Shersha Abdul Aziz has over 10 years of experience in store management, purchasing, and administration. He currently works as a Warehouse Supervisor for Al Raheeb Perfumes in Dubai, UAE. Previously, he was a Food & Beverage Supervisor and Purchasing Officer for Abela & Co. LLC in Dubai. He has a Bachelor's degree in Accounts from the University of Kerala in India. His skills include store operations, customer relationship management, inventory management using ERP systems, and supervising and training employees.
A competent professional with 9 years of rich experience in Client Relationship Management, Business Management, Event Management and Team Management.
Proficiency in heading the entire gamut of sales and business operations, accountable and responsible for optimization of business objectives.
Ability in leading cross cultural teams and establishing beneficial relations in the industry, excellent analytical problem solving and organizing abilities.
Proven track record Holds the distinction of participating in various Public Relations and Employee Satisfaction activities and HR activities.
Proficient in U.S. Payroll Management and a Certified Payroll Professional by American Payroll Association.
An exemplary communicator and a certified Competent Communicator and Competent Leader by Toastmasters International.
A competent professional with 9 years of rich experience in Client Relationship Management, Business Management, Event Management and Team Management.
Proficiency in heading the entire gamut of sales and business operations, accountable and responsible for optimization of business objectives.
Ability in leading cross cultural teams and establishing beneficial relations in the industry, excellent analytical problem solving and organizing abilities.
Proven track record Holds the distinction of participating in various Public Relations and Employee Satisfaction activities and HR activities.
Proficient in U.S. Payroll Management and a Certified Payroll Professional by American Payroll Association.
An exemplary communicator and a certified Competent Communicator and Competent Leader by Toastmasters International.
Human resources professional with 2 years of experience in coordinated new-employee orientation, assisted in employee recruitment and answer staff HR-related queries. Experienced in measuring engagement and designing strategies to improve working environments and organizational effectiveness. More than 5 years of experience as a customer service representative in busy work environment.
Strong interpersonal, communicational and analytical thinking abilities matched with the capacity to deliver results under pressure. Highly reliable, committed and sociable person with strong knowledge of South Asian culture and markets. Fluent in Bengali, Hindi, Urdu and English.
Setting up end to end Sales, Operations and Account Management within new partner properties
Working in coordination with sales, events and banquet teams for all events.
Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Hiring, training and Managing a team of Audio Visual Managers, Supervisors and Technicians and mentoring them.
Proven experience as an executive administrative assistant or in other secretarial position
* Full comprehension of office management systems and procedures
* Excellent knowledge of MS Office
* Proficiency in English
* Exemplary planning and time management skills
* Up-to-date with advancements in office gadgets and applications
* Ability to multitask and prioritize daily workload
* High level verbal and written communications skills
* Discretion and confidentiality
Human resources professional with 2 years of experience in coordinated new-employee orientation, assisted in employee recruitment and answer staff HR-related queries. Experienced in measuring engagement and designing strategies to improve working environments and organizational effectiveness. More than 5 years of experience as a customer service representative in busy work environment.
Strong interpersonal, communicational and analytical thinking abilities matched with the capacity to deliver results under pressure. Highly reliable, committed and sociable person with strong knowledge of South Asian culture and markets. Fluent in Bengali, Hindi, Urdu and English.
Setting up end to end Sales, Operations and Account Management within new partner properties
Working in coordination with sales, events and banquet teams for all events.
Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Hiring, training and Managing a team of Audio Visual Managers, Supervisors and Technicians and mentoring them.
Proven experience as an executive administrative assistant or in other secretarial position
* Full comprehension of office management systems and procedures
* Excellent knowledge of MS Office
* Proficiency in English
* Exemplary planning and time management skills
* Up-to-date with advancements in office gadgets and applications
* Ability to multitask and prioritize daily workload
* High level verbal and written communications skills
* Discretion and confidentiality
A highly experienced Personnel Practitioner with a comprehensive and strategic understanding of HRM, business and technical issues and organizational change. Able to device and implement coherent whilst improving internal processes and procedures within a demanding environment, project deadlines and budget.
1. CURRICULUM VITAE
Shersha Abdul Aziz
Tel: + 971 - 50 – 7397183 / + 971 55 5318383
Shersha Abdul Azeez
Contact : +971 – 50 – 7397183
+971 – 55 -- 5318383
E-Mail:
a_shersha@yahoo.com
Address for Correspondence:
Al Raheeb Perfumes
P.O. Box –93105
Dubai - United Arab Emirates.
Address in India
Shabna Nivas
Parayil ,Edava Po
Thiruvanathapuram Dist ,Kerala
Pin 695311
Mobile :+91 8129641040
Personal Details
Father’s Name: Abdul Azeez
Date of Birth : 29-05-1983
Sex : Male
Nationality : Indian
Marital Status: Married
Religion : Islam
Visa Status : Employment
Passport No. : J 7928950
Date of Issue : 09/01/2006
Date of Expiry : 08/01/2016
Place Of Issue : Kerala – India.
Languages Known:
English, Hindi, Malayalam &
Tamil.
Interests:
Football, Cricket, Volleyball.
Objective
To seek a challenging position with a desire to Progress further in the field and a
like to grow with the organization and prove to be an asset for its effective
Functioning.
Synopsis
• About 10 years of experience in Supervision, Store Management, Purchasing an
Camp Administration.
• Currently associated with Al Raheeb Perfumes Industries L.L.C ,Sharjah UAE a
Warehouse Supervisor
• Worked with Abela & Co. L.L.C. as Food & Beverage SupervisorCum Purchasing
Officer.
• Hands on experience in ERPS System for stock inventory and management. So a
implementing effective strategies for augmenting business.
