This document provides information about an upcoming webinar on enterprise search technologies from Microsoft and Smartlogic. It includes details on the webinar schedule, speakers, and topics to be covered. The webinar will discuss changing definitions of search, the importance of metadata and taxonomy for search, and how to build powerful search applications.
An Overview of Dow Jones' Use of Semantic TechnologiesChristine Connors
Slides from a brief talk given at the semweb meetup in Cambridge, MA on October 14, 2008. An overview of how semantic technologies/solutions are used at Dow Jones.
“We told everyone in advance that the new phone
book was going to be a killer intranet application,
so it was important for us to nail that one.
Working with PLA, we did.”
Harness Collective Knowledge with #ProjectCortex #msignitethetourKanwal Khipple
Join us to learn about the most significant innovations ever unveiled for knowledge management and intelligent content services in Microsoft 365. Get the latest updates on Microsoft Search and other experiences that connect you with knowledge, insights, expertise, answers and actions, within your everyday experiences across Microsoft 365
How to achieve high search satisfaction from intranet focus ltd ssifocus
Presentation to an intranet conference in Sweden in Dec. 2012 on why good enterprise search is so important. Includes some survey data and 12 success factors based on my book 'Enterprise Search' published by O'Reilly Media
An Overview of Dow Jones' Use of Semantic TechnologiesChristine Connors
Slides from a brief talk given at the semweb meetup in Cambridge, MA on October 14, 2008. An overview of how semantic technologies/solutions are used at Dow Jones.
“We told everyone in advance that the new phone
book was going to be a killer intranet application,
so it was important for us to nail that one.
Working with PLA, we did.”
Harness Collective Knowledge with #ProjectCortex #msignitethetourKanwal Khipple
Join us to learn about the most significant innovations ever unveiled for knowledge management and intelligent content services in Microsoft 365. Get the latest updates on Microsoft Search and other experiences that connect you with knowledge, insights, expertise, answers and actions, within your everyday experiences across Microsoft 365
How to achieve high search satisfaction from intranet focus ltd ssifocus
Presentation to an intranet conference in Sweden in Dec. 2012 on why good enterprise search is so important. Includes some survey data and 12 success factors based on my book 'Enterprise Search' published by O'Reilly Media
This session will cover issues in implementing an effective search experience and the range of available add-ons and compatible tools for extending search functionality.
As the volume of information creeps steadily up in your SharePoint portal, so does the importance of sound navigation and metadata that can be leveraged for search. There are challenges around implementing hierarchical metadata and faceted search in SharePoint.
Lars Fastrup will discuss various options for creating an effective navigation and faceted search experience in Sharepoint. Paul Wlodarczyk will cover the range of available SharePoint add-ons and compatible tools to help you manage metadata, taxonomies and provide more robust search and tagging.
Topics include:
• Navigation pain points in SharePoint search
• Using faceted search for better navigation
• Build vs. buy scenarios for custom taxonomy & faceted search
• Taxonomy/Metadata/Search vendor landscape overview
• Specific tool features and limitations
70% of all security breaches are due to an organization’s own staff. Register for this webinar and find out how not to become a statistic. Security is increasingly becoming a significant challenge, regarding how ensuring unstructured and semi-structured content is protected, and also the security rights of the individuals within the organization that need to be given or denied rights to organizational assets.
This Concept Searching webinar will focus on all aspects of security in a SharePoint environment, using native SharePoint tools, conceptClassifier for SharePoint, or integrated with your security application. conceptClassifier for SharePoint and conceptClassifier for Office 365 deliver semantic metadata generation, auto-classification, and taxonomy tools integrated natively with the SharePoint Term Store.
How does it work with privacy and confidential content? The products identify unknown security or confidential exposures in real-time from diverse repositories. Identification of not only standard descriptors but also organizationally defined vocabulary can also be identified. Once identified they are routed to a repository and removed from unauthorized access and portability.
Enterprise Search White Paper: Increase Your Competitiveness - Make a Knowled...Findwise
With data volumes growing by 200 percent a year, knowledge workers are spending around 30 percent of their time trying to extract useful information. Furthermore a recent U.S. study asserted that knowledge workers spend more than twice as much time re-creating already created content as they spend creating new content. In addition to this time spent on maintaining structures for storing incoming unstructured information (e.g. mail, documents etc) is increasing rapidly.
Enabling search solutions makes information easy to find, however the key is to transform this information into knowledge. This is normally not done by simple intranet search functionality, however the intranet portal can act as a portal to a knowledge management system based on advanced search functionality withadded collaborative functions. This transforms your organization into a “knowledge finding organization”, creating an even more competitive organization.
Knowledge Management systems based on an Enterprise Search Platform (ESP) can, if implemented properly, significantly improve the efficiency of an organization. IDC Research suggests in their latest report (April 2006) “Hidden cost of information Work” that the cost for wasted time on the part of professional searching, but not finding relevant information, amounts to $5.3 million annually for an enterprise with 1000 knowledge workers.
Age of Exploration: How to Achieve Enterprise-Wide DiscoveryInside Analysis
The Briefing Room with Dr. Robin Bloor and IBM Information Management
Live Webcast Nov. 19, 2013
Watch the archive: https://bloorgroup.webex.com/bloorgroup/lsr.php?AT=pb&SP=EC&rID=7808847&rKey=73cc8052da2d9962
The bigger data volumes get, the wider the range of sources available, the more companies need to secure a strategic view of their information assets. This is no small challenge for all kinds of reasons, not the least of which is access to the growing array of valuable data sets available. Today's most innovative companies are using creative solutions to ride the information wave.
