Building the digital capability of your staff and students
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A workshop presentation from Connect More in Wales 2017 Speakers: - Lisa Gray, senior co-design manager, Jisc - Joseph Pilgrim, digital learning coordinator, ACT Training - Heather Price, senior co-design manager, Jisc - Ian Upton, lecturer in technology enhanced learning, Coventry University
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Building the digital capability of your staff and students
- 2. Building the digital capabilities of your staff and students
- 3. Overview of the session »Overview of the Building digital capabilities service and Discovery tool »A skills perspective: › Joe Pilgrim, Digital Learning Co-ordinator, ACT Training »A university perspective: › Ian Upton, Academic Development, Coventry University »Q&A »Discussion tables »Feedback
- 4. What is your digital superpower? »Your digital super-power › What one digital thing are you really good at? What do your friends ask you to help them with? › Add in your superpower to our word cloud »Go to menti.com »Enter the code 815794 »Enter up to 3!
- 5. The Building digital capability service
- 6. What is it and why is digital capability important? » We need all staff and students’; to acquire the digital skills and capabilities for living, learning and working in a digital world › Changing world and working landscape › Changing expectations of learners › Digital capabilities are key employability skills – and we need to go further » Graduate work is being transformed by digital technologies and data (IPPR 2017: Managing automation) » 72% of large firms are struggling to recruit workers with digital skills (ECORYS UK 2016: Digital skills for the UK Economy) » Young people in the UK are less digitally literate than in many OECD countries (OECD 2016: Survey of Adult Skills).
- 7. What the students are telling us 80% of HE learners feel that digital skills will be important in their chosen career... … but only 50% agree that their course prepares them well for the digital workplace Half of learners didn’t know or weren’t sure what digital skills their course required before they started it 40% agreed that they have been told what digital skills they need to improve
- 8. What is the Discovery tool? It is: »A self-administered quiz about digital practices in education »Designed to give useful feedback including 'next steps' and links to resources » Reflective, informative and developmental »Still in development. It isn’t: »An objective measure of digital competence or performance » A complete learning resource or course of study »Validated and proven in practice (we are still learning!)
- 9. Navigating the user dashboard Menu Evaluation feedback form link here This icon takes the user to the six- elements of digital capability framework where all the elements are explained Data dashboard
- 10. Each assessment has three question types 1 2 3 Confidence Best fit/Depth Breadth
- 11. Each element has: » Level: developing | capable | proficient » Score: how you assessed yourself to achieve this level » Next steps: what people at this level can try to develop further » Resources: links to selected resources for further exploration Individual report PDF download Report navigation
- 12. Institutional data dashboards »Provides institutional leads with anonymised data on: › Overall number of staff that have completed assessments (by department) › Scoring bands by organisation (developing / capable / proficient) › Scoring bands by department › Sector comparisons for both
- 13. Discovery tool – where are we now? » Over 100 organisations participating in our Digital discovery tool pilot – recently closed on the 31st May 18 » Access for the pilots continues until Friday 13th July » The discovery tool, as part of the Building digital capabilities service will continue to run as a full Jisc service from September » If you are interested – register your interest at: ji.sc/register-digital- capabilities
- 14. Evaluation – headline findings » Total completions for staff stand at 4,812 (as at 31st May), made up of: › 1352 FE and skills › 3042 HE › 418 Other › From 66 institutions (staff pilot), 11 institutions (learner pilot) » Total completions for students stand at 413 (from April – May) » Overall experience of the tool › HE and FE staff and student feedback broadly similar › 8 out of 10 felt tool was easy to use and the interface was well designed. › Over 7 out of 10 staff rated the tool as either ‘good’ (median) or ‘excellent’ › Students were slightly more negative, median judgement was also ‘good’ but more likely than staff to say it was ‘average’
- 15. Positive comments ‘Did give me an idea of specific areas which would be worth working on’ ‘I enjoyed using it.The report accurately recorded my strengths and weaknesses’ ‘it really makes you think about what you actually do, as opposed to what you think you do’ ‘Made me think about things in more detail, and actually assess responses Really useful, and I particularly like how it is relevant to skills for both my course and my future career [I’ve] shied away from this area, so having an abundance of help/ feedback was great. ‘I thought the data and insights it provided just based on a quick assessment was really good’ 15
- 16. Organisational perspectives »A skills journey: › Joe Pilgrim, Digital Learning Co-ordinator, ACT Training »A university journey: › Ian Upton, Academic Development, Coventry University
- 17. ACT Training: Building Digital Capability Joe Pilgrim
- 18. »There is no industry standardised measure for digital confidence and competence. »Our Staff Training department, need to know the skill gaps we have in our organisation, so that they can create tailored training sessions and courses. The Challenge
- 19. »Looked at various options: - Microsoft Digital Literacy Certificate Test - i-Test: University of Exeter - Various commercial (expensive) options Previous Attempts
- 20. Jisc Discovery Tool Pilot » Attended webinar sessions to check whether the system would meet our needs. » Hosted JISC for a pre-pilot session. » Promoted the tool internally with staff. Engagement/Planning » Piloted with 15 staff. » 14 completed assessments. » General Feedback: “Easy to use.” “Resources pointers are good.” “Good start to assessing capability.” Experience
- 21. “ It gives you something to think about in terms of investigating tech you had no idea existed!”
