In her BlogWell presentation, Quaker Oats' Director of Digital/New Media, Barbara Liss, shares how they introduced an iconic figure like Cap’n Crunch to social media (and vice versa).
This document provides best practices for real-time engagement on Facebook based on research of 200 large brands. It recommends optimizing messaging by posting at the right time, frequency, and with the right content. Engagement is improved by knowing what interests an audience and posting brand content that contributes to existing discussions. Case studies show higher engagement results from contextual relevance around events like sports games. The document also suggests making fans look good by sharing content they can use to be perceived favorably, and taking an integrated approach across owned, earned, and paid media to continue conversations and give value to fans.
In this presentation, Michael Jaindl shares data and case studies from working with the world's largest brands on Facebook via his role as Buddy Media's Chief Client Officer. This presentation answers the following:
- How do I get people on Facebook to engage with my brand?
- How do I encourage "earned media" aka people talking about my brand and spreading it to their friends?
- Why does Facebook Page growth and engagement matter?
Social Media for Planned Giving ProfessionalsErica Klinger
Presentation used at the 2016 Washington Planned Giving Annual Conference in Seattle to ignite and education planning giving professionals on social media.
Crises can negatively impact brands financially and reputationally. Effective crisis communication is important but difficult to measure. The document discusses the need to understand what message to convey, whether to respond, how to respond, and when during a crisis to maximize effectiveness and manage reputational impact. Different crisis types require tailored responses focusing on safety, addressing customer concerns, or reputational issues. Measuring crisis communication success remains a challenge requiring further research.
Five tips are provided for an effective social media strategy: 1) Don't post in isolation, align posts with goals and a calendar. 2) Post more content than requests, and make requests fun. 3) Keep posts short for short attention spans, using images and video. 4) Leverage current news and events. 5) Repurpose old content, updating blogs and distributing press releases across channels. The tips are from a digital strategist focused on creating an engaging social media presence aligned with organizational goals.
Social Media Marketing: Steps To Success Blue Thumb
Deciding where to focus your social media energy can be a confusing process, especially when resources are limited. While it's important to keep up with the latest trends and technologies to stay relevant, it's even more important to remain strategic and calculated when opening new channels. Having a presence on every social media site and platform does not necessarily equal success. In this session, learn the steps and questions necessary to make the best social media decisions and innovative ways to engage your audience.
1) The document discusses gamification of learning and instruction. It outlines elements of games like interaction, mastery, autonomy, and emotional connection.
2) The agenda covers what games and gamification are, how elements from games can be added to traditional learning to maximize impact.
3) "Games 1.0" to "Games 4.0" represent increasing complexity in games over time, from focusing on opponents' movements to exploring environments and assessing risk/reward of activities. Later games involve social interactions and relationships between players.
This document provides best practices for real-time engagement on Facebook based on research of 200 large brands. It recommends optimizing messaging by posting at the right time, frequency, and with the right content. Engagement is improved by knowing what interests an audience and posting brand content that contributes to existing discussions. Case studies show higher engagement results from contextual relevance around events like sports games. The document also suggests making fans look good by sharing content they can use to be perceived favorably, and taking an integrated approach across owned, earned, and paid media to continue conversations and give value to fans.
In this presentation, Michael Jaindl shares data and case studies from working with the world's largest brands on Facebook via his role as Buddy Media's Chief Client Officer. This presentation answers the following:
- How do I get people on Facebook to engage with my brand?
- How do I encourage "earned media" aka people talking about my brand and spreading it to their friends?
- Why does Facebook Page growth and engagement matter?
Social Media for Planned Giving ProfessionalsErica Klinger
Presentation used at the 2016 Washington Planned Giving Annual Conference in Seattle to ignite and education planning giving professionals on social media.
Crises can negatively impact brands financially and reputationally. Effective crisis communication is important but difficult to measure. The document discusses the need to understand what message to convey, whether to respond, how to respond, and when during a crisis to maximize effectiveness and manage reputational impact. Different crisis types require tailored responses focusing on safety, addressing customer concerns, or reputational issues. Measuring crisis communication success remains a challenge requiring further research.
