This curriculum vitae summarizes Bukky Junaid's education and qualifications, training, and employment history working in health and social care roles. It shows over 15 years of experience in management positions with the NHS, local authorities, and nonprofit organizations, overseeing services for adults with learning disabilities, mental health needs, and physical disabilities. Recent roles include Service Manager for Integrated Services at a London Borough and Safeguarding Adults Lead at a hospital NHS Trust.

1. Curriculum Vitae
Bukky Junaid
12 Peacock Rise, Walderslade, Kent ME5 8RN
bukkyjunaid@hotmail.co.uk
07462715502
Education
2005 Postgraduate Course in Managing Health and
Social Care. Westminster University
2003 First Line Management. Institute of Leadership and
Management
2000-2003 DipSW/Dip HE Applied sciences, Brunel University
1999 Counselling Skills. Greenwich College
1996 - 1997 Certificate in Health and Social Care
Student Nurse – Mental Health, Thames Valley Uni.
1990 Certificate in Computer Studies.
1989 – 1990 Certificate in Secretarial Studies
1985 - 1986 O Levels.
Other Training:
In addition to the qualifications above I have up-to-date in-house training as follows:
Health and Safety for managers; On site supervisor for social work students; Child
Protection; Breakaway Techniques; Supporting People; Drugs and Alcohol; Manual
Handling; Diversity; Housing Management; Safeguarding, CQC, Supervision Skills,
ASYE training, Mediation skills, MCA refresher course, level 6 post abusive
training and various in-house systems training.
Employment History:
March 2016 to present Service Manager – Integrated Services: London
Borough of Havering
• Remodelling and developing of service
• Ratification of panel cases
• Overseeing front door
• Managing Preventative Team

2. • Attending Meetings
• Leading on HR issues
• Dealing with complex safeguarding cases
July 2014 to March 2016 Safeguarding Adults Lead: Medway Maritime
Hospital, Gillingham Kent NHS Trust
• Auditing all Safeguarding cases
• Remodel and develop the safeguarding team
• Reviewing Policies/Procedure and implementation of legislations
• Providing training for the Trust
• Chairing safeguarding conferences
• Working closely with the children safeguarding Team
• Chairing SI panels
• Working closely with the legal team
• Liaising with CCG, social services, and CQC
• Providing advice to consultants and matrons
• Reporting directly to Chief Nurse
• Chair Tissue Viability Panel for compliance purposes
• Attending meetings and networking
January 2013 to July 2014 Service Manager: Integrated Adult Learning
Disabilities Service. London Borough of
Hackney
Responsible for the operational and financial management of the social care and
health teams within an integrated Learning Disabilities service which consist of
social workers, nurses, OT’s, physiotherapists, behaviour therapists and
psychologists.
Led on managing expenditure relating to Sec 117, Out of Borough Placements and
those with No Recourse to Public Funds
Responsible for ensuring that the social care perspective is articulated within the
integrated team
Responsible for coordinating and investigating complaints as well as serious and
untoward incidents in line with the local and national policy
Responsible for chairing the accommodation and Community care funding panel
Responsible for the practice and managerial supervision of senior practitioners as well
as ensuring that they and the service are responding to the policy and legislative
context that they operate within. This also included chairing the safeguarding strategy
meetings and case conferences as well as reporting and recording all the outcomes
and actions as per local and pan London safeguarding policies.
Responsible and leading for managing complex operational relationships with
stakeholders as well as managing provider negotiations

