Conflict Management

Project Management Managing Project Conflict

[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],4 4

[object Object],[object Object],Conflict

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Bisno’s Sources of Conflict ( Condliffe, 1991 , p6)

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Components of Conflict

[object Object],[object Object],[object Object],Components of Conflict When you have to deal with conflict tackle the emotional issues first then address values and interests

polarization of views into static positions

A breakdown of collaborative ventures

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object]

[object Object],[object Object],[object Object]

avoiding accommodation competition compromise collaboration

[object Object],[object Object],[object Object],[object Object],[object Object],Avoiding ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compromise

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competition

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Accommodation

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Collaboration

Lack of trust Our complaints are trivialized No action gets taken! They only take defensive action

[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Long hours Tight schedules Transient work force High risks Work overload Role uncertainty Social relations

A Stress Survey ,[object Object],[object Object]

( Greenberg & Baron, 1993, p238 )

[object Object],1. Organizational Level 2. Individual Level

Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References ,[object Object],[object Object],[object Object]

Conflict Management

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Conflict Management

Editor's Notes