SlideShare a Scribd company logo
July 5, 2016
Fr om your busi ness and mar ket i ng pl ans you wi l l have
i dent i f i ed your cust omer s and compet i t or s and devel oped a
st r at egy t o make your busi ness st and out . These quest i ons
shoul d hel p br i ng t he key i nf or mat i on t oget her t o hel p
i nt egr at e your t ot al mar ket i ng ef f or t and ensur e a st r uct ur ed
appr oach t o devel opi ng pr oduct s and ser vi ces t hat meet and
sat i sf y your cust omer s’ needs.
The f ol l owi ng pages have been st r uct ur ed a l i t t l e l i ke a
r esear ch document , t he answer s wi l l hel p bui l d a sui t abl e
pr act i cal communi cat i on/ mar ket i ng l ed pr ogr am wi t h dat es and
r esponsi bi l i t i es f or each t ask and wi l l al so i ncl ude somet hi ng
of t he f ol l owi ng:
Mar ket over vi ew
SWOT anal ysi s
Key busi ness i ssues
Key mar ket i ng i ssues
Mar ket i ng obj ect i ves
Tar get mar ket
Fi l l i n as much as you can wi t h answer s r equi r ed f or any *
ar eas t o ensur e t he best possi bl e out come. Send i t back t o
Fl our i sh, t r ee@f l our i sh. mar ket i ng t o r ecei ve your cust omi sed
Bui l di ng a t angi bl e mar ket i ng
pl an
Br and posi t i oni ng
Communi cat i on obj ect i ves
Cr eat i ve br i ef
Pr omot i onal pl an
Fi nanci al s
How woul d you descri be your company/brand t o a person who
wal ked i n of f t he st reet ?
What do you bel i eve i s t he most i mport ant /uni que t hi ng t hat
your company/brand of f ers?
How woul d you descri be t he market t hat you are operat i ng i n?
Backgr ound I nf or mat i on
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
What t ypes of peopl e are current l y usi ng your
product /servi ce?
Pl ease i ncl ude number s i f you can or some guess at t he
pr opor t i on.
i e p e o p l e c ur r e nt l y us i ng o ur s e r v i c e s – t e nd t o be XXX a g e , us e us be c a us e t he y
XXXX t he y wo ul d be a r o und XX o f o ur s a l e s
What do you t hi nk/ know i s t he cur r ent si ze of your mar ket ? I s
i t gr owi ng year on year ( or not ) ?
How do your cur r ent t ar get f i nd out about you?
Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
Mar ket Over vi ew*
Who ar e t hey, wher e ar e t hey ( geogr aphi cal l y) , what do t hey
speci al i se i n? No t e : c o mp e t i t o r s a r e no t j us t t ho s e who d o wha t we d o . It ma y
he l p t o t hi nk a bo ut wha t s t o p s
p e o p l e c o mi ng ba c k t o y o ur c o mp a ny - wha t c o mp e t e s f o r t he i r t i me a nd mo ne y a nd
s t o p s t he m c o mi ng ba c k.
Compet i t or s
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
SWOT* Us e t he p r o mp t s o n t he ne x t p a g e t o wo r k t hr o ug h e a c h o f t he s e a r e a s
s e p a r a t e l y .
Int e r na l Env i r o nme nt Ana l y s i s
St r engt hs
e g : wha t a r e t he s t r e ng t hs o f t he t e a m &
p r o d uc t ( i nd i v i d ua l l y a nd a s a g r o up )
Weaknesses
Wha t a r e n’ t y o u/ p r o d uc t s e t up t o ha nd l e –
e i t he r t hr o ug h t he p e o p l e o r t he s t r uc t ur e
Ex t e r na l Env i r o nme nt Ana l y s i s
Oppor t uni t i es
Thi nk a bo ut t he d e mo g r a p hi c s o f t he a r e a ,
c ha ng e s i n t e c hno l o g y , o r l o c a l g o v e r nme nt
Thr eat s
Wha t c o ul d a f f e c t y o ur c o mp a ny / br a nd i n t he
f ut ur e ?
Thi s c o ul d be f r o m ne w t e c hno l o g y o r r e t a i l
d i s t r i but i o n hur d l e s .