Register for this episode of The Briefing Room to hear veteran Analyst Dr. Robin Bloor, as he explains how the unbridled growth of data and information systems requires a holistic approach to information access. He will be briefed by Mark Myers and Scott Parker of IBM, who will showcase the company’s InfoSphere Data Explorer product, a solution aimed squarely at the need to gain a cohesive view of enterprise data, wherever it may be. Myers and Parker will discuss how Data Explorer can help organizations to get more from their SharePoint investments, enabling them to deliver information to front-line employees regardless of where it is managed.
Visit InsideAnalysis.com for more information
Real World Tips & Tricks For Enterprise Social CollaborationRichard Harbridge
While many organizations understand the benefits that enterprise social technology can provide, often not as clear how or why some organizations are more successful than others. Join Richard Harbridge in this fast-paced session as he shares some of the best real world stories, tips, and tricks that you can use to improve adoption, engagement, realize and maximize the value of your social collaboration and networking platforms and solutions.
iStart - Sharepoint: Getting to the pointHayden McCall
Information overload. It defines the age we live in. Distraction,
clutter, and search angst are daily productivity killers causing
headaches and wasting hours.
Believe the disciples, and Microsoft’s SharePoint is on the
cusp of greatness, bringing order to clutter, collaboration to
fragmentation and timeliness to information and decision
making. But listen to the unconverted and it’s badly designed,
slow and another marketing snow job holding together the
Microsoft stack.
Your IT department probably already has the product, so iStart
canvassed a couple of experts on implementing SharePoint to
help you decide if it is a fit for wider use within your business…
This session will cover issues in implementing an effective search experience and the range of available add-ons and compatible tools for extending search functionality.
As the volume of information creeps steadily up in your SharePoint portal, so does the importance of sound navigation and metadata that can be leveraged for search. There are challenges around implementing hierarchical metadata and faceted search in SharePoint.
Lars Fastrup will discuss various options for creating an effective navigation and faceted search experience in Sharepoint. Paul Wlodarczyk will cover the range of available SharePoint add-ons and compatible tools to help you manage metadata, taxonomies and provide more robust search and tagging.
Topics include:
• Navigation pain points in SharePoint search
• Using faceted search for better navigation
• Build vs. buy scenarios for custom taxonomy & faceted search
• Taxonomy/Metadata/Search vendor landscape overview
• Specific tool features and limitations
70% of all security breaches are due to an organization’s own staff. Register for this webinar and find out how not to become a statistic. Security is increasingly becoming a significant challenge, regarding how ensuring unstructured and semi-structured content is protected, and also the security rights of the individuals within the organization that need to be given or denied rights to organizational assets.
This Concept Searching webinar will focus on all aspects of security in a SharePoint environment, using native SharePoint tools, conceptClassifier for SharePoint, or integrated with your security application. conceptClassifier for SharePoint and conceptClassifier for Office 365 deliver semantic metadata generation, auto-classification, and taxonomy tools integrated natively with the SharePoint Term Store.
How does it work with privacy and confidential content? The products identify unknown security or confidential exposures in real-time from diverse repositories. Identification of not only standard descriptors but also organizationally defined vocabulary can also be identified. Once identified they are routed to a repository and removed from unauthorized access and portability.
Enterprise Search White Paper: Increase Your Competitiveness - Make a Knowled...Findwise
With data volumes growing by 200 percent a year, knowledge workers are spending around 30 percent of their time trying to extract useful information. Furthermore a recent U.S. study asserted that knowledge workers spend more than twice as much time re-creating already created content as they spend creating new content. In addition to this time spent on maintaining structures for storing incoming unstructured information (e.g. mail, documents etc) is increasing rapidly.
Enabling search solutions makes information easy to find, however the key is to transform this information into knowledge. This is normally not done by simple intranet search functionality, however the intranet portal can act as a portal to a knowledge management system based on advanced search functionality withadded collaborative functions. This transforms your organization into a “knowledge finding organization”, creating an even more competitive organization.
Knowledge Management systems based on an Enterprise Search Platform (ESP) can, if implemented properly, significantly improve the efficiency of an organization. IDC Research suggests in their latest report (April 2006) “Hidden cost of information Work” that the cost for wasted time on the part of professional searching, but not finding relevant information, amounts to $5.3 million annually for an enterprise with 1000 knowledge workers.
Age of Exploration: How to Achieve Enterprise-Wide DiscoveryInside Analysis
The Briefing Room with Dr. Robin Bloor and IBM Information Management
Live Webcast Nov. 19, 2013
Watch the archive: https://bloorgroup.webex.com/bloorgroup/lsr.php?AT=pb&SP=EC&rID=7808847&rKey=73cc8052da2d9962
The bigger data volumes get, the wider the range of sources available, the more companies need to secure a strategic view of their information assets. This is no small challenge for all kinds of reasons, not the least of which is access to the growing array of valuable data sets available. Today's most innovative companies are using creative solutions to ride the information wave.
Register for this episode of The Briefing Room to hear veteran Analyst Dr. Robin Bloor, as he explains how the unbridled growth of data and information systems requires a holistic approach to information access. He will be briefed by Mark Myers and Scott Parker of IBM, who will showcase the company’s InfoSphere Data Explorer product, a solution aimed squarely at the need to gain a cohesive view of enterprise data, wherever it may be. Myers and Parker will discuss how Data Explorer can help organizations to get more from their SharePoint investments, enabling them to deliver information to front-line employees regardless of where it is managed.
