The document provides information about an HR consulting firm including what services they offer to businesses. It discusses that they provide HR advice via phone, online forums, and on-site. They tailor their services to clients' needs and can help with essentials like contracts and policies, small business support, interim/project support, and ad-hoc support. A range of HR services are described like recruitment, training, payroll, and more. Contact details are provided at the end.

1. Who Are we? What do we do? How can you contact us?

2. About Us The Team We are a team of HR Consultants able to help businesses, regardless of their requirement or type. We provide advice via the telephone, through our online forums and by providing on-site support. By getting to know the business and the people, our clients receive a friendly, client focussed service and it is this, along with our unrivalled expertise, that makes us different. Our Consultants all have unique skills and experience that make them invaluable members of our team. You can find further information on any of our consultants on the search for a consultant section of the website.

3. Our Services Our Services Whether you require one-off or ongoing support, we can demonstrate the added value of working with proven HR professionals. HR-Consultant Services provide bespoke HR consultancy solutions to suit your business needs. Our services help businesses in many sectors incorporating: Essentials Either you are just setting up your new business, just about to recruit your first member of staff or taking the first step towards setting up a compliant HR support function for your business. Small Business Support You have an established team of employees but no full-time HR support. You require ongoing support but do not want the overhead of employing a HR professional. This service is a retained service with a set number of days per month support offered. Interim/Project Support You have an existing HR team but require additional support for a project or you have a gap in your HR department that requires filling for a fixed period. Ad-hoc Services You require the assistance of a HR professional on an ad-hoc basis to deal with staff issues. This service provides advice and support when you need it without ongoing commitment.

4. Our Services Essentials Regardless of your situation or company size there are a few minimum legal requirements when employing staff. We’re here to help you by providing guidance and producing: Contracts of Employment Disciplinary & Grievance Policies A payroll system Entitlement to holiday and sick pay For 5 or more employees we can also offer advice on the following legal requirements… Health & Safety Stakeholder Pensions We can help you with effective design, delivery and implementation of these minimum requirements. On top of this, we can also assist you with other added value areas of HR as and when you require them, including: Recruitment New Starters Training and Development Strategy and Administration Reward Payroll Employee Relations Staff Exit For details of these services, please take a look at our Small Business Support package .

5. Our Services Small Business Support For businesses that are neither start-ups nor multi-million pound corporations , it makes sense to pay for services as and when they are required, where possible. Our consultants come without many of the obligations that apply to employed staff. This means: NO Recruitment Fees NO Employer’s Tax and NI contribution entitlements NO Employee’s Tax and NI contribution entitlements NO Holiday/Sick Pay entitlement NO Pension Contribution entitlement By using our services, you save money and receive the support of a designated, highly qualified consultant on a retained basis. Our consultants are immediately available so you can save time as well as money. Our services can cover any of the following areas: Recruitment & New Starters In our experience the initial probationary period is the time when you are most likely to lose staff members. We look to implement induction and probation systems as well as detailed application, selection and interview processes. By implementing stringent interview techniques and ensuring that staff joining your company are fully aware of working patterns and company structure, we ensure greater staff retention, saving you recruitment costs. Training & Development As well as being able to offer a selection of training courses, we are able to establish the training requirements for a business, by designing and incorporating training budgets, training needs analysis and succession plans. Exit Strategies Whether an employee leaves a business via resignation, redundancy, dismissal, retirement or some other means, we are able to support the business throughout this process.

6. Our Services Employee Relations We offer a wide range of services regarding all aspects of employee relations including: Grievance meetings Redundancy Restructure Consultative forums Absence management Disciplinary meetings Managing capability/ poor performance Trade Union negotiations TUPE support Staff survey response handling and action planning We cater for any requirement or staff issue you may have. Reward To ensure you are being fair and consistent in your approach to your employees, and to maintain productivity, motivation and loyalty, we are able to review and make recommendations regarding your reward system. This might include reviewing your current salary structures, benefits packages, benchmarking and market comparison of packages, job evaluation performance related pay and pay grading systems. Payroll We are able to provide advice or project manage the implementation of an outsourced payroll solution, or help you establish your own internal system. Strategy & Administration At HR Consultants Services, we ensure that any systems we put in place are legislatively compliant and relevant to the business needs. We can also manage the administration process if required. This can include document writing (e.g. employment policies, holiday and other absence management systems), note taking at investigatory, disciplinary and appeal meetings, contracts, handbooks and various administration templates. When using this service, you set the amount of time you require each month from our consultant and we agree a fixed cost. If you do not use your entitlement in a specific month, we can either reduce your bill or accumulate hours for following months.

7. Our Services Interim/Project Support There may be times when you need additional resource or a particular skills set in order to deliver a project on time and within budget. Our consultants have a wide range of skills, industry/ sector experience and will be able to offer cost effective solutions to your requirements. Whether you need someone to project manage an assignment, or work as part of your team to support the delivery of a project we have a consultant to suit your needs. Some of our Interim/ Project work includes: Devised and implemented retention and absence management strategies Introduced performance management systems Managing TUPE exercises from Due diligence to completion of transfer Redundancy, Insolvency and Outplacement Re-structuring Introducing change of term and conditions Cultural Change programmes Introducing competencies Undertaking large scale recruitment/ assessment centres Devising, implementing and analysing staff surveys Providing diagnostic, project plan and implantation of reward systems including performance related pay, flexible benefits systems Undertaking assessment of training needs, training plans, budgets and delivery Review of policies, procedures and roll out of changes including consultation Devise and implement consultative forums and communication strategies

8. Our Services Ad-hoc Services In small companies it can be difficult to know when the next staffing issue is going to occur. Therefore your business doesn’t require retained services, but does need to remain compliant with legislation and in touch with HR professionals just in case. By becoming a client, we will provide you with legislative updates and provide you with a first line advice service as and when you need it. Once we have notified you of legislative updates impacting on your business, we will advise you how to implement the required changes. Should you have any staff issues, we will answer your call and work with you to get the desired result for your business. This service has no on-going cost: we are simply there when you need us.

9. Contact Us Please feel free to contact us with any enquiries, to ask for advice on an employment issue or to book to attend an event, by any of the following means: Address HR Consultants Falcon Drive, Cardiff Bay, Cardiff, South Glamorgan CF10 4RU Telephone 08450940424 Email [email_address] Or contact one of our HR Consultants online through our forum .