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Bridestones HR
  Services Brochure 2010



Our service, Our People, Your HR Team




       www.bridestoneshr.co.uk
About Us
With a proactive approach to Human Resource outsourcing, our aim is
    to contribute to the growth and profitability of all our clients.
    We do this by ensuring that you get the most from your staff.
      Neil Ouzman, MBA, MIOD, Chairman. In addition to his role as
      Chairman at Bridestones, Neil is also CEO of a media company
      and a director of a number of other trading and media
      ventures.

      Julie Ouzman, CIPD, ACIM, Managing Director. Previously co-
      founder and HR Director of a large distribution company, Julie
      has extensive experience of employee relations issues.

      Kay Howard, MCIPD, Account Director. Kay brings with her
      more than 15 years generalist experience in both strategic and
      operational HR. Kay’s particular specialism's are focussed
      around supporting organisations through periods of change,
      handling complex employee relations cases and the
      application of TUPE.

      Sally Mackay, Diploma in Human Resources, HR Administrator.
      With over 3 years experience within HR administration, Sally
      has the necessary skills and experience to handle any HR-
      related enquiries.

      Francesca Garnsey, BSc, MA. As Marketing Executive Fran is
      responsible for new business development and relationship
      management.

      Jon Shaw, Finance Director.
Why outsource HR?
  To gain access to skills and knowledge that aren’t available in house
  Our team has over 30 years experience, gained within a variety of organisations and
  sectors. We will use these skills and this knowledge to help you get the most from your
  staff

  To benefit from a quality of service not available in house
  As a service-based organisation it is our business to ensure that you always receive the
  highest quality of advice and support from us

  To reduce your overheads and other associated costs
  As an outsourced service provider a member of our team will always be available
  throughout the working year. No Sickness, No Annual Leave, No Overheads!




                Why Bridestones HR?
We are an experienced and friendly team of HR professionals who aim to
build a long-lasting relationship with all of our clients.

Our flexible and extensive range of services are designed to suit your
organisation and to help you get the most from your staff. By understanding
your business and it’s people we want to help you grow and achieve your
long-term objectives.

Our approach is proactive in nature. It is our aim to ensure that line
managers are fully trained, ensuring that staff are managed correctly and
compliantly thus avoiding any preventable issues arising.

        Further to this we will not tie you into any lengthy contracts!

Our services are outlined on the following pages. Dependant on your needs
we can become a fully integrated HR team or provide a bespoke service
designed to suit you, your business and your staff.
The Employee Lifecycle
The reactive element of our service involves all aspects of the employee lifecycle
            and can incorporate advice, support and administration;




                                     Recruitment
                                     & selection
                                                               New starter
               Leavers                                          process



                                      Operational
                                         HR


     Recruitment & Selection
     We can assist you with advertising your vacancies and selecting the
     candidates. We are also able to aid in the development of job descriptions,
     person specifications and volunteer role descriptions and agreements.

     New Starter process
     We can:
               Produce an offer pack containing; Offer letter, Contract of
               Employment, New starter details form
               Request references and CRB checks
               Create and update personnel files, using our Personnel
               Management system
               Advise on workplace induction techniques
The Employee Lifecycle
Leavers
On receipt of a letter of resignation we can liaise with payroll and produce an
acceptance letter. We are also available to advise on how to conduct exit
interviews.
Operational HR
On a daily basis we can assist with:

  Absence monitoring e.g using the Bradford factor. We have successfully
  introduced this system into a number of organisations, using it to justify
  disciplinary action when appropriate
  Disciplinaries and Grievances; advice, administration and attendance at
  meetings if required
  Performance management advice
  Updating policies and procedures in line with legislative/operational
  changes
  Personnel file management via our Personnel Management System
  General HR advice; We will provide you with a dedicated advice line,
  available 9am -5.30pm, 5 days a week.


We are very confident that the advice we provide will prevent you ever
having to face an employment tribunal, but if the need arises we are also
available to support and represent you through the tribunal process.
However, where possible our first step is to always utilise ACAS to negotiate
a settlement.

 We are also able to arrange legal expenses cover if required, please contact
 us for further details.
Projects
The team are also available for project work on a one-off basis. We
are available for as many hours, days or weeks as your project
requires.

Typical projects may involve:
Training
Our proactive approach to Human Resource Management means that
training is at our core. We run regular training sessions at our offices, but are
also able to develop bespoke sessions to suit the needs of your line
managers.

Restructures
Our team has extensive experience of dealing with restructure and
redundancy projects should you require advice and support on this area.

Other project areas include:
                         Performance Management Programmes
                         TUPE
                         Company Handbooks
                         Pay, Benefits and Rewards Programme

Alternatively, if you would just like to become legally compliant with a
contract of employment, offer of employment letter and disciplinary and
grievance policy we can provide bespoke documents at a very reasonable
cost.

