Mark Deibert has 11 years of experience as a software engineer supporting various government agencies. He has specialized expertise in software project planning and management as well as technologies like Windows, SQL Server, ASP.Net, C#, and Visual Studio. He has designed, delivered, and provided training on hundreds of custom software systems for gathering business information and managing workflows and reporting. Currently he works as a senior consultant developing custom systems using technologies like Dynamics CRM, JavaScript, and SharePoint.

1. Mark Deibert, Senior Consultant
CAREER SUMMARY
Has 11 years of relevant experience in software engineering supporting United States
Marine Corps (USMC), Federal Aviation Administration (FAA), Department of Criminal
Investigation (DCIS), American Federation of Teachers (AFT), Federal Prison Industries
(UNICOR), United States Department of Interior (DOI), Internal Revenue Service (IRS),
and the Federal Emergency Management Agency (FEMA), as follows:
Specialized Expertise: Software projects life-cycle planning and management; Windows
XP, 2000, ME, 98, and 95; Windows Server 2003, 2008, and RC administration; Microsoft
SQL Server; Microsoft Reporting Services (SSRS); Crystal Reports; Oracle; Internet
Information Service (IIS) 5/6; Active Server Pages (ASP); ASP.Net; C#; Visual Studio
2005, 2008, and 2010; Visual Basic (VB) 6; VB .Net; Component Object Model (COM)+;
VBScript; Hyper Text Markup Language (HTML); Asynchronous JavaScript and XML
(AJAX); Dynamic Hyper Text Markup Language (DHTML); JavaScript; Cascading Style
Sheets (CSS); Extensible Markup Language (XML); Extensible Stylesheet Language
(XSL); Active Data Objects (ADO); ADO .Net; Transact SQL (T-SQL); Procedural
Language/Structured Query Language (PL/SQL); Cold Fusion; Perl; Perl Database
Interface (DBI), Database Driver (DBD), and Common Gateway Interface (CGI) modules;
Visual Studio .NET; Visual InterDev; Dreamweaver; HomeSite; Visual SourceSafe; and
Adobe Photoshop.
Contributions and Accomplishments: Has 11 years of experience working side-by-side
with hundreds of professional clients designing, documenting, delivering and providing
training on hundreds of custom business information gathering, analyses, user workflow
management, and reporting software systems using applicable technologies (Visual
Studio, Crystal Reports, and JavaScript) and maintaining a strong understanding of
Department of Defense (DoD) security standards.
PROFESSIONAL SKILLS
Programming Languages and Technologies
VB.net & C#
JavaScript/jQuery
WinForms
XML,
TSQL,
DTS/SSIS,
Stored Procedures,
Triggers,
Crystal Reports & SSRS
HTML
Operating Systems
Windows Server 2008
Windows 7
Windows Vista
Windows XP
Windows NT
Windows 2000
OS2

2. Related Tools
Microsoft Dynamics CRM 2011, 2013
SharePoint 2003/2007/2010
Microsoft Visual Studio 2000/2005/2010/2012
Microsoft Office Products
SQL Server (2000,2005,2008)
Microsoft Access
AWARDS & CERTIFICATIONS
• Microsoft Dynamics CRM 2011 Customization and Configuration, 2011
• Microsoft Certified Technology Specialist Certification No. D564-7524 2011
• Microsoft Certified Applications Developer Certification No. B220-9268, 2007
• Microsoft Certified Professional (MCP), Certification No. B220-9266, 2007
EMPLOYMENT & PROJECT HISTORY
Sr. Consultant
InfoStrat, Washington, DC 2006 – Present
 2014-2015, Department of Homeland Security, developed a custom enterprise-wide
scheduling system built on Microsoft Dynamics CRM 2013 through the use of custom
HTML pages with JavaScript using Knockout as a binding tool running in Microsoft
Dynamics CRM 2013 web resources.
 2014, Graduate Management Admissions Council GMAT Integration Reasoning Prep
Tool, developed an on-line custom exam preparation tool using JQUERY and .NET.
 2013-2014, Human Capital Management System (HSMC) DOI Fish and Wildlife
Services, Enhanced, fixed and maintained existing custom ASP.Net/SQL Server
HCMS web application. HCMS provides a series of web based forms and tools for
searching and creating employment postings that meet federal regulations. HCMS
provides workflow tools and dashboards for tracking managers and department
interactions while reviewing and developing the job posting as well as suite of
management reports. HCMS exports a custom formatted text file for easy importing
jobs on USA Jobs web site.
 2013-2013, Texas WIC/WIN State of Texas, Developed custom SharePoint 2010
webpart and custom WCF data service enabling two-way data communication
between SharePoint 2010 portal customer registration pages and CRM 2011.
SharePoint registration page can search, read and write customer information
maintained in CRM 2001 entities.
 2012-2013, FAA Air Traffic Organization (ATO) Customer Service Delivery (CSD)
System, Software Engineer: Manipulates and customizes the commercial off-the-
shelf (COTS) Microsoft Dynamics CRM 2011 tool. Develops information technology
(IT) service requests with CRM, capturing service request data entered directly into
the system and imported from two external systems. Manages the tasks daily for 30
users and as requests are analyzed and discussed by teams are approved as
projects. Uses CRM to track project milestones and tasks and to provide digital
document approvals. Uses CRM to create dashboards, charts, and reports providing
live, real-time statistics. Continually performs customized updates on CRM to meet
FAA requirements
 2009-2012, DCIS Case Reporting and Information Management System (CRIMS),
Software Engineer: Developed Microsoft dynamics CRM 4.0 Criminal Investigation
Management Systems (CRIMS). Using the CRIMS tool, tracks more than 100 pages

