Normalcorrectionprocess 8

SAP Solution Manager
Change Request Management
Normal Correction with Change Request Management
h t t p : / / w w w . l i n k e d i n . c o m / i n / s o l u t i o n m a n a g e r
W e n c e s l a o L a c a z e

Change Request Management – Normal Correction Lifecycle
Table of Contents
Versioning ..............................................................................................................................................................................3
Author Bio ..............................................................................................................................................................................3
Landscape Preparation: ....................................................................................................................................................4
Users Preparation: ..............................................................................................................................................................4
Project Preparation.............................................................................................................................................................4
Cycle overview......................................................................................................................................................................5
Start the Maintenance Cycle............................................................................................................................................5
Create the Change Request .........................................................................................................................................5
Aprove the Change Request ............................................................................................................................................7
Authorize change ............................................................................................................................................................7
Create the Transports ...................................................................................................................................................8
Start the corrections......................................................................................................................................................9
The Maintenance Cycle................................................................................................................................................... 11
Release the Transports.............................................................................................................................................. 11
Import in QA .................................................................................................................................................................. 12
Start the Testing Phase................................................................................................................................................... 14
Import in Production ...................................................................................................................................................... 16
Start the import in Production ............................................................................................................................... 16
Close the Change Document ......................................................................................................................................... 18
SAP-SOLMAN-CHARM-Normal Correction-v2.0.doc Page 2 of 18

Versioning
Version Change Date
1.0 Original 10/06/2008
2.0 Webpage Link. 23/06/2008
Author Bio
My name is Wenceslao Lacaze and I’ve been working as a SAP basis
Administrator and Solution Manager Consultant for the last 8 years.
I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I
Design, Build and Implement the product using “Run Sap” Methodology.
I have developed a very extended experience with medium and large scaled
SAP installations in several (multi)national environments.
I am based in Argentina, but work all around the World.
I work directly for clients or via an agency.
I do speak Spanish, Italian and English fluently.
You can contact me at:
Email: wlacaze@gmail.com
http://www.linkedin.com/in/solutionmanager
You can found more papers at :
http://wlacaze.googlepages.com/home

Landscape Preparation:
For this Demo we use 3 client inside Solution Manager
• 801 Development
• 802 Quality
• 803 Productive
Users Preparation:
We create 5 diferent users and profiles
Creates and confirm the Change Request
Categorizes, Approve and monitors Change Request.
Is the Steering Committee in the Change Management
Implements a change, and hands it over to the Tester
Test changes and ajust the Change Document Status
Manages and coordinates software logistics
Project Preparation
We create a project and 1 Maintenace cycle

Cycle overview
Start the Maintenance Cycle
The Change Manager set the Maintenance Cycle in “Development with Release Phase”
Create the Change Request
The Requester logon to SM and run the transaction CRMD_ORDER.

Click in the Button “Normal Correction”, if you don’t have add manually in “Extra Settings
Specific Push Button 1 = SDCR
This is the Main Change Request Window.
For create a Normal Correction you need to identify some information:
• Description
• SoldTo Party
• Requestor
• Change Manager
• Change Advisory Board
• Ibase/Component
• Description of the Change
Then Save.

Aprove the Change Request
The Change Advisory Board decide wich kind of change document are necessary for this change.
document , in this case select Normal Correction(Maintenace) and save.
Authorize change
The Change Manager recive the notification and then select “Authorize Change Request”
When the Change Manager approve the Change Document, Solution Manager change the
document to Authorized and Create a new Normal Correction Document.
The Change Manager open the Normal Correcion 800000170 and select “In Development” in the
TaskList

Create the Transports
Now the Normal Correction is in Status “In Development”.
The Project Leader ,Change Manager or Developer inside Solution Manager create the New
Transport Request.
Solution Manager ask for the Request Owner, Short Descriotion and the developer who make the
tasks, the system create 2 transport in the development system, 1 for Customizing, 1 for
Workbench,

Start the corrections
Tthe Developer logon to Solution Manager and and open the Normal Correction 8000000170.
Inside the Tasklist select “Logon to System”
Inside the Development system(SMR-801) , the developer make some change and Save.
The Satellite System (SM4-801) ask for a request,

The Developer select the request SM4K900051 Created for AOMEADM with the TASK
SMK4900052 for DEVELOPER
Then the Developer release his Task SM4K900052 ,
The Developer return to SOLUTION MANAGER and in “Test Instruction” put the instruction to the
Tester, then move the Normal Correction to “Complete Development”

The Maintenance Cycle
Release the Transports
At this point the Change Manager release the transport Request manually using the transacction
SCMA and then execute the task “Release transport Request”
Right Click over “Release Transport Request” and select “Schedule”

The Change Manager select the Execution Data and then run
The System show the Transport Request ready for release
Import in QA
The Change import the transport in QA Environment

Solution Manager show the Execution Data
Change Manager select the Import parameters and then start the process

Start the Testing Phase
The Change Manager move the Phase of the Maintenance Cycle to Test to make the integration test
The Tester logon to solution Manager and open the Normal Correction, Read the Test Instrucction
, then use the TASKLIST for connect to the TEST system.

In the TEST System check the value
The TESTER return to SOLUTION MANAGER and write the Test Report, then in the TASKLIST
select “Confirm Successful Test”
At this point the Normal correction is in Status Consolidated

Import in Production
The Change Manager move the Phase to Go-Live to start the imports in the Productive enviroment
Start the import in Production
The change Manager run the “Import Transport Request”
Select the import execution and run the transaction

The Requester logon to the Production for check the import, if is correct change the Normal
Correction to “Production Status”.
The Normal correction is in Production status.
When the Normal Correction change the status to “Production”, the Change document change
automatic to “Implemented” the status

Close the Change Document
The Change Manager control all the documentation and then move the Change Request to
“Confirms Realization”.
The Change Request in Status “Confirmed” closing the cycle for this maintenace.

Normalcorrectionprocess 8

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