• Skilled in solving the customer’s problems thus leading to business retention
expansion.
• Proven performer with an excellent track record in Stores & Admin Management.
Areas of Expertise
Store Management / Admin Supervisor / Purchase In-charge/Food &
Beverage:
Developing periodic plans & strategies, in coordination with plans of the organizati
Collecting & collating feedback from clients to identify areas of improvement.
Conceptualizing & implementing promotional activities as a part of brand buildin
market development effort
Evaluating the store procedures and analyzing the Cost ledgers through ERP System
Customer Relationship Management:
Interfacing with Individuals, making presentations and delivering need based pro
solutions for Stores and office management.
Ensuring speedy resolution of queries & grievances to maximize customer satisfac
levels.
Scholastic Credentials
• B. Com In Accounts from University Of Kerela, India – (2003)
• Pre Degree in Accountsfrom University Of Kerela, India – (2000).
• Diploma In Information Technology, Kerela India – (2004)
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2. IT Skills
Operating Systems : Win 95/ 98/ 2000/ XP Prof/ Vista & Win 7
Software’s : MS Word, Excel, Access, PowerPoint,
Internet, HTML, Multi-Media,
ERPS Application, Tally ERP 9.0 version
P.T.O
Additional Qualification
• Holding Valid U.A.E Driving License (License No :
2041353)
.
Organizational Experience
Al Raheeb Perfumes. Dubai, UAE
December 2011 – Till Date.
Al Raheeb Perfumes playing a vital role in Fragrances Manufacturing Industries in the
Middle East ,They are supplying Perfumes and other Fragrance materials to overseas s
as KSA,Kuwait ,Bahrain ,Qatar, Sudan and as well as in Dubai Also
Warehouse Supervisor
(Dubai – U.A.E.)
Role:
Develop business Strategies to raise our customer’s pool expand store traffic
optimize profitability
Training ,Motivating ,Mentoring and provide feedback to the Management
Ensure high level of customer satisfaction through excellent service
Analyzing and Evaluation of Raw materials issue Sheets from the Concern
Departments
Complete Store Administration and ensure compliance with policies and procedure
Maintain outstanding store Condition and visual merchandising standards
Report Buying trends ,customer needs, profits etc
Propose Innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build ca
paths
Deal with all issues that arise from staff or customers (compliances & grievances)
Be a Shining example of well behavior and high performance
ABELA & CO. L.L.C. Dubai, UAE
Since December 2006 – November 2011
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3. Abela & Company, a company born from the benefit of experience gleaned over
decades through the activities of the Abela Group, formerly run by late Mr. Albert
P. Abela. This company consists of an old company as well as a young one, and
under the leadership of Albert A. Abela Company augments the best practices
from the past with ideas and procedures representative of today’s management
culture. Its aim is to pursue excellence whether it is in the form of Airline
Catering, Banqueting or indeed the many forms of Industrial Catering.
Stores Supervisor, Purchasing Officer Cum Admin In-charge.
- (Dubai – U.A.E.)
Role:
Developing periodic plans & strategies, in coordination with plans of the
organization.
Collecting & collating feedback from clients to identify areas of
improvement.
Conceptualizing & implementing promotional activities as a part of brand
building & market development effort.
Assisting the Product Marketing Specialist in forecasting sales & inventory
management of products and timely collection of receivables.
To Look after Better ways to Give support & Supply and get the feedback
from the customer.
Handling the Draft work Such as Preparing the Time Sheet, Purchase Orders,
and Preparing Duty Roasters for the Staff, Arranging transportation.
Analyzing the Ledgers of Stores through ERP System ,and Making the posting
and Distributions according to the cost centers
Food & Beverage Supervisor.( Abela Dubai-UAE)
Role:
□ Supervising and giving Guidelines for the staffs to make the operations as
smooth
□ Preparation of Plans ,Proposed Menus ,Arranging and Conducting of Parties ,Concerns
And Functions
□ Assisting and giving full supports to the Superiors for the implementations of periodic
Plans and promotional activities
□ Arranging meetings with Clients and getting feedbacks ,analyzing of feedbacks and trying
To implement in the operation
□ Handling the Drafts work such as Preparing the Time sheets ,Chargebacks,Preparation of
Staff duty roasters and arranging of Staff Transportation
□ Analyzing and Evaluation of Operation in quarterly basis and submitting the reports to the
Superiors
Competencies
Excellent communication and presentation skills.
Good team player.
Organized and well structured at work.
Independent and self-motivated.
Experience in working With Cross Culture People.
Committed to deadlines and time schedules.
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4. Other Appreciations
Attended the Courses “Team Spirit, Business Etiquette,
Super Supervision, Assertiveness” held by Abela & Co.L.L.C
Completed” Basic First Aid Course for Community and Work
Place “ approved by American Safety & Health Institute
Attended the training programme for “Telephone Excellence”
held by Pro Training , at Dubai ,UAE
Achieved” Basic Elementary Food Hygiene Training Course
“held by The Royal Environmental Health Institute of Scotland
Has Successfully completed Person In Charge Level 3
Training according to the approved Scheme of the Food Control
Department ,Dubai Municipality
Received Certificate of Appreciation for Successful
Implementation of ERP Microsoft Dynamics GP & RAMCO
HRMS at Abela & Co L.L.C
Received Certificate of Recognition for Successful Completion of
the courses of Finance (Profit & Loss Statement )&
Marketing (Theme days & Promotions )under the umbrella of
Abela Learning & Development Academy
Professional Reference
Upon Request.
Declaration
I hereby declare that the above written particulars are true to the
best of my knowledge and belief
Shersha. A. Azeez.
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