3. I was also responsible for the following:
• Working on different projects
• Manage service budget
• Working on all Ordinary Residence cases
• Deputize on behalf of Head of Service
• Oversee the transition cases
• Participate in Quality Assurance board
• Liaise with external and internal professionals at various levels
• Approve and authorise invoices
• Chair monthly meetings with the quality assurance board
• Working closely with the legal team
September 2012 to December 2012 Career Break
October 2011 – September 2012 Deputy Service Manager – Reablement
London Borough of Islington
I was responsible for the operational and financial management of the reablement
service within the borough. I was also responsible for recruiting and supervising staff
across a multidisciplinary team as well as deputising for the service manager in their
absence. I managed a budget of approximately 2.5 million and authorised invoices
that fell within my scheme of delegation. I led on ensuring that the service was
compliant with CQC regulations and acted within the legislative and policy context by
ensuring that community care assessments were robust and signed off, that service
users were reviewed in a timely manner and any clinical or practice governance issues
were resolved appropriately. I developed a robust screening process for all the
referrals and was the on call manager, adjudicating on complex cases that the
programme managers were unable to make decisions on.
April 2011 – October 2011 Team Manager. Intermediate Care/Step
Down. Bracknell Forest Council
I led on restructuring the Intermediate/Rehabilitation Care Unit and was responsible
for the operational and financial management of the service. I managed a multi-
disciplinary team made up of health and social care staff. A key aspect of the role
required that I be responsible for ensuring the that admission and discharge processes
were robust and provision of rehabilitation services for users with enduring mental
illness, elderly and physically frail was seamless upon discharge. I was also
responsible for carrying out provider inspection visits on behalf of the local authority,
ensuring that they were compliant with regulatory bodies. Supervision, recruitment
and induction of staff.
April 2010 – April 2011 Deputy Service Manager, Adult Learning
Disabilities London Borough of Harrow
Within this role I managed a restructure of the service to ensure that it was compliant
with the legislative and policy context. I was responsible for the financial and

4. operational management of 13 registered homes and House Managers within the
Learning Disabilities Service. This included carrying out inspection visits with view
to monitoring compliance and ensuring that the houses were operating at their
optimum, thus leading and overseeing services in the learning/physical disabilities
and mental health section of the Adults Health and Wellbeing Directorate. I led on
development and implementation of long and short term placements as well as
monitoring and reviewing service users. I also chaired the Community Care Funding
Panel, managing a budget of approximately £3 million.
March 2010 – April 2010 Service co-ordinator. Adult Social Care The
Avenues Trust
This role entailed operational management of the service by ensuring shifts are
covered adequately, carrying out risk assessments on service users using the person
centred approach as well as that the service was adhering to government legislation by
embedding best practice within the social care setting. I was also responsible for
liaising with hospital team, inputting and retrieving information from “cold harbour”
system and all general office duties.
September 2009 – March 2010 Operations Manager Lifeline Support
Community Medway
I was responsible for the operational management of social care provision across 80
services in Medway, ensuring robust systems were for recruitment and selection of
staff, training as well as ensuring that assessments and reviews were carried out
effectively and were congruent with the eligibility criteria. I managed a budget of £3
million and was accountable to the Chief Executive Officer of the organisation for
ensuring that services operated within set budget. I was directly responsible for
tendering for services such as, supporting people, registration of services with CQC,
domiciliary care for mental health, substance misuse sensory impairment,
physical/learning disabilities user group. I acted on behalf of the service by attending
internal and external meetings with stakeholders, thus developing effective
relationships with varied organisations such as, local authority, health authority,
housing associations and voluntary organisations.
My role also entailed providing front-line care services for complex cases where users
had mental health, substance misuse, learning disability needs as well as ensuring that
vulnerable adults were protected through the process of assessment case formulation,
planning and implementation of care plans.
April 2006 – September 2009 Service Manager. Turning Point Kensington and
Chelsea
I was originally brought in to reconfigure a mental health service from a supported
housing scheme to a registered care provider. Following this i was responsible for the
financial and operational management of the service, ensuring that the service
operated within their budget and that they were compliant with the commissioned
performance indicators. I was directly responsible for ensuring that staff kept abreast
of new developments in legislation, policy and practice, as well as ensuring that any

