Why Strategic Experience Alignment Is An Imperative... For Your Employeesjmaclaren
Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions:
- Who is my audience?
- What are they trying to do?
- How can I help them do that
The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone.
See how Quadrant can deliver a contingent labour solution that reduces risk, administration, and cost whilst maximising performance and retention of talent.
Why Strategic Experience Alignment Is An Imperative... For Your Employeesjmaclaren
Experience Design (XD) is a way of focusing on the quality of the experience when designing products, processes, applications, and services. It gives the audience of end users a voice and role alongside the Business and IT groups. This approach starts by finding the answers to three fundamental questions:
- Who is my audience?
- What are they trying to do?
- How can I help them do that
The value of taking this kind of approach can be felt in a variety of ways. Sometimes, it takes the shape of direct cost savings by retiring unnecessary websites or other assets. Other times, the value is seen in higher customer conversation rates or improved employee productivity. Either way, one thing is for sure – when your audience is involved, the experience you design is one that will be rewarding for the business as well as the intended target audiences leading to an increase in overall satisfaction for everyone.
See how Quadrant can deliver a contingent labour solution that reduces risk, administration, and cost whilst maximising performance and retention of talent.
Welcome to the Technology and Operations Management area of Symbiosis. Business today is technology. SIOM is an effort to nurture the students mindsets and skills so that they master the ability to manage ambitious corporate growth by achieving cost excellence, acquiring market excellence rapidly, strengthening and customizing design and building global / regional operating footprints. SIOM is born out of the conviction that engineers, if forged and chiseled in an exclusive B-School environment can be outstanding business techno – professionals atop the current competitive markets by developing the critical and required traits.
Project management is the science and art of organizing the components of a project, whether the project is development of a new product, the launch of a new service or a marketing campaign . Project Management is now a way of life. In today’s global marketplace, complexity and speed are essential factors to survive. If we try to have close look on different projects taking place in various corners of the world, they all are being initiated under tight budgets with fewer resources than ever before. Apart from this, project-based business is growing bigger and bigger every single day with more key business initiatives are now subject to a defined project plan, with specified deliverables and time constraints.
We at Riskpro understand the basic purpose of project management and training is to educate and train project managers with the ability to foresee as many dangers and problems as possible and control activities so that the project is completed as successfully as possible in spite of all the risks and hence we’re delighted to launch our Project Management & Soft skills Training services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
“We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
Bryan Peña
VP, Contingent Workforce Strategies and Research Staffing Industry Analysts
During this session we will be reviewing what strategies and techniques you can use to maximize program success and ensure long term hiring manager satisfaction. In addition to savings strategies and performance ratios we will provide some up to the moment insight from our latest research initiatives.
To keep pace with the ever increasing demand for real-time customer service, shifting to mobility has become inevitable for the insurance industry. In
today's scenario, where real-time servicing of customer requests 'on the fly' has become a norm, mobile technology seems ideally positioned to
enable insurers gain a competitive advantage. Mobile solutions enable faster and improved communications between customers, field agents,
and the central processing office of the insurer.
Adopting mobile technology can help insurers
enhance customers' experiences, increase
productivity, while keeping a check on costs, and
mitigating operational risks.
IBM's Transformation from Project to Program and Portfolio Management Member Content
- by William C. Britton, PMP
IBM Certified Executive Project Manager
To succeed, a number of project management processes, policies, and organizational constructs were established or reinforced to ensure consistent excellence in service delivery.
Welcome to the Technology and Operations Management area of Symbiosis. Business today is technology. SIOM is an effort to nurture the students mindsets and skills so that they master the ability to manage ambitious corporate growth by achieving cost excellence, acquiring market excellence rapidly, strengthening and customizing design and building global / regional operating footprints. SIOM is born out of the conviction that engineers, if forged and chiseled in an exclusive B-School environment can be outstanding business techno – professionals atop the current competitive markets by developing the critical and required traits.
Project management is the science and art of organizing the components of a project, whether the project is development of a new product, the launch of a new service or a marketing campaign . Project Management is now a way of life. In today’s global marketplace, complexity and speed are essential factors to survive. If we try to have close look on different projects taking place in various corners of the world, they all are being initiated under tight budgets with fewer resources than ever before. Apart from this, project-based business is growing bigger and bigger every single day with more key business initiatives are now subject to a defined project plan, with specified deliverables and time constraints.
