This document is a resume for Brandon Sensing that outlines his education, skills, and work history. Brandon received certificates in desktop technology, security, and networking from Tennessee College of Applied Technology Dickson and obtained a diploma in solar photovoltaic installation. His skills include Microsoft operating systems, basic networking, Exchange administration, Active Directory management, and supporting end users in a healthcare environment. Brandon has work experience in sales, PC repair, assembly, food service, technical support, and as a computer consultant while attending school for solar technology.
Summary of Application implementation experience. 26 years SAP implementation and Project Management experience of the total 30+ years of application implementation experience.
Helpdesk and Desktop Support Professional with a strong record of accomplishment with experience and training, including user support, staff training, capacity planning, and project management within a high-profile and very active organization. Over 15 years of Helpdesk Support with technical knowledge of Desktop, Network and Data Management Systems, and practical skills in Training, Management and Supervision, along with a strong and demonstrated customer orientation.
1. Brandon Sensing
1100 old Hwy 46 s, Dickson, TN 37055, Cell# (615) 636-7867, Brandon286@gmail.com
Tennessee College of Applied Technology Dickson TN 2007-2009 2013
o Education Desktop Technician/certificate
o Security Specialist/Certificate
o Network Technician/Diploma
o Microcomputer Specialist/Diploma
Tennessee College of Applied Technology, Dickson TN
Solar Photovoltaic Installer/Technician Diploma, 2012
Dickson County High School, Dickson TN
H.S. Diploma, 2004
Skills
Extensive Knowledge of Microsoft windows operating systems 7-10
Basic Network configuration and troubleshooting skills
Microsoft Exchange Administration and user mailbox creation and
configuration
Active Directory management and account creation for end users in a medical
field.
Experience using and administering mobile device management software
including Maas 360 and Airwatch
Basic Firewall (Dell SonicWALL) configuration and monitoring
Experience creating and deploying group policy objects over a domain
Experience supporting end users in a healthcare environment remotely and on
site.
Work History ADT Home Security Nashville TN Sales Rep, (2010-2010)
providing information regarding security equipment for potential customers in the
Nashville area.
Independent, PC Technician, 2009 to Present Installing/Troubleshooting
Hardware/Software applications Improving PC performance. Virus Removal. Security.
Networking
Tennessee Pride, Dickson TN Assembly, (2006 to 2007) Briefly Worked at Tennessee
pride as an assembly line packager
Ponderosa Steakhouse, Dickson TN Server/Dishwasher, 2005 to 2007, worked at
ponderosa as part time server/dishwasher and briefly as cashier
Asurion PSS Technician and support for Verizon Wireless (2015 to 2016). Job
duties included technical support and sales, for Verizon wireless customers and
business clients and also team leadership developing coaching’s before being
promoted to Tech Lead.
CareAll Home Health Management LLC (Feb 2016 to Present)
Internship Tennessee College of Applied Technology, Dickson Tennessee
Computer Consultant, 2011 to 2012
While attending School for Solar Technology @ TCAT Dickson, also worked part time
to maintain the personal network for the center's solar campus.