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DeAnna Boothe
401 Slateworth Dr
Durham, North Carolina 27703
Mobile 919.358.1200
deanna.boothe@gmail.com
Education
Universityof New Hampshire at Keene, Keene, NH
B.A. in Psychology, 1989; Concentration in Counseling
Minor in Management
Work Experience
Fernandez Community Services/Center. Raleigh, NC
Manager/Chief Operating Officer
Responsible for all human resource functions, contract negotiation, liaison with MCO,
billing, financial, payroll, administrative supervision of clinicians. Maintain relationship
with public and private agencies for resource development.
November 2011-October 2015
FreedomHouse, Durham, NC
Clinician. Provide counseling and assessment to Durham Center Crisis consumers
suffering from mental illness and substance abuse.
April 2009-Feburary 2015
Mélange Health Solutions, Durham NC.
Service Delivery Manager. Provide supervision to Community Support Qualified
Professionals. Responsible for oversight of Utilization Management and Intake
Coordination of services. Collaboration with public and private agencies to ensure
seamless mental health service delivery.
August 2010- April 2011.
Durham County Department of Social Services, Durham, NC
Social Worker. Provide permanency planning for children and families that have
children in custody of the Department. Coordinate services for family members to
facilitate goal of reunification. Prepare court summaries that assess family ability to keep
child safe and free from harm.
December 2008 – August 2010.
Durham System of Care, Durham NC
Interviewer – Contract. Compiled data for system outcomes to ensure Best Practice
and System of Care in place throughout Durham county priority populations. Design and
implement protocols to implement Wraparound Fidelity Index interviews of caregiver and
youth. May 2008-December 2008, October 2009 - March 2009.
Turning Point Adolescent Center, LLC Durham, NC
Community Support Director, Agency Director. Responsible for all programs
including; Day Treatment, Outpatient Therapy and Community Support. Managed
annual budget, handled finances. Market program and additional services such as;
Cannabis Youth Treatment and Comprehensive Wraparound Initiative to the community.
Liaison with public and private agencies embracing System of Care approach. Evaluated
outcomes and appropriate services via database. Responsible for development and
administration of programs, policies, procedures, and guidelines to help align the
workforce with the mission, vision and strategic goals of the agency. Participate in
administrative staff meetings and attends other meetings and seminars and provides
necessary education and materials to managers and employees including workshops,
manuals, employee handbooks, and standardized reports. Managed the recruitment
process. Recommend employee relations practices necessary to establish a positive
employer-employee relationship and promote a high level of employee morale and
motivation. Advise managers and supervisors about the steps in the progressive
discipline system of the agency; Counsels managers on employment issues. Oversee
compensation and benefits administration and recordkeeping. Maintain employee files
and the HR filing system. Managed with the day-to-day efficient operation of the agency.
Built agency to over 300 consumers. April 2007-May 2008
Caring Family Network, Durham, NC
Community Support Services. Provided Community Support services to consumer
with severe mental illness. Provided supportive counseling, case management, re-
direction, skill building with consumer for up to 38 hours per week until consumer
progress increased to allow self-sufficiency. October 2006- April 2007.
Family Preservation Services, Durham, NC
Community Support Director. Responsible for transition to Community Support during
Medicaid service definitions changes. Handled all marketing, intake coordination, hiring
of staff and company growth. Directly supervised staff of 50 mental health professionals.
Implemented System of Care principles throughout agency. Grew client base from 10 to
300. January 2006-October 2006.
Area Services and Programs, Durham, NC
Case Management Supervisor. Duties include the individual and group supervision for
up to 11 Child and Adolescent Case Managers while working with the judicial,
educational, utilization management, informal supports and social service agencies to
facilitate appropriate services for case management clients and their families. Provide
supervisees with ongoing training regarding services, availability, and best practice
techniques. Maintained data to report to LME on target population consumers.
Completed intake assessments and diagnosis for Durham, Orange and Chatham
County consumers. September 2004-November 2005.
Case Manager. Provide case management for up to 20 children, adolescent and adult
clients utilizing community resources, in an ongoing effort to assist clients and families in
obtaining access to available services. November 2003-September 2004.