Temporary cover
We are also able to provide temporary HR support in situations such as long-
term sickness or maternity leave.
Other services from Bridestones HR
Health & Safety
Our extensive knowledge of Health, Safety and Environmental Law enables us
to ensure that companies meet and exceed the minimum legal requirements.


Payroll
Bridestones highly skilled and dedicated payroll specialists will complete all
payroll-related tasks to an agreed timescale whether you pay your staff
weekly or monthly.
Our comprehensive Payroll Service includes:
         Administration of PAYE, NIC, SSP, SMP, etc.
         Completion of statutory returns to the Inland Revenue and to all your
      employees
         Analysis of payroll costs


Criminal Record Bureau (CRB) checks
Bridestones are registered as an umbrella body with the CRB to obtain both
basic and enhanced disclosures.


Monthly Newsletter
We issue a monthly newsletter, providing details of legislation
changes and any other HR-related news. We are able to
personalise this for your organisation, using it for such things
as introducing new starters and advising of changes to your
policies and procedures. If you would like to receive a copy
of     the    next      newsletter     please      email     us:
enquiries@bridestoneshr.co.uk
What our clients say

“ The level of support and the quality of their advice has been exceptional. The
team have demonstrated a commitment to providing an excellent HR service to
my staff, having already implemented improved policies and procedures and
related training sessions. This has proved to be a cost effective service and I
look forward to continuing our relationship with Bridestones in the years to
come.” Karen Chadwick, Chief Executive, Apex Health + Social Care

“We have outsourced our HR requirement to Bridestones with successful
results. I recommend their professionalism to any company requiring HR input
and experience. “ Stuart Ogg Sales and Marketing Director Twinfin Ltd

“I have worked with Bridestones on various projects for the past two years and
have been very impressed with the service that Julie and the other members of
the team provide. They are extremely knowledgeable in all aspects of HR and I
wouldn't hesitate to recommend them to further clients.” Keith Morris, Director,
Funds4 biz

“They are only ever a phone call or email away and I would have no problem in
recommending them to other organisations requiring either long term or
project related HR support.” Daniel Bennett, Managing Director, Wright's Printers

“The team are really approachable and their level of knowledge is extensive,
which further adds to my confidence in each of their services. I would highly
recommend bridestones hr and will definitely use them again in the future. ”
Diane Spencer, Director, Blue Wahoo
Contact us today to find out how we can help
                          you get the most from your staff:



                                     Riverside, Mountbatten Way
                                    Congleton, Cheshire CW12 1DY



                                                0844 848 2995



                                  enquiries@bridestoneshr.co.uk




                                       www.bridestoneshr.co.uk




                                         Bridestones Associates Ltd/ t/a Bridestones HR
Bridestones Associates Limited is registered in England at,The Coach House, The Bridestones, Dial Lane, Congleton, CW12 3QJ
                                                   Registration No. 6386792

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Bridestones HR Brochure 2010

