Lorraine Prince has over 15 years of experience in project management, communications, and administration roles in the voluntary sector. She has strong skills in areas such as strategic planning, relationship building, campaigning, financial management, and event organization. Her work history includes roles coordinating membership and policy work for a voluntary sector organization, providing support to community events, and managing funding contracts with youth organizations. She is currently pursuing a Masters in Public Administration at Brighton University.

1. Lorraine Prince
lorraine.prince@gmail.com
07904 526 138
31 Bleachfield
Edinburgh
EH6 5TE
Key Skills
 Project management and strategic planning, including leading a team to deliver against
outcomes and objectives.
 Line management, volunteer management, and managing external contractors.
 Campaigning, influencing policy, drafting briefings and position statements, and writing
responses to policy proposals.
 Building relationships and working in partnership including with the public sector and politicians.
 Organising events and meetings that are accessible and participative.
 Excellent communication skills, for a range of audiences, both written and verbal.
 Engaging with democratic processes, including via formal meetings, representation, and
presenting evidence.
 Researching and analysing information and creating reports, with good presentation and an eye
for detail.
 Highly organised with extensive experience of developing and refining systems to improve
efficiency.
 Financial management, reporting, budgeting, monitoring, cashflow planning and income
generation.
 Advanced IT skills including word processing, email, spreadsheets, databases, and writing &
designing websites.
Work History
February
2013 –
August 2016
Community Works
Representation & Membership Co-ordinator
 Co-ordinating and supporting our policy and influencing work, through elected voluntary and community
sector representatives and other formal channels. Developing key messages and shared direction.
 Keeping abreast of key policy developments and communicating these to members via briefings and
member communications. Creating opportunities for members to engage with these and inform our work.
 Producing position statements position statements, research reports, consultation responses and written
evidence submissions, for example to the Fairness Commission.
 Developing partnerships and relationships and representing the needs of the sector using influencing and
persuasion skills, and clear communication.
 Responsible for planning and implementing a range of events including 3 large members’ conferences
per year, including networks around commissioning, communities, small groups, volunteering, and
children & young people. Also planned and delivered awards ceremonies, AGM, celebration events.
 Writing and overseeing the membership strategy and action plan, including member engagement and
outreach, diversifying membership and participation, a diversity action plan, and income targets.
 Developing member communications including printed materials, website, e-lists, mailings and newsletter,
including use of social media both to promote our work and to engage with wider issues.
 Line management of Research and Policy Assistant and supervising a team of events volunteers.
February
2012 –
February
2013
Self-Employed
Freelance Support to Community Events
 Community engagement and involving local residents in shaping the event.
 Planning and delivery of a series of fundraising and participative events and workshops.
 Recruitment and support of volunteers to key roles.
 Organising regular community forum meetings to discuss priorities and concerns.
 Administrative and logistical support including risk assessments, technical reports, event safety plans,
evaluation reports, and liaising with event organisers, statutory bodies and other stake holders.
January
2011 –
January
2012
Fixed term
(maternity
cover).
The Royal College of Nursing (RCN)
Administration Manager – Marketing, Business Development and Events Department
 Internal and external communications including mailings, contracting production of an information
brochure, and updating the website and intranet using a content management system.
 Project managed elements of the national congress event. Led and supported a range of strategic
working groups and event planning committees. Office management and support across the department
including keeping HR records, office supplies, health and safety and maintaining the organisation-wide
record of contracts and sponsorship agreements.
 Strategic input on how the three teams in the department worked together, being a central hub of
communication and improving team cohesion.
[Career break April 2010 - January 2011]
October
2008 - April
2010
v Inspired (youth volunteering charity)
Project Support Officer (Match Fund)
 Managed caseload of 60+ funding contracts with youth volunteering projects, supporting them through the
grant giving process, advising on their options for implementing the terms of their grants, and keeping