Five tips are provided for an effective social media strategy: 1) Don't post in isolation, align posts with goals and a calendar. 2) Post more content than requests, and make requests fun. 3) Keep posts short for short attention spans, using images and video. 4) Leverage current news and events. 5) Repurpose old content, updating blogs and distributing press releases across channels. The tips are from a digital strategist focused on creating an engaging social media presence aligned with organizational goals.
Social Media Marketing: Steps To Success Blue Thumb
Deciding where to focus your social media energy can be a confusing process, especially when resources are limited. While it's important to keep up with the latest trends and technologies to stay relevant, it's even more important to remain strategic and calculated when opening new channels. Having a presence on every social media site and platform does not necessarily equal success. In this session, learn the steps and questions necessary to make the best social media decisions and innovative ways to engage your audience.
1) The document discusses gamification of learning and instruction. It outlines elements of games like interaction, mastery, autonomy, and emotional connection.
2) The agenda covers what games and gamification are, how elements from games can be added to traditional learning to maximize impact.
3) "Games 1.0" to "Games 4.0" represent increasing complexity in games over time, from focusing on opponents' movements to exploring environments and assessing risk/reward of activities. Later games involve social interactions and relationships between players.
The document discusses strategies for brands to engage with customers on Facebook. It provides statistics on how consumers interact with brands on Facebook, including that 77% read brand posts in their newsfeeds and that traffic and engagement are highest in the evenings and weekends. It also notes that while posting too frequently, with too many marketing posts, or repetitive content can cause fans to stop engaging, 53% of Facebook users are more likely to purchase from a brand they have liked.
Haley focuses on being authentic and building relationships through social media. She develops an online persona and engages with her audience by responding to them. However, Haley could improve by creating more organized planning through a content calendar and using tools to schedule posts. She should also focus on creating more visually engaging content like images and videos to make her messages more impactful.
Presentation: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel
Presented by: Aaron Clossey, Social Media Manager, Jetsetter
Inspiration is core to Jetsetter’s content strategy. Through platforms like Pinterest & Instagram, see how Jetsetter strives to evoke a sense of influence and connectivity around travel through the use of beautiful visuals.
www.bdionline.com
The document discusses how to effectively engage with customers and communities on social media. It introduces the "5 C's" framework of content, community, conversation, collaboration, and connections. It then provides practical tips for using social media to find and resolve complaints, track issues, promote campaigns, build communities, activate advocates, answer questions, and gather customer feedback. The document stresses the importance of overcoming potential barriers and having a plan to engage with customers on social media.
This document provides guidance on building an online community through focusing on the audience, establishing an identity, and engaging in conversation. It stresses the importance of understanding where your audience is located online, crafting a clear brand identity through images and written content, and genuinely engaging with your community through answering questions and providing valuable content to build real relationships rather than just accumulating casual followers.
This document outlines a social selling process for travel agents to attract and convert online leads into bookings. It involves four main steps: 1) Engaging potential customers on Facebook and Instagram; 2) Connecting through boosted posts, lookalike audiences, and retargeting; 3) Staying top of mind through regular content like videos and stories; and 4) Earning customer referrals through digital connections during and after travel. The goal is to use social media to transform online lookers into booked travelers through relationship building and providing value at every step.
Using Facebook To Identify And Recruit Talent - Jenny DeVaughnJenny DeVaughn
Take the costly guesswork out of using Facebook for recruiting the biggest talent pool of passive and active job candidates ever assembled!
Now... you can successfully equip yourself with the thinking, the knowledge and the techniques of the world's most successful HR professionals using Facebook for recruiting. And you can do it quickly... easily, with a time-tested web seminar that's been called "Simply the best, most systematic, well-organized learning program on maximizing recruiting efforts ever developed."
In this web seminar you learn exactly how to use best practices guaranteed to help you leverage the power of Facebook's unsurpassed traffic. It shows you the all-too-common pitfalls and legal issues to avoid.
