Building Meaningful Customer Relationships
Using Hover to Win More Business
marketing@surefirelocal.com
05/11/17
ABOUT US
The Surefire Local Marketing Cloud
● Simple & complete operating system that “just works”
● Unified “best of breed” essential tools in one place
● Perspective/ROI with reporting on leads & sales
● Choice to pick & choose services via the Marketplace
● Support with personalized account services support
SurefireLocal.com 2
OUR CLIENTS
SurefireLocal.com 3
Today’s Speakers
Dena Nejad
Director of Marketing
Jeff White
VP, Client Services
Agenda
● Understand today’s homeowner journey & their
expectations
● How visual assets such as project photos can drive
quicker decision making
● Establish credibility using the latest in technology
during in-home consultations
SurefireLocal.com 4
Sales process has gone online
SurefireLocal.com 5
● Submit contact forms
● Chat live via online chat
● Look up your business on
review sites and social media
● Click to call features on mobile
websites
Homeowner expectations
SurefireLocal.com 6
Want to see as close to possible what the
final product will look like before buying in
They research online and form an opinion
about your business far before they
consider calling you
Visual content wins
SurefireLocal.com 7
People want to see
what they’re getting
for their money
Start with the basics
SurefireLocal.com 8
Share project photos on your website, online directories,
and social media
Then there are tools like Hover
SurefireLocal.com 9
MODERN TECHNOLOGY
1
0
HOVER transforms smartphone photos of any
home into a fully measured, customizable 3D
model so contractors can save time, gain a
competitive edge and win more business.
The scope will depend on whether you select
‘ROOF-ONLY’ or ‘COMPLETE’ measurements in the app:
Roof-Only measurements include:
- Square footage, pitch and key line segments for the full
roof and by each roof facet
ACCURATE MEASUREMENTS
1
1
HOVER’s measurements are accurate (within +/- 5%) and
reliable to quote any job
Complete measurements include:
- Everything in Roof-Only
- Square footage measurements for siding, windows,
doors, brick, stone, trim, and all other material types
- Specific line segments for corners, soffit, fascia and
more
1
2
Interactive 3D measurements accessible in the mobile app and online
Printable PDF measurements, including all the measurements mentioned on the
previous slide, can be handy on the job site
ACCURATE MEASUREMENTS
CUSTOMIZABLE 3D MODEL
1
3
Create the perfect home, and show homeowners what different products
and colors will look like on an interactive 3D model
Design new roofs, siding, soffits, trims, fascias, shutters and windows within seconds
HOVER design features take out the guesswork by showing you exactly
what your next project will look like
1
4
• Largest asset they own
• Homeowners are visual
• They want transparency
• Technology is key
WHY IS THIS IMPORTANT?
TESTIMONIALS
1
5
“As a sales tool, HOVER is critically important. The ability
to show our clients a visual rendering of their home with
different roofing and siding choices really helps and
eases the decision making process.”
Gary Kearns
Kearns Brothers
Sales & Marketing Manager
“HOVER shows a level of professionalism that sets us
apart from our competition. It helps to show that we are
not just a Pete in the pickup.”
Paul Trautman
Timberland Exteriors
Owner
SUCCESS METRICS
1
6
Higher Close Rates:
close rates increase by
10-15%
Increased Average
Revenue per Job:
contractors are selling
more premium grade
products and cross selling
other upgrades
Decrease Estimating &
Material List Build Time:
contractors have shaved
an hour on average from
both of these processes
Increased # of Estimates
Per Day:
average exterior
contractor can expect to
run an additional 1-2
leads per day
Get a Complimentary
Digital Marketing Consult
Call
(888) 804-8685
Email
marketing@surefirelocal.com
SurefireLocal.com 17
SurefireLocal.com 18

Building Meaningful Customer Relationships Using Hover to Win More Business

  • 1.
    Building Meaningful CustomerRelationships Using Hover to Win More Business marketing@surefirelocal.com 05/11/17
  • 2.
    ABOUT US The SurefireLocal Marketing Cloud ● Simple & complete operating system that “just works” ● Unified “best of breed” essential tools in one place ● Perspective/ROI with reporting on leads & sales ● Choice to pick & choose services via the Marketplace ● Support with personalized account services support SurefireLocal.com 2 OUR CLIENTS
  • 3.
    SurefireLocal.com 3 Today’s Speakers DenaNejad Director of Marketing Jeff White VP, Client Services
  • 4.
    Agenda ● Understand today’shomeowner journey & their expectations ● How visual assets such as project photos can drive quicker decision making ● Establish credibility using the latest in technology during in-home consultations SurefireLocal.com 4
  • 5.
    Sales process hasgone online SurefireLocal.com 5 ● Submit contact forms ● Chat live via online chat ● Look up your business on review sites and social media ● Click to call features on mobile websites
  • 6.
    Homeowner expectations SurefireLocal.com 6 Wantto see as close to possible what the final product will look like before buying in They research online and form an opinion about your business far before they consider calling you
  • 7.
    Visual content wins SurefireLocal.com7 People want to see what they’re getting for their money
  • 8.
    Start with thebasics SurefireLocal.com 8 Share project photos on your website, online directories, and social media
  • 9.
    Then there aretools like Hover SurefireLocal.com 9
  • 10.
    MODERN TECHNOLOGY 1 0 HOVER transformssmartphone photos of any home into a fully measured, customizable 3D model so contractors can save time, gain a competitive edge and win more business.
  • 11.
    The scope willdepend on whether you select ‘ROOF-ONLY’ or ‘COMPLETE’ measurements in the app: Roof-Only measurements include: - Square footage, pitch and key line segments for the full roof and by each roof facet ACCURATE MEASUREMENTS 1 1 HOVER’s measurements are accurate (within +/- 5%) and reliable to quote any job Complete measurements include: - Everything in Roof-Only - Square footage measurements for siding, windows, doors, brick, stone, trim, and all other material types - Specific line segments for corners, soffit, fascia and more
  • 12.
    1 2 Interactive 3D measurementsaccessible in the mobile app and online Printable PDF measurements, including all the measurements mentioned on the previous slide, can be handy on the job site ACCURATE MEASUREMENTS
  • 13.
    CUSTOMIZABLE 3D MODEL 1 3 Createthe perfect home, and show homeowners what different products and colors will look like on an interactive 3D model Design new roofs, siding, soffits, trims, fascias, shutters and windows within seconds HOVER design features take out the guesswork by showing you exactly what your next project will look like
  • 14.
    1 4 • Largest assetthey own • Homeowners are visual • They want transparency • Technology is key WHY IS THIS IMPORTANT?
  • 15.
    TESTIMONIALS 1 5 “As a salestool, HOVER is critically important. The ability to show our clients a visual rendering of their home with different roofing and siding choices really helps and eases the decision making process.” Gary Kearns Kearns Brothers Sales & Marketing Manager “HOVER shows a level of professionalism that sets us apart from our competition. It helps to show that we are not just a Pete in the pickup.” Paul Trautman Timberland Exteriors Owner
  • 16.
    SUCCESS METRICS 1 6 Higher CloseRates: close rates increase by 10-15% Increased Average Revenue per Job: contractors are selling more premium grade products and cross selling other upgrades Decrease Estimating & Material List Build Time: contractors have shaved an hour on average from both of these processes Increased # of Estimates Per Day: average exterior contractor can expect to run an additional 1-2 leads per day
  • 17.
    Get a Complimentary DigitalMarketing Consult Call (888) 804-8685 Email marketing@surefirelocal.com SurefireLocal.com 17
  • 18.