This document provides an introduction to being found online through search engine optimization and local listings. It discusses the importance of optimizing a business's website, local listings, and social media presence to increase search engine rankings and attract local customers. Key tips include claiming listings on directories like Google Places, encouraging reviews, incorporating location and keywords throughout the website and content, and engaging with customers through social media. The goal is to control the business's online message and presence in order to be found by potential local customers searching online.