This document contains a collection of inspirational quotes related to marketing, business, creativity, and dreaming big. The quotes emphasize believing in your ideas, creating the future you want to see, cultivating both art and science, doing meaningful work, having bold dreams, and understanding concepts simply. Advertising and knowing something unique are also discussed as keys to business success.
Kaylah Buckman (a.k.a TEQ Surprise and Delight Fairy) presented on the success of the Surprise and Delight program that was established by Tourism and Events Queensland.
___
About SoMeT = A new model for destination marketing. SoMeT is a program that gathers the top destination marketers from around the globe. SoMeT conferences take place three times a year in Europe, Australia, and United States.
Follow SoMeT on Twitter: https://twitter.com/SoMeTourism
Like SoMeT on Facebook: https://www.facebook.com/SoMeTourism
Learn about where the next SoMeT global conference is taking place http://www.sometourism.com/
The document discusses being a social introvert and attending social events like conferences and meetups. It describes introversion and extraversion, noting that introverts reflect and recharge through alone time while extraverts recharge through social interaction. The document also discusses "social caterpillars", noting that introverts preparing for social events will 1) cocoon or isolate beforehand, 2) extend their antennae to observe on social media before 3) consuming information and 4) flying or fully engaging at the event.
A&E Network: Critics' Choice Awards social media case study, presented by Mor...SocialMedia.org
Morgan Greco of A&E Network presented a case study on their social media campaign for the Critics' Choice Awards. Their goals were early awareness, social engagement, and reach. For early awareness, they used custom graphics, nominations announcements, and a Reddit AMA. For social engagement, they covered the red carpet live on social media and provided iPads with a Twitter mirror app for celebrities. They also ran a paid social campaign. The campaign achieved over 5 million impressions and a high engagement rate. It drove the highest cable ratings ever for the show. For next year, they plan to create more social content and improve their war room organization.
Coldwell Banker Real Estate: Winning with WINtegration, presented by Lindsay ...SocialMedia.org
Lindsay Listanski presented on Coldwell Banker's integrated social media campaign to promote adopting dogs. The campaign for their "Homes for 20,000 Dogs" initiative around the Academy Awards included a commercial, behind-the-scenes videos, photos and adoption promotions on social media. The soft launch reached 3 million views, far exceeding the goal of 150k. Their integrated social strategy helped increase video views, adoptions and community engagement across platforms. Listanski emphasized that winning requires an integrated, team approach across all departments to social media, similar to how all players must work together to win a championship.
Building a Great #ILGive Campaign with Story Telling (Part 2)donorsforumlibrary
This document provides tips for effective nonprofit outreach and storytelling. It recommends including an emotional story, clear impact, urgent need, specific ask, and campaign consistency. Stories should be authentic, easy to understand, centered on people supported by data, and make the reader feel they can make a difference. A simple story map outlines introducing the protagonist, their life before a challenge, the challenge or incident, barriers faced, additional barriers, and finally the resolution and impact of the donor's support. Consistent, shareable content across channels is most effective at spreading awareness. Examples of great storytelling, visual content, campaigns, and use of matching funds to maximize impact are also included.
Of all the virtues, reverence may be the one least regarded. But it is vital for our humanity and for the strength of our communities. Here's why . . .
This presentation discusses how social networks can lead to success for companies. It shows data on the popularity of social media platforms like Facebook, Twitter, Instagram, and Pinterest by region. The presentation also contains sections on tables, equations, and weather.
You Suck! Prevent & Address Negative Customer FeedbackAffiliate Summit
This presentation is from Affiliate Summit West 2015 (January 18-20, 2015 in Las Vegas, NV). Session description: Customers air frustrations publicly via social media, reviews, etc. Mishandling them hurts your reputation. Gain tips to prevent & address issues, turning negative experiences into positive outcomes!
Communicators need to take a note from digital marketers. Using personas can help you go narrow to improve the pitch to placement ratio, get better results and stop wasting time. Presentation for PRSA International 2017.
