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© 2014 Builder Partnerships
Confidential Information
BUILDER PARTNERSHIPS
For maximum performance and profit.
Builder Engagement Process
Prepared	
  for:	
  
How To Sell Builders
© 2015 Builder Partnerships
Confidential Information
Stephen Crouch
18 Years with Manufacturers

Finance & Operations

Residential Channel Marketing

National Accounts
Vice President of Operations
Builder Partnerships
Why Are Mid-Tier Builders Important?
•  Largest Builder Category
•  Innovation Drivers
•  Strong Local Brands
•  Important Customers for Trades
•  Fewer Decision Makers
© 2015 Builder Partnerships
Confidential Information
Take Away
Actionable suggestions you can use to
improve the effectiveness of your builder
sales focus in 2016
© 2015 Builder Partnerships
Confidential Information
Setting Expectations
•  Can Be a Long Sales Process
•  Hard to Win, Hard to Lose
•  Up Front Time Investment
© 2015 Builder Partnerships
Confidential Information
Organization & Training
•  It’s a Team Effort
•  Everyone Has a Role
•  Coordination is Key
•  Focus on Builder’s Needs
© 2015 Builder Partnerships
Confidential Information
Creating Opportunities
•  Define Your Target Builder Segment
•  Coordinate with Marketing
•  Identify Targets
•  Research
•  Be Resourceful
•  Patient Persistence
© 2015 Builder Partnerships
Confidential Information
Selling – Bring Solutions
•  Research the Builder
•  Research their Competitors
•  Visit Job Sites
•  Talk to Sales People
•  Know Your Competition
•  Be a Resource
© 2015 Builder Partnerships
Confidential Information
Selling – It’s Personal
•  Credibility Matters
•  Follow-Up Matters
•  Do What You Say You Will Do
•  Show You Care
© 2015 Builder Partnerships
Confidential Information
Selling – Define Success
•  Understand the Opportunity
•  Be Realistic
•  Small Standard vs. Big Option
•  Be Prepared to Negotiate
© 2015 Builder Partnerships
Confidential Information
Selling – Negotiating
•  Product Supply
•  Warranty
•  Technical Support
•  Design Support
•  Sales Training
•  Model Home Benefits
•  Design Center Displays
•  Product Drawings
•  Price Notifications
•  Research Facility Use
•  Incentive $ Amounts
Bridge the Gap
Between
Lowest Price
and Best Price!
© 2015 Builder Partnerships
Confidential Information
Selling – Make “Yes” Easy
•  Know the Installer Options
•  Make Sure Product is Available
•  Support Product Conversion
•  Help the Builder Promote Your Product
•  Train the Builder Sales Team
© 2015 Builder Partnerships
Confidential Information
The On-Going Process
•  Identify Sales Targets
•  Assign Responsibilities
•  Track Progress
•  Identify the Source for Engagement Feedback
•  Operational Rhythm for Reviewing Builder Goals
•  Manage Relationships
© 2015 Builder Partnerships
Confidential Information
In Summary
•  Know Your Target Builder Segment
•  Involve the Entire Team
•  Builder Focused Sales Process
•  Research
•  Follow-Up
Ques1ons	
  and	
  Comments	
  
Contact	
  Info:	
  
	
  
	
  
Stephen	
  Crouch	
  
Builder	
  Partnerships	
  
7325	
  S.	
  Pierce	
  Street,	
  Suite	
  203	
  
LiEleton,	
  CO	
  	
  80128	
  
303.884.3365	
  
stephen@builderpartnerships.com	
  
	
  

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How to Sell Builders

  • 1. © 2014 Builder Partnerships Confidential Information BUILDER PARTNERSHIPS For maximum performance and profit. Builder Engagement Process Prepared  for:   How To Sell Builders
  • 2. © 2015 Builder Partnerships Confidential Information Stephen Crouch 18 Years with Manufacturers Finance & Operations Residential Channel Marketing National Accounts Vice President of Operations Builder Partnerships
  • 3. Why Are Mid-Tier Builders Important? •  Largest Builder Category •  Innovation Drivers •  Strong Local Brands •  Important Customers for Trades •  Fewer Decision Makers
  • 4. © 2015 Builder Partnerships Confidential Information Take Away Actionable suggestions you can use to improve the effectiveness of your builder sales focus in 2016
  • 5. © 2015 Builder Partnerships Confidential Information Setting Expectations •  Can Be a Long Sales Process •  Hard to Win, Hard to Lose •  Up Front Time Investment
  • 6. © 2015 Builder Partnerships Confidential Information Organization & Training •  It’s a Team Effort •  Everyone Has a Role •  Coordination is Key •  Focus on Builder’s Needs
  • 7. © 2015 Builder Partnerships Confidential Information Creating Opportunities •  Define Your Target Builder Segment •  Coordinate with Marketing •  Identify Targets •  Research •  Be Resourceful •  Patient Persistence
  • 8. © 2015 Builder Partnerships Confidential Information Selling – Bring Solutions •  Research the Builder •  Research their Competitors •  Visit Job Sites •  Talk to Sales People •  Know Your Competition •  Be a Resource
  • 9. © 2015 Builder Partnerships Confidential Information Selling – It’s Personal •  Credibility Matters •  Follow-Up Matters •  Do What You Say You Will Do •  Show You Care
  • 10. © 2015 Builder Partnerships Confidential Information Selling – Define Success •  Understand the Opportunity •  Be Realistic •  Small Standard vs. Big Option •  Be Prepared to Negotiate
  • 11. © 2015 Builder Partnerships Confidential Information Selling – Negotiating •  Product Supply •  Warranty •  Technical Support •  Design Support •  Sales Training •  Model Home Benefits •  Design Center Displays •  Product Drawings •  Price Notifications •  Research Facility Use •  Incentive $ Amounts Bridge the Gap Between Lowest Price and Best Price!
  • 12. © 2015 Builder Partnerships Confidential Information Selling – Make “Yes” Easy •  Know the Installer Options •  Make Sure Product is Available •  Support Product Conversion •  Help the Builder Promote Your Product •  Train the Builder Sales Team
  • 13. © 2015 Builder Partnerships Confidential Information The On-Going Process •  Identify Sales Targets •  Assign Responsibilities •  Track Progress •  Identify the Source for Engagement Feedback •  Operational Rhythm for Reviewing Builder Goals •  Manage Relationships
  • 14. © 2015 Builder Partnerships Confidential Information In Summary •  Know Your Target Builder Segment •  Involve the Entire Team •  Builder Focused Sales Process •  Research •  Follow-Up
  • 15. Ques1ons  and  Comments   Contact  Info:       Stephen  Crouch   Builder  Partnerships   7325  S.  Pierce  Street,  Suite  203   LiEleton,  CO    80128   303.884.3365   stephen@builderpartnerships.com