Bringing it all together! Building a citywide intelligence hub to support the development of a place-based joint strategic needs assessment. Presentation to the Local Area Research and Intelligence Association (Laria) Annual Conference, 13 May 2019.

1. Bringingitalltogether!
SiChunLam
InsightDevelopmentManager
CoventryCityCouncil

2. 🏠
Housing and
homelessness
ℹ️
Compliments,
comments and
complaints
🎭
Culture
☺️
Health and wellbeing
🌍
Geographical
information systems
“Questioning, influencing and
providing understanding to
make life better in Coventry”

3. Aims
Inform Share

4. Makinguseofinformation
Low
High
Making use of what we know
High
Datacollectedaboutindividuals
🛂 Privacy controls and
democratic accountability

5. Fromindividualprojects...
PlatformsProjects

6. Performance hub
...tobuildingplatforms...
Engagement platform Data platform
(citywide intelligence hub)

7. ...tofreeuptimeforadvancedinsight
What is happening
Descriptive analytics
Why is it happening
Diagnostic analytics
What is likely to happen
Predictive analytics
What should we do
Prescriptive analytics
Hindsight Insight Foresight
Static reports and data books
Static spreadsheets
Static maps
Government statistical returns
Performance dashboards and Power BI reports
Interactive spreadsheets and open data
Spatial data
Data automation

8. Dataplatform
Survey data
Internal systems e.g.
social care, education,
finance, HR
Community
intelligence
Partner data
External data e.g.
Fingertips,
LGInformPlus
🛂 🛂 🛂 🛂
EXTERNAL
INTERNAL

9. Citywideintelligencehub
“single source of truth”
Health and wellbeing
JSNA
DPH Annual Report
Cultural profiles
City of Culture Trust
Council Plan
performance report
& performance reporting
Housing and
homelessness
Headline
statistics
Social care
e.g. market
position
statement

10. Dataexploration
Health and
wellbeing (JSNA)
collection plan
Data collection plan ImportThemes
Identify all the indicators we want to collect –
and where they’re coming from (data
sources)
Culture collection
plan
Housing and
homelessness
collection plan
Assign themes and sub-categories to each
data item
Set up import routines to import the
data into the data warehouse

11. Datamodel
Data sources
csv files
Power BI
! A data model that allows us to store indicator data over any bespoke space and time:
as long as an indicator has a geographical and time dimension, it will fit in this data model.
Values
Indicators
(Metrics)
Periods
Geographies
(Areas)
Data warehouse
Themes
look-up
table
Shapes
look-up
table
Extract
Transform
Load (ETL)
routine to change
data to correct
format
Import
routine
with
refresh
period

12. Themes
Citywide Locality
Citywide intelligence hub
data profiler tool
👫
Demographics
📊
Prospects
🌲
Environment
😊
Health and
wellbeing
JSNA analytical profiles
setting out...
EngagementData
Coventryjointstrategicneedsassessment(JSNA)
JSNA analytical profiles
setting out...
EngagementData
👫
Demographics
📊
Prospects
🌲
Environment
😊
Health and
wellbeing
Citywide Locality
Citywide intelligence hub
data profiler tool

13. Coventry
Dudley
25-29 year olds 18-24 year olds
65+ year olds
⏫ Increase in working aged residents –
not just students!
Only 14% of the population BUT the growth of elderly
population will accelerate and will be growing faster than
the rest of the population within 10 - 15 years – need to
prepare for this shift
Demographicsandcommunity
Sustained high population growth rates in the past
decade; 7th highest in 2016-17.
...rising to 49% in schools
One in three Coventry residents are black
or minority ethnic (BME)...
...highest growth particularly amongst 18-
29 year olds
Asian Indians make the largest minority ethnic
group in the city.
Fastest growing minority ethnic groups (overall and
amongst school children) are:
Black Africans
Asian Other
White Other
38% of school children were from BME backgrounds
in 2011 vs 49% in 2019, up 11%
As the city becomes more diverse, community cohesion in the city remains
positive. However this has decreased 6%. Migrants also report less safe
following the Brexit referendum.
High levels of cohesion isn’t mirrored by community engagement: 61% do
not feel they have any influence on decision-making, not even their in the
local area.
95%
chat to their
neighbours
88%
say people get on
well together
Partnership to empower and build
capacity/skills within local and newly
arriving communities with the view to
promote community cohesion.
Network of 30 local organisations to leverage
external funding to create opportunities for
young people.
There are barriers around communication and awareness of assets
in the city, but there is an appetite to work in more joined up ways.Sustained high population growth rates in the past decade;
7th highest in 2016-17...highest growth amongst 18-29 year olds
One in three Coventry residents are black or minority ethnic
(BME)... rising to 49% in schools.
95%
chat to their
neighbours
88%
say people get on
well together
There are barriers around communication and awareness of assets
in the city, but there is an appetite to work in more joined up ways.
Examples include...