The document provides 9 original oatmeal recipes submitted by various health and wellness bloggers incorporating Quaker Oats. The recipes include baked oatmeal and apples, lemon poppyseed "muffin" oatmeal, tropical retreat oatmeal, blushing beauty oatmeal, winter Quakerland oatmeal, nutty orange monkey oats, oatmeal expresso, overnight Swiss oatmeal, and berry-licious pomegranate oatmeal. The recipes range from savory to sweet and provide a variety of toppings and flavors to enjoy with oats.
The document discusses strategies for brands to engage with customers on Facebook. It provides statistics on how consumers interact with brands on Facebook, including that 77% read brand posts in their newsfeeds and that traffic and engagement are highest in the evenings and weekends. It also notes that while posting too frequently, with too many marketing posts, or repetitive content can cause fans to stop engaging, 53% of Facebook users are more likely to purchase from a brand they have liked.
Haley focuses on being authentic and building relationships through social media. She develops an online persona and engages with her audience by responding to them. However, Haley could improve by creating more organized planning through a content calendar and using tools to schedule posts. She should also focus on creating more visually engaging content like images and videos to make her messages more impactful.
Presentation: Visualize the Journey: How Jetsetter Leverages Pinterest & Instagram to Inspire Travel
Presented by: Aaron Clossey, Social Media Manager, Jetsetter
Inspiration is core to Jetsetter’s content strategy. Through platforms like Pinterest & Instagram, see how Jetsetter strives to evoke a sense of influence and connectivity around travel through the use of beautiful visuals.
www.bdionline.com
The document discusses how to effectively engage with customers and communities on social media. It introduces the "5 C's" framework of content, community, conversation, collaboration, and connections. It then provides practical tips for using social media to find and resolve complaints, track issues, promote campaigns, build communities, activate advocates, answer questions, and gather customer feedback. The document stresses the importance of overcoming potential barriers and having a plan to engage with customers on social media.
This document provides guidance on building an online community through focusing on the audience, establishing an identity, and engaging in conversation. It stresses the importance of understanding where your audience is located online, crafting a clear brand identity through images and written content, and genuinely engaging with your community through answering questions and providing valuable content to build real relationships rather than just accumulating casual followers.
This document outlines a social selling process for travel agents to attract and convert online leads into bookings. It involves four main steps: 1) Engaging potential customers on Facebook and Instagram; 2) Connecting through boosted posts, lookalike audiences, and retargeting; 3) Staying top of mind through regular content like videos and stories; and 4) Earning customer referrals through digital connections during and after travel. The goal is to use social media to transform online lookers into booked travelers through relationship building and providing value at every step.
Using Facebook To Identify And Recruit Talent - Jenny DeVaughnJenny DeVaughn
Take the costly guesswork out of using Facebook for recruiting the biggest talent pool of passive and active job candidates ever assembled!
Now... you can successfully equip yourself with the thinking, the knowledge and the techniques of the world's most successful HR professionals using Facebook for recruiting. And you can do it quickly... easily, with a time-tested web seminar that's been called "Simply the best, most systematic, well-organized learning program on maximizing recruiting efforts ever developed."
In this web seminar you learn exactly how to use best practices guaranteed to help you leverage the power of Facebook's unsurpassed traffic. It shows you the all-too-common pitfalls and legal issues to avoid.
This document contains a collection of inspirational quotes related to marketing, business, creativity, and dreaming big. The quotes emphasize believing in your ideas, creating the future you want to see, cultivating both art and science, doing meaningful work, having bold dreams, and understanding concepts simply. Advertising and knowing something unique are also discussed as keys to business success.
Kaylah Buckman (a.k.a TEQ Surprise and Delight Fairy) presented on the success of the Surprise and Delight program that was established by Tourism and Events Queensland.
___
About SoMeT = A new model for destination marketing. SoMeT is a program that gathers the top destination marketers from around the globe. SoMeT conferences take place three times a year in Europe, Australia, and United States.