We at Riskpro understand the basic purpose of project management and training is to educate and train project managers with the ability to foresee as many dangers and problems as possible and control activities so that the project is completed as successfully as possible in spite of all the risks and hence we’re delighted to launch our Project Management & Soft skills Training services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
“We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
Bryan Peña
VP, Contingent Workforce Strategies and Research Staffing Industry Analysts
During this session we will be reviewing what strategies and techniques you can use to maximize program success and ensure long term hiring manager satisfaction. In addition to savings strategies and performance ratios we will provide some up to the moment insight from our latest research initiatives.
To keep pace with the ever increasing demand for real-time customer service, shifting to mobility has become inevitable for the insurance industry. In
today's scenario, where real-time servicing of customer requests 'on the fly' has become a norm, mobile technology seems ideally positioned to
enable insurers gain a competitive advantage. Mobile solutions enable faster and improved communications between customers, field agents,
and the central processing office of the insurer.
Adopting mobile technology can help insurers
enhance customers' experiences, increase
productivity, while keeping a check on costs, and
mitigating operational risks.
IBM's Transformation from Project to Program and Portfolio Management Member Content
- by William C. Britton, PMP
IBM Certified Executive Project Manager
To succeed, a number of project management processes, policies, and organizational constructs were established or reinforced to ensure consistent excellence in service delivery.
Integrating the Role of Fee Earners, Marketing and BDRobert_Sawhney
Integrating the work of fee earners, marketing and BD: Presentation delivered at KPMG HK for the Asia Pacific Professional Services Marketing Association June 2010
Omni's Award Winning Recruitment Process Outsourcing RPO SolutionInSource Talent Ltd
An overview of Omni's flagship Recruitment Process Outsourcing (RPO) solution.
By taking one easy step you can recruit the best talent, at the lowest possible cost, in the quickest possible time!
We can significantly reduce the effort expended by your HR department and your business. Not to mention taking away all the hassle of agency cold calls or managing your own direct channels.
The benefits of outsourcing your recruitment are significant and tangible....
Gain consistency, control and visibility of your recruitment
Have the whole organisation recruiting in a consistent high quality and visible way so performance can be measured and improved.
Improve the quality of your candidates
With talent pools created specifically for your organisation and a team of expert resourcers using cutting edge sourcing techniques, have access to the widest pool of talent.
Save time on recruitment administration
With a recruitment team managing the recruitment process under the organisation’s brand, you’ll no longer have to find time to place adverts, respond to applications, keep in touch with candidates or even manage agencies – this will all be taken care of.
Reduce agency costs
With a focus to increase the number of direct placements, the ability to negotiate agency fees and a performance framework in place, you’ll have less dependence on agencies which means a significant reduction in agency fees!
Improve time to hire
With a slick and efficient recruitment process managed by recruitment experts, all aspects of time to hire will be measured, monitored and improved.
Definitive Guide to Strategic Human Capital ManagementSumTotalSystems
The Definitive Guide to Strategic Human Capital Management” provides insight into:
The visibility and information needed to proactively manage your business and your talent
Keys to recruiting and hiring the best talent
Ways to nurture and optimize your existing talent, including best practices in assessing and developing employees
Mitigating risks and lost productivity due to employee absence
Benefits of developing a high-level view of the health of the company using HCM data and KPIs
How the Dynamic of the CPA Client Relationship Changes in the Cloud - A panel moderated by Tom Hood with Michael Hsu & Jennifer Katrulya. Tom asks how these two progressive firms are changing how CPA practices are working. The new model is mobile, social, cloud, collaborative, and value-added.
In this session experts discuss in-sourcing and cost-effective contracting innovations that are already working in organizations such as the Millennium Challenge Corporation.
2. Who Is Bradley-Morris?
• Largest military-focused recruiting firm in
the U.S.
• Founded in 1991
– 20,000+ placements
– Placements nationwide
– Candidates worldwide
• Candidates
– Management, engineering, operations, technical,
BMI SERVICES OVERVIEW
sales, field service and diversity
• Clients
– Fortune 1000 and emerging companies
Who Are BMI Candidates?
Bradley-Morris sources and screens former military
personnel to identify the top performing candidates
that are seeking a civilian job.
• Attributes that make military candidates
your best choice for new employees:
– Formal and informal Leadership training
• Ethics, responsibility, and accountability
– Formal Technical training
• Best technical / vocational schools in the country
• On-the-job training and continuing education
– Inherent Communication skills
• Military teamwork relies heavily on motivational and
communication skills
– Diverse workforce
• Nearly 1/3 of all BMI placements have been minority and/or
female.