5. changes to policy or legislation were reflected in practice. I developed effective
relationships with other agencies including the Local Authority, Housing Associations
and other voluntary organisations. I facilitated timely hospital discharge by attending
CPA meetings, applying for appropriate funding for service users. My managerial role
encompassed recruitment, training, supervision, appraisal and development of staff. I
also prepared rotas for staff and managed the on-call system for the services and
attended relevant meetings on behalf of the service.
April 2005 – March 2006 Project Co-ordinator. Vassall Youth Project
I was responsible for the operational and financial management of the service. As the
project coordinator, I represented the organisation at meetings on different levels, co-
ordinating different groups, and took the lead in fundraising from statutory and non-
statutory sources. This included the preparation and submission of grant forms for
both existing and new groups. I was also responsible for developing effective
relationships with other agencies including the local authority, housing association
and other voluntary organisations.
May 2005 – March 2006 Resource Centre Manager. Southside
Partnership (Short Term Contract)Lambeth
Southside partnership was a project whose function was to support Afro-Caribbean
clients with mental illness and homeless needs. I was directly responsible for
restructuring a day centre to a resource centre and the financial and operational
management of the service within the new structure. This included recruitment and
selection of two deputy managers and 10 project staff through regular supervision,
annual appraisal and provision of training for individual development. I also carried
out front-line care work assessing and formulating care plans for service users with
severe and enduring mental illness, older adults and service users with learning
disabilities. Developing effective relationships with other agencies including the
local authority, health authority, housing associations and other voluntary
organisations. Within this I also ensured that staff kept abreast of new developments
in legislation, policy and practice and how it may affect the organisation. Maintaining
awareness of local and national issues which may affect the organisation.
July 2002 – May 2005 Project Manager – Mentally Disordered
Offenders. Penrose Housing
Association-Focus Project (SLAM)
In July 2002, I started as a project worker, key working clients, co-ordinating shifts,
attending reviews and CPA’s, mental health tribunals etc. In August 2002, I was
appointed as Senior Project Worker with additional responsibilities of recruiting and
supervising 4 staff. I was promoted to Deputy Manager with the responsibility of
supervising 10 staff members in December 2002. This role involved attending
meetings with external agencies, liaising with stakeholders, managing a 6 bed unit for
mentally disordered offenders. I facilitated hospital discharge by applying for funding,
attending CPA discharge meetings, follow up plan, front-line service for the care of

6. mental health, older people, learning disability, dual diagnosis etc by carrying out
their needs assessment.
In May 2003, I became the Project Manager for a 15 bed unit and floating support
units (high support-mentally disordered offenders). This was a new project that I set
up and involved refurbishment; staff recruitment, selection and induction;
implementing systems; dealing with referrals, front line service such as assessments
thereby reporting to the care team etc; attending meetings; staff supervision and
training (currently 15 members of staff excluding locum staff). Managing the on-call
system and preparation of staff rotas. Carrying out health and safety checks. I was
also responsible for the management of the Outreach Team which consists of 5
projects and 2 members of staff from the maintenance team. Responsible for the
annual preparation of budget of 1.2million pounds. Monitoring and controlling
expenditure expending against budget and to ensure that the projects operates within
the set budget and acted as a deputy in the absence of the Services Manager.
2001-2002 Assistant Social Worker Lewisham Social Services
This role involved organising supervised contacts for children in foster care;
Supervising visits; family liaison; assisting with hospital care and discharge team,
front-line service to children in foster care, adults with mental health or learning
disability, older people etc, report writing for courts, carrying out assessments on the
above client group.
1999 - 2001 Team Leader Assessment/ Administrative Asylum
Team. Greenwich Social Services
I developed the team by ensuring systems are in place, all necessary duties included
carrying out assessments; arranging accommodation and benefits; report writing. Staff
induction, Monitoring and controlling expenditure against the set budget. My role
entailed mostly, providing front-line service to children and families, mental health,
learning disability and older people thus working in partnership with the care team.
2000 PA to Attorney India Napolis (USA) Sabbatical Leave
1996 - 1999 Community / Residential Worker. London Borough
of Greenwich
Working within a variety of residential and community projects, taking on senior
roles; organising rota’s, assisting with hospital discharge, Working with learning
disabilities, mental health, challenging behaviours and Elderly respite care homes.
1994 - 1996 Patients/Care. Greenwich Hospital
Providing general support to patients and relatives; co-ordinating hospital discharge –
placement, funding issues etc, dealing with benefits issues, counselling, telephone
queries etc.

7. 1993 Benefits Advisor DSS