Jeffrey D. Tripp is a recent graduate of the Network Technology program at Virginia College in Mobile, Alabama seeking an entry-level networking position. He has A+ certification and experience installing, configuring, and troubleshooting Windows, hardware, and networking. His education focused on networking technologies, protocols, IP addressing, and security best practices. He has customer service experience from previous roles at Alorica, Target, and Walmart.

1. JEFFREY D. TRIPP
9250 Boe Rd
Irvington, AL 36544
jefft9025@gmail.com
251-709-8144
OBJECTIVE
A+ Certified, motivated and organized recent graduate of the Network Technology program with excellent
communication skills, a positive customer centered attitude looking for an entry level position in a setting
where I can use my skills and education to learn and grow in the networking field
EDUCATION
Virginia College, Mobile, Alabama Graduation: December 2015
Network Technician Diploma
President's List and Deans List's List Award Recipient
CREDENTIALS
Operating Systems
 Windows XP, Vista,7, 8, 10
 Experience in installation and Configuration of Windows 2000 / 2003 / 2008 / 2012 Servers
Hardware
 Dell, HP, Toshiba, Sony, etc.
 Install, Configure, and troubleshoot PC's, Wireless routers, AP's
 Enable Disable USB Adapters
 Install Video Cards / Sound Cards
 Diagnose and Resolve unique, nonrecurring problems associated with application software and
operating system: determine the source of problems and classify their level, priority, and nature
 Create Alternative methods of completing tasks, correcting user errors and system
inconsistencies to improve the desktop team function
Software
 Microsoft Office Suite 2007 , 2010, 2013
Networking
 Knowledge and Understanding of networking technologies, protocols and IP addressing
including maintenance and troubleshooting LAN and WAN connectivity using TCP/IP Tools
 Port Enabling / Disabling
 Configure, deploy, maintain, troubleshoot and support workstations, laptops, printers and mobile
devices
 Document procedures, standards, best practices, configurations, settings, installation sequences
and back-out instructions
Security
 Planning and Implementation of Groups of users for security purposes.
 Implementing Group Policy to manage User Environments
CERTIFICATES
 Comptia A+ Certified
 Comptia Security+ Certified - (Pending
 Comptia Networking+ Certified - (Pending)
EXPERIENCE
Alorica, Saraland, AL Jan 2014 - Mar 2014
Customer Service Representative for Verizon Call Center
Target, Mobile, AL Oct 2013 - Dec 2013
Seasonal Help / Customer service
Walmart, Cleveland, TN Jul 2012 - Jun 2013
Courtesy Associate / Customer Service / Cart Collector
REFERENCES AVAILIBLE UPON REQUEST