Visit InsideAnalysis.com for more information
Real World Tips & Tricks For Enterprise Social CollaborationRichard Harbridge
While many organizations understand the benefits that enterprise social technology can provide, often not as clear how or why some organizations are more successful than others. Join Richard Harbridge in this fast-paced session as he shares some of the best real world stories, tips, and tricks that you can use to improve adoption, engagement, realize and maximize the value of your social collaboration and networking platforms and solutions.
iStart - Sharepoint: Getting to the pointHayden McCall
Information overload. It defines the age we live in. Distraction,
clutter, and search angst are daily productivity killers causing
headaches and wasting hours.
Believe the disciples, and Microsoft’s SharePoint is on the
cusp of greatness, bringing order to clutter, collaboration to
fragmentation and timeliness to information and decision
making. But listen to the unconverted and it’s badly designed,
slow and another marketing snow job holding together the
Microsoft stack.
Your IT department probably already has the product, so iStart
canvassed a couple of experts on implementing SharePoint to
help you decide if it is a fit for wider use within your business…
This session will discuss building an effective search and information architecture strategy for SharePoint.
One of the reasons many SharePoint implementations fail to meet user expectations is the lack of investment in its underlying information architecture. Some organizations see SharePoint as an out-of-the-box solution that they can simply plug in and throw content into, but it requires as much thought and effort around data structure, organizational principles, and search configuration as any portal or intranet.
This call will discuss building an effective search and information architecture strategy for SharePoint, including such topics as:
• Building a search & IA vision
• Requirements gathering & use cases
• Implementation strategy & approaches
• The future of SharePoint search
Anyone can tag a document, but that is the problem. People will tag with varying degrees of accuracy, or worse still, with no accuracy. If documents are tagged accurately, then controlling and managing unstructured documents correctly is made possible. This session will review the pitfalls of manual tagging, and demonstrate the current capabilities of automatic document classification. It will also explore how intelligent metadata solutions benefit business operations, by improving migration, records management, deduplication and search.
Presented by Mikael Wendelius (Findwise) & Jeff Fried (BA Insight) at Intranätverk 2016: Stockholm, 20 October.
Intranets and hybrid search – use search to bridge the “great divide” so your users find what they are looking for!
Jeff Fried and Mikael Wendelius show how hybrid search can drive a great intranet experience. They demonstrate this using SharePoint and Office 365, and illustrate the benefits and pitfalls with case studies.
KMWorld, Enterprise Search and Discovery 2019
Congratulations! You’ve just been given the responsibility for search at your organization! Perhaps there is a new initiative to improve search, or perhaps the previous search manager mysteriously disappeared. In any case, you’ve discovered that search is a deceptively tricky domain, and that the expectations of many of your stakeholders are difficult to meet or even to define. This workshop provides an orientation and exposure to the key issues, effective processes, and technology—independent of what brand of search engine you use. It provides lay-of-the-land information and approaches to get you off to a good start. Topics include getting started and where to find practical guidance in search management; kinds of tasks and roles involved in managing search; building a cross-functional team; assessing the current state of search; establishing a vision and creating a findability strategy; getting stakeholders together and constructively involved; discovering and managing expectations; top misconceptions about search and how to educate your organization; top five and next five tools and techniques for improving search; updates and improvements; and measuring search: KPIs, tools, and techniques for internal search engine optimization. If you have been in the search manager’s role for a while but feel like you are missing a grounding in successful practices and management techniques, this workshop is still useful.
Intranets With Office 365: What You Need To Know #spsdenver #spscolo #spsdenKanwal Khipple
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365. What's more organizations are challenging the Intranet to be more of an interactive and engaging digital hub for their digital workplace than just a communication centric portal.
The top two questions for many companies is “should our intranet be built with Office 365?” and "how should we best leverage it with Office 365?"
In this session lets explore:
- The benefits Office 365 brings to an intranet...
- Where the issues and challenges will lie...
- When and how you may integrate Office 365 with your existing intranet and digital workplace today..
This session will cover ithe nuts & bolts of how to develop and tune built-in search capabilities, making SharePoint search work for you.
Making SharePoint Search work comes down to some very practical steps you can take to improve the search experience for your end users. Many organizations fail to take advantage of the controls built into SharePoint. Further, they ignore objective ways to measure success. In this call, we will discuss the following topics:
• The impact of site structure on relevancy
• Using metadata to improve findability
• Leveraging SharePoint Best Bets
• Authoritative pages for prescribed keywords
• Utilizing pre-constructed search queries
• Measuring results and making adjustments
The Searchmaster's Toolbox - David Hawking, Funnelback SearchSquiz
David Hawking, pre-eminent information retrieval researcher and Funnelback's Chief Scientist, gave this talk on the need for a Search Master within all but the smallest organisations at a Funnelback Seminar in London on March 31st, 2010. Even if there isn't an individual with that specific job title, the responsibility for maintaining, improving and monitoring search needs to be prioritised and clearly assigned. David's presentation covers the reasons why search is so vitally important and the tools which can improve search results.
Organizations are beginning to recognize that search is not a stand-alone technology or application, but must be integrated with business processes and corporate objectives as a key infrastructure component.
