Building the digital capability of your staff and students
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Speakers: Shri Footring, senior co-design manager, Jisc Gunter Saunders, associate director - digital engagement, University of Westminster Alicja Shah, so-design manager, Jisc
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Building the digital capability of your staff and students
- 1. England (south) Thursday 12 July
- 2. Building the digital capabilities of your staff and students
- 3. Overview of the session »Overview of the building digital capabilities service and discovery tool »A university perspective: Professor Gunter Saunders – University of Westminster »Q&A »Discussion tables »Feedback
- 4. What is it and why is digital capability important? » We need all staff and students to acquire the digital skills and capabilities for living, learning and working in a digital world › Changing world and working landscape › Changing expectations of learners › Digital capabilities are key employability skills – and we need to go further » Graduate work is being transformed by digital technologies and data (IPPR 2017: Managing automation) » 72% of large firms are struggling to recruit workers with digital skills (ECORYS UK 2016: Digital skills for the UK economy) » Young people in the UK are less digitally literate than in many OECD countries (OECD 2016: Survey of adult skills)
- 5. What the students are telling us » 80% of HE learners feel that digital skills will be important in their chosen career... » … but only 50% agree that their course prepares them well for the digital workplace » Half of learners didn’t know or weren’t sure what digital skills their course required before they started it » 40% agreed that they have been told what digital skills they need to improve
- 6. »Go to menti.com »Enter the code 48 42 16 »Enter up to 3 challenges What are the challenges facing you in developing staff and student digital capability?
- 7. Why has the Building digital capability service been developed?
- 8. What organisations have told us ‘In my view digital capability is a key skill for the current and future of our young people. It is at the heart of transformation of learning and enables learners to maximise their success not only with their studies but throughout their life and work in the future.’ CEO and Principal, EFC
- 9. Developing staff and student digital capability Beetham/Jisc 2017 model CC BY-NC-ND
- 10. What is the Discovery tool? » A self-administered quiz about digital practices in education » Designed to give useful feedback including 'next steps' and links to resources » Reflective, informative and developmental » Still in development It is: » An objective measure of digital competence or performance » A complete learning resource or course of study » Validated and proven in practice (we are still learning!) It isn’t:
- 11. Navigating the user dashboard Menu Evaluation feedback form link here This icon takes the user to the six-elements of digital capability framework where all the elements are explained Data dashboard
- 12. Each element has: » Level: developing | capable | proficient » Score: how you assessed yourself to achieve this level » Next steps: what people at this level can try to develop further » Resources: links to selected resources for further exploration Individual report PDF download Report navigation
- 13. Institutional data dashboards » Provides institutional leads with: › Overall number of staff that have completed assessments › Scoring bands by organisation (developing / capable / proficient) › Scoring bands by department; sector comparisons for both
- 14. » Over 100 organisations participating in our digital discovery tool pilot – recently closed on the 31st May 18 » Analysis of the feedback from pilots » Improvements to the discovery tool » Question sets: › Core set for all staff › For teachers (HE / FE and skills) › Learners Discovery tool – where are we now?
- 15. Next steps » Building digital capability service, including discovery tool launches September 2018 » Discovery tool › Free (reduced) version available to anyone › Full version of the tool at a charge to institutions » More question sets in development » If you are interested, register your interest at: › ji.sc/register-digital-capabilities
- 16. Interim evaluation – headline findings » Total completions stand at 2,555 (as at 24 April), made up of: › 2,142 ‘All capabilities’ (core) questions › 294 HE teaching questions › 119 FE teaching questions › From 83 institutions » High response rates – 8 out of ten who started the digital discovery tool went on to complete it » Only 20% left the system having ‘not started’ or left whilst ‘in progress’ » Overall experience of the tool › HE and FE feedback similar › 8 out of 10 felt tool was easy to use and the interface was well designed › Over 70% of staff rated the tool as either good or excellent › Asked to rate ease of use of various bits of the tool, about 90% found it easy or v easy › Only 9 % didn’t download their report
- 17. Interim evaluation – comments ‘I enjoyed using it. The report accurately recorded my strengths and weaknesses’ ‘Did give me an idea of specific areas which would be worth working on, targeted action’ ‘I thought the data and insights it provided just based on a quick assessment was really good’ ‘it really makes you think about what you actually do, as opposed to what you think you do’
- 18. University of Westminster Professor Gunter Saunders Associate director digital engagement
- 19. The Digital Discovery Tool Professor Gunter Saunders Associate Director Digital Engagement University of Westminster
- 20. Outline • Strategic Context • Approaches to Engaging Staff • Feedback to Date • Lessons Learned • What Next?
- 21. Strategic Context Learning Futures 2015-2017 New Transformation Plan 2018 Reduction in Resources We want to improve Student Digital Tracker Digital capability an issue
- 22. Engaging Staff • Started with the Executive Board • DVC sponsor • Deans • Email • Bulk from the Deans, from me, • individual emails from me • Intranet news stories • Drop ins • Follow up with new online short course and Lynda
- 23. Feedback to Date Generally positive Senior staff Academic staff Professional Services From data analysis
- 24. Lessons Learned It’s worth sometimes just getting on with it to see what happens Staff really value the conversations that can arise in discussions about the discovery tool The significance of a national framework, of benchmarking
- 25. What Next? To complete a picture Student Discovery Staff Tracker Internal project • Digital capability • Supported by analysis of data collected
- 26. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Professor Gunter Saunders University of Westminster Thank you
- 27. Group discussions » On your tables, discuss ‘one thing we can do to help you move forward?’ » Share your journeys so far » Plenary discussion and feedback / questions from tables – what one thing will you take away?
