Bryan Peña
VP, Contingent Workforce Strategies and Research Staffing Industry Analysts
During this session we will be reviewing what strategies and techniques you can use to maximize program success and ensure long term hiring manager satisfaction. In addition to savings strategies and performance ratios we will provide some up to the moment insight from our latest research initiatives.
Presentation To Association Of Strategic Alliance Professionals Feb 12 2009Mike Bowes
Presentation made to 2009 ASAP Global Alliance Summit in Fort Lauderdale. Describes a joint venture of 5 metalworking competitors to seek new markets and business. Explores elements of innovation in business model in manufacturing. For PPT contact directly.
Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).
"Your Secret Weapon for Success: Delivering What Customers Value Most" by Ellen Grace Henson & Jennifer Berkley Jackson at Silicon Valley Product Camp 2011
Leveraging Lean Thinking in Credit Unions: Three Ways to Improve Member Service While Reducing Costs.
In today's competitive environment, member service is a top priority for credit unions. At the same time, there is an increased pressure to do more with less and reduce costs. The adoption of Lean principles and tools provides an opportunity for credit unions to engage employees and simultaneously improve member service and reduce costs.
Learn the basics of Lean and how it can be applied to credit unions. Hear from Randolph-Brooks Federal Credit Union about how they are leveraging Lean methods to make significant improvements in:
* Branch Channel Lending
* Call Center Member Service
* Branch Resource Management
3 Reasons Why IT Pricing Should Not Increase finalEverest Group
On March 22, 2012, Everest Group hosted a webinar, 3 Reasons Why Your IT Deal Pricing Should Not Change.
The one-hour webinar covered:
- Common service provider arguments for price increases
- The rationale behind each argument
- Whether these rationale should lead to a price hike or not
Presentation To Association Of Strategic Alliance Professionals Feb 12 2009Mike Bowes
Presentation made to 2009 ASAP Global Alliance Summit in Fort Lauderdale. Describes a joint venture of 5 metalworking competitors to seek new markets and business. Explores elements of innovation in business model in manufacturing. For PPT contact directly.
Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix™ provides an objective, data-driven comparative assessment of third-party outsourcing service providers specific to a market segment (function, process, industry vertical).
"Your Secret Weapon for Success: Delivering What Customers Value Most" by Ellen Grace Henson & Jennifer Berkley Jackson at Silicon Valley Product Camp 2011
Leveraging Lean Thinking in Credit Unions: Three Ways to Improve Member Service While Reducing Costs.
In today's competitive environment, member service is a top priority for credit unions. At the same time, there is an increased pressure to do more with less and reduce costs. The adoption of Lean principles and tools provides an opportunity for credit unions to engage employees and simultaneously improve member service and reduce costs.
Learn the basics of Lean and how it can be applied to credit unions. Hear from Randolph-Brooks Federal Credit Union about how they are leveraging Lean methods to make significant improvements in:
* Branch Channel Lending
* Call Center Member Service
* Branch Resource Management
3 Reasons Why IT Pricing Should Not Increase finalEverest Group
On March 22, 2012, Everest Group hosted a webinar, 3 Reasons Why Your IT Deal Pricing Should Not Change.
The one-hour webinar covered:
- Common service provider arguments for price increases
- The rationale behind each argument
- Whether these rationale should lead to a price hike or not
I recently spoke at the BPO India Forum event on the topic of Workforce productivity & the role of services workforce in BPOs in driving end consumer experience. I have suggested an approach for organizations to achieve significant improvements in service delivery while keeping costs constant, thereby allowing the BPO to achieve non-linear growth.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Key Market Developments in Q2-2011: Market Vista Report BriefingEverest Group
Everest Group research analysts will highlight the findings of the Q2-2011 Market Vista report. Prof. Mary Lacity, professor of information systems at the University of Missouri-St. Louis, will cover a special feature “What Service Providers Say About Clients…”
Kneebone financial services presentation Kneebone Inc.
Marketing Performance Management Presentation for financial services industry. Drive new accounts by increasing your marketing effectiveness. Kneebone is a cross marketing performance software platform.