Why? Providing enriched metadata to the search engine index significantly improves search applications, eDiscovery, FOIA requests, and collaboration.
In this webinar COMPU-DATA International and Concept Searching will demonstrate their combined offering that uses unique, language independent technology and integrated enterprise metadata repository management, to deliver intelligent metadata enabled search.
What you will learn about during this session:
• How our innovative technology delivers both high precision and high recall, using industry unique compound term processing
• How to accomplish federated search as content is created or ingested
• How to enable true concept based searching
• How to eliminate end user tagging
• How to integrate the combined solution with any search engine including SharePoint, the former FAST products, Google Search Appliance, IBM Vivisimo, and Solr
• How the combined solution can be extended to address records identification, protection of privacy information, migration, and text analytics with the same technology
• Benefit from industry-specific use cases:
• Developing a powerful search solution for the US Army, creating easy access to millions of records, with an integrated solution to consolidate many data sources, accessing high volumes of data
• Solving search, migration, records management, and data privacy challenges to manage the intranet for a global company which designs, manufactures, and distributes appliances to more than 70 countries
Successful artificial intelligence enables organizations to capture the thought process of top performers and deploy it as a virtual coach. Combining artificial intelligence with expert knowledge, metadata generation, auto-classification, and taxonomy management delivers great knowledge transfer.
In this webinar Discovery Machine and Concept Searching will demonstrate how their combined offering enables enterprises to establish an effective information framework by enhancing access to corporate knowledge sources with artificial intelligence.
Join us to find out more about how the solution can save your organization both time and money, while increasing accuracy and consistency of corporate knowledge access.
What you will learn about during this session:
• Capturing enterprise knowledge and deploying subject matter expertise as a virtual coach
• Effective content identification and classification, regardless of content location in the enterprise
• Eliminating the error and cost burdens of identification and management of records
• Documenting knowledge in the context of business process to create tangible knowledge assets
• Increasing the quality of information for decision making
• Automatic migration of content driven by classification of metadata
Speakers:
Todd Griffith, CTO and Co-Founder at Discovery Machine
Ken Lemons, Vice President Federal Programs at Concept Searching
John Challis, Founder and Chief Executive Officer at Concept Searching
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...Concept Searching, Inc
We explored how SharePoint can be enhanced to establish an ECM framework that ensures the availability, usability, integrity, and security of an enterprise’s information, and enables information consumers to:
• Find trusted and relevant information regarding health and safety, asset maintenance, and compliance guidelines such as OSHA, for key information for decision making
• Ensure accurate records management, regulatory compliance, and improve eDiscovery, and litigation support processes
• Identify and secure potential confidential or sensitive information exposures
• Rapidly address unexpected failures in processes, such as pipeline leaks or natural disasters
• Enable multinational content asset protection and authorization to assets
• Automate application and enforcement of policies
• Quickly react to deploy project-based hybrid cloud and on-premise collaborative solutions
Search Strategy for Enterprise SharePoint 2013 - Vancouver SharePoint SummitJoel Oleson
The Four Pillars of Search really help you focus your search planning. In this session we dig into the context, content, metadata and UX or user experience that really matter. We also dig into a variety of publicly accessible SharePoint 2013 real world search pages to demonstrate the value.
84% of Migration Projects Fail – Getting it Right in SharePoint WebinarConcept Searching, Inc
Migration of unstructured content can be a laborious and time consuming project. Many documents can exist in multiple places at the same time, different revisions of the same document can exist, some documents should be deleted and others should be archived. Documents can reside on file shares, older versions of SharePoint, or other legacy content management systems.
There may be records that were never declared, as well as confidential or private information that will not be identified when migrated. The ability to mass move content is relatively straight forward. However, simply mass moving content will result in the same problem of mismanaged and unorganized content.
Learn how to avoid the typical pitfalls and get it right the first time.
In this webinar Portal Solutions and Concept Searching will address SharePoint migration issues, information architecture and best practices to ensure your migration doesn’t result in the typical project over-runs, post-upgrade production issues and unanticipated down time.
We will explore the strategies to design a taxonomy and metadata schema that will be the basis for information architecture in SharePoint, while understanding the functional planning of how users will interact with the various information elements within the SharePoint environment.
What you will learn about during this session:
• Best practices in defining a SharePoint information architecture
• Aligning the architecture with the business goals
• What is a metadata schema and why it's so important
• How to design a schema aligned to the business and its processes
• How conceptual metadata generation builds a consistent end user experience and decreases migration effort
• Differences between a proprietary taxonomy solution and a fully integrated SharePoint term store solution
• How to plan, architect and test your migration in an iterative fashion
• Maximize the return on investment from your migration budget
• Automatic migration of content driven by classification of metadata
In an era where artificial intelligence (AI) stands at the forefront of business innovation, Information Architecture (IA) is at the core of functionality. See “There’s No AI Without IA” – (from 2016 but even more relevant today)
Understanding and leveraging how Information Architecture (IA) supports AI synergies between knowledge engineering and prompt engineering is critical for senior leaders looking to successfully deploy AI for internal and externally facing knowledge processes. This webinar be a high-level overview of the methodologies that can elevate AI-driven knowledge processes supporting both employees and customers.
Core Insights Include:
Strategic Knowledge Engineering: Delve into how structuring AI's knowledge base is required to prevent hallucinations, enable contextual retrieval of accurate information. This will include discussion of gold standard libraries of use cases support testing various LLMs and structures and configurations of knowledge base.