14. Prospects
19% of Coventry neighbourhoods are
amongst the
10% most deprived in England
95% of primary and
74% of secondary students in
good/outstanding schools
35% of the working aged population (80,800
people) are qualified to NVQ Level 4... however
nearly 10% (22,600) have no qualifications.
5.4% of young people aged 16-17 not in
education, employment, or training: lower
than average
60% of Key Stage 4 pupils achieve grades 9 to
4 in GCSE including English and Maths...
...however amongst those from deprived
backgrounds, only 44% do.
Both figures are comparable to the regional
and national averages.
The city’s Family Hubs is a place where children,
young people and their families can go when in need
of help and support. Health visitors, midwives,
neighbourhood police and social care work together
to identify and provide early intervention to
vulnerable families.
A Universal Credit working group and a Welfare
Reform working together group brings together
advice agencies working to support the most
vulnerable across the city to share updates,
learning and collaborate on best practice.
The Time Union gives an opportunity for adults in the
city to share their time and skills with one another.
Lots of examples... however growing greater capacity for greater
social action requires greater connectivity.
There are opportunities to: make social action more visible; shift to
an enabling leadership style; do more to improve connectivity; pool
engagement resources e.g. out of hospital work and Council’s social
care.
Have we really invested enough resources to enable our
communities to do more?
19% of Coventry
neighbourhoods are
amongst the 10% most
deprived in England
95% of primary and
74% of secondary students in
good/outstanding schools
35% of the working aged population
(80,800 people) are qualified to NVQ
Level 4... however nearly 10% (22,600)
have no qualifications.
5.4% of young people aged 16-17 not
in education, employment, or training:
lower than average
Family Hubs provide multi-agency and early intervention for
vulnerable families.
Advice agencies are working together to support the most
vulnerable.
The Time Union promotes time and skill sharing.
Growing greater capacity for greater social action requires
greater connectivity.
There are opportunities to: make social action more visible;
shift to an enabling leadership style; do more to improve
connectivity; pool engagement resources e.g. out of hospital
work and Council’s social care.

15. Environment
84% satisfied with their local area as a
place to live
However people feel increasingly unsafe –
particularly young people
Majority of residents live within
a 20-minute walk of shops,
public transport, parks, pubs,
GP, place of worship
House prices in the city are
lower than the regional
average... but rent is slightly
higher.
At 74%, fewer adults feel safe in the city.
And amongst young people, only 17% feel
safe in the city.
This may reflect the national and local
surge in recorded violent crime – as well
as the effects of social media coverage.
Volunteers from a
local church clean up
the local park and host activities for
local people.
The local library
improved perceptions
of a local park: bringing
books, maintaining a local presence
and keeping out gangs.
To address County Lines, substance
misuse, knife crime and criminal
exploitation, the city needs to provide
more opportunities
for people to shape
services (e.g. young people, people with
lived experiences).
The city is
developing a
public health
approach to tackling knife crime.
It also needs to make better use of
social media to engage young people as
well as young families.
84% satisfied with their local area as a place to
live
However people feel increasingly unsafe –
particularly young people
Volunteers organise park clean-ups.
By maintaining a presence in the park,
libraries can drive away gangs.
The city can work to provide more
opportunities for people to
shape services (e.g. young
people, people with lived experiences)
The city is developing a public
health approach
to tackling knife crime. It should
also make better use of social
media.

16. Healthandwellbeing
Life expectancy in Coventry remain consistenly below
England but healthy life expectancy is similar to England.
Health outcomes are worse in the most deprived areas, where
people not only live shorter lives, but spend a bigger portion of
their years in poor health, and are more likely to die of
preventable causes.
A&E attendance rates are not out of the ordinary BUT
vulnerable groups appear to be relatively heavy users of
emergency admitted care services
Coventry falls behind national levels in screening and
vaccinations: this is important to shift focus onto
prevention.
National data suggests that between 2012-2014 and 2015-
2017, life expectancy between the rich and poor further
increased. In particular, there was a decrease in life
expectancy for females in poorer areas – resulting in a
widening of inequality in life expectancy gap amongst
females (7.4 years), although the gap for males (9.4 years)
remain larger.
Early mortality
(<75 years)
Worse than national
Cardiovascular x x
Cancer x x
Liver disease x
Respiratory disease x x
Communicable diseases x x
Vulnerable groups living in Coventry (i.e. young people,
older people, people with mental health / behavioural risk
issues) appear to be relatively heavy users of emergency
admitted care services when compared both nationally and
regionally.
Population vaccination coverage for a significant number of
vaccinations are lower in Coventry than
regionally/nationally.
Cancer screening, HIV testing, genital herpes diagnosis and
STI diagnosis/testing also appear to trail
regionally/nationally.
It is important to consider the
whole social gradient –
continue looking at the most
deprived areas, but also
engaging less deprived areas.Building a network to help
them stay in touch and help
residents access them.
A lot of community initiatives
and activities are happening.
Life expectancy in Coventry remain
consistenly below the England average.
However, health outcomes are
worse in the most deprived
areas.
A&E attendance rates are not out of the
ordinary BUT vulnerable groups appear to
be relatively heavy users of emergency
admitted care services
Screening and vaccination rates are
below national averages
In line with Marmot, we need to consider the
whole social gradient.
Building a network to help them stay in
touch and help residents access them.
A lot of community initiatives and activities
are happening.