Taking Services Procurement Beyond Contingent Workers: Opportunities And Chal...Beeline
Andrew Bartels
Principal Analyst, Forrester
Companies who have been using vendor management services (VMS) software for their purchases of contractors and contingent workers are waking up to their opportunities for using similar software for their purchases of other categories of services. Those opportunities are large, with the potential for significant reductions in process costs for buying and managing these servicers, reductions in the cost of these services, and improvements in the performance of suppliers. But the challenges are equally great. Certainly, having the right software tools is critical – standard eProcurement tools won't do the job. Equally important, are the internal and external organizational barriers. Control over services spend is fragmented among many internal stakeholders, so adoption of services procurement needs to move department by department. And most services providers are ill-equipped to take advantage of the efficiencies that client use of service procurement tools could bring to them, so different tactics for supplier adoption and pricing models will be needed compared to what is used today with temporary help agencies. Those that can master these challenges will reap the benefits of cost savings and more capable service providersCompanies who have been using vendor management services (VMS) software for their purchases of contractors and contingent workers are waking up to their opportunities for using similar software for their purchases of other categories of services. Those opportunities are large, with the potential for significant reductions in process costs for buying and managing these servicers, reductions in the cost of these services, and improvements in the performance of suppliers. But the challenges are equally great. Certainly, having the right software tools is critical – standard eProcurement tools won't do the job. Equally important, are the internal and external organizational barriers. Control over services spend is fragmented among many internal stakeholders, so adoption of services procurement needs to move department by department. And most services providers are ill-equipped to take advantage of the efficiencies that client use of service procurement tools could bring to them, so different tactics for supplier adoption and pricing models will be needed compared to what is used today with temporary help agencies. Those that can master these challenges will reap the benefits of cost savings and more capable service providers.
Bill Craib
Vice President of HCI's Center for Human Capital Excellence (CHCE)
With the flux in economies around the world, the style of talent used inside of organizations is a hot topic. Yet many organizations still see contract labor as a short-term solution rather than an integral part of their talent management strategy. In this original research & presentation from the Human Capital Institute, we'll address how factors like economic conditions, unemployment, and contingent program maturation influence why and how companies use contract talent.
Integrating Your VMS into an Evolving ProgramBeeline
Duff Hall
Microsoft
Many organizations are experiencing unprecedented growth in the management of their contingent labor programs. During this session, we will explore one organization's approach to the management of the evolving program. Duff Hall of Microsoft will plan to discuss the importance of the VMS partner in the expansion of the different types of contingent labor and the expansion into other geographies. This will be an interactive case study exploring:
The challenges you can expect when you expand scope
The challenges you can expect when you expand geographically across the globe
Managing change through an evolving program
Efficient support of a global program
The strategy to approach a global expansion
This session will include Microsoft's experience, the good, the bad, and the ugly including lessons learned and the importance of a strong VMS partnership. Come prepared with your questions!
Welcome to the New Procurement: Scenarios and Strategies to Ride the Services...Beeline
Jason Busch
Spend Matters
For many companies, services procurement has become the new procurement. Companies are investing and prioritizing larger-scale services procurement programs to drive savings and compliance across broad-ranging categories, from temporary labor and finance/legal to aftermarket support. During this discussion, Spend Matters' Jason Busch will introduce the current state of services procurement from a broader buying and supply chain context, summarizing a range of topics including technology enablement fundamentals, the rise of project-based and SOW initiatives, globalization trends, supply risk and how some companies are building support for programs that require "selling up" internally. Following this introduction, Jason will share a number of insights and scenarios about where he believes the market will go next and how a range of technologies – from analytics to social networking – will play distinct and important roles in the services procurement organization of tomorrow.
Martin Matula - Beeline, David Pesante - Beeline, Dylan Cotter - Tibco
This panel of analytics experts explored how data driven analytics is defined by using insight drawn from a comprehensive and continuous assembly and evaluation of relevant information to aid in a decision or plan of action.
With a more continuous and dynamic collection of data organically prepares a company to proactively meet requirements before they become emergencies.
Learn how data can be harnessed to create actionable insight
Demystifying Flexible Staffing's Role in Today's Labor Market & EconomyBeeline
Andrew Steinerman, JP Morgan
Business & Education Services
Mr. Steinerman explored how flexible labor is a concurrent indicator of the economy and a leading read on labor. According to Mr. Steinerman's research and relative to past recoveries, flexible labor has seen a faster lift off the bottom in the current cycle, as companies have recognized the value of labor flexibility in the uncertain economic environment following the great recession.
This compelling look into the economies of scale for flexible labor also showed how:
The professional segment drives flexible staffing growth and profitability
Flexible staffing is still a secular growth industry
Global trends in flexible staffing penetration
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.