Bridestones HR is an outsourced HR services provider with over 30 years of experience across various industries and sectors. They aim to contribute to client growth through ensuring staff are well-managed. Their services include recruitment, employee relations support, training, payroll administration, and project work. Clients praise Bridestones for their exceptional support, improved policies and procedures, and cost-effective HR services.

1. Bridestones HR
Services Brochure 2010
Our service, Our People, Your HR Team
www.bridestoneshr.co.uk

2. About Us
With a proactive approach to Human Resource outsourcing, our aim is
to contribute to the growth and profitability of all our clients.
We do this by ensuring that you get the most from your staff.
Neil Ouzman, MBA, MIOD, Chairman. In addition to his role as
Chairman at Bridestones, Neil is also CEO of a media company
and a director of a number of other trading and media
ventures.
Julie Ouzman, CIPD, ACIM, Managing Director. Previously co-
founder and HR Director of a large distribution company, Julie
has extensive experience of employee relations issues.
Kay Howard, MCIPD, Account Director. Kay brings with her
more than 15 years generalist experience in both strategic and
operational HR. Kay’s particular specialism's are focussed
around supporting organisations through periods of change,
handling complex employee relations cases and the
application of TUPE.
Sally Mackay, Diploma in Human Resources, HR Administrator.
With over 3 years experience within HR administration, Sally
has the necessary skills and experience to handle any HR-
related enquiries.
Francesca Garnsey, BSc, MA. As Marketing Executive Fran is
responsible for new business development and relationship
management.
Jon Shaw, Finance Director.

3. Why outsource HR?
To gain access to skills and knowledge that aren’t available in house
Our team has over 30 years experience, gained within a variety of organisations and
sectors. We will use these skills and this knowledge to help you get the most from your
staff
To benefit from a quality of service not available in house
As a service-based organisation it is our business to ensure that you always receive the
highest quality of advice and support from us
To reduce your overheads and other associated costs
As an outsourced service provider a member of our team will always be available
throughout the working year. No Sickness, No Annual Leave, No Overheads!
Why Bridestones HR?
We are an experienced and friendly team of HR professionals who aim to
build a long-lasting relationship with all of our clients.
Our flexible and extensive range of services are designed to suit your
organisation and to help you get the most from your staff. By understanding
your business and it’s people we want to help you grow and achieve your
long-term objectives.
Our approach is proactive in nature. It is our aim to ensure that line
managers are fully trained, ensuring that staff are managed correctly and
compliantly thus avoiding any preventable issues arising.
Further to this we will not tie you into any lengthy contracts!
Our services are outlined on the following pages. Dependant on your needs
we can become a fully integrated HR team or provide a bespoke service
designed to suit you, your business and your staff.

4. The Employee Lifecycle
The reactive element of our service involves all aspects of the employee lifecycle
and can incorporate advice, support and administration;
Recruitment
& selection
New starter
Leavers process
Operational
HR
Recruitment & Selection
We can assist you with advertising your vacancies and selecting the
candidates. We are also able to aid in the development of job descriptions,
person specifications and volunteer role descriptions and agreements.
New Starter process
We can:
Produce an offer pack containing; Offer letter, Contract of
Employment, New starter details form
Request references and CRB checks
Create and update personnel files, using our Personnel
Management system
Advise on workplace induction techniques

5. The Employee Lifecycle
Leavers
On receipt of a letter of resignation we can liaise with payroll and produce an
acceptance letter. We are also available to advise on how to conduct exit
interviews.
Operational HR
On a daily basis we can assist with:
Absence monitoring e.g using the Bradford factor. We have successfully
introduced this system into a number of organisations, using it to justify
disciplinary action when appropriate
Disciplinaries and Grievances; advice, administration and attendance at
meetings if required
Performance management advice
Updating policies and procedures in line with legislative/operational
changes
Personnel file management via our Personnel Management System
General HR advice; We will provide you with a dedicated advice line,
available 9am -5.30pm, 5 days a week.
We are very confident that the advice we provide will prevent you ever
having to face an employment tribunal, but if the need arises we are also
available to support and represent you through the tribunal process.
However, where possible our first step is to always utilise ACAS to negotiate
a settlement.
We are also able to arrange legal expenses cover if required, please contact
us for further details.