Parrish Street Clinic, Durham, NC
Operations Director. Assisted with setup of accounting system for newly founded clinic;
performed bookkeeping duties; organized day to day running of clinic; handled all billing
for clinic, including Medicare and Medicaid; interacted with clients as needed. In
addition, worked with forensic team as Research Assistant/Investigator interviewing
clients and families, obtaining relevant data to assist in defense, organizing case
information, evaluation, assisted in coordination of forensic teams. Oversaw clinic
operations and analyzed data to ensure Quality Improvement policies were adhered to.
March 2003 – November 2003.
Atlantic Coast Entertainment Group, dba The Video Boothe, Chapel Hill, NC
Owner/Operator. Prepared budget and kept accounts, conceived and oversaw
advertising and marketing campaigns, coordinated two store expansions into
progressively larger locations; tripled revenue during ownership; made inventory
projections and purchases; initiated customer loyalty program; hired and supervised
staff of ten employees. Reviewed all data to ensure that Return On Investment meets
maximum potential. August 1996 -May 2002.
North American Video, Raleigh, NC
Store Manager/Office Manager. Oversaw employee benefits plans for regional video
chain; compiled payroll for all employees; managed employee motivation programs;
supervised and hired staff; performed all bookkeeping functions. March 1994 -August
1996.
Durham Public Schools, Durham, NC
Teacher Assistant for Behaviorally/Emotionally Handicapped Class. Assisted in
self-contained classroom setting for first alternative school in Durham. working on
behavioral issues as well as regular classroom activities; organized and facilitated life
skills class for students; trained in Protective Intervention. August 1993 -March 1994.
Country Acres of New England, Gilsum, NH
Charge Staff. Supervised group home with 15 clients; developed treatment plans for at-
risk adolescents; facilitated co-dependency groups; handled daily assessments on
clients; supervised live-in and outside staff members; maintain house structure; worked
closely with clients and families to assist with successful family reunification. February
1990 -June 1991.
Lutheran Children and Family Services, Antrim, NH
Youthworker. Counselor in 30 day group home; intake assessments; short term
behavioral treatment planning; worked with Youth Services to find appropriate long term
care; facilitate groups; supervisor substitute as needed; organize documentation to
assist state agencies. May 1989 –February 1990.
Volunteer Experience
Durham County Community Collaborative Co-Chair (2 years)
Durham County Community Collaborative Vice Chair (1 year)
Training Workgroup member
Care Review Workgroup chair (2 years)/team member (9 years)
Resource Workgroup member
Time Dollar Workgroup member
Prevention Workgroup member
Making A Difference Workgroup member
Crisis Intervention Team training volunteer (7 years)
Leadership Roundtable member
Johnston County Community Collaborative Co-Chair
Johnston County Community Collaborative Secretary
Recovery Day Planning Committee
Board of Directors- Recovery Center of Durham
Additional Trainings, Certifications. Recognitions
North Carolina Interventions certified
SASSI certified
NC-SNAP certified
6 hr – Motivational Interviewing
CALOCUS/LOCUS certified
Working with Families
12 hr – Evidenced Based Treatment MET/CBT
Client Rights
Developing NC System of Care
Crisis Planning
Complaints/Appeals/Grievances
School and the Law
Understanding System of Care
Quality Improvement
Evidenced Based Practices
Dual Diagnosis
Person Centered Thinking
Supporting Substance Abuse Best Practices in Durham SOC
Providing Behavioral Health Response in Disasters
7 hr – Substance Abuse Teaching Case Conference
Working Together for Families
Working with Resistant Unmotivated Client
Bio-psychosocial Spiritual Model of Addiction
Cognitive Behavioral Therapy (24 hours)
Treating Persons with Mental Illness &Substance Abuse
Legal Aspects of Child Welfare in NC
Medical Aspects of Child Abuse and Neglect for Non-Professionals
Child Welfare in North Carolina
Durham System of Care Coach Training
Cognitive Behavioral Therapy
System of Care
DSM-V
Investing in Tomorrow’s Adults
Seeking Safety Trauma Training
Adopting Best Practices in Substance Abuse
Annual Child Abuse Summit 2015
Being Prepared for ICD-10
NAMI 2015 CIT Conference
HIV/Hepatitis
Treating Developmental Trauma and Affect Dysregulation Using Play Therapy
Techniques
Veritas Collaborative Symposium on Eating Disorders 2015
2006 recipient of the Making ADifference community award, Durham County
2014 CIT Volunteer of the Year

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DeAnna_Boothe_resume 2015