3. of information on cases, subjects, allegations, interviews, and data pertaining to their
ongoing criminal cases. Provides a suite of detailed reports using CRIMS for
analyzing the cases and providing documentation to courts and other federal
agencies. Performed replication of 30 detailed, lined hand forms and DCIS
documents submitted to federal courts for prosecuting crimes in SQL Server
Reporting Services (SSRS) using CRIMS to meet system-reporting requirements.
 2008-2008, American Federation of Teachers (AFT) Toolkit Web Forms, Software
Engineer: Developed a Rich Internet Application (RIA) running JQuery as the
client/front-end with ASP.Net/MVC running server-side code with a Microsoft SQL
Server database on a large custom ASP.Net, Model View Controller (MVC), and
JQuery "web forms" builder. Developed and designed a large web form by drag-n-
drop data elements on a What You See Is What You Get (WYSIWYG) form for end
users to gather and manage business management data. Designed and developed a
multi-browser-compatible drag-and-drop user-friendly interface for creating surveys
and gathering management information from employees.
 2007-2007, Marine Corps Recruiting Information Support System (MCRISS),
Software Engineer: Supported the web-based workflow management tool using 10
custom .Net components and COM components running File Transfer Protocol (FTP)
and Secure File Transfer Protocol (SFTP) file transfer services, Microsoft Excel forms
with custom VB code, ASP and ASP.Net/C#/VB for web functionality, and an SQL
Server backend. Worked on several tasks, including the multi-user domain (MUD)
File, the SFTP exports to Military Entrance Processing Command (MEPCOM) and the
main MCRISS application. Investigated procedures and implemented software to
securely transfer sensitive recruiting data between separate organizations. Ensured
the system complied with the Federal Information Security Management Act (FISMA)
of 2002; DoD Directive (DoDD) 8500.01E, Information Assurance (IA), October 24,
2002 (current as of April 23, 2007); DoD Instruction (DoDI) 8500.2, Information
Assurance (IA) Implementation, February 6, 2003; DoDI 8510.01, DoD Information
Assurance Certification and Accreditation Process (DIACAP), November 28, 2007;
Chairman of the Joint Chiefs of Staff Instruction (CJCSI) 6510.01E, Information
Assurance and Computer Network Defense, August 15, 2007;CJCSI 6211.02C,
Defense Information System Network Policy and Responsibilities; Secretary of the
Navy (SECNAV) M-5510.30, Department of Navy (DoN) Personnel Security Program,
June 2006; DoD 5200.2-R, Personnel Security Program; DoDD 8000.01,
Management of the DoD Information Enterprise; NFPA 75, Standard for the
Protection of Information Technology Equipment; Marine Corps Order (MCO) 5239.1,
Marine Corps Information Assurance Program (MCIAP); Marine Administrative
Message (MARADMIN) 639/08, Marine Corps Bulletin (MCBUL) 5239 USMC IA
Vulnerability Management (IAVM) Program; IETF, RFC 4346, The Transport Layer
Security (TLS) Protocol, Version 1.1, April 2006.; DoD 5200.1-R, Information
Security Program, January 14, 1987;DoD Directive 5400.11, DoD Privacy Program;
and DoD Regulation 5400.11-R, DoD Privacy Program.
 2006-2007, UNICOR, Software Engineer: Developed system enhancement for web-
store fronts, order and payment processing, and inventory management applications.
Enhancements were made in response to customer requirements and change/fix
requests.
Independent Contractor
 2005-2006, Systems Development for Commercial Customers, Systems Analyst III,
Senior .Net Programmer: Supported and performed ongoing development of the
large custom Accounts Reconciliation Tool (ART) application on a VB.Net desktop
with a multi-million SQL Server backend for the DOI, Washington, DC. ART is used
by 10 large accounting firms for reconciling current and historical Native American
and Tribal financial data.
 2001-2005, IRS System Maintenance, Senior .Net Programmer, Team Technical
Lead: Performed system maintenance and software development for the IRS systems

4. in New Carrolton, MD. Designed and built Systemic Advocacy Management System
(SAMS), using web and intranet technologies such as .Net programming with C# and
VB.Net, ASP.Net, Microsoft Content Management Server (MCMS), Classic ASP,
VBScript, DHTML, Microsoft SQL Server 2000, Microsoft Access, Perl, PHP, and IIS.
This system is a web application for capturing systemic advocacy issues and creating
projects to investigate, manage, and resolve the issues. Provided life-cycle services,
from project planning, graphic design, and database design to platform testing,
installation, hosting, support, and routine maintenance. Built surveys, polls, dynamic
directories, and authentication services, product catalogs, ordering and tracking
systems, task managers, job boards, suggestion boxes, and web portals. Served as
primary backup to the program manager. Managed team project assignments;
determined level of effort (LOE) and delivery dates, and balanced workload.
Designed and built a web application for managing IRS employee cell phones
purchasing and usage management.
 2001, 1-ON-1, Internet Technician: Rewrote web pages to meet Section 508
compliance for FEMA. Designed, developed, tested, and maintained new ASP pages
automating online course enrollment. Supported Windows NT and Windows 2000
local area network (LAN) and wide area network (WAN) server hardware and
software. Installed, configured, and tested wireless networks. Supported government
training, time keeping, and payroll software systems used by hundreds of
government employees.