Precision in Prompt Engineering: Learn the art of crafting prompts that direct AI to deliver targeted, relevant responses, thereby optimizing customer experiences and business outcomes.
Unified Approach for Enhanced AI Performance: Explore the intersection of knowledge and prompt engineering to develop AI systems that are not only more responsive but also aligned with overarching business strategies.
Guiding Principles for Implementation: Equip yourself with best practices, ethical guidelines, and strategic considerations for embedding these technologies into your business ecosystem effectively.
This webinar is designed to empower business and technology leaders with the knowledge to harness the full potential of AI, ensuring their organizations not only keep pace with digital transformation but lead the charge. Join us to map a roadmap to fully leverage Information Architecture (IA) and AI chart a course towards a future where AI is a key pillar of strategic innovation and business success.
Many Organizations are struggling with the best way to govern and manage the use of Generative AI in the enterprise. There are many dimensions to this challenge ranging from ethical issues, data architecture and quality, legal and copywrite, operational and more.
This is why a governance framework needs to be carefully designed and put into place so the business can make the most use of this truly revolutionary technology, reduce and mitigate risks, control costs, maintain a positive employee and customer experience and most importantly, find competitive advantage in the marketplace.
Improving product data quality will inevitably increase your sales. However, there are other benefits (beyond improved revenue) from investing in product data to sustain your margins while lowering costs.
One poorly understood benefit of having complete, accurate, consistent product data is the reduction in costs of product returns. Managing logistics and resources needed to process returns, as well as the reduction in margins based on the costs of re-packaging or disposing of returned products, are getting more attention and analysis than in previous years.
This is a B2C and a B2B issue, and keeping more of your already-sold product in your customer’s hands will lower costs and increase margins at a fraction of the cost of building new market share.
This webinar will discuss how EIS can assist in all aspects of product data including increasing revenue and reducing the costs of returns. We will discuss how to frame the data problems and solutions tied to product returns, and ways to implement scalable and durable changes to improve margins and increase revenue.
In the rapidly evolving world of ChatGPT and Large Language Models (LLMs), businesses are understandably apprehensive. Numerous potential hazards and hurdles exist such as:
Unrealistic expectations of LLMs as a magic solution to managing corporate content without requisite human involvement
Difficulty distinguishing between creative outputs and fabricated responses (hallucinations)
Decisions around training models: balancing usefulness with the threat of exposing trade secrets or other proprietary knowledge
Absence of clear audit trails and citation sources
The risk of generating responses misaligned with company policies or brand image
Potential financial burden of proprietary LLMs and related enterprise software platforms
In this webinar, we will examine a structured approach to harvest, utilize, and protect corporate knowledge resources. We will explore how both commercial and open-source large language models can be leveraged to deliver precise conversational responses without jeopardizing intellectual property.
Learn how your organization can effectively use LLM based applications for competitive advantage. Using a general LLM will provide efficiency, but through standardization. Differentiation using your corporate terminology and knowledge will allow for competitive advantage. You don’t have to deploy ChatGPT to benefit from these approaches. They will improve the information metabolism of the enterprise and pave the way for advanced AI applications.
In this session we will be discussing the challenges the organization faced in content usability, traceability, and findability, hindering their internal training workflows and access to critical knowledge assets.
We will also discuss what’s next on the content and information horizon, including the role of machine learning and why these approaches are needed for AI-Powered applications, including LLMs and ChatGPT types of information access.
Generative AI is getting all the attention, headlines, and industry hype. Organizations are looking at how it can be used to create better employee and customer experiences by unlocking the potential stored in the vast troves of unstructured data that house knowledge assets.
We will begin by providing an overview of the fundamental concepts and advances in generative AI, followed by an in-depth examination of the importance of knowledge management in developing, implementing, and improving these systems.
We’ll discuss knowledge management approaches for the organization and retrieval of information, how retrieval fits in with content generation, and the challenges and opportunities it presents for the enterprise.
The Increasing Criticality of MDM for Personalization for Customers and Employees
Master data management seems to be one of those perennial, evergreen programs that organizations continue to struggle with.
Every couple of years people say, “we're going to get a handle on our master data” and then spend hundreds of thousands to millions and tens of millions of dollars working toward a solution.
The challenge is that many of these solutions are not really getting to the root cause of the problem. They start with technology and begin by looking at specific data elements rather than looking at the business concepts that are important to the organization.
MDM programs are also difficult to anchor on a specific business value proposition such as improving the top line. Many initiatives are so deep in the weeds and so far upstream that executives lose interest and they lose faith in the business value that the project promises. Meanwhile frustrated data analysts, data architects and technology organizations feel cut off at the knees because they can't get the funding, support and attention that they need to be successful.
We've seen this time after time and until senior executives recognize the value and envision where the organization can go with control over its data across domains, this will continue to happen over and over again. Executives all nod their heads and say “Yes! Data is important, really important!” But when they see the price tag they say, “Whoa hold on there, it's not that important”.
Well, actually, it is that important.
We can't forget that under all of the systems, processes and shiny new technologies such as artificial intelligence and machine learning lies data. And that data is more important than the algorithm. If you have bad data your AI is not going to be able to fix it. Yes there are data remediation applications and there are mechanisms to harmonize or normalize certain data elements. But looking at this holistically requires human judgment: understanding business processes, understanding data flows, understanding dependencies and understanding of the entire customer experience ecosystem and the role of upstream tools, technologies and processes that enable that customer experience.