– Other tangible benefits
• Most candidates have free government relocation; Military is
2 a perpetual talent pool
3. What Services Does BMI Offer?
ConferenceHire®
– Pre-scheduled interviews with pre-screened
candidates in cities nationwide
• Middle management, engineering, technicians,
sales, operations, field service, project
management, maintenance, supervision
BMI SERVICES OVERVIEW
TargetHire®
– Contingency recruitment accelerated via
BMI’s proprietary RecruiterWare
infrastructure
PowerHire®
– BMI’s volume hiring solution
Government, Contract and Employment
Services (GCES)
– Dedicated resources focusing on government
/ defense hiring needs, contract employment
and outsourced recruiting / employment
services
3
4. ConferenceHire® Overview
• The most efficient and effective way to
interview and hire skilled professionals.
– Review quality
candidates in a shorter
time period than you
ever thought possible.
– Discover a more
focused, qualified, and
interested talent pool
than their civilian
BMI SERVICES OVERVIEW
counterparts.
– BMI Clients report a
96% customer service
satisfaction rating.
BMI Account Rep. BMI AR and Regional Operation Manager (ROM)
(AR) conducts pre- add military-experienced job seekers to client
hiring event interview schedule. Matches are made based on
consultations with required hard skills, soft skills, location,
client. compensation, type of position and industry facets.
BMI schedules BMI gathers Client interviews Client provides
site visits with candidate occur at feedback to
client’s pursuit feedback ConferenceHire BMI AR to help
list (occur regarding event; debrief No calibrate
Yes Yes
within a week; preferred with BMI AR profile and
feedback to companies regarding screen (key
BMI AR within within 24 hours preferred success
48 hours of and shares with candidates by factor!).
visit). client. COB.
Yes No
Offer extended; BMI extending the Candidate start
offer historically results in the best date
close rates; modified process can be
implemented if necessary after
consultation with client.
4
*Schedule of ConferenceHire® events included on last page
5. TargetHire® Overview
• Contingency recruitment accelerated via
BMI’s proprietary Recruiter Ware
infrastructure
BMI Best Fit RW patent- BMI Account
Profile entered pending Rep. (AR)
into military phone screens
RecruiterWare matching for location,
BMI SERVICES OVERVIEW
(RW) based on technology compensation,
client’s job presents type of position,
description. weighted, industry, et al.
matched
candidates.
Phone Client reviews Client provides
interviews by screened feedback to
client (occur candidates’ info BMI AR to help
Yes No
within 1 week; via email from calibrate profile
feedback to BMI BMI (feedback and screen (key
AR within 24 to BMI within success factor!).
hours after 48 hours).
interview).
Yes
BMI schedules site visits
(occur within 2 weeks; No
feedback to BMI AR within
48 hours of visit).
Yes
Offer extended; BMI extending Candidate start
the offer historically results in the date
best close rates; modified process
5 can be implemented if necessary
after consultation with client.
6. BMI JMO Candidates
Backgrounds as Junior Military Officers (JMOs) with
valuable leadership and operations experience –
excellent managers and communicators
• More than half hold a
minimum of a General
Engineering degree.
Many have further
specialization in
mechanical engineering,
BMI SERVICES OVERVIEW
electrical engineering and
other engineering
disciplines.
• Nearly a third of the JMOs in our program
have corporate experience in addition to a
military background. BMI can present a mix
of officers currently separating from the
service, as well as candidates who have had
experience in the civilian sector and are
looking for a change in career.
Example Positions:
MANAGEMENT ENGINEERING
•Operations / Logistics Manager •Quality Engineer
•Plant Manager / Group Leader •Project Engineer
•Manufacturing / Shift Supervisor •Application Engineer
•Project Manager •Service Engineer
•Process Improvement Analyst •Industrial / Manufacturing
•Procurement / Dist. Manager Engineer
•Purchasing Agent / Manager •Production / Process Engineer
•Buyer / Sourcing Agent •Engineer Planner
•Black Belt / Six Sigma •Maintenance Engineer
•Business Analyst •Engineering Manager
•Mechanical Engineer
6
7. BMI Technical Candidates
Backgrounds as enlisted military with between four
and twenty years of hands-on technical experience
• Graduates of the military’s
top technical schools (6-
12 months long)
– Electronic, mechanical
and/or electrical
maintenance
• 40% have a technical
BMI SERVICES OVERVIEW
associates degree or
higher
– Most have the military
educational equivalent of
an associates degree in their
technical specialization
ELECTRICIAL- ELECTRONIC TECHS
Example Positions: •Electrical Distribution/
SUPERVISION Switchgear
•Production Supervision •Low/Medium/High Voltage
•Shift Supervision •AC/DC Motors
•Maintenance Supervision •Uninterruptible Power Supply
•Maintenance Control/Planning •Generators
•Warehouse Supervision •Digital Logic
•Average Ten Years Hands-On •Calibration and Metrology
Leadership •Test, Measurement and
Diagnostic Equipment
MECHANICS •Control and Instrumentation
•Pneumatics and Hydraulics •Component Level
•Pumps / Valves/Compressors Troubleshooting
•Rotating Equipment
•Gas / Diesel and Steam / Nuclear POWER PRODUCTION
•Nuclear/Fossil/Gas/Steam/Wind/
•Aviation / Marine / Vehicle Exp. Solar/Hydro/
•Preventive Maintenance •Steam/Gas Turbine
•SRO/NLO/Instructors/QA
•Plant/Control Room Operators
7 •Millwright/E&I/I&C
•Engineers
8. BMI Sales Candidates
Backgrounds as Junior Military Officers (JMOs) and
Non-Commissioned Officers (NCOs) with Bachelor’s
Degrees
• Majored in a variety of areas
from business to engineering
– The majority of job seekers
you will interview are
graduates of “top thirty”
schools including the U.S.