- 22. The Results »ACT pilot staff scoring bands… » We have highlighted capabilities that we are weaker in as a company, and are in the process of developing training to upskill staff in these areas.
- 23. Next Steps »We aim to use the pilot data to inform our next set of training sessions. »Currently waiting for the full pricing model of the Discovery Tool to decide which tier version to use. »Will use the data as a benchmark to assess success of staff training on a yearly basis.
- 25. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Joe Pilgrim Digital Learning Co-ordinator josephpilgrim@acttraining.org.uk ACT Training: Building Digital Capability Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET 029 2046 4727
- 26. How Coventry University are building digital capability, and using the framework, discovery tool and other resources in their journey… Ian Upton
- 27. The Coventry Context “Innovation and digital fluency creates rich experiences and enhances learning environments from course design through to interactive student learning.” Coventry University Education Strategy
- 28. Enthusiasm & Buy-in Senior Management School & Faculty Management Local Learning Technologists
- 29. Imageby: Neonbrandonunsplash.com Conference Stand and Drop-in Sessions Staff Message of the Day London CampusTrial Top and Bottom Push Localised Support / Marketing App bit.ly/cudct
- 30. We didn’t capture hearts and minds! GDPRTraining Sign Up Barriers Spam Filter Blues Accesses: ?
- 31. “Sometimes by losing a battle you find a new way to win the war.” Donald Trump
- 33. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Ian Upton Academic Development ian.upton@coventry.ac.uk
- 34. Group discussions »On your tables, discuss ‘one thing we can do to help you move forward?’ »Share your journeys so far »Plenary discussion and feedback / questions from tables – what one thing will you take away?
- 35. Next steps » Building digital capability service, including discovery tool › Approval to run as a full service from September 2018 » The full service will include for the tool (as part of the wider service): › Free (reduced) version available to staff › Full version of the tool at a charge to institutions » If you are interested, register your interest at: ji.sc/register-digital- capabilities
- 36. New digital capability resources » Senior leaders briefing paper on Delivering digital change: strategy, practice and process http://bit.ly/jisc-leaders » How are HR departments supporting the development of staff digital capabilities? https://bit.ly/2ImZY4o » Four new institutional case study videos: https://ji.sc/digicap_films
- 37. Community of Practice » Launched in May 2017, ran again in November 2017 & May 2018 with 100 delegates at from across FE and HE » Next event – November 2018 » See our summaries of these events at: › May 2018: http://bit.ly/digicap-cop3 › Nov 2017: http://ji.sc/community-of- practice › May 2017: http://bit.ly/2CKZu1e » Join CoP mailing list www.jiscmail.ac.uk/jisc-digcap-ug ‘Valuable for inspiring new ideas and making new contacts, for sharing resources.’
- 38. Follow developments » Interested in the service? › Sign up at: ji.sc/register-digital- capabilities » Follow developments › Project blog: https://digitalcapability.jiscinvolve.org › Visit project page http://bit.ly/jiscdigcap Communication › Email the project team at: digitalcapability@jisc.ac.uk › Follow #digitalcapability on Twitter » Resources › Online guide – Developing organisational approaches to digital capability http://bit.ly/digcapguide › Six elements framework: http://ji.sc/digicap_ind_frame › Digital capability institutional videos https://ji.sc/digicap_films › Senior leaders briefing http://bit.ly/jisc-leaders › Digital leaders programme http://jisc.ac.uk/training/digital- leaders-programme
Editor's Notes
- Use for Northern Ireland Scotland
- Before we start ….
- We all know that world is changing and is increasingly digital, the working landscapes are similarly changing. We now need to prepare learners for a future that may look very different from today – with jobs that don’t currently exist. Students expectations of their educational experiences are also changing. To be employable in the modern world we need to develop students as digitally capable lifelong learners – And we need to go further, in developing digital entrepreneurs that can help shape their future employment.