  • 1. Bridestones HR Services Brochure 2010 Our service, Our People, Your HR Team www.bridestoneshr.co.uk
  • 2. About Us With a proactive approach to Human Resource outsourcing, our aim is to contribute to the growth and profitability of all our clients. We do this by ensuring that you get the most from your staff. Neil Ouzman, MBA, MIOD, Chairman. In addition to his role as Chairman at Bridestones, Neil is also CEO of a media company and a director of a number of other trading and media ventures. Julie Ouzman, CIPD, ACIM, Managing Director. Previously co- founder and HR Director of a large distribution company, Julie has extensive experience of employee relations issues. Kay Howard, MCIPD, Account Director. Kay brings with her more than 15 years generalist experience in both strategic and operational HR. Kay’s particular specialism's are focussed around supporting organisations through periods of change, handling complex employee relations cases and the application of TUPE. Sally Mackay, Diploma in Human Resources, HR Administrator. With over 3 years experience within HR administration, Sally has the necessary skills and experience to handle any HR- related enquiries. Francesca Garnsey, BSc, MA. As Marketing Executive Fran is responsible for new business development and relationship management. Jon Shaw, Finance Director.
  • 3. Why outsource HR? To gain access to skills and knowledge that aren’t available in house Our team has over 30 years experience, gained within a variety of organisations and sectors. We will use these skills and this knowledge to help you get the most from your staff To benefit from a quality of service not available in house As a service-based organisation it is our business to ensure that you always receive the highest quality of advice and support from us To reduce your overheads and other associated costs As an outsourced service provider a member of our team will always be available throughout the working year. No Sickness, No Annual Leave, No Overheads! Why Bridestones HR? We are an experienced and friendly team of HR professionals who aim to build a long-lasting relationship with all of our clients. Our flexible and extensive range of services are designed to suit your organisation and to help you get the most from your staff. By understanding your business and it’s people we want to help you grow and achieve your long-term objectives. Our approach is proactive in nature. It is our aim to ensure that line managers are fully trained, ensuring that staff are managed correctly and compliantly thus avoiding any preventable issues arising. Further to this we will not tie you into any lengthy contracts! Our services are outlined on the following pages. Dependant on your needs we can become a fully integrated HR team or provide a bespoke service designed to suit you, your business and your staff.
  • 4. The Employee Lifecycle The reactive element of our service involves all aspects of the employee lifecycle and can incorporate advice, support and administration; Recruitment & selection New starter Leavers process Operational HR Recruitment & Selection We can assist you with advertising your vacancies and selecting the candidates. We are also able to aid in the development of job descriptions, person specifications and volunteer role descriptions and agreements. New Starter process We can: Produce an offer pack containing; Offer letter, Contract of Employment, New starter details form Request references and CRB checks Create and update personnel files, using our Personnel Management system Advise on workplace induction techniques
  • 5. The Employee Lifecycle Leavers On receipt of a letter of resignation we can liaise with payroll and produce an acceptance letter. We are also available to advise on how to conduct exit interviews. Operational HR On a daily basis we can assist with: Absence monitoring e.g using the Bradford factor. We have successfully introduced this system into a number of organisations, using it to justify disciplinary action when appropriate Disciplinaries and Grievances; advice, administration and attendance at meetings if required Performance management advice Updating policies and procedures in line with legislative/operational changes Personnel file management via our Personnel Management System General HR advice; We will provide you with a dedicated advice line, available 9am -5.30pm, 5 days a week. We are very confident that the advice we provide will prevent you ever having to face an employment tribunal, but if the need arises we are also available to support and represent you through the tribunal process. However, where possible our first step is to always utilise ACAS to negotiate a settlement. We are also able to arrange legal expenses cover if required, please contact us for further details.
  • 6. Projects The team are also available for project work on a one-off basis. We are available for as many hours, days or weeks as your project requires. Typical projects may involve: Training Our proactive approach to Human Resource Management means that training is at our core. We run regular training sessions at our offices, but are also able to develop bespoke sessions to suit the needs of your line managers. Restructures Our team has extensive experience of dealing with restructure and redundancy projects should you require advice and support on this area. Other project areas include: Performance Management Programmes TUPE Company Handbooks Pay, Benefits and Rewards Programme Alternatively, if you would just like to become legally compliant with a contract of employment, offer of employment letter and disciplinary and grievance policy we can provide bespoke documents at a very reasonable cost. Temporary cover We are also able to provide temporary HR support in situations such as long- term sickness or maternity leave.
  • 7. Other services from Bridestones HR Health & Safety Our extensive knowledge of Health, Safety and Environmental Law enables us to ensure that companies meet and exceed the minimum legal requirements. Payroll Bridestones highly skilled and dedicated payroll specialists will complete all payroll-related tasks to an agreed timescale whether you pay your staff weekly or monthly. Our comprehensive Payroll Service includes: Administration of PAYE, NIC, SSP, SMP, etc. Completion of statutory returns to the Inland Revenue and to all your employees Analysis of payroll costs Criminal Record Bureau (CRB) checks Bridestones are registered as an umbrella body with the CRB to obtain both basic and enhanced disclosures. Monthly Newsletter We issue a monthly newsletter, providing details of legislation changes and any other HR-related news. We are able to personalise this for your organisation, using it for such things as introducing new starters and advising of changes to your policies and procedures. If you would like to receive a copy of the next newsletter please email us: enquiries@bridestoneshr.co.uk
  • 8. What our clients say “ The level of support and the quality of their advice has been exceptional. The team have demonstrated a commitment to providing an excellent HR service to my staff, having already implemented improved policies and procedures and related training sessions. This has proved to be a cost effective service and I look forward to continuing our relationship with Bridestones in the years to come.” Karen Chadwick, Chief Executive, Apex Health + Social Care “We have outsourced our HR requirement to Bridestones with successful results. I recommend their professionalism to any company requiring HR input and experience. “ Stuart Ogg Sales and Marketing Director Twinfin Ltd “I have worked with Bridestones on various projects for the past two years and have been very impressed with the service that Julie and the other members of the team provide. They are extremely knowledgeable in all aspects of HR and I wouldn't hesitate to recommend them to further clients.” Keith Morris, Director, Funds4 biz “They are only ever a phone call or email away and I would have no problem in recommending them to other organisations requiring either long term or project related HR support.” Daniel Bennett, Managing Director, Wright's Printers “The team are really approachable and their level of knowledge is extensive, which further adds to my confidence in each of their services. I would highly recommend bridestones hr and will definitely use them again in the future. ” Diane Spencer, Director, Blue Wahoo
  • 9. Contact us today to find out how we can help you get the most from your staff: Riverside, Mountbatten Way Congleton, Cheshire CW12 1DY 0844 848 2995 enquiries@bridestoneshr.co.uk www.bridestoneshr.co.uk Bridestones Associates Ltd/ t/a Bridestones HR Bridestones Associates Limited is registered in England at,The Coach House, The Bridestones, Dial Lane, Congleton, CW12 3QJ Registration No. 6386792