The document discusses the importance of initial reports when responding to incidents. The Brief Initial Report (BIR) provides key details about the emergency situation upon arrival so dispatchers and other responders understand conditions. Elements of a good BIR include location, structure type, command officers, and instructions. The C.A.N. report is used to communicate progress updates according to Conditions, Actions, and Needs, informing incident commanders if objectives can be completed safely or if modifications are needed to the plan. Regular reports help ensure crews receive necessary support and resources.