7. DEFINE PHASE
What is the Problem:
Where is the Problem:
How much is the Problem:
Boundaries of the Problem:
7
Define
Operations U & A
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Quality Circle!
8. SIPOC
• SIPOC(Supplier, Input , Process , Output & Customer)
Specific Process flow chart with SIPOC.
8
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Operations U & A
together we can
Quality Circle!
9. DRILL DOWN TREE
……………………
Our Project
……………………
Our target
……………………
What improve
……………………
Company target
9
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Operations U & A
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Quality Circle!
13. Data Collection
Last One year or minimum 6 month data need to
collect.
Data collected for………………Months
Data Type : Continuous / Discrete
Data format……………………
Reference Document…………………
13
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Operations U & A
together we can
Quality Circle!
14. Current Level and Target Level
Current Level Measurement:
Target Level Measurement:
DPMO(Defects per Million Opportunities)
DPMO(Defects per Million Opportunities)
(Total defect/total Production)*1000000:
………………….
(Total defect/total Production)*1000000:
…………………..
Sigma Level:…………………….
Sigma Level:…………………….
Completion time:……………………..
14
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Operations U & A
together we can
Quality Circle!
15. Cause & Effect(Leak reduction)
Man
Material
Method
Machine
15
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Operations U & A
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Quality Circle!
16. KPIV/KPOV
List Down the Cause Variables from C&E diagram
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
16
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Operations U & A
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Quality Circle!
18. SELECTED CAUSE LIST-x’s
List Down the Variables(x) from C&E diagram
x1.
x2.
x3.
x4.
x5.
x6.
x7.
x8.
18
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Operations U & A
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Quality Circle!
21. Data collection for small variables(x’s)
S.No
x’s
1
x1
2
x2
3
x3
4
x4
5
x5
6
x6
7
x7
8
Variables
Data type
Remarks
x8
21
Analyze
Operations U & A
together we can
Quality Circle!
30. MAJOR CAUSE LIST-Y’s
List the major cause list from pareto chart analysis(80:20 concept)
Need to improve top 20% of cause so as to solve 80% of remaining problem.
Y1.
Y2.
Y3.
Y4.
Y5.
30
Analyze
Operations U & A
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Quality Circle!
33. Data collection for Main variables(Y’s)
S.No
Y’s
1
Y1
2
Y2
3
Y3
4
Y4
5
Y5
Variables
M
A
S
Improvement
Action
Remarks
E
L
P
33
Control
Operations U & A
together we can
Quality Circle!
41. Data collection for Main variables(Y’s)
S.No
Y’s
1
Y1
2
Y2
3
Y3
4
Y4
5
Variables
Data type
Remarks
Y5
41
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Operations U & A
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Quality Circle!
42. CONTROL CHART-Y1
• Use Check sheet or other monitoring tool to standardize the
process
42
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Operations U & A
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Quality Circle!
43. CONTROL CHART-Y2
• Use Check sheet or other monitoring tool to standardize the
process
43
Control
Operations U & A
together we can
Quality Circle!
44. CONTROL CHART-X3
• Use Check sheet or other monitoring tool to standardize the
process
44
Control
Operations U & A
together we can
Quality Circle!
45. CONTROL CHART-X4
• Use Check sheet or other monitoring tool to standardize the
process
45
Control
Operations U & A
together we can
Quality Circle!
46. CONTROL CHART-X5
• Use Check sheet or other monitoring tool to standardize the
process
46
Control
Operations U & A
together we can
Quality Circle!
47. Current Level and Target Level
Target Level Measurement:
DPMO(Defects per Million Opportunities)
(Total defect/total Production)*1000000:…3/381*1000000=7874
Sigma Level : Calculate from sigma table
Project Achieved Level:
47
Control
Operations U & A
together we can
Quality Circle!