This document outlines best practices for building a community of individual donors. It discusses who typically gives to non-profits and why, as well as the stages of developing individual donor programs, including planning, prospect research, cultivation, solicitation, and stewardship. It emphasizes starting with current donors and supporters to identify prospective new donors and using a variety of cultivation strategies like mail, phone, events, and social media. The presenter recommends staffing an individual donor program and setting fundraising goals based on industry benchmarks and past performance. The overall message is that non-profits should take a strategic, multi-stage approach to developing a base of individual donors and supporters.