  • 1. DeAnna Boothe 401 Slateworth Dr Durham, North Carolina 27703 Mobile 919.358.1200 deanna.boothe@gmail.com Education Universityof New Hampshire at Keene, Keene, NH B.A. in Psychology, 1989; Concentration in Counseling Minor in Management Work Experience Fernandez Community Services/Center. Raleigh, NC Manager/Chief Operating Officer Responsible for all human resource functions, contract negotiation, liaison with MCO, billing, financial, payroll, administrative supervision of clinicians. Maintain relationship with public and private agencies for resource development. November 2011-October 2015 FreedomHouse, Durham, NC Clinician. Provide counseling and assessment to Durham Center Crisis consumers suffering from mental illness and substance abuse. April 2009-Feburary 2015 Mélange Health Solutions, Durham NC. Service Delivery Manager. Provide supervision to Community Support Qualified Professionals. Responsible for oversight of Utilization Management and Intake Coordination of services. Collaboration with public and private agencies to ensure seamless mental health service delivery. August 2010- April 2011. Durham County Department of Social Services, Durham, NC Social Worker. Provide permanency planning for children and families that have children in custody of the Department. Coordinate services for family members to facilitate goal of reunification. Prepare court summaries that assess family ability to keep child safe and free from harm. December 2008 – August 2010. Durham System of Care, Durham NC Interviewer – Contract. Compiled data for system outcomes to ensure Best Practice and System of Care in place throughout Durham county priority populations. Design and implement protocols to implement Wraparound Fidelity Index interviews of caregiver and youth. May 2008-December 2008, October 2009 - March 2009. Turning Point Adolescent Center, LLC Durham, NC Community Support Director, Agency Director. Responsible for all programs including; Day Treatment, Outpatient Therapy and Community Support. Managed annual budget, handled finances. Market program and additional services such as; Cannabis Youth Treatment and Comprehensive Wraparound Initiative to the community.
  • 2. Liaison with public and private agencies embracing System of Care approach. Evaluated outcomes and appropriate services via database. Responsible for development and administration of programs, policies, procedures, and guidelines to help align the workforce with the mission, vision and strategic goals of the agency. Participate in administrative staff meetings and attends other meetings and seminars and provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports. Managed the recruitment process. Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. Advise managers and supervisors about the steps in the progressive discipline system of the agency; Counsels managers on employment issues. Oversee compensation and benefits administration and recordkeeping. Maintain employee files and the HR filing system. Managed with the day-to-day efficient operation of the agency. Built agency to over 300 consumers. April 2007-May 2008 Caring Family Network, Durham, NC Community Support Services. Provided Community Support services to consumer with severe mental illness. Provided supportive counseling, case management, re- direction, skill building with consumer for up to 38 hours per week until consumer progress increased to allow self-sufficiency. October 2006- April 2007. Family Preservation Services, Durham, NC Community Support Director. Responsible for transition to Community Support during Medicaid service definitions changes. Handled all marketing, intake coordination, hiring of staff and company growth. Directly supervised staff of 50 mental health professionals. Implemented System of Care principles throughout agency. Grew client base from 10 to 300. January 2006-October 2006. Area Services and Programs, Durham, NC Case Management Supervisor. Duties include the individual and group supervision for up to 11 Child and Adolescent Case Managers while working with the judicial, educational, utilization management, informal supports and social service agencies to facilitate appropriate services for case management clients and their families. Provide supervisees with ongoing training regarding services, availability, and best practice techniques. Maintained data to report to LME on target population consumers. Completed intake assessments and diagnosis for Durham, Orange and Chatham County consumers. September 2004-November 2005. Case Manager. Provide case management for up to 20 children, adolescent and adult clients utilizing community resources, in an ongoing effort to assist clients and families in obtaining access to available services. November 2003-September 2004. Parrish Street Clinic, Durham, NC Operations Director. Assisted with setup of accounting system for newly founded clinic; performed bookkeeping duties; organized day to day running of clinic; handled all billing for clinic, including Medicare and Medicaid; interacted with clients as needed. In addition, worked with forensic team as Research Assistant/Investigator interviewing clients and families, obtaining relevant data to assist in defense, organizing case information, evaluation, assisted in coordination of forensic teams. Oversaw clinic operations and analyzed data to ensure Quality Improvement policies were adhered to. March 2003 – November 2003.
