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What is an Information Professional?

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A session probing what exactly an information professional actually is. Presented at ARMA Denver.

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What is an Information Professional?

  1. 1. What Is An Information Professional?
  2. 2. Nick Inglis Nick Inglis is President of the Information Coalition and Co-Founder of The Information Governance Conference. Inglis is the author of the AIIM SharePoint Governance Toolkit and creator of the Information Governance Model. Inglis is a contributor to U.S. News & World Report, Yahoo! Finance, and others. Previously, Mr. Inglis served as the Director of Professional Development at AIIM and was one of the youngest Assistant Vice Presidents in Bank of America's history. Inglis is the Co-Creator of the ARMA Information Governance Professional (IGP) educational course. When not adding to his collection of certificates and certifications (CIP, IGP, ERMm, SharePointm, BPMm, E2.0m, ECMm, IMCP), he is likely spending time with his son, Conor Atom. Email: nick@nickinglis.com Twitter: @nickinglis
  3. 3. What Is An Information Professional?
  4. 4. What Is Information?
  5. 5. What Is Information? What Is Content? What Is Data? What Are Documents? What Is Knowledge? What Are Records?
  6. 6. What Is Information? What Is Content? What Is Data? What Are Documents? What Is Knowledge? What Are Records? Are we really doing this? Yes. Yes, we are.
  7. 7. Structured Unstructured
  8. 8. Information Structured Unstructured
  9. 9. Data Information Structured Unstructured
  10. 10. Data Information Documents Structured Unstructured
  11. 11. Data Information Content Documents Structured Unstructured
  12. 12. Data Information Content Documents Knowledge Structured Unstructured
  13. 13. Data Information Content Documents Knowledge Records Structured Unstructured
  14. 14. Risk and Value
  15. 15. Managing Risk & Understanding Risk
  16. 16. Risks of Risk Risk Mitigation Zone Miscalculation Misunderstanding Understand the risk exists, misunderstand the importance of the risk Misunderstand the risk - may not even be a risk at all
  17. 17. A Misunderstanding of Risk: Gil Eannes - Passing The Point of No Return
  18. 18. Gil Eannes • Born: 1395, Lagos, Portugal. • Joined Prince Henry’s Expedition 1433 • 1434: Passed the “Point of No Return” Picture: By Glen Bowman from Newcastle, England - Portugal 29-08-2007 18-11-26, CC BY 2.0, https:// commons.wikimedia.org/w/index.php?curid=2847820
  19. 19. Cape Bojador and the Point of No Return
  20. 20. Beliefs In Eammes’ Day: • Cape Bojeador / Bojador was the “Point of No Return” • Beyond Cape Bojador, the sun was so hot that ships would be incinerated • Monsters of all sorts lived beyond Cape Bojador
  21. 21. Cape Bojador: A Misunderstanding of Risk
  22. 22. A Miscalculation of Risk: America’s First Subway
  23. 23. What You’ve Been Taught: The Tremont Street Subway in Boston's MBTA Subway system is the oldest subway tunnel in North America opening on September 1, 1897.
  24. 24. But, that’s not quite true...
  25. 25. The First Subway in America Was Actually In NYC - It Didn’t Last Long The Beach Pneumatic Transit
  26. 26. Alfred Ely Beach •Managed the NY Sun Newspaper •Bought Scientific American Magazine •A young man with ideas to solve New York’s transit issues
  27. 27. William “Boss” Tweed •New York Senator •Ran “Tammany Hall” •Corrupt as could be •Arrested •Jailed •Escaped •Jailed again
  28. 28. Beach v. Tweed & Construction • Beach wanted to build a Subway • Tweed wanted to control NYC and it posed a threat to his power • Beach applied for a permit to build a mail tube system • Beach, instead, built a subway system running on vacuum pressure • Beach kept the project a secret so that Tweed wouldn’t ask for bribes for a transit project • The project cost $350,000
