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- 1. Rod Reed Managing Director TheSupport Store
- 2. • Who arewe? • Introducing Microsoft Online Services • Overview of Solutions • Streamlined Communications • Simplified Management • Security and Reliability • Demonstration • Pricing and Licensing • Next Steps
- 3. • the support store© specialises in delivering cost-effective information Technology support solutions to small and medium sized businesses based in London and the South East. • the support store© has been a Microsoft Certified Partner since 2000, and is now a Gold Partner with core competencies in Network Infrastructure Solutions, Knowledge Worker and Advanced Infrastructure Solutions. We are also an accredited Small Business Specialist and one of Microsoft’s most knowledgeable and experienced Partners focusing on MicrosoftOnline services and have been live as a company on Microsoft Business Productivity Online Services since March 2008.
- 4. Enterprise class softwaredelivered via subscription services hosted by Microsoft and sold with partners Microsoft Online Services (Business Productivity Online Suite) New
- 5. • Anywhere access—desktop, mobile, Web • Seamless user experience across workloads • Team collaboration and conferencing • Real-time communication • Always up-to-date technology • Lower rollout and run rate cost • Improved agility and resource utilization • Active Directory® synchronization • Data hygiene supported by multi-layered antivirus and spam filtering • Highly secure data access for users via HTTPS • Geo-redundant data center architecture with Cyber-trust and SAS70 compliance
- 7. Unified access pointfor all Online services Trial and Buy Single Sign On User Management IT Pro End User Application Access Settings SharePoint Links Support Anywhere Access without VPN Downloads Tools Password Reset Subscription Service Rich Client Web Access and Trial Administration Access
- 8. Enable Anytime AnywhereAccess Branch Office Enabling Software + Services: Integrating access online as well as on-premises HQ
- 9. Benefits of aCollaborative Procurement Product Development Solution Manager Suppliers Faster time to market Enhanced collaboration for global engineering teams Production Manager Reduced development costs Better customer satisfaction Design Engineer Product Improved product portfolio Manager Program Manager
- 11. Always up-to-date capabilitiesat a predictable cost Key Benefits • Up and running quickly • Latest software • No more server upgrades • Subscription-based Software + Services Accelerate the Journey • Predictable cost • Optimize productivity IT Is An IT Is A IT Is A IT Is A Efficient Business Strategic Cost Center Cost Center Center Asset
- 12. Access Control • ISA for pre-authentication • Authentication and content encrypted via HTTPS • Strong user passwords • Forefront for SharePoint (Server side anti-virus – Microsoft Antimalware Engine, Kaspersky Antivirus Technology, Norman Virus Control, Sophos Virus Detection • Data separation between organizational units through strong security boundary of Site Collections • Active Directory (AD) provides secure and reliable user management
- 14. Guaranteed Uptime • 99.9% uptime with financially backed service level agreements • SLA tiers • Uptime between 99% and 99.9% 25% payout • Uptime between 95% and 99% 50% payout • Uptime less than 95% 100% payout • Excludes planned downtime
- 15. Protect from spamand malware, satisfy retention requirements and encrypt data to preserve confidentiality Internet SPAM (Optional) (Optional)
- 18. Microsoft Online SubscriptionProgram Ordering Mechanism Microsoft Online Services Customer Portal (MOCP) • URL: https://mocp.microsoftonline.com, or select ‘BUY’ or ‘TRY’ from www.microsoft.com/online • Purchases for Microsoft Online Services are placed either by the customer or with the help of a Partner through MOCP • Additional orders, renewal choices, and activation also occur through MOCP
