P R O D U C T M A N A G E M E N T
W I T H R O S E YA O
J U LY 2 0 1 5 | A X I O M Z E N | VA N C O U V E R , B C
P M C H E AT S H E E T
• They are the fast talking MBA type
• They all worship Steve Jobs and want to be him
• They are not technical, they just make gantt charts
• They love process and emails
• Everyone has to do what they say
T O P 5 M Y T H S A B O U T P M s
G o o d P M B a d P m
C E O o f t h e i r p ro d u c t M a k e s e x c u s e s a n d
a v o i d s t r u e o w n e r s h i p
R e s p o n s i b l e f o r d e c i s i o n s
o n w h a t t o b u i l d a n d
e x e c u t e
D o e s n ’t m a k e h a rd
d e c i s i o n s
C o m m u n i c a t e s e ff i c i e n t l y
a c ro s s a l l p a r t s o f t h e
c o m p a n y
A d h o c c o m m u n i c a t i o n s
s t y l e t h a t d o e s n ’t s c a l e
P e o p l e w a n t t o w o r k w i t h
t h e m
P e o p l e s t o p v a l u i n g t h e i r
i n p u t
G o o d P M B a d P m
C E O o f t h e i r p ro d u c t M a k e s e x c u s e s a n d
a v o i d s t r u e o w n e r s h i p
G o o d P M B a d P m
R e s p o n s i b l e f o r
d e c i s i o n s o n w h a t t o
b u i l d a n d e x e c u t e
D o e s n ’t m a k e h a rd
d e c i s i o n s
G o o d P M B a d P m
C o m m u n i c a t e s
e ff i c i e n t l y a c ro s s a l l
p a r t s o f t h e c o m p a n y
A d h o c
c o m m u n i c a t i o n s s t y l e
t h a t d o e s n ’t s c a l e
G o o d P M B a d P m
P e o p l e w a n t t o w o r k
w i t h t h e m
P e o p l e s t o p v a l u i n g
t h e i r i n p u t
Ty p e s o f P M s G o o d f o r B a d f o r
S c r a p p y Yo u n g
G e n e r a l i s t
S m a l l t e a m s n e e d i n g e x e c u t i o n
h e l p w i t h s t ro n g s e n i o r
m e n t o r s h i p
S m a l l t e a m s n e e d i n g e x e c u t i o n
h e l p w i t h s t ro n g s e n i o r
m e n t o r s h i p
B u s i n e s s P M B 2 B p ro d u c t s o r a n y t h i n g w i t h
s t ro n g p a r t n e r s h i p o r s a l e s
c o m p o n e n t
M a s s m a r k e t c o n s u m e r p ro d u c t s
i n f r a p ro d u c t s
D e s i g n e r P M
P ro d u c t s w i t h s t ro n g d e s i g n
c o m p o n e n t a n d h i g h q u a l i t y b a r
F a s t s c r a p p y a n d b re a k t h i n g s
p ro d u c t s
I l l d e f i n e d a m b i g u o u s p ro d u c t s
E x e c u t o r
R o u g h p ro d u c t s w i t h i n i t i a l
m a r k e t f i t d e f i n e d 

g ro w t h o r i e n t e d p ro d u c t s
1 0 % B l u e s k y p ro j e c t s
Ty p e s o f P M s G o o d F o r B a d f o r
S c r a p p y Yo u n g
G e n e r a l i s t
S m a l l t e a m s
n e e d i n g
e x e c u t i o n h e l p
w i t h s t ro n g
s e n i o r
m e n t o r s h i p
S m a l l t e a m s
n e e d i n g
e x e c u t i o n h e l p
w i t h s t ro n g
s e n i o r
m e n t o r s h i p
Ty p e s o f P M s G o o d F o r B a d f o r
B u s i n e s s P M B 2 B p ro d u c t s o r
a n y t h i n g w i t h
s t ro n g
p a r t n e r s h i p o r
s a l e s c o m p o n e n t
M a s s m a r k e t
c o n s u m e r
p ro d u c t s
i n f r a p ro d u c t s
Ty p e s o f P M s G o o d F o r B a d f o r
D e s i g n e r P M P ro d u c t s w i t h
s t ro n g d e s i g n
c o m p o n e n t a n d
h i g h q u a l i t y b a r
F a s t s c r a p p y a n d
b re a k t h i n g s
p ro d u c t s
I l l d e f i n e d
a m b i g u o u s
p ro d u c t s
Ty p e s o f P M s G o o d F o r B a d f o r
E x e c u t o r R o u g h p ro d u c t s
w i t h i n i t i a l
m a r k e t f i t
d e f i n e d 

g ro w t h o r i e n t e d
p ro d u c t s
1 0 % B l u e s k y
p ro j e c t s
W H AT D O E S A P M D O
A L L D AY ?
P R O D U C T C Y C L E - W H AT
• Goal: decide what to build as
quickly as possible.
• Most time spent in a small room with
design/engineering and user research
• Execution focused on quick
prototyping
• Communication to get quick
feedback on direction
20%
20%
60%
Communication
Execution
Product
Strategy
P R O D U C T C Y C L E - B U I L D
• Goal: let’s make the idea real
• The time shifts over time from
strategy to execution
• Dozens of small decisions made
everyday
• Start adding more XFN
communications and planning
30%
50%
20%
Communication
Execution
Product
Strategy
• Goal: launch!
• Communication responsibilities
goes up with XFN teams
• Product positioning and marketing/
PR work on strategy side
• Helping eng team prep for post
launch on execution side (polish,
dashboards, etc)
50%
30%
20%
P R O D U C T C Y C L E - L A U N C H
Communication
Execution Product
Strategy
Questions?