Until we take that holistic approach and connect it to business value these things are not going to get the time, attention and resources that they need.
Seth Earley, Founder & CEO, Earley Information Science
Dan O'Connor, Senior Product Manager at inriver
A knowledge graph is a type of data representation that utilizes a network of interconnected nodes to represent real-world entities and the relationships between them. This makes it an ideal tool for data discovery, compliance, and governance tasks, as it allows users to easily navigate and understand complex data sets.
In this webinar, we will demystify knowledge graphs and explore their various applications in data discovery, compliance, and governance. We will begin by discussing the basics of knowledge graphs and how they differ from other data representation methods. Next, we will delve into specific use cases for knowledge graphs in data discovery, such as for exploring and understanding large and complex datasets or for identifying hidden patterns and relationships in data.
We will also discuss how knowledge graphs can be used in compliance and governance tasks, such as for tracking changes to data over time or for auditing data to ensure compliance with regulations. Throughout the webinar, we will provide practical examples and case studies to illustrate the benefits of using knowledge graphs in these contexts.
Finally, we will cover best practices for implementing and maintaining a knowledge graph, including tips for choosing the right technology and data sources, and strategies for ensuring the accuracy and reliability of the data within the graph.
Overall, this webinar will provide an executive level overview of knowledge graphs and their applications in data discovery, compliance, and governance, and will equip attendees with the tools and knowledge they need to successfully implement and utilize knowledge graphs in their own organizations.
*Thanks to ChatGPT for help writing this abstract.
Some product information management (PIM) tools make it difficult to change core data models once they have been set up in the system. To avoid costly rework, you can utilize a “pre-PIM” design tool as a PIM accelerator. This class of software allows you to:
**Iterate on designs before committing to a PIM architecture
Improve data quality
**Collaborate on decision-making and audit trails
**Set up metrics around product data and attribute structure
**Correlate performance measures with metrics – product data and hierarchy improvements are correlated with user behaviors and outcomes
**Integrate governance content prior to PIM load
**Decrease reliance on spreadsheets
While some PIM tools include a subset of these functions, they are often lacking in flexibility, functionality, and integration capabilities, especially around product data model and hierarchy design changes.
In this webinar our PIM experts introduce a pre-PIM software solution that enables fluid design changes while ensuring data integrity, reducing risk, increasing stakeholder engagement, and showing clear ROI on investments in product data.
If you want to deliver a truly personalized product experience and strengthen customer loyalty, a Product Information Management System (PIM) is a must. PIM systems ensure clean, complete, and consistent data to enhance both the customer and employee experience. With intuitive management of complex product information, PIM unites internal teams with better visibility and reporting.
In this session our experts in enterprise information architecture and PIM technology explain ways you can:
--Streamline the complexity of supply chain information
--Publish consistent product information across all channels
--Adapt quickly to market changes and bring products to market faster
--Increase the total performance and profitability your Ecommerce business
Speakers:
Chantal Schweizer, Director of Solution Delivery at Earley Information Science
Jon C. Marsella, Founder, Chairman, and CEO at Jasper Commerce Inc.
How Large Enterprises are Saving Millions in Operational Costs and Improving the Employee Experience.
In this session, Earley Information Science, with partner PeopleReign, will show how these programs can rapidly produce measurable results in weeks rather than months and years. While large-scale knowledge problems cannot be solved overnight, by focusing on narrow AI with clearly defined processes and curated knowledge, organizations can see ROI in as little as 30 days.
In today's world everyone, including your B2B customers, expect personalized buying experiences. Unless you have the right information architecture in place to power your digital experience tools you will not be able to scale and retain trust with your customers.
In this webinar, B2B ecommerce experts Allison Brown with Earley Information Science and Jason Hein with Bloomreach walk through the reasons why you must invest in information architecture foundations in order to compete.
Understand the key steps to set up your next data discovery initiative for success using the latest methodology and technologies with Earley Information Science. In this webinar we partner with Expert.AI, a recognized leader in document-oriented text analytics platforms to explain the technical and methodological advances that enable better data discovery.
Seth Earley, CEO & Founder of Earley Information Science and Peter Crocker, CEO & Co-founder of Oxford Semantic Technologies discuss powering personalized search with knowledge graphs to transform legacy faceted search into personalized product discovery.
In this webinar Seth Earley establishes the formula for AI success, demystifies the topic for executives and provides actionable advice for data strategists.
Key Takeaways:
**AI-Powered solutions begin with a focus on business goals
**Successful AI requires a semantic data layer built on a solid enterprise information architecture.
**Instrumenting measuring ROI should be part of every AI program
Enterprises are increasingly recognizing the critical need for knowledge management (KM) to power cognitive AI. In fact, KM and AI are two sides of the same coin. Training a chatbot requires the same organized information that we use to train a human. When you engineer knowledge correctly, you serve the needs of people today and prepare for greater automation in the future. In fact, the long term success of the organization will depend on doing just that – especially when the competition builds high functionality bots that will produce lower costs and better customer service. Those without the capability will not be competitive.
In this panel discussion, our experts discuss examples and approaches that show how KM supports AI and how to ensure the success of your KM initiative.
Knowledge management and AI
People and cultural considerations
Business justification for long term investment
In this session Seth Earley, author of the AI Powered Enterprise, discusses how to harness the power of artificial intelligence to drive extraordinary competitive advantage.