- 19. List USL Price List Step-Up USL Price Service Offerings (Monthly per User) (Monthly per User) Exchange Deskless Worker £1.34 No Step-Up SharePoint Deskless Worker £1.34 No Step-Up *Deskless Worker Suite (25% Discount) £2.01 No Step-Up Exchange Online Standard £6.69 £5.76 Office SharePoint Online Standard £4.85 £3.56 Office Communications Online £1.67 £1.25 (Instant Messaging & Presence) Office Live Meeting £3.01 £1.98 BPO Suite (38% Discount) £10.04 £8.13 (from CoreCAL) • Exchange Online Standard £6.65 (from ECAL) • Office SharePoint Online Standard • Office Communications Online • Office Live Meeting Online “Attached “ Service Offerings Add-On USL Additional Exchange Storage (Can’t be attached to Deskless Worker SKU) £1.67/GB Additional SharePoint Storage (Can’t be attached to Deskless Worker SKU) £1.67/GB * Deskless Worker SKU’s to be released later in the Fiscal Year 19 * Discounts available for > 250 seats
- 20. Microsoft Online SubscriptionProgram Business Policy Rules • 5 user minimum on initial order of online service (no minimum thereafter for Minimum Order additional orders of same service) • Price volume discounts available Price Discounts • Price promotions may be available • Prices are non-negotiable Billing and • Billing will occur monthly over the subscription term. (Annual payment option available shortly after launch) Payment • Credit Card payment is available. Invoices only for > $500 per month Annual • Subscription term is 12 months Subscription 30 Day • First Subscription Term: Customers have 30 days to cancel, but must pay for the first 30 day period. Cancellation • Subsequent Terms: Customers can cancel with 1 month notice • Subscriptions will automatically renew at end of term, unless opted out on Auto-Renewal https://mocp.microsoftonline.com • Partner designation on the Customer Order triggers fee payments to Partner Fee Partners (must be enrolled through Quickstart). For more information see https://partner.microsoft.com/online
- 21. • Client Connectivity Information Worker • Mobility • Additional Storage Key Differentiators Exchange to 1GB BPO Suite SharePoint to 250MB • Application Sharing • OCS Capabilities • OWA Light Only Access Deskless Worker • 100 MB Mailbox (No Additional) • AV/AS Deskless Worker Needs • Access to GAL Suite • Personal Contacts • SharePoint Access (0 MB) • Word / Excel / PPT Viewers Segments employee user population and addresses each segment’s real needs Provides high value to companies with a large mix of IW’s by giving users rich functionality to match their needs Provides a low cost option to companies with a large mix of Deskless Workers with lower functional requirements 21
- 22. • Limited number of accounts • Available late November 2008 • More being added each month • Apply through your partner contact • Customer will need to sign Microsoft TAP agreement but won’t be required to provide customer evidence • > 25 seats (no maximum) • Based on US data centres • Tier 2 support • English only • No automatic transition to EMEA data centre
- 23. • Q3 2009:EMEA (Dublin) data centre online • Initially, move high-priority customers from US data centre to Dublin • Regional support will be available
- 24. • Spring 2009:customers can take a free 30 day trial • 20 seat maximum 1GB Mailbox 250MB per user Live Meeting Standard Outlook 2K7, OWA, Intranet, Document Video & Voice ActiveSync Connectivity Collaboration & more… Conferencing (where Co-existence & Migration Support for SharePoint applicable) tools supported Designer
- 25. Current Feature Future Release Server features Deskless Standard Dedicated Server Technology Microsoft Online Services (No minimum) (5000 Seats Min) Unified Messaging Messaging Records Management Exchange Web Services/WebDAV Messaging Message Archiving Active Sync Mobility Outlook Connectivity Anti Virus, Anti-Spam Shared contacts, tasks E-mail, shared calendar, OWA Internet Sites Extranet Collaboration Custom Code Support Collaboration Excel® Services Enterprise data search Site search Read Only My sites Enterprise/Web content People and personalization Blogs, Wikis, Intranet sites Templates and Web parts Federation/compliance 1:1 PC video and voice Communication Communicator connectivity IM/presence awareness Call management N/A PSTN connected voice Multi-party voice and video Application sharing Live Meeting Web access
- 26. Markets* • Australia • Austria •Belgium • Canada • Denmark • Finland • France • Germany Service Portal • India Languages • Ireland • Italy • English Data Centers • Japan • French • Netherlands • German • New Zealand • Spanish • United States • Norway • Japanese • Dublin • Portugal • Singapore • Singapore • Spain • Amsterdam • Sweden • Switzerland • UK * Markets subject to change
- 27. • Assess yourbusiness and technology needs
- 28. © 2008 MicrosoftCorporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.