Big Bazaar is a chain of hypermarkets in India owned by Future Group. It has over 104 outlets located across India. Big Bazaar employs many young workers but they face issues like lack of parking, limited storage space, and improper management of items. To address some problems, Big Bazaar now issues student discount cards and places feedback forms at checkouts. However, workers still need to interact with customers better. The main competitors are other Indian retail chains. Customers are price sensitive so maintaining competitive prices is important. Big Bazaar aims to resolve customer issues and provide after-sales services to keep them satisfied.