Seth Earley, Founder & CEO of Earley Information Science and author of the award winning book, "The AI Powered Enterprise" explains how advanced concepts in information architecture, such as ontologies and knowledge engineering, are the basis for streamlined content workflows.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
FAST Search-webinar-06-29-2010
1. Technology Showcase – FAST Search June 29, 2010 Creating Innovative Enterprise Search Applications to enable Business Productivity
2. Technology Showcase FAST Search Webinar Schedule This Webinar will be presented two times to maximize coverage over time zones worldwide Session 1: June 29, 2010 6:00am Pacific Daylight Time9:00am Eastern Daylight Time2:00pm British Summer Time3:00pm Central European Time Session 2: June 29, 2010 11:00am Pacific Daylight Time1:00pm Eastern Daylight Time6:00pm British Summer Time7:00pm Central European Time
3. Communities of Practice SharePoint IA Group: http://tech.groups.yahoo.com/group/SharePointIACoP/ Taxonomy Group: http://finance.groups.yahoo.com/group/TaxoCoP Search Group: http://tech.groups.yahoo.com/group/SearchCoP Upcoming Taxonomy Community of Practice Webinars July 7, 2010 Rights Management Taxonomy – A Key to Digital Content Value August 4, 2010 Getting Greater Business Value from Taxonomy Projects
4. AIIM Information Organization and Access (IOA) Certificate Program by Earley & Associates July 26 - July 29 Chicago, IL Aug 9 - Aug 12 Toronto, Canada Sep 13 - Sep 16 Washington, DC Sep 20 - Sep 23 San Francisco, CA Oct 4 - Oct 7 Philadelphia, Oct 18 - Oct 21 Houston, TX Course details at www.earley.com/training/aiim-courses
5. Housekeeping Calls last approximately 60 minutes Questions will be taken at the end of the sessionemail your questions to sachie@earley.com During the session send chats with questions to Earley & Associates If you have problems with your audio please contact Adam at 1-719-785-5674
6. Speakers & Sponsors Nate Treloar Principal Search Evangelist, Microsoft Toby Conrad Senior Consultant, Smartlogic Seth Earley President/CEO, Earley & Associates, Inc.
7. Earley & Associates Highlights Founded 1994 Focus Areas Holistic approach to specific business contexts and goals for: • Retail • Manufacturing • Public Sector • Pharmaceuticals & Life Sciences • Media & Entertainment Personnel Core team of 25 consultants Locations Concord, MA headquarters, consultants in US, UK & Canada, global projects Services • Taxonomy & Information Architecture • Search Strategy for Enterprise & Web • ECM, DAM & Information Lifecycle • Program Management & Governance
8. About the Series Earley & Associates has been sponsoring call series for the past 5 years on topics around content management, search, taxonomy, information architecture The Technology Showcase Series arose from requests by customers to explore tools and technologies that help bridge the gap between strategy and tactics Today’s call is sponsored by: Smartlogic, our partner in taxonomy management and integration technologies Microsoft FAST, provider of search application infrastructure
9. Session Themes We need to redefine our understanding and approach to search Search is an application and needs to be integrated into the user experience, not just bolted on or considered an afterthought Search can be made much more effective by leveraging metadata and taxonomies
11. Search as Utility “search as a utility has become deeply ingrained into people's everyday lives.“ – Study by Nielsen/Net Ratings “search software, hardware, and support bundle or search appliance has become very popular since being introduced in early 2002" – Goebel Group These are misleading concepts. Search is used as a utility, but contexts vary so widely that “plugging search in” does not always produce satisfactory results.
12. Search is Heterogeneous Data Sources Business Intelligence Document repositories Intranets/web pages Customer Relationship Mgt Custom databases and applications Search/Classification/Taxonomy Integration Framework Auto categorization/ Clustering Entity Extraction Faceted Search Semantic Search Appliances Federated Search Search Mechanisms
13. Truth #1: We have to change our definition of search. Search is no longer just a white box. Search is an experience. Search is about information access & capabilities.
14. Truth #2: Search algorithms are getting better, but they cannot infer human context and intent. A search engine doesn’t know if I’m an engineer, an attorney, or a high school student. Perspective has an impact on whether a set of search results are useful and appropriate.
15. Truth #3: Taxonomy, metadata and information architecture are key aspects of search. Search is fundamentally about metadata Some content is structured, some isn’t and needs help Advanced search functionalities require taxonomy
16. Truth #4: Search is increasingly looking like navigation. What happens when you click on a link? Guided navigation and faceted search are really the same thing.
17. Truth #5: Search is messy. Knowledge is messy, information is messy. People find answers through haphazard and chaotic processes.