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
SWOT anal ysi s
Typi cal ar eas t hat ar e consi der ed when busi nesses f i l l i n a
SWOT ar e:
Busi ness Di r ect i on:
Company r eput at i on
Mar ket Shar e
Cust omer Sat i sf act i on
Cust omer r et ent i on
Pr oduct Qual i t y
Ser vi ce Qual i t y
Pr i ci ng ef f ect i veness
Di st r i but i on ef f ect i veness
Pr omot i on ef f ect i veness
Geogr aphi cal cover age
Fi nance:
Avai l abi l i t y of capi t al
Cash f l ow
Ret ai l :
Si t e l ocat i on
Faci l i t i es
Cost of goods
Abl e, dedi cat ed wor kf or ce
Avai l abl e t i me
Techni cal ski l l s
Or gani sat i on:
Vi si onar y, capabl e l eader shi p
Dedi cat ed empl oyees, consul t ant s
Ent r epr eneur i al or i ent at i on
Fl exi bl e or r esponsi ve
Thought s f or SWOT*
Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
Wha t d o y o u t hi nk a r e t he ma i n ‘ hur d l e s ’ t ha t y o ur c o mp a ny
mus t g e t o v e r t hi s y e a r ? a i m f o r s ho r t l i s t o f 5
Key Busi ness I ssues*
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
Market i ng:
Thi nk a bo ut t he o p p o r t uni t i e s t ha t y o u ha v e i n g e t t i ng t he wo r d
o ut t he r e .
Wha t a r e t he hur d l e s t o a c hi e v i ng t he s e o p p o r t uni t i e s ?
Mar ket i ng Oppor t uni t i es*
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
Who wi l l be t he e a s i e s t g r o up o f p e o p l e t o r e a c h, a nd s e l l t o
t hi s y e a r ?
The “ l o w ha ng i ng f r ui t ” .
How do you t hi nk we shoul d r each t hi s gr oup?
When do you t hi nk we shoul d t al k t o t hi s gr oup?
i e Is t he r e o ne s e a s o n t ha t wo ul d be be s t ? Or i s t he r e o ne mo nt h be t t e r t ha n
a no t he r ?
Tar get Mar ket i ng*
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
What al l ocat i on has been made t o dr i ve t he company’ s
di r ect i on f or t hi s cal endar year ?
Budget *
Commer ci al i n conf i dence Fl our i sh
Mar ket i ng 2016
Alistair Simpson,
General Manager – Creative Print
Web: www.flourish.marketing
F27, 16 Mars Rd, Lane Cove West, NSW 2066
Jacoba Dalziel,
Managing Director
Phone: 02 9420 2499
Email: tree@flourish.marketing
Commer ci al i n conf i dence © Fl our i sh Mar ket i ng
2016

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Building blocks for a tangible marketing plan

  • 2. Fr om your busi ness and mar ket i ng pl ans you wi l l have i dent i f i ed your cust omer s and compet i t or s and devel oped a st r at egy t o make your busi ness st and out . These quest i ons shoul d hel p br i ng t he key i nf or mat i on t oget her t o hel p i nt egr at e your t ot al mar ket i ng ef f or t and ensur e a st r uct ur ed appr oach t o devel opi ng pr oduct s and ser vi ces t hat meet and sat i sf y your cust omer s’ needs. The f ol l owi ng pages have been st r uct ur ed a l i t t l e l i ke a r esear ch document , t he answer s wi l l hel p bui l d a sui t abl e pr act i cal communi cat i on/ mar ket i ng l ed pr ogr am wi t h dat es and r esponsi bi l i t i es f or each t ask and wi l l al so i ncl ude somet hi ng of t he f ol l owi ng: Mar ket over vi ew SWOT anal ysi s Key busi ness i ssues Key mar ket i ng i ssues Mar ket i ng obj ect i ves Tar get mar ket Fi l l i n as much as you can wi t h answer s r equi r ed f or any * ar eas t o ensur e t he best possi bl e out come. Send i t back t o Fl our i sh, t r ee@f l our i sh. mar ket i ng t o r ecei ve your cust omi sed Bui l di ng a t angi bl e mar ket i ng pl an Br and posi t i oni ng Communi cat i on obj ect i ves Cr eat i ve br i ef Pr omot i onal pl an Fi nanci al s
