Brian s smith resume

Brian S. Smith
11312 Taylor Dr, Liberty, MO 64068 • C- 816.547.4133 • bsmith12973@gmail.com
SIGNIFICANT EXPERIENCE:
 20+ years of consulting / project management encompassing the development, migration,
implementation, and support of Cerner information technology systems in single net and
multi-net multi-facility rollouts.
 Technical manager for multi-tiered systems including: Intel, Citrix, Oracle, AIX, Print
Services, and FSI/MDI
 Certified class instructor for Cerner Millennium: Architecture, Troubleshooting, and
Issue Management
ACHIEVEMENTS
• Received Cerner Top Gun Award (only awarded to top 5% of the company)
• Received 2000 Hour Consulting Award from Health Data Specialists, LLC
• Primary driver of Navigator Solutions. Led the charge to solve issues one time and create
knowledge articles that could be posted and searched on corporate website for both
associates and clients. Proved concept with pilot group and reduced overall incoming
issues to the support organization saving the company valuable time and money.
• Architect and creator of Drive Layouts. Designed and developed software and
documentation on how to install Cerner Millennium on AIX and VMS systems.
Consulted with resident experts and documented how the system should be laid down on
SSA drives for optimal performance and stability. The implementation by subsequent
system engineers saved rework that was prevalent across the company. Saving client and
Cerner time and money to implement Cerner Millennium with high satisfaction.
• Worked directly with the CIO of Cerner in order to design and implement a tracking and
accountability process between two critical organizations at Cerner, the Immediate
Response Center (IRC) and SolutionWorks (SWx), ultimately reducing the number of
after hour pages to associates that had already put in a full day. This process enhanced
the knowledge of the IRC and solved critical issues faster than in previous years.
• Designed and developed internal measures using Business Objects to hold support
associates accountable to key metrics for support. Implemented these measures on
current team and was recognized by leadership for results. Implementation of these
measures was then input into other teams, establishing a common measuring system that
ultimately enhanced the annual review process and made it more subjective.

Brian S. Smith
EMPLOYMENT
Health IT Specialists LLC
Owner
Feb 2016 - Present
Insight Global LLC
CCL Developer
Dec 2015 – Feb 2016 (3 month contract)
HCA (100% Telecommute) (Remote Hosted)
Clearwater, Florida
• Report writer for reimbursement of funds using Discernvisualdevloper and Operations.
S&P Consulting
Senior System Engineer
Aug 2015 – Feb 2016 (Part-time)
Beacon Health System (90% Telecommute) (Client Hosted)
South Bend, Indiana
• Optimum project to tune the Cerner Millennium system including AIX, Oracle, Citrix, XR,
FSI, CPDI, CAMM, and other aspects of the system.
S&P Consulting
June 2012 – June 2015
Provincial Health Services Authority (90% Telecommute) (Client Hosted)
Vancouver, Canada
• Provided management and maintenance: Extendible Reporting (XR), IBM Websphere,
Cerner Millennium, Olympus, CAMM / Cerner ProVision Document Imaging (CPDI),
domain refreshes, package installs, domain scrambles, FSI/MDI and downtime planning
• Mentored new system engineer(s)
Health Data Specialists, LLC
July 2009 – August 2013
Adventist Healthcare (25% Telecommute) (Client Hosted)
Covenant Healthcare (90% Telecommute) (Client Hosted)
Lakeland Regional Medical Center (25% Telecommute) (Cerner RHO)
Medstar Health (25% Telecommute) (Cerner RHO)
Sentara Healthcare (25% Telecommute) (Client Hosted)
System Engineer Responsibilities (for all above clientele)
• PowerInsight (Business Objects) administrator and developer of clinical outcome reports
for improving patient care.

Brian S. Smith
• Developer of CCL reports using DVDEV and CCL.
• Application and hardware maintenance, performance improvement, high availability, and
upgrades of application, OS, Oracle, and Olympus
• Maintained security to data within the architecture of Cerner Millennium
System Engineer Responsibilities (for all above clientele cont)
• Management of multiple RS/6000 AIX nodes, Citrix Presentation Servers, Linux servers,
and Oracle / MYSQL databases
• Cerner 724Access install and management with emphasis on security
• Client advocate in a Cerner Millennium Remote Hosted (RHO) system
• Citrix performance improvements, file system cleanup, Cerner Millennium
troubleshooting
• Hospital-wide printer configuration and deployment
Oxford Consulting
April 2012 – June 2012
Trinity Healthcare (90% Telecommute)
• Data Extract Engineer in PL/SQL and CCL
Dell Inc
Technical Manager (100% Telecommute) (Dell hosted)
August 2011 – August 2012
• Technical Resource Manager overseeing system administration, capacity planning,
upgrade planning/implementation, printer configuration and troubleshooting
• Responsible for all technical aspects of Cerner Millennium for Hub2 and Hub4 at Tenet
Health
Cerner Corporation
June 1995 – April 2009
Senior Consultant, Support
January 2008 – April 2009
• Business analysis for operational improvement to delight clients and reduce response
times on service records by writing jscript, html, with drill-downs using Business Objects
Project Leader, Orders Support
April 2007 – January 2008
• Resourced, escalated, and queue management for Order Management

Brian S. Smith
• Improved support experience to clients by driving polite, knowledgeable, and quick
response to issues
Solution Group Manager (SGM), Support
April 2006 – April 2007
• Technology support manager for AIX/VMS, Foundations, End User Computing, Oracle,
Database Architecture, Print Services, and Remote Report Distribution, FSI/MDI
• 40+ resources, 8 teams
• Led SGMs in all statistics for support organization
• Established turnover process with consulting organization
Project Manager, Performance Lab
July 2004 – April 2006
• Reduced performance time and improved test accuracy by automating prep and collection
of data
• Developed kornshell and dcl scripts on both AIX and VMS to automate preparation of
tests and data collection
• Tested Cerner Millennium code for functionality through WinRunner scripts and
measured test response times with RTMS data (compared this with client data in Lights
On)
Operations Manager, Technologies, Foundations, FirstNet, Orders Support
October 2002 – July 2004
• Resourced, escalated, and queued management for core infrastructure of a 3-tier client-
server Cerner system
• Developed skilled resources that provided call support to consultants and clients
Process Architect, Operations
November 2000 – October 2002
• Developed drive layouts for system installations on IBM for more efficient sales and
installations (received Top Gun Award, the top 5% of the company)
• Coded compiled help (.chm) manual for system administrators managing Cerner
Millennium system
System Engineer, Consulting
August 1997 – November 2000
• Planned and performed VMS to AIX migration of 3-tier client-server system
• Secured client loyalty by stabilizing system and increasing system effectiveness
• Taught clients troubleshooting and performance management techniques on Cerner’s 3-
tier architecture

Brian S. Smith
• Ensured interfaces to other vendors were operating correctly through Open Engine and
Open Port
Support Specialist, Support
June 1995 – August 1997
• Cerner classic phone support for Client Accounting, Infection Control, Microbiology,
Service Management, Management Reporting, and Charge Services
• Wrote electronic billing interfaces (EBI) for multiple sites
• Balanced Aged Trial Balance for clients by analyzing the AD file with CCL reports
EDUCATION
 B.A., Computer Science, Central Methodist College, 1995

Brian s smith resume

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