17. Recommendations
DEMOGRAPHICS ANDCOMMUNITY
PROSPECTS
ENVIRONMENT
• The citymustbe prepared foragrowing,
changingandincreasinglydiverse
population.
• Withtheanticipated growthinolderpeople,
thereisaneed to focusonpreventative
healthamongsttheworkingagepopulation.
• As populationgrowthisconcentratedin
certainpartsof thecity, accesstoservices
shouldbereviewed.
• The city’srichcommunityassetscanhelp
addressspecificneedsrelatedtonewly
arrived communities.
• Increasing participation andinvolvement
will helpmaintaincohesionand reduce
radicalisationandextremism.
t i t city sc t y
i s is t ss
s i ss t s isi s i ti s
stsc c i t t i i s i
ssi s t si t city
s s ’s i t i ss
cti ityi s ci ty i c
yt i yy s c ti i st t
i t yi ti ic ti i t ti is
c itic
Young ’saspirationsmayberaised
byimprovingtheirawarenessof the
significantand growing opportunitiesin
highlypaidjobsavailableinthecity,which
requirepeoplewiththerightskillsand
qualifications.
Organisationsworking togethercanhelp to
addresspovertyand itsimpacts,and to
ensureinclusivegrowthfort city’smost
vulnerableresidents.
• t i st i c
s s t t
c s i s t ss
c ts iss tis cti it c
i s iss ss c s
cc ss i ity si
c i ity
• c ti s s tys ss
t t s i c
• t s i t city s tt s
s ci i ic is i c si
i i s y t i
c s s i ti
• A joined-upapproachisessentialfor
t c i t city’s ss ssand
roughsleepingproblem, recognising
theintersectionof severeandmultiple
disadvantagesfaced bypeople.
• Partners should looktoprovidemore
opportunitiesforpeopletoshapeservices,
including involving peoplewithlived
experiences.
• The city should champion the emerging
public health approach to tackling knife
crime.
Connected,safeandsustainablecommunities.
Harnessingthecity’sgrowthanddiversity
Helpingpeopletoaccessopportunitiesandthrive
APPROACH
• As lifeexpectancy isbelowaverage and
healthoutcomesareworseinmore
deprived areas, atargetedapproachof
appropriatesupporttoeachgroup is
essential toimprovehealthandwellbeing
forall groups.
• Further investigation at a locality level as
to whether avoidable differences in health
are widening and the reasons for it will
help identifylocalpriorities.
• Inlinewiththeshifttofocusonto
prevention,acommunity-informedand
culturallycompetentapproachisessential
to increasingscreeningand vaccination
rates.
• The city’sratestoemergencyadmitted
careservicesappearhighespecially for
some vulnerablegroups,and further
investigationwill helpdeterminehowmuch
of thisisdowntoadmissionthresholds.
• Furtherwork isrequiredata local level,
throughtheplace-basedprofiles,to
st t city’savoidabledifferences
inhealthoutcomes, particularlyaround
issuessuchasalcoholuse,obesity/
physicalactivity, Tuberculosis,sexual health
(includingHIV) and the consequential
impactsonthedemand for healthandcare
services.
Healthis determinedby ’ socialcircumstances suchastheircommunities,prospectsand
environment;and similarly, thisapproachtoaddressingandimprovingthesecircumstancesmust
also be rooted in local peopleand communities.Growing thiscapacityinthecommunitiesrequire
improving connectivity.This canbe doneby:
• distributingleadership valuingthe
communityleadersthatarealready
working inthisspaceastheyhavethe
trust, networks, understandingand
legitimacy, andgettingbehind existing
partnerships;
• joiningforces getting thepublicsector
to worktogetherbypoolingresourcesto
build capacityand connections, investing
resources toenablecommunitiesto
maximisesocial action;
• grassroots activities making social
action activities across the different
sectors more visible; and
• forging links buildinglinksand generating
connectivity byhelping partnersand
communitiessharewhatthey do,and
helpingthemlearnfrom, andbuild
partnerships, with eachother.
Healthyandindependentforlonger
i t t i c s it c iti s

18. Dataprofilertool

19. Dataprofilertool:linechart

20. Dataprofilertool:LSOAmap

21. Datacorrelationtool

22. Datacorrelationtool:Englandmap

23. Datacorrelationtool:LSOAmap

24. Findoutmore...
Si Chun Lam
Insight Development Manager (Place and Public Sector Transformation)
Coventry City Council
www.coventry.gov.uk/infoandstats/
www.coventry.gov.uk/jsna/
SiChun.Lam@coventry.gov.uk