  29. 29. Beach v. Tweed & Destruction • Once it opened it sold over 11,000 tickets and was viewed as an attraction • Tweed was furious and was able to shut it down within a year • Beach wanted to continue construction • Tweed and company blocked continued construction • Tweed was eventually jailed • Stock market collapse ruined Beach’s finances • It was never restarted • The Beach subway tube is now a part of the BMT line on the modern NYC subway
  30. 30. America’s First Subway: A Miscalculation of Risk
  31. 31. Risks of Risk Risk Mitigation Zone Miscalculation Misunderstanding Understand the risk exists, misunderstand the importance of the risk Misunderstand the risk - may not even be a risk at all
  32. 32. Value & The Mysterious “Maybe”
  33. 33. The Problem With Determining Value Things That Have Value To Me Things That Have Value To Others & I Know Things That I Don’t Know Will Have Value To Me Things That Have Value To Others & I Don’t Know Things That Will Have Value To Others No Knowledge Full Knowledge
  34. 34. The Dead Sea Scrolls: Simultaneously Worthless, Valued Under $50, & An Invaluable Treasure
  35. 35. Dead Sea Scrolls • Papyrus, Parchment, and Bronze cast writings • Est. 408 BCE to 318 CE • The texts are of great historical, religious, and linguistic significance because they include the second-oldest known surviving manuscripts of works later included in the Hebrew Bible canon, along with deuterocanonical and extra- biblical manuscripts which preserve evidence of the diversity of religious thought in late Second Temple Judaism.
  36. 36. First Discovery • 3 Shepherds including Muhammed edh-Dhib, discovered seven scrolls in a cave in 1946 • They tried to sell them to an antiquities dealer who thought they were stolen from a temple, making them worthless • They ended up selling the original 7 scrolls for less than $50 equivalent • In 1947, the scrolls found their way to Dr. John C. Trever, of the American Schools of Oriental Research (ASOR) who recognized their importance.
  37. 37. Simultaneously Worthless, Valued Under $50, & An Invaluable Treasure: The Dead Sea Scrolls
  38. 38. How Do We Determine Value?
  39. 39. How To Determine Value? Non-Financial Financial Intrinsic Value Cost Value Business Value Economic Value Performance Value Market Value Concept credit: Doug Laney, http://searchcio.techtarget.com/ feature/Six-ways-to-measure-the-value-of-your-information-assets
  40. 40. Risk & Value Practices & Technologies
  41. 41. What Is An Information Professional?
  42. 42. Data Information Content Documents Knowledge Records Structured Unstructured
  43. 43. Knowledge Worker Information Professional Information Strategist
  44. 44. Knowledge Worker Information Professional Information Strategist
  45. 45. Knowledge Worker: A term first used by Peter Drucker in his 1959 book, Landmarks of Tomorrow, the knowledge worker includes those in the information technology fields, such as programmers, systems analysts, technical writers, academic professionals, researchers, and so forth. Definition credit: http://searchcrm.techtarget.com/definition/knowledge-worker
  46. 46. Knowledge Worker Information Professional Information Strategist
  47. 47. Data Information Content Documents Knowledge Records Structured Unstructured
  48. 48. Information Worker Information Professional Information Strategist
  49. 49. Information Worker Information Professional Information Strategist Ambiguous Terminology: 2 Potentials Information Professional Information Worker Information Strategist CIO (or similar role) CIO (or similar role) 1. 2.
  50. 50. What Is An Information Professional? CIOs (or similar roles) Information Strategists Information Workers
  51. 51. Data Information Content Documents Knowledge Records Structured Unstructured
  52. 52. The Information Profession Mapped
  53. 53. What Is An Information Professional?
  54. 54. What Is An Information Professional? CIOs (or similar roles) Information Strategists Information Workers
  55. 55. The Information Profession Mapped
  56. 56. What Is An Information Professional?

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