1. BUSINESS COACHING THE PLAYING FIELD DEFINED Patrick Smits

2. What it isn’t… Management Consulting Interim Management Psychotherapy Counselling Training

3. What it is… 1:1 In-Team 3 Parties Concerned Contracted Objectives Organizational Context Long Term > 3 Interventions

4. Functional vs. Personal Functional Business Coaching Board Room Facilitation Sponsored Business Alignment Leadership Development Work-Life Balance Career Coaching Personal Life Coaching Private

5. Context-Task Related… Context Context Individual Individual Task

6. Pull vs. Push Process Content Interim Management Management Consulting Business Coaching Training Counselling Psychotherapy Psychoanalysis Push Pull

7. Coaching Interventions Process Content Instructing Giving Advice Offering Guidance Giving Feedback Making Suggestions Asking Questions Paraphrasing / Summarizing Reflecting Listening to understand Push: solving someone’s problem for them Pull: helping someone solve their own problem

8. Issues… Board Troubles Undefined Strategy Absence of Leadership Functional Team Tensions Commercial Underperformance

9. Payoffs… Optimizing Performance Developing Potentials Building on Strengths Business Alignment Motivating Effects

10. Conditions for Success… At a Crucial Moment of Transition Owned by the Management Integrated with the Context S.M.A.R.T. Objectives Open for Learning

11. Pitfalls… Other LN&OD Interventions Needed Last Chance Rescue Plan Conflict Management Remedial Coaching Bad News Delivery Status Sign

13. Which party is the client?

14. What training have you had?

15. What models underpin your coaching?

16. Do you have supervision?

17. Do you have a coach?

19. Brussels office: Patrick Smits Business Coach email:patrick.smits@business-seed.be tel: +32 2 880 91 65 fax: +32 2 880 91 66 mobile: +32 473 462 376