- 28. » Launched in May 2017, ran again in November 2017 with 100 delegates at from across FE and HE » Next event – November 2018 » See our summaries of these events at: › May 2018: http://bit.ly/digicap-cop3 › Nov 2017: http://ji.sc/community-of- practice › May 2017: http://bit.ly/2CKZu1e » Join CoP mailing list › jiscmail.ac.uk/jisc-digcap-ug Community of practice ‘Valuable for inspiring new ideas and making new contacts, for sharing resources.’
- 29. New digital capability resources » Senior leaders briefing paper on delivering digital change: strategy, practice and process › http://bit.ly/jisc-leaders » How are HR departments supporting the development of staff digital capabilities? › https://bit.ly/2ImZY4o » Four new institutional case study videos: › https://ji.sc/digicap_films
- 30. Follow developments » Interested in the service? › Sign up at: ji.sc/register-digital- capabilities » Follow developments › Project blog: https://digitalcapability.jiscinvolve.org › Visit project page http://bit.ly/jiscdigcap Communication › Email the project team at: digitalcapability@jisc.ac.uk › Follow #digitalcapability on Twitter » Resources › Online guide – developing organisational approaches to digital capability http://bit.ly/digcapguide › Digital capability institutional videos https://ji.sc/digicap_films › Senior leaders briefing http://bit.ly/jisc-leaders › Digital leaders programme http://jisc.ac.uk/training/digital- leaders-programme
- 31. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Shri Footring, Alicja Shah Digital capabilities team shri.footring@jisc.ac.uk Thank You You can try the discovery tool hands-on during the networking break 14:50 – 15:10 today! alicja.shah@jisc.ac.uk
Editor's Notes
- Use for North and South England
- We all know that world is changing and is increasingly digital, the working landscapes are similiarly changing. We now need to prepare learners for a future that may look very different from today – with jobs that don’t currently exist. Students expectations of their educational experiences are also changing. To be employable in the modern world we need to develop students as digitally capable lifelong learners – And we need to go further, in developing digital entrepreneurs that can help shape their future employment.
- These findings from our 2017 Jisc digital insights provide the evidence of what students are telling us - although 80% of learners recognise that digital skills are important in their future career, only 50% feel that their course is preparing them for the digital worksplace. And only 40% felt that they were aware of their skills and where they needed to improve. Digital insights is a way of capturing the learners experiences and expectations of digital. It contains robust set of student tested questions delivered in BOS. The full report contains the summary findings from 2017 surveys, which had 22,500 responses in total, including 8,190 respondents from higher education, across 38 different higher education providers. Responses were from 74 providers across HE, FE, skills and online learners.
- Before we start ….
- This quote from Epping Forest College shows digital capability is increasingly at the heart of organisational planning
- One element of the service which we’ll be focusing on today is the discovery tool, which is aimed at individual staff and students and enables them to self-assess their skills. It provides a series of reflective questions that relate to the different elements of digital capability we have defined in the the six elements of digital capability model (organised by the 15 sub-elements). Buy answering the questions staff are made aware of the skills they already have and new ones they might like to try. The results show a visual summary of where you, next steps and further resources. As it’s designed to be primarily a developmental tool, it hasn’t been designed to be an objective measure of digital competence, and isn’t designed to be a full course of study – instead it provides a range of pointers to relevant resources.
- Highlight the question sets – currently three possible – FE teachres, HE teachers and students. More role-focused question sets in development around library roles, apprenticeships. Two new ones around research area in the planning.
- Once a user has completed all the questions within an assessment they are provided with a tailored report that for each element provides: Confidence level (developing | capable | proficient) Score Suggested next steps And useful resources They can download their report.
- All anonymous – no individual data is identifiable. For benchmarking, insitututions aren’t identified. Aimed at institutional leads to support organisational planning. Care needs to be taken around how this data is used – we have guidance to help institutions make sense of their data.
- So following a small pilot with 15 organisations early last year, we’ve been working with over 100 HE, FE and independent training providers in wider pilot from Dec 17 that has just finished at the end of May. For all pilot institutions they have continued access to the tool till the 13th July, and many are making the most of the opportunity to use the tool as part of staff development events in June. We’ve captured feedback data from staff, students and institutional leads and will be analysing how well the tool is meeting their needs to inform our future planning over the next couple of months. I’ll share some of the data from the interim analysis in April with you shortly. Staff can access questions sets tailored to whether they are teaching in an FE or HE context, and a new version for studetns was launched in April for pilots to test. Over the summer we are developing new sets for library roles, and those delivering in a work-based apprenticeships context.
- We have now had approval to run the digital capability service, including the discovery tool, as a full service from September 18. If you are not a pilot institution and would like to get access to the tool before registering interest, please contact the project team at: digitalcapability@jisc.ac.uk
- We have just started the final analysis of findings from feedback from staff, students and institutional leads about how well the tool meets their needs which will inform our planning going forwards, but we can share the key findings from our interim analysis of feedback which took place in April –the preliminary data is looking positive, and has provided some key themes to improve on which have fed into content changes in April.
- These are some examples of some of the positive feedback we’ve received.
- Volunteers needed – user testing the site
- Link to register your interest in the service. Or contact the project team for access. And full resource set available from the project page including the six elements framework. Community of practice – join mailing list. Next gathering in November, date tbc.