Follow SoMeT on Twitter: https://twitter.com/SoMeTourism
Like SoMeT on Facebook: https://www.facebook.com/SoMeTourism
Learn about where the next SoMeT global conference is taking place http://www.sometourism.com/
The document discusses being a social introvert and attending social events like conferences and meetups. It describes introversion and extraversion, noting that introverts reflect and recharge through alone time while extraverts recharge through social interaction. The document also discusses "social caterpillars", noting that introverts preparing for social events will 1) cocoon or isolate beforehand, 2) extend their antennae to observe on social media before 3) consuming information and 4) flying or fully engaging at the event.
A&E Network: Critics' Choice Awards social media case study, presented by Mor...SocialMedia.org
Morgan Greco of A&E Network presented a case study on their social media campaign for the Critics' Choice Awards. Their goals were early awareness, social engagement, and reach. For early awareness, they used custom graphics, nominations announcements, and a Reddit AMA. For social engagement, they covered the red carpet live on social media and provided iPads with a Twitter mirror app for celebrities. They also ran a paid social campaign. The campaign achieved over 5 million impressions and a high engagement rate. It drove the highest cable ratings ever for the show. For next year, they plan to create more social content and improve their war room organization.
Coldwell Banker Real Estate: Winning with WINtegration, presented by Lindsay ...SocialMedia.org
Lindsay Listanski presented on Coldwell Banker's integrated social media campaign to promote adopting dogs. The campaign for their "Homes for 20,000 Dogs" initiative around the Academy Awards included a commercial, behind-the-scenes videos, photos and adoption promotions on social media. The soft launch reached 3 million views, far exceeding the goal of 150k. Their integrated social strategy helped increase video views, adoptions and community engagement across platforms. Listanski emphasized that winning requires an integrated, team approach across all departments to social media, similar to how all players must work together to win a championship.
Building a Great #ILGive Campaign with Story Telling (Part 2)donorsforumlibrary
This document provides tips for effective nonprofit outreach and storytelling. It recommends including an emotional story, clear impact, urgent need, specific ask, and campaign consistency. Stories should be authentic, easy to understand, centered on people supported by data, and make the reader feel they can make a difference. A simple story map outlines introducing the protagonist, their life before a challenge, the challenge or incident, barriers faced, additional barriers, and finally the resolution and impact of the donor's support. Consistent, shareable content across channels is most effective at spreading awareness. Examples of great storytelling, visual content, campaigns, and use of matching funds to maximize impact are also included.
Of all the virtues, reverence may be the one least regarded. But it is vital for our humanity and for the strength of our communities. Here's why . . .
This presentation discusses how social networks can lead to success for companies. It shows data on the popularity of social media platforms like Facebook, Twitter, Instagram, and Pinterest by region. The presentation also contains sections on tables, equations, and weather.
You Suck! Prevent & Address Negative Customer FeedbackAffiliate Summit
This presentation is from Affiliate Summit West 2015 (January 18-20, 2015 in Las Vegas, NV). Session description: Customers air frustrations publicly via social media, reviews, etc. Mishandling them hurts your reputation. Gain tips to prevent & address issues, turning negative experiences into positive outcomes!
Communicators need to take a note from digital marketers. Using personas can help you go narrow to improve the pitch to placement ratio, get better results and stop wasting time. Presentation for PRSA International 2017.
The document provides 9 original oatmeal recipes submitted by various health and wellness bloggers incorporating Quaker Oats. The recipes include baked oatmeal and apples, lemon poppyseed "muffin" oatmeal, tropical retreat oatmeal, blushing beauty oatmeal, winter Quakerland oatmeal, nutty orange monkey oats, oatmeal expresso, overnight Swiss oatmeal, and berry-licious pomegranate oatmeal. The recipes range from savory to sweet and provide a variety of toppings and flavors to enjoy with oats.
Matthew Inman presented at SXSW on viral marketing and his experience creating The Oatmeal website. He launched The Oatmeal in 66.5 hours and it grew rapidly, reaching 100,000 registered users within 6 months and over 1 million registered users and 40 million page views per month within a year. The presentation covered tips for viral success like keeping content short with visuals, titling things well, and paying attention to social news sites.