  • 3. Atlantic Coast Entertainment Group, dba The Video Boothe, Chapel Hill, NC Owner/Operator. Prepared budget and kept accounts, conceived and oversaw advertising and marketing campaigns, coordinated two store expansions into progressively larger locations; tripled revenue during ownership; made inventory projections and purchases; initiated customer loyalty program; hired and supervised staff of ten employees. Reviewed all data to ensure that Return On Investment meets maximum potential. August 1996 -May 2002. North American Video, Raleigh, NC Store Manager/Office Manager. Oversaw employee benefits plans for regional video chain; compiled payroll for all employees; managed employee motivation programs; supervised and hired staff; performed all bookkeeping functions. March 1994 -August 1996. Durham Public Schools, Durham, NC Teacher Assistant for Behaviorally/Emotionally Handicapped Class. Assisted in self-contained classroom setting for first alternative school in Durham. working on behavioral issues as well as regular classroom activities; organized and facilitated life skills class for students; trained in Protective Intervention. August 1993 -March 1994. Country Acres of New England, Gilsum, NH Charge Staff. Supervised group home with 15 clients; developed treatment plans for at- risk adolescents; facilitated co-dependency groups; handled daily assessments on clients; supervised live-in and outside staff members; maintain house structure; worked closely with clients and families to assist with successful family reunification. February 1990 -June 1991. Lutheran Children and Family Services, Antrim, NH Youthworker. Counselor in 30 day group home; intake assessments; short term behavioral treatment planning; worked with Youth Services to find appropriate long term care; facilitate groups; supervisor substitute as needed; organize documentation to assist state agencies. May 1989 –February 1990. Volunteer Experience Durham County Community Collaborative Co-Chair (2 years) Durham County Community Collaborative Vice Chair (1 year) Training Workgroup member Care Review Workgroup chair (2 years)/team member (9 years) Resource Workgroup member Time Dollar Workgroup member Prevention Workgroup member Making A Difference Workgroup member Crisis Intervention Team training volunteer (7 years) Leadership Roundtable member Johnston County Community Collaborative Co-Chair Johnston County Community Collaborative Secretary
  • 4. Recovery Day Planning Committee Board of Directors- Recovery Center of Durham Additional Trainings, Certifications. Recognitions North Carolina Interventions certified SASSI certified NC-SNAP certified 6 hr – Motivational Interviewing CALOCUS/LOCUS certified Working with Families 12 hr – Evidenced Based Treatment MET/CBT Client Rights Developing NC System of Care Crisis Planning Complaints/Appeals/Grievances School and the Law Understanding System of Care Quality Improvement Evidenced Based Practices Dual Diagnosis Person Centered Thinking Supporting Substance Abuse Best Practices in Durham SOC Providing Behavioral Health Response in Disasters 7 hr – Substance Abuse Teaching Case Conference Working Together for Families Working with Resistant Unmotivated Client Bio-psychosocial Spiritual Model of Addiction Cognitive Behavioral Therapy (24 hours) Treating Persons with Mental Illness &Substance Abuse Legal Aspects of Child Welfare in NC Medical Aspects of Child Abuse and Neglect for Non-Professionals Child Welfare in North Carolina Durham System of Care Coach Training Cognitive Behavioral Therapy System of Care DSM-V Investing in Tomorrow’s Adults Seeking Safety Trauma Training Adopting Best Practices in Substance Abuse Annual Child Abuse Summit 2015 Being Prepared for ICD-10 NAMI 2015 CIT Conference HIV/Hepatitis Treating Developmental Trauma and Affect Dysregulation Using Play Therapy Techniques Veritas Collaborative Symposium on Eating Disorders 2015 2006 recipient of the Making ADifference community award, Durham County 2014 CIT Volunteer of the Year