- These findings from our 2017 Jisc digital experience insights report provide the evidence of what students are telling us - although 80% of learners recognise that digital skills are important in their future career, only 50% feel that their course is preparing them for the digital worksplace. And only 40% felt that they were aware of their skills and where they needed to improve. Digital insights is a way of capturing the learners experiences and expectations of digital. It contains robust set of student tested questions delivered in BOS. The full report contains the summary findings from 2017 surveys, which had 22,500 responses in total, including 8,190 respondents from higher education, across 38 different higher education providers. Responses were from 74 providers across HE, FE, skills and online learners.
- So the Jisc building digital capabilities service is aiming to provide a range of tools and resources to support institutions moving towards organisational digital capabilities. From the organisational perspective (the extent to which the culture, policies and infrastructure of an organisation enable and support digital practices’) down to supporting individual staff and students. One element of the service which we’ll be focusing on today is the discovery tool, which is aimed at individual staff and students and enables them to self-assess their skills. It provides a series of reflective questions that relate to the different elements of digital capability we have defined in the the six elements of digital capability model (organised by the 15 sub-elements). Buy answering the questions staff are made aware of the skills they already have and new ones they might like to try. The results show a visual summary of where you, next steps and further resources. As it’s designed to be primarily a developmental tool, it hasn’t been designed to be an objective measure of digital competence, and isn’t designed to be a full course of study – instead it provides a range of pointers to relevant resources.
- Highlight the question sets – currently three possible – FE teachres, HE teachers and students. More role-focused question sets in development around library roles, apprenticeships. Two new ones around research area in the planning.
- Within each assessment there are 3 question types for each element of the quiz: There is a Confidence question: where the user rates their confidence with a digital practice or skill There is a ‘Best fit’ or ‘Depth’ question: where the user needs to select one response out of four that best describes their approach to a digital task And finally there is a ‘Grid’ or ‘Breadth’ question: where the user can select all the digital activities they do, from a choice of six All of the questions are intended to nudge the user to question themselves, clarify their understanding or help them think of examples of their digital skills And the questions either have been user tested and will be reviewed further before the full service version goes live in the Autumn
- Once a user has completed all the questions within an assessment they are provided with a tailored report that for each element provides: Confidence level (developing | capable | proficient) Score Suggested next steps And useful resources They can download their report.
- All anonymous – no individual data is identifiable. For benchmarking, institutions aren’t identified. Aimed at institutional leads to support organisational planning. Care needs to be taken around how this data is used – we have guidance to help institutions make sense of their data.
- So following a small pilot with 15 organisations early last year, we’ve been working with over 100 HE, FE and independent training providers in wider pilot from Dec 17 that has just finished at the end of May. For all pilot institutions they have continued access to the tool till the 13th July, and many are making the most of the opportunity to use the tool as part of staff development events in June. We’ve captured feedback data from staff, students and institutional leads and will be analysing how well the tool is meeting their needs to inform our future planning over the next couple of months. I’ll share some of the data from the interim analysis in April with you shortly. Staff can access questions sets tailored to whether they are teaching in an FE or HE context, and a new version for studetns was launched in April for pilots to test. Over the summer we are developing new sets for library roles, and those delivering in a work-based apprenticeships context.
- We have just started the final analysis of findings from feedback from staff, students and institutional leads about how well the tool meets their needs which will inform our planning going forwards, here are some of the key findings. Preliminary data is looking positive, and has provided some key themes to improve on which have fed into content changes in April. Completions for students lower as this only came online for testing in April.
- Yes it was relevant and it confirmed what I thought my strengths and weakness are. Made me think about things in more detail, and actually assess responses. I think the report is really useful and I particularly like how it is relevant to skills for both my course and future career. Shied away from this area, so having an ‘abundance’ of help/feedback was great. You can be unsure of the relevance of the questions until the question appears, then you realise how relevant they can be. It made me reflect on my own skills and how I could develop them further.
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- We have now had approval to run the digital capability service, including the discovery tool, as a full service from September 18. If you are not a pilot institution and would like to get access to the tool before registering interest, please contact the project team at: digitalcapability@jisc.ac.uk
- Volunteers needed – user testing the site
- Link to register your interest in the service. Or contact the project team for access if you haven’t already got access to it. And come to see us in the meet the speaker session and we can support you to get in. And full resource set available from the project page including the six elements framework. Community of practice – join mailing list. Next gathering in November, date tbc.