.

1. Building digital capability of staff and students
Shri Footring, Senior co-design manager
#digitalcapability

2. Who we are?
27/06/2018 An introduction to Jisc 2
Jisc is the UK higher, further education
and skills sectors’ not-for-profit organisation
for digital services and solutions
Operate shared
digital infrastructure
and services
Provide trusted advice and
practical assistance for
universities, colleges and
learning providers
We…
Negotiate sector-wide deals
with IT vendors and
commercial publishers

3. Building Digital Capabilities of staff and students
»What do we mean by Digital capabilities? Why is this important?
»What does that mean for educators?
»What do we have to support you
08/11/17 #digitalcapability http://ji.sc/building-digicap

4. So what are digital capabilities?
08/11/17 #digitalcapability http://ji.sc/building-digicap
University of Derby ‘What are digital capabilities?’
https://www.youtube.com/watch?v=ZK9K_a0fq5o&feature=youtu.be

5. #digitalcapability http://ji.sc/building-digicap
Your digital capability..
»Your digital super-power
› What one digital thing are you
really good at?What do your
friends ask you to help them with?
What do you do with pride?
› Write this on a post-it note and
stick it to yourself
› Turn to your neighbours and
introduce yourself: share your
digital super-power
16/05/18

6. #digitalcapability http://ji.sc/building-digicap
Why do digital skills matter?
10/01/18
»Graduate work is being transformed by digital technologies and
data (IPPR 2017: Managing automation)
»Only 50% HE students say their course prepares them for digital
work (Jisc 2017: Finding from the Digital student experience tracker)
»72% of large firms are struggling to recruit workers with digital skills
(ECORYS UK 2016:
Digital Skills for the UK Economy)
»Young people in the UK are less
digitally literate than in many
OECD countries (OECD 2016:
Survey of Adult Skills).
Context..

7. The supply of digital skills is lagging behind demand
38%
of workplaces in Europe
report that a lack of
digital skills is harming
their business.
EuropeanCommission (2017):
‘Human capital:
Europe’s Digital Progress Report
2017’
https://ec.europa.eu/digital-single-
market/en/european-digital-progress-
report
40%
of employers claim that
they struggle to find
candidates for ICT roles.
EuropeanCommission (2017):
‘Factsheet:The Digital SkillsGap in
Europe’ https://ec.europa.eu/digital-
single-market/en/news/digital-skills-
gap-europe
40%
of people who use software
at work do not know how
to do so effectively.
OECD, 2016
‘A guide to preparing the
workforce for an inclusive
digital economy’, Jack Orlik
Nesta and Readie (2018)
http://bit.ly/2If8fHB

8. Student digital experience tracker
12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent
» A tried and tested student survey, made up of:
› Closed questions that can be benchmarked
› Open questions for local analysis
› Chance to add or customise further questions
» A learner engagement process
» A Community of practice around the tracker
process and findings
» Reports available from http://bit.ly/jisctracker17
http://bit.ly/tracker17brief

9. Extensively trialled and evaluated
12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent
» Initial questions based on ‘digital
student’ research and sector
consultations (2016)
» Closed pilot with 24 selected
institutions (2016)
» Open pilot with 85 self-selecting
institutions & 29k respondents
(2016-17)
» Current open pilot with 160 (65 FE)
institutions & 22k respondents
already (2017-18)
» Staff tracker about to be piloted
Student questions in four areas:
available from bit.ly/trackerguide

10. »Regularly access their
institution’s VLE via a mobile
device
Views on theVLE
»Rely on their institution’s VLE
to do their coursework
12/02/2018 http://ji.sc/building-digicap

11. What are learners doing with their devices?
Discuss learning
informally on social
media
Make note/recordings, and
look for additional resources
Access learning on the
move
Organise their study
time
12/02/2018 http://ji.sc/building-digicap

12. 86%
91%
81%
67%
Digital safety and wellbeing
12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent
FE
HE
I know where to get help from
my learning provider if I being
bullied or harassed online (% agree)
My learning provider expects
me to behave respectfully in
online spaces (% agree)
My learning provider
helps me stay safe
online (% agree)
68%
57%
More could be done by providers to support and educate learners on digital safety and wellbeing
Q14/15.How much do you agree with the following statements?

