance (#SP24 Session)

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