6. Projects
The team are also available for project work on a one-off basis. We
are available for as many hours, days or weeks as your project
requires.
Typical projects may involve:
Training
Our proactive approach to Human Resource Management means that
training is at our core. We run regular training sessions at our offices, but are
also able to develop bespoke sessions to suit the needs of your line
managers.
Restructures
Our team has extensive experience of dealing with restructure and
redundancy projects should you require advice and support on this area.
Other project areas include:
Performance Management Programmes
TUPE
Company Handbooks
Pay, Benefits and Rewards Programme
Alternatively, if you would just like to become legally compliant with a
contract of employment, offer of employment letter and disciplinary and
grievance policy we can provide bespoke documents at a very reasonable
cost.
Temporary cover
We are also able to provide temporary HR support in situations such as long-
term sickness or maternity leave.

7. Other services from Bridestones HR
Health & Safety
Our extensive knowledge of Health, Safety and Environmental Law enables us
to ensure that companies meet and exceed the minimum legal requirements.
Payroll
Bridestones highly skilled and dedicated payroll specialists will complete all
payroll-related tasks to an agreed timescale whether you pay your staff
weekly or monthly.
Our comprehensive Payroll Service includes:
Administration of PAYE, NIC, SSP, SMP, etc.
Completion of statutory returns to the Inland Revenue and to all your
employees
Analysis of payroll costs
Criminal Record Bureau (CRB) checks
Bridestones are registered as an umbrella body with the CRB to obtain both
basic and enhanced disclosures.
Monthly Newsletter
We issue a monthly newsletter, providing details of legislation
changes and any other HR-related news. We are able to
personalise this for your organisation, using it for such things
as introducing new starters and advising of changes to your
policies and procedures. If you would like to receive a copy
of the next newsletter please email us:
enquiries@bridestoneshr.co.uk

8. What our clients say
“ The level of support and the quality of their advice has been exceptional. The
team have demonstrated a commitment to providing an excellent HR service to
my staff, having already implemented improved policies and procedures and
related training sessions. This has proved to be a cost effective service and I
look forward to continuing our relationship with Bridestones in the years to
come.” Karen Chadwick, Chief Executive, Apex Health + Social Care
“We have outsourced our HR requirement to Bridestones with successful
results. I recommend their professionalism to any company requiring HR input
and experience. “ Stuart Ogg Sales and Marketing Director Twinfin Ltd
“I have worked with Bridestones on various projects for the past two years and
have been very impressed with the service that Julie and the other members of
the team provide. They are extremely knowledgeable in all aspects of HR and I
wouldn't hesitate to recommend them to further clients.” Keith Morris, Director,
Funds4 biz
“They are only ever a phone call or email away and I would have no problem in
recommending them to other organisations requiring either long term or
project related HR support.” Daniel Bennett, Managing Director, Wright's Printers
“The team are really approachable and their level of knowledge is extensive,
which further adds to my confidence in each of their services. I would highly
recommend bridestones hr and will definitely use them again in the future. ”
Diane Spencer, Director, Blue Wahoo

9. Contact us today to find out how we can help
you get the most from your staff:
Riverside, Mountbatten Way
Congleton, Cheshire CW12 1DY
0844 848 2995
enquiries@bridestoneshr.co.uk
www.bridestoneshr.co.uk
Bridestones Associates Ltd/ t/a Bridestones HR
Bridestones Associates Limited is registered in England at,The Coach House, The Bridestones, Dial Lane, Congleton, CW12 3QJ
Registration No. 6386792