2. detailed records of communications using both paper files and grant management database.
 Monitored projects’ expenditure and progress against targets, and oversaw the implementation of grant
terms by analysing large volumes of detailed information. Processed quarterly payments.
 Assessed applications for funding, gave feedback, and supported organisations (particularly small
groups) to make their applications robust enough to be funded, including additional target setting.
July 2007 -
October
2008
Temporary
via agency
(sickness
cover).
Volunteering England
PA to the Chief Executive / Business Development Assistant
 Support to the Chief Executive including communicating at all levels and maintaining positive
relationships with partner organisations, politicians, and the public sector.
 Supported the Commission on the Future of Volunteering including evidence gathering workshops and
consultation, regular meetings, publication of their final report and logistics / communications for a high-
profile launch at the Houses of Parliament.
 Supported volunteering campaigns and influencing, and the Volunteer Centre Advisory Group.
April 2006 -
June 2007
Temporary
via agency
(maternity
cover).
Equinox North Lewisham Community Drug Service (NLCDS)
Office Manager
 Developed policies and procedures, consulting colleagues to set up systems for capturing and analysing
information. Liaised with manger over issues around safety and confidentiality.
 Oversaw and developed monitoring systems including financial monitoring and reporting to funders.
 Considered the needs of a diverse range of service users, e.g. proposed the use of a ‘diversity calendar’
to show key dates in various cultures, and we used this to arrange appropriate themed events.
September
2005 -
March 2006
Fixed term
contract
(funding
related).
Creative Routes (Mental Health Arts Charity)
Arts & Service Co-ordinator
 Responsible for developing a programme of workshops and events, I was the only member of paid staff
working with a team of trustees and volunteers to respond to the needs and priorities of participants with
experience of the mental health system.
 Developed clear and accessible communication materials to attract new participants, and worked to make
our services welcoming and accessible to a diverse range of people.
 Proactively established from scratch systems for administration, IT and finance to ensure that statutory
and funder requirements were met.
 Put in place and implemented financial monitoring systems, liaising with auditors and accountants,
leading to our first set of annual accounts.
 Managed relationships with funders, partner organisations, external contractors and service users,
maintaining a flexible outlook and respecting confidentiality.
 Worked with our corporate supporters, including PricewaterhouseCooper who took part in a team
volunteering challenge to decorate our offices, and gave a cash donation to the project.
 Supported a team of volunteers who supported events, IT, design, photography, finance and
administration.
January
2002 -
September
2005
Part time
(studying)
The National Council for Voluntary Organisations (NCVO)
Various admin roles (Campaigns team, Workforce Hub, Compact Advocacy, HR)
 Gained an understanding of the public policy environment and the role of an umbrella organisation.
 Responded to requests for advice, organised events, and maintained case files and maintained
confidentiality of personal information.
 Managed relationships with designers and consultants, ensuring that work was produced on time and to
standard. Produced a project-specific information pack, represented the project at external events and
updated the website using a content management system.
 Co-ordinated the Charity Trainers Network, including a regular newsletter, email network and quarterly
events for sharing good practice.
 Responded to enquiries from the public, set up systems and developed materials as needed. Planned for
future needs and put systems in place to improve efficiency.
 Advised on the application of policies and procedures including sickness, recruitment, equalities.
 Led on financial monitoring and budgeting for each project including monthly re-forecasting.
 Produced detailed reports to senior management team.
 Presented to the diversity working group on results of changes to the recruitment process.
 Co-ordinated attainment of the Positive About Disabled People standard.
Volunteer Roles
2012 –2016 Volunteer Midlothian, Board Member
2012 –2016 People Know How, Social Research Reviewer
2012 –2016 Carnival Collective, Development Manager and finance lead
2013 - 2014 Brighton Housing Trust Case work adviser, Private Rented Sector
2012 - 2013 Citizens Advice Bureau, Brighton & Hove Generalist Adviser
2008 - 2011 Festival Information Services (Somerset CND) Information Worker, Glastonbury Festival
2005 – 2010 Bloco Vida samba band Finance Officer

3. 1998 - Present Various – Campaigner / activist
2002 – 2003 London Metropolitan University Students Union Communications Officer
Qualifications
September 2014
– Present
Brighton University MPA: Masters in Public Administration (ongoing)
Modules include:
- Managing in the public and voluntary sector
- Organisations, partnerships and networks
- Public administration and the policy process
- Participation and democracy
- Strategy Management in the Public and Voluntary Services
- Research methods
September 2000
- June 2004
London Metropolitan University BSc (Hons) Mass Communications and Cultural Studies (2:1)
September 1998
- June 2000
Oldham Sixth Form College A-levels: Psychology (A), Art & Design (B), Media Studies (C), and
Biology (C). IT and Spanish short courses.
September 1993
- June 1998
Middleton Technology School 13 GCSEs: Mathematics (A*), English Language (A*), Dual Science
(A*/A*), Geography (A*), Food Technology (A*), R.E. Short Course (A), Art Drawing and Painting (A),
English Literature (B), Mathematics a year early (B), Child Development (B), IT Short Course (C),
Music (C).
Training
Nov 2016 Presenting Social Research Findings, People Know How
Sept 2015 Introduction to Safeguarding, SafetyNet
Sept 2015 Working with Corporates for effective partnerships, School for Social Entrepreneurs
Nov 2014 Creative Facilitation Skills, Community Works
Jan 2014 Supervision Skills, Healthwatch Brighton & Hove
Jan 2014 Volunteer Management, Advice Brighton & Hove
Jan 2014 Mental Health Awareness, Advice Brighton & Hove / Mind in Brighton & Hove
Dec 2013 Introduction to Homelessness Rights, Advice Brighton & Hove
Aug 2013 Professional Boundaries, Brighton Housing Trust
Jan/Jul 2013 Adviser Skills levels 1 & 2, Brighton & Hove Citizens Advice Bureau
Jan 2013 Debt Advice, Welfare Rights, Brighton & Hove City Council
May 2013 Community Development, Trust for Developing Communities
Dec 2012 Handling Difficult Situations and Aggressive Behaviour, Brighton Housing Trust
2009 Project Management, in house at v.
2009 Influencing & Negotiating, in house at v.
2009 Customer Service Skills, in house at v.
2009 Presentation Skills, in house at v.
2003 / 2015 Diversity Awareness, in house at NCVO (Refresher / more depth at Community Works)
2002 – 2005 Deaf Awareness, in house at NCVO
2002 - 2005 Microsoft Office Packages, various courses in house at NCVO.
Advanced training in Word, Excel, Powerpoint, Outlook and Databases.
2002 - 2005 Data Protection, in house at NCVO,
2002 – 2005 Time Management, in house at NCVO
2002 – 2005 Project Management, in house at NCVO
2002 – 2005 Finance for non-finance staff, in house at NCVO
2002 – 2005 Writing for the Web, in house at NCVO
1993-1998 Typequick electronic typing course, Middleton Technology School (85wpm plus)
Referees
Duncan Blinkhorn (previous line manager)
Partnerships Manager
Brighton and Hove Community Works
1 Seville St,
Brighton
Dr Mary Darking (course tutor, MPA)
Senior Lecturer / Course leader
University of Brighton
School of Applied Social Science,
Room 246, Mayfield House,

4. BN2 3AR
duncanblinkhorn@yahoo.co.uk
Falmer BN1 9PH
m.l.darking@brighton.ac.uk