18. “…search terms are short, ambiguous and an approximation of the searcher’s real information need…” Source: http://research.microsoft.com/~ryenw/papers/WhiteCONTEXT2002.pdf Ryen W. White, Joemon M. Jose and Ian Ruthven
20. Enterprise Search Matters Create experiences that combine the magic of software with the power of Internet services across a world of devices Search is the key to engaginginformation experiences DESKTOP ENTERPRISE ONLINE DEVICES
21. Enterprise Search is Transforming Business Connecting people to information, driving better outcomes Search helps your customers get what they want Search helps your employees get their jobs done increasing revenue cutting costs
22. …and a common platform Solutions for Business Productivity Solutions for Internet Sites
23. SharePoint 2010Next Generation Platform Sites Connect and empower people Communities Composites Cut costs with a common infrastructure Content Insights Rapidly respond to business needs Search
24. Today’s Choices Force Compromise Out-of-the-Box Products High-end Products OR easy to manage highly capable but but limited in capability hard to manage, expensive
25. Enterprise Search from Microsoft Best of SharePoint Best of High-end Best of Microsoft Our Vision: A New Choice in Search
26. FAST Search for SharePoint User Interface Out-of-the-box features and controls Deep Refinement People Search Thumbnails Sorting Similar Results Federation Previews
27. FAST Content Enrichment “Pipeline" Sequential stages perform specific tasks while ingesting content Breaks down content to the smallest addressable chunks to build meaning Understands file encoding, data formats, and written languages Supports 400+ file formats, 80+ languages Process your content to make it searchable Normalizes content so that a consistent relevancy model can be applied Identifies structured and unstructured metadata in your content Maps document metadata to SharePoint Crawled Properties A systematic approach to interpreting your content
37. Introduction Is it useful to know what content you have? Will it help me improve search? Will it deliver powerful search applications? Examples Conclusion
40. How do you catalogue your content? Subject Creation Date Modified Date Location Author Project Function (IT,HR,Finance) Format (PDF,DOC,XLS) Site Expert Retention Expiry Protective Marker Publisher
41. How do I structure it? Information Subject Creation Date Modified Date Location Author Project Function (IT,HR,Finance) Format (PDF,DOC,XLS) Site Expert Retention Expiry Protective Marker Publisher Structural Process
42. Information Seeking Behaviour Subject Creation Date Modified Date Location Author Project Function (IT,HR,Finance) Format (PDF,DOC,XLS) Expert Protective Marker Retention/ Expiry Publisher Department
54. Doing it with Fast Ontology Lifecycle Management Search and Navigation Enhancement Classification and Text Mining User Requests Corpus Portal FAST ESP Server Search Application Framework Sample Interface Code Indexing Pipeline Document Processor Query Pipeline Index
55. Doing it with SharePoint Ontology Lifecycle Management Search and Navigation Enhancement Classification and Text Mining Microsoft Office SharePoint Server Crawler MOSS Search Web Application Mapped Property Search Web Part Semaphore Solution (WSP) User Requests Document Library Publishing Site
56. ...and as part of the SharePoint load Migration Engine Open Semantic Platform
57. In summary Classifying your content tells you exactly what you have, where to locate it and what to use it for It is valuable in managing, re-purposing and finding content – and most of all in supporting key processes With text mining, content classification, off-the-shelf integration and UI frameworks it is now easy enough to be main stream
58. Seth Earley, Earley & AssociatesMobilizing a Semantic Classification Project
59. Mobilizing for Semantic Classification Define the information management problem you are attempting to solve Not enough to say “make the information easier to use” Focus on a specific process, user type, audience, context, information source For example – Proposal development process for sales organization in North America Enroll the appropriate business stakeholders, executive sponsor, content or repository owners Quantify business impact of the problem plan
60. Mobilizing for Semantic Classification Ask where and how taxonomy and information architecture can improve the user experience Consider overall site organizing principles as well as search functionality Develop both active and passive personalization to surface content to users in the context of their task plan
61. Leveraging Taxonomy to Improve Findability Faceted Search Navigational Search via Topic Taxonomy Scoped Search
63. Audience Analysis & IM Lifecycle Automation User Roles & Groups Personalization Design User Scenarios Workflow Design
64. Possible Approaches Option 1 - Small scale technology proof of concept Option 2 – More detailed current state assessment of content, processes and organizing principles Option 3 – Full information strategy and architecture development Determine the correct overall approach through a Semaphore Planning Engagement
65. Semaphore Planning Engagement Review your findability objectives and the overall context in which Semaphore will be deployed (technology, organization, processes, and representative assets) Plan and configure a proof of concept that helps you assess the potential of Semaphore Demonstrating how it will improve findability Evaluating the potential of automated taxonomy creation and tagging given a selection of representative documents or other digital assets Document results and identify opportunities and challenges to succeeding with a Semaphore deployment in your organization Collaborate to develop a roadmap for meeting your findability objectives Planning out technology integration, taxonomy development, knowledge transfer, sustainable governance and other aspects of a successful initiative
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68. In Summary - Creating Innovative Enterprise Search Applications Design the user experience of information access, not simply ‘white box’ search Think of search throughout the design of your application, not as an afterthought Allow the user to make choices that will “disambiguate” their searches – help them think more precisely Carefully evaluate your environment – people, process, content, tools – in order to improve the search experience
70. Please fill out the survey that should be in your inbox. Let us know what topics you are interested in and how we can improve the series. Seth Earley seth@earley.com www.earley.com 781-820-8080
Editor's Notes
Time: 1 minuteNotes:You may know by now that we segment the search market into two class of applications: those that are focused on the customer (or the citizen in the case of Gov’t applications) and customer service or revenue generation, and those that are focused on the employee and business productivity. Poll: How many in the audience are planning to deploy, are in the process of deploying, or have already deployed a customer-facing “Internet Business” search application?How many for “inside the firewall” business productivity applications?How many have both??
The way we think about search is we wanted to strongly move the needle for all three roles that interact with search, the end user, IT Pro, and Developer. And we have…For the End User…we’ve gone beyond the search box. From static 10 blue links experience to one where users can find, explore and connect with the information and people in the organization