Service Academies (West
BMI SERVICES OVERVIEW
Point, Annapolis, etc.).
• Position profile: Minimum
base of $50k-60k with ample
commission opportunity and
the prospect of career
advancement for performers.
• Candidates screened for the interest and
aptitude required to thrive in B2B sales including
those with previous Business-to-Business Sales
experience.
Example Positions:
• Outside Advertising Sales • District Sales Manager
• Account Specialist • Sales Consultant
• Customer Service • Technical Sales
Manager • Account Manager
• Sales Engineer • Inside Sales Representative
• Sales Supervisor • Regional Account Specialist
• Equipment Sales • Sales Manager
• National Sales Rep. • Outside Sales
• Business Development Representative
• Territory Sales Manager • Sales and Service Specialist
8
10. What do my clients say about me?
“I've worked with a lot of recruiters “Justin has been a great contact
and staffing agencies in my career, over the last few years & we’ve
and like for many of you, many of used his services to hire a number
those experiences were marginal at of ex-military personnel into field
best. My experience with Justin and engineering & management
BMI has been the opposite. He has roles. He has built a strong
provided me outstanding and working relationship with a
personalized service. He is number of mangers in my team,
professional and gets the job done. all of whom have a high regard
Justin listens well and takes ownership for him & his organization” –
so I do not have to waste my time General Manager Baker Hughes
repeating my needs to him or others in
his company. He acts as my “Justin is a high energy recruiter
BMI SERVICES OVERVIEW
company's advocate leading to great who will work hard to get you
candidates. I recommend Justin to the results you want. He does his
anyone who is looking to hire homework and adapts well to
motivated, disciplined, and talented changes in needs with the
ex-military personnel with potential.” market ups and downs. I have
– Senior Manager Mitsubishi Power nothing but good things to say
Systems about him and every person I
hired from him (over 100
candidates!) would say the same.
“ Prior to using BMI we were spinning – National Technical Recruiter
our wheels on locating talent. Justin Schlumberger
does his homework. Finding exactly
what we need and matching qualified
candidates. In the past we attended Justin is an excellent listener,
other military conferences that mixed in with great energy,
pushed volume vs. providing qualified intelligence and high integrity. If
talent. Justin realized that my time you have staffing needs within
was valuable. The candidate list was your organization, partnering
precise with ready to hire candidates.” with Justin will get you quicker to
– General Manager of Field Service, your goals. – Global Director
Flowserve Flowserve
10
11. 2012 Conference Hire Dates
July October
9 Providence 8 Norfolk
16 Las Vegas 15 Houston
23 Austin 29 Atlanta
23 San Diego 29 Chicago
30 Atlanta November
August 5 Providence
6 Norfolk 5 San Diego
27 Atlanta 12 Las Vegas
27 Chicago 19 Houston
BMI SERVICES OVERVIEW
September December
10 Norfolk 3 Atlanta
17 Las Vegas 10 Austin
17 San Diego 10 Norfolk
24 Atlanta 10 San Diego
24 Austin
2013 Conference Hire Dates
January April
21 Austin 8 Austin
28 Las Vegas 8 San Diego
28 Norfolk 15 Atlanta
28 San Diego 29 Houston
February 29 Norfolk
4 Atlanta May
11 Houston 6 Las Vegas
25 Providence 20 Atlanta
March 20 San Diego
4 San Diego June
11 Atlanta 3 Chicago
11 Chicago 3 Providence
18 Las Vegas 24 Atlanta
25 Norfolk 24 San Diego
24 Las Vegas
11 Justin Henderson | Executive Consultant | 757-965-5767 | jhenderson@bradley-
morris.com