SlideShare a Scribd company logo
 
Hitting the High Seas of Social Media The Journey of Cap ’ n Crunch on Facebook and Twitter
People Love the Cap ’ n
Calling for the Cap ’ n
The Cap ’ n Arrives… 2011: The Cap ’n has found land.  He launched his next adventure on Facebook and Twitter for his adult fans
Immediate Community Response 43,751
Word of Mouth & Street Cred
The Rules of Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object]
Be  ‘ Human ’ Many brand mascots have found a home on Facebook…
The Cap ’n Speaks But the Cap’n is one of the few to use his own voice  vs. that of a brand
Talk to Them: value their opinion
Experiment  ,[object Object],[object Object],[object Object]
Use What you Have
The Rules of Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Cap ’ n Has Been Busy ,[object Object],[object Object]
It Takes Two (to make a thing go right)
The Results: Social (can) = Sales
What’s ahead ,[object Object],[object Object],[object Object]
Questions? [email_address]  / @chicagobliss / @realcapncrunch
 

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