  • 3. How woul d you descri be your company/brand t o a person who wal ked i n of f t he st reet ? What do you bel i eve i s t he most i mport ant /uni que t hi ng t hat your company/brand of f ers? How woul d you descri be t he market t hat you are operat i ng i n? Backgr ound I nf or mat i on Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 4. What t ypes of peopl e are current l y usi ng your product /servi ce? Pl ease i ncl ude number s i f you can or some guess at t he pr opor t i on. i e p e o p l e c ur r e nt l y us i ng o ur s e r v i c e s – t e nd t o be XXX a g e , us e us be c a us e t he y XXXX t he y wo ul d be a r o und XX o f o ur s a l e s What do you t hi nk/ know i s t he cur r ent si ze of your mar ket ? I s i t gr owi ng year on year ( or not ) ? How do your cur r ent t ar get f i nd out about you? Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016 Mar ket Over vi ew*
  • 5. Who ar e t hey, wher e ar e t hey ( geogr aphi cal l y) , what do t hey speci al i se i n? No t e : c o mp e t i t o r s a r e no t j us t t ho s e who d o wha t we d o . It ma y he l p t o t hi nk a bo ut wha t s t o p s p e o p l e c o mi ng ba c k t o y o ur c o mp a ny - wha t c o mp e t e s f o r t he i r t i me a nd mo ne y a nd s t o p s t he m c o mi ng ba c k. Compet i t or s Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 6. SWOT* Us e t he p r o mp t s o n t he ne x t p a g e t o wo r k t hr o ug h e a c h o f t he s e a r e a s s e p a r a t e l y . Int e r na l Env i r o nme nt Ana l y s i s St r engt hs e g : wha t a r e t he s t r e ng t hs o f t he t e a m & p r o d uc t ( i nd i v i d ua l l y a nd a s a g r o up ) Weaknesses Wha t a r e n’ t y o u/ p r o d uc t s e t up t o ha nd l e – e i t he r t hr o ug h t he p e o p l e o r t he s t r uc t ur e Ex t e r na l Env i r o nme nt Ana l y s i s Oppor t uni t i es Thi nk a bo ut t he d e mo g r a p hi c s o f t he a r e a , c ha ng e s i n t e c hno l o g y , o r l o c a l g o v e r nme nt Thr eat s Wha t c o ul d a f f e c t y o ur c o mp a ny / br a nd i n t he f ut ur e ? Thi s c o ul d be f r o m ne w t e c hno l o g y o r r e t a i l d i s t r i but i o n hur d l e s . Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 7. SWOT anal ysi s Typi cal ar eas t hat ar e consi der ed when busi nesses f i l l i n a SWOT ar e: Busi ness Di r ect i on: Company r eput at i on Mar ket Shar e Cust omer Sat i sf act i on Cust omer r et ent i on Pr oduct Qual i t y Ser vi ce Qual i t y Pr i ci ng ef f ect i veness Di st r i but i on ef f ect i veness Pr omot i on ef f ect i veness Geogr aphi cal cover age Fi nance: Avai l abi l i t y of capi t al Cash f l ow Ret ai l : Si t e l ocat i on Faci l i t i es Cost of goods Abl e, dedi cat ed wor kf or ce Avai l abl e t i me Techni cal ski l l s Or gani sat i on: Vi si onar y, capabl e l eader shi p Dedi cat ed empl oyees, consul t ant s Ent r epr eneur i al or i ent at i on Fl exi bl e or r esponsi ve Thought s f or SWOT* Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 8. Wha t d o y o u t hi nk a r e t he ma i n ‘ hur d l e s ’ t ha t y o ur c o mp a ny mus t g e t o v e r t hi s y e a r ? a i m f o r s ho r t l i s t o f 5 Key Busi ness I ssues* Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 9. Market i ng: Thi nk a bo ut t he o p p o r t uni t i e s t ha t y o u ha v e i n g e t t i ng t he wo r d o ut t he r e . Wha t a r e t he hur d l e s t o a c hi e v i ng t he s e o p p o r t uni t i e s ? Mar ket i ng Oppor t uni t i es* Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 10. Who wi l l be t he e a s i e s t g r o up o f p e o p l e t o r e a c h, a nd s e l l t o t hi s y e a r ? The “ l o w ha ng i ng f r ui t ” . How do you t hi nk we shoul d r each t hi s gr oup? When do you t hi nk we shoul d t al k t o t hi s gr oup? i e Is t he r e o ne s e a s o n t ha t wo ul d be be s t ? Or i s t he r e o ne mo nt h be t t e r t ha n a no t he r ? Tar get Mar ket i ng* Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 11. What al l ocat i on has been made t o dr i ve t he company’ s di r ect i on f or t hi s cal endar year ? Budget * Commer ci al i n conf i dence Fl our i sh Mar ket i ng 2016
  • 12. Alistair Simpson, General Manager – Creative Print Web: www.flourish.marketing F27, 16 Mars Rd, Lane Cove West, NSW 2066 Jacoba Dalziel, Managing Director Phone: 02 9420 2499 Email: tree@flourish.marketing Commer ci al i n conf i dence © Fl our i sh Mar ket i ng 2016