13. 12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent Q14/15.How much do you agree with the following statements?
When digital technology is used on my course

14. 12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent Q14/15.How much do you agree with the following statements?
When digital technology is used on my course

15. Tracker findings: learning and teaching
12/02/2018 https://digitalstudent.jisc.ac.uk #digitalstudent
»In qualitative data, learners
overwhelmingly ask that digital
technology does not replace face-
to-face teaching
»They do want more reliable and
more joined-up access to
services…
»… and more interactivity, f2f and
with digital systems

16. What does this mean for staff?
» Does your organisation have a common understanding of digital capability?
» How is this communicated?
» http://ji.sc/Digi-cap-different-roles

17. 5 Barriers to upskilling the workforce in digital
1. Culture of learning - People think that learning is for the young
2. Motivation - People don’t see a need for digital skills
3. Leadership - Organisations’ leaders need to drive digital
transformation
4. Resources - Learning puts pressure on the resources of businesses
and individuals
5. Access to training - People can’t find training that is relevant to
their needs
Delivering digital skills, A guide to preparing the workforce
for an inclusive digital economy, Jack Orlick, Readie and Nesta (2018),
http://bit.ly/2If8fHB

18. Digital capabilities discovery tool
» The discovery tool supports individual staff working
in universities, colleges and training providers to
reflect on their digital capabilities
» It presents a series of reflective questions that relate
to the different elements of capability we have
defined
» Questions are quiz-like and non-judgemental
» By answering the questions, staff are made aware of
digital skills they already have and new ones they
might try
» Results show a visual summary of where you are,
next steps and further resources
12/02/2018 #digitalcapability http://ji.sc/building-digicap
http://bit.ly/digcapdiscovery

19. Role profiles
» Eight role profiles
› HE teacher profile mapped to UKPSF
› FE teacher
› Digital leader
› Library and information professional
mapped to CILIP PKSB
› Researcher mapped to RDF in
collaboration withVitae
› Learning technology mapping in
collaboration with ALT
› Learner
› In draft: administrative staff
12/02/2018
http://ji.sc/Digi-cap-different-roles

20. #digitalcapability http://ji.sc/building-digicap
What is the Digital discovery tool?
It is:
»A self-administered quiz about
digital practices in education
»Designed to give useful
feedback including 'next steps'
and links to resources
» Reflective, informative and
developmental
»A pilot (not finished yet!)
It is not:
» An objective measure of digital
competence or performance
»A complete learning resource or
course of study
»Validated and proven in
practice (we are still learning!)
10/01/18

21. Digital Discovery tool – where are we now?
»Over 100 organisations participating
in Digital discovery tool pilot until
May 18
»New platform from Potential.ly
»Question sets:
– core set for all staff;
– for teachers (HE / FE & Skills);
– NEW!! learners
– more to come…
» Over 2,600 completions of the question
sets to date…

22. Interim evaluation – headline findings
» Total completions:
› 1,632 – core questions
› 183 HE teaching questions
› 113 FE teaching questions
between mid-Jan and mid-April.
› From 86 institutions
» High response rates – 8 out of ten
who started went on to complete it
» Only 20% left the system having ‘not
started’ or left whilst ‘in progress’
» Overall experience of the tool
› HE and FE feedback similar
› 8 out of 10 felt tool was easy to use
and the interface was well designed.
› Over 70% of staff rated the tool as
either good or excellent
› Asked to rate ease of use of various
bits of the tool, about 90% found It
easy or v easy
› Only 9 % didn’t download their report

23. Building digital capability into the curriculum
» How are opportunities for students to
develop their digital capabilities
integrated into the curriculum?
› Digital capabilities are subject
specialised
› Every student brings their own
personal digital practices
› Staff need to be confident in their
subject, their teaching, and their
digital practice
› Digital capability is not a separate
aspect of learning but integral to
being effective in a subject area, or a
vocation or profession
» http://bit.ly/digcapcurric

24. New digital capability resources
»Senior leaders briefing
paper on Delivering
digital change: strategy,
practice and process
http://bit.ly/jisc-leaders
»How are HR departments
supporting the
development of staff
digital capabilities?
http://bit.ly/digcaphr
»Four new institutional case study videos: https://ji.sc/digicap_films

25. Follow developments
» Follow developments
› Project blog:
https://digitalcapability.jiscinvolve.org
› Visit project page
http://bit.ly/jiscdigcap
› Join our digital capability community
of practice
https://www.jiscmail.ac.uk/jisc-digcap-
ug
Communication
› Email the project team at:
digitalcapability@jisc.ac.uk
› Follow #digitalcapability on Twitter
» Resources
› Online guide – Developing
organisational approaches to digital
capability
http://bit.ly/digcapguide
› Digital capability institutional videos -
https://ji.sc/digicap_films
› Digital leaders programme –
http://jisc.ac.uk/training/digital-
leaders-programme

26. What one thing…
»…are you going to
take back to build
the digital capability
of staff and
students?
»Visit
www.menti.com
»Enter code:
84 28 59

27. Except where otherwise noted, this work is licensed under CC-BY-NC-ND
Contact us
Shri Footring
Senior co-design manager
Shri.Footring@jisc.ac.uk
#digitalcapability http://bit.ly/jiscdigcap