Product Management Lessons from Rose Yao

  • 1.
    P R OD U C T M A N A G E M E N T W I T H R O S E YA O J U LY 2 0 1 5 | A X I O M Z E N | VA N C O U V E R , B C
  • 2.
    P M CH E AT S H E E T
  • 3.
    • They arethe fast talking MBA type • They all worship Steve Jobs and want to be him • They are not technical, they just make gantt charts • They love process and emails • Everyone has to do what they say T O P 5 M Y T H S A B O U T P M s
  • 4.
    G o od P M B a d P m C E O o f t h e i r p ro d u c t M a k e s e x c u s e s a n d a v o i d s t r u e o w n e r s h i p R e s p o n s i b l e f o r d e c i s i o n s o n w h a t t o b u i l d a n d e x e c u t e D o e s n ’t m a k e h a rd d e c i s i o n s C o m m u n i c a t e s e ff i c i e n t l y a c ro s s a l l p a r t s o f t h e c o m p a n y A d h o c c o m m u n i c a t i o n s s t y l e t h a t d o e s n ’t s c a l e P e o p l e w a n t t o w o r k w i t h t h e m P e o p l e s t o p v a l u i n g t h e i r i n p u t
  • 5.
    G o od P M B a d P m C E O o f t h e i r p ro d u c t M a k e s e x c u s e s a n d a v o i d s t r u e o w n e r s h i p
  • 6.
    G o od P M B a d P m R e s p o n s i b l e f o r d e c i s i o n s o n w h a t t o b u i l d a n d e x e c u t e D o e s n ’t m a k e h a rd d e c i s i o n s
  • 7.
    G o od P M B a d P m C o m m u n i c a t e s e ff i c i e n t l y a c ro s s a l l p a r t s o f t h e c o m p a n y A d h o c c o m m u n i c a t i o n s s t y l e t h a t d o e s n ’t s c a l e
  • 8.
    G o od P M B a d P m P e o p l e w a n t t o w o r k w i t h t h e m P e o p l e s t o p v a l u i n g t h e i r i n p u t
  • 9.
    Ty p es o f P M s G o o d f o r B a d f o r S c r a p p y Yo u n g G e n e r a l i s t S m a l l t e a m s n e e d i n g e x e c u t i o n h e l p w i t h s t ro n g s e n i o r m e n t o r s h i p S m a l l t e a m s n e e d i n g e x e c u t i o n h e l p w i t h s t ro n g s e n i o r m e n t o r s h i p B u s i n e s s P M B 2 B p ro d u c t s o r a n y t h i n g w i t h s t ro n g p a r t n e r s h i p o r s a l e s c o m p o n e n t M a s s m a r k e t c o n s u m e r p ro d u c t s i n f r a p ro d u c t s D e s i g n e r P M P ro d u c t s w i t h s t ro n g d e s i g n c o m p o n e n t a n d h i g h q u a l i t y b a r F a s t s c r a p p y a n d b re a k t h i n g s p ro d u c t s I l l d e f i n e d a m b i g u o u s p ro d u c t s E x e c u t o r R o u g h p ro d u c t s w i t h i n i t i a l m a r k e t f i t d e f i n e d 
 g ro w t h o r i e n t e d p ro d u c t s 1 0 % B l u e s k y p ro j e c t s
  • 10.
    Ty p es o f P M s G o o d F o r B a d f o r S c r a p p y Yo u n g G e n e r a l i s t S m a l l t e a m s n e e d i n g e x e c u t i o n h e l p w i t h s t ro n g s e n i o r m e n t o r s h i p S m a l l t e a m s n e e d i n g e x e c u t i o n h e l p w i t h s t ro n g s e n i o r m e n t o r s h i p
  • 11.
    Ty p es o f P M s G o o d F o r B a d f o r B u s i n e s s P M B 2 B p ro d u c t s o r a n y t h i n g w i t h s t ro n g p a r t n e r s h i p o r s a l e s c o m p o n e n t M a s s m a r k e t c o n s u m e r p ro d u c t s i n f r a p ro d u c t s
  • 12.
    Ty p es o f P M s G o o d F o r B a d f o r D e s i g n e r P M P ro d u c t s w i t h s t ro n g d e s i g n c o m p o n e n t a n d h i g h q u a l i t y b a r F a s t s c r a p p y a n d b re a k t h i n g s p ro d u c t s I l l d e f i n e d a m b i g u o u s p ro d u c t s
  • 13.
    Ty p es o f P M s G o o d F o r B a d f o r E x e c u t o r R o u g h p ro d u c t s w i t h i n i t i a l m a r k e t f i t d e f i n e d 
 g ro w t h o r i e n t e d p ro d u c t s 1 0 % B l u e s k y p ro j e c t s
  • 14.
    W H ATD O E S A P M D O A L L D AY ?
  • 15.
    P R OD U C T C Y C L E - W H AT • Goal: decide what to build as quickly as possible. • Most time spent in a small room with design/engineering and user research • Execution focused on quick prototyping • Communication to get quick feedback on direction 20% 20% 60% Communication Execution Product Strategy
  • 16.
    P R OD U C T C Y C L E - B U I L D • Goal: let’s make the idea real • The time shifts over time from strategy to execution • Dozens of small decisions made everyday • Start adding more XFN communications and planning 30% 50% 20% Communication Execution Product Strategy
  • 17.
    • Goal: launch! •Communication responsibilities goes up with XFN teams • Product positioning and marketing/ PR work on strategy side • Helping eng team prep for post launch on execution side (polish, dashboards, etc) 50% 30% 20% P R O D U C T C Y C L E - L A U N